other noted symptoms are as follows; slower loading at startup, had skype automatically load without changing settings(which I have now disabled at startup) appearance of unseen notepad logs, two of which I have no access(access denied message) ******FILES NOTED/LOCATION************ DDACLSys(C:\Windows\Panther)=same filepath location for first three, all are accessible cbs cbs_unattend setupact(C:\Windows\Panther\UnattendGC)=Access Denied setuperr(C:\Windows\Logs\DPX)=Access Denied My Microsoft Office Trial was registered as valid through oct, 2012 then the next day it was expired Jan, 2011 My flash player was said to be missing, had to install flash again to view my school seminar List of Users and Groups for JESSE-PC location= Name(RDN), found above first user name Administrator Administrators Distributed COM Users Event Log Readers Guest Guests IIS_IUSRS Jesse Performance Log Users Performance Monitor Users Updatus User Users BuiltIn Security Principles Name(RDN) ANONYMOUS LOGON Authenticated Users BATCH CONSOLE LOGON CREATOR GROUP CREATOR OWNER DIALUP Everyone INTERACTIVE IUSR LOCAL SERVICE NETWORK NETWORK SERVICE OWNER RIGHTS REMOTE INTERACTIVE LOGON SERVICE SYSTEM TERMINAL SERVER USER This Organization Certificate ---------------------- Some of these I had never seen before, I do realize that some are possibly from programs on the PC such as Team Viewer I feel like my Anti-Virus is not working, also when turning off firewall for the previous scans Windows Defender was shown as off for the first time so I turned it on; when doing a custom scan on the entire system Windows Defender ran for an hour roughly then right as the scan should have finished I got an error message. Scan did not register and I did not try again. You gave great instruction and they were easy to follow. I hope some of this jargon helps you in some way.