. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Ultimate Boot Device: \Device\HarddiskVolume1 Install Date: 7/28/2012 10:53:12 PM System Uptime: 8/21/2012 9:25:42 PM (0 hours ago) . Motherboard: TOSHIBA | | Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-60 | Socket M2/S1G1 | 2000/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 233 GiB total, 194.856 GiB free. D: is CDROM () E: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP49: 8/20/2012 6:40:32 PM - Installed TOSHIBA Supervisor Password . ==== Installed Programs ====================== . Adobe Acrobat X Pro - English, Français, Deutsch Adobe AIR Adobe Creative Suite 6 Master Collection Adobe Flash Player 11 Plugin Adobe Help Manager Adobe Reader X (10.1.4) AMD APP SDK Runtime AMD Catalyst Install Manager AMD Fuel AMD VISION Engine Control Center Application Profiles ATI - Software Uninstall Utility Bing Rewards Client Installer BitTorrent bl Catalyst Control Center - Branding Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Common Catalyst Control Center Graphics Previews Vista Catalyst Control Center InstallProxy Catalyst Control Center Localization All ccc-core-static ccc-utility CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish CL-Eye Driver Clownfish for Skype COMODO GeekBuddy Conquer Online 2.0 Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition ESET Online Scanner v3 Google Chrome Gyazo 1.0 HDMI Control Manager HP Officejet Pro 8500 A910 Basic Device Software HP Officejet Pro 8500 A910 Help HP Officejet Pro 8500 A910 Product Improvement Study HP Update HWiNFO32 Version 4.02 I.R.I.S. OCR Java Auto Updater Java DB 10.6.2.1 Java(TM) 6 Update 34 Java(TM) 7 Update 5 JavaFX 2.1.1 LogMeIn Rescue Technician Console LSI V92 MOH Application Malwarebytes Anti-Malware version 1.62.0.1300 Marketsplash Shortcuts Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Mouse and Keyboard Center Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft_VC80_CRT_x86 Microsoft_VC90_CRT_x86 Microsoft_VC90_MFC_x86 Microsoft_VC90_MFCLOC_x86 Mozilla Firefox 14.0.1 (x86 en-US) Mozilla Maintenance Service MultiSkypeLauncher (remove only) Mumble 1.2.3 PDF Settings CS6 ph Realtek High Definition Audio Driver Realtek USB 2.0 Card Reader Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2553431) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft SharePoint Workspace 2010 (KB2566445) Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition SignCut (remove only) Skins Skype™ 5.10 Spybot - Search & Destroy Synaptics Pointing Device Driver System Requirements Lab for Intel TeamSpeak 3 Client TOSHIBA ConfigFree TOSHIBA Disc Creator TOSHIBA Hardware Setup TOSHIBA Supervisor Password TOSHIBA Value Added Package Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition VLC media player 2.0.3 WhoCrashed 3.06 WinRAR 4.20 (32-bit) . ==== Event Viewer Messages From Past Week ======== . 8/21/2012 4:39:16 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service defragsvc with arguments "" in order to run the server: {D20A3293-3341-4AE8-9AAF-8E397CB63C34} 8/21/2012 4:36:51 AM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 8/21/2012 4:32:30 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 8/21/2012 12:18:39 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046} 8/20/2012 7:12:39 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1. 8/20/2012 12:36:31 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x9b1fb674, 0x9a557b00, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082012-32167-01. 8/20/2012 12:31:34 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x9adb6674, 0x9c149b00, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 082012-28641-01. 8/20/2012 10:46:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 8/20/2012 10:46:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 8/20/2012 10:46:34 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 8/20/2012 10:46:34 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 8/20/2012 10:46:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 8/20/2012 10:46:25 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 8/20/2012 10:46:08 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x100000c5 (0x00000004, 0x00000002, 0x00000000, 0x82d5e87b). A dump was saved in: C:\Windows\Minidump\082012-32495-01.dmp. Report Id: 082012-32495-01. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD CSC DfsC discache HWiNFO32 NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 8/20/2012 10:46:07 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 8/19/2012 11:48:12 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0x8540d000, 0x8540d300, 0x08600000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 081912-24819-01. 8/19/2012 10:25:31 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer MACINTOSH-2 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{BFE936B7-82DE-46C2-BD40-E24CC9. The master browser is stopping or an election is being forced. 8/17/2012 3:35:00 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0x8540d000, 0x8540d300, 0x08600000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 081712-36519-01. 8/17/2012 10:42:43 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001a (0x00041287, 0x000043d6, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 081712-43025-01. 8/15/2012 2:50:47 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR2. 8/14/2012 8:26:57 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x00000020, 0x8540d000, 0x8540d300, 0x08600000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 081412-25350-01. . ==== End Of File ===========================