. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 17/03/2009 20:31:24 System Uptime: 15/12/2011 09:02:56 (3 hours ago) . Motherboard: http://www.abit.com.tw/ | | KV7(VIA KT600-8237) Processor: AMD Athlon(tm) XP 3200+ | Socket A | 2230/201mhz . ==== Disk Partitions ========================= . A: is Removable C: is FIXED (NTFS) - 38 GiB total, 13.87 GiB free. D: is FIXED (NTFS) - 38 GiB total, 15.762 GiB free. E: is CDROM () F: is FIXED (NTFS) - 75 GiB total, 15.164 GiB free. H: is Removable I: is Removable J: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A} Description: 5800 XpressMusic Device ID: ROOT\WPD\0000 Manufacturer: Nokia Name: 5800 XpressMusic PNP Device ID: ROOT\WPD\0000 Service: WUDFRd . ==== System Restore Points =================== . RP6: 07/11/2011 17:32:00 - System Checkpoint RP7: 08/11/2011 18:24:44 - System Checkpoint RP8: 09/11/2011 18:20:57 - Software Distribution Service 3.0 RP9: 10/11/2011 22:36:21 - Software Distribution Service 3.0 RP10: 13/11/2011 18:42:27 - System Checkpoint RP11: 14/11/2011 19:05:52 - System Checkpoint RP12: 16/11/2011 19:53:20 - System Checkpoint RP13: 17/11/2011 20:48:34 - System Checkpoint RP14: 18/11/2011 21:06:44 - System Checkpoint RP15: 19/11/2011 22:02:51 - System Checkpoint RP16: 20/11/2011 22:07:10 - System Checkpoint RP17: 22/11/2011 01:27:31 - Removed Outlook Shutdown Addin RP18: 22/11/2011 01:31:40 - Removed Python 2.7.2 RP19: 24/11/2011 07:44:15 - System Checkpoint RP20: 25/11/2011 12:49:50 - System Checkpoint RP21: 26/11/2011 17:07:59 - System Checkpoint RP22: 27/11/2011 19:46:18 - System Checkpoint RP23: 29/11/2011 20:13:38 - System Checkpoint RP24: 01/12/2011 19:38:33 - System Checkpoint RP25: 03/12/2011 16:26:03 - System Checkpoint RP26: 04/12/2011 16:40:29 - System Checkpoint RP27: 05/12/2011 17:13:52 - System Checkpoint RP28: 06/12/2011 19:48:33 - System Checkpoint RP29: 07/12/2011 20:31:14 - System Checkpoint RP30: 08/12/2011 21:18:50 - System Checkpoint RP31: 09/12/2011 21:21:52 - System Checkpoint RP32: 10/12/2011 21:43:46 - System Checkpoint RP33: 12/12/2011 03:22:49 - System Checkpoint RP34: 13/12/2011 18:42:23 - System Checkpoint RP35: 14/12/2011 19:09:23 - System Checkpoint RP36: 14/12/2011 22:55:58 - Removed AVG 2011 RP37: 14/12/2011 22:57:16 - Removed AVG 2011 . ==== Installed Programs ====================== . Adobe AIR Adobe Anchor Service CS4 Adobe Bridge CS4 Adobe CMaps CS4 Adobe Color - Photoshop Specific CS4 Adobe Color EU Extra Settings CS4 Adobe Color JA Extra Settings CS4 Adobe Color NA Recommended Settings CS4 Adobe Color Video Profiles CS CS4 Adobe CSI CS4 Adobe Default Language CS4 Adobe Device Central CS4 Adobe Drive CS4 Adobe ExtendScript Toolkit CS4 Adobe Extension Manager CS4 Adobe Flash Player 10 ActiveX Adobe Flash Player 11 Plugin Adobe Fonts All Adobe Linguistics CS4 Adobe Output Module Adobe PDF Library Files CS4 Adobe Photoshop CS4 Adobe Photoshop CS4 Support Adobe Reader 9.3.4 Adobe Search for Help Adobe Service Manager Extension Adobe Setup Adobe Type Support CS4 Adobe Update Manager CS4 Adobe WinSoft Linguistics Plugin Adobe XMP Panels CS4 AdobeColorCommonSetCMYK AdobeColorCommonSetRGB AI RoboForm (All Users) Apple Application Support Apple Mobile Device Support Apple Software Update µTorrent Avira Free Antivirus Buzzsaw-S CCleaner ClipboardPath ClipMagic 3.2.5 Connect DirMS-S doPDF 7.1 printer Dup Detector EPSON Printer Software EPSON Scan eReg Fast Font Set 1.02 FastStone Capture 6.5 FileZilla Client 3.5.2 Foxit Reader GoodSync Google Chrome Google Update Helper HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows XP (KB942288-v3) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB958655-v2) IIS 7.5 Express IrfanView (remove only) iTunes Java Auto Updater Java DB 10.4.2.1 Java(TM) 6 Update 21 K-Lite Mega Codec Pack 5.7.0 kuler Lebeca PC Camera(Built in microphone) Driver Logitech SetPoint 6.30 Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft .NET Framework 4 Multi-Targeting Pack Microsoft Application Error Reporting Microsoft ASP.NET Web Pages Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Help Viewer 1.0 Microsoft IntelliType Pro 5.0 Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Silverlight Microsoft Software Update for Web Folders (English) 14 Microsoft User-Mode Driver Framework Feature Pack 1.9 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4974 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Mozilla Firefox (3.6.24) MSVC80_x86_v2 MSVC90_x86 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MSXML 6.0 Parser (KB933579) Nero 6 Ultra Edition NETGEAR WG111v3 wireless USB 2.0 adapter Nokia Connectivity Cable Driver Nokia Multimedia Common Components 2.4 Nokia Music Nokia Ovi Suite Nokia Ovi Suite Software Updater Nokia Software Updater NVIDIA Drivers NVIDIA nView Desktop Manager Ovi Desktop Sync Engine OviMPlatform palmOne PC Connectivity Solution PDF Settings CS4 Photoshop Camera Raw QuickTime RealPlayer Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Extended (KB2416472) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB2482017) Security Update for Windows Internet Explorer 8 (KB2497640) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2530548) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB2559049) Security Update for Windows Internet Explorer 8 (KB2586448) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB975558) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2124261) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2290570) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Serif WebPlus X2 Serif WebPlus X2 Resources Serif WebPlus X4 Serif WebPlus X4 Bonus Content Pack Serif WebPlus X4 Resources SimpleOCR 3.1 Skype™ 5.3 Spybot - Search & Destroy Suite Shared Configuration CS4 SyncBack System Requirements Lab TreeSize Professional 5.3.4 TypingMaster Pro Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB971930) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows XP (KB2141007) Update for Windows XP (KB971029) VC 9.0 Runtime VIA Audio Driver Setup Program VIA Integrated Setup Wizard WebFldrs XP Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player Firefox Plugin Windows XP Service Pack 3 WinRAR archiver Wise Registry Cleaner 5.9.4 xplorer˛ lite 32 bit . ==== Event Viewer Messages From Past Week ======== . 14/12/2011 12:06:39, error: MRxSmb [8003] - The master browser has received a server announcement from the computer 2249F6C07845433 that believes that it is the master browser for the domain on transport NetBT_Tcpip_{68284262-FE5. The master browser is stopping or an election is being forced. 12/12/2011 02:50:06, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Buzzsaw_Defragmentation service. 10/12/2011 17:40:13, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service IISADMIN with arguments "" in order to run the server: {A9E69610-B80D-11D0-B9B9-00A0C922E750} 10/12/2011 17:40:11, error: Service Control Manager [7023] - The HID Input Service service terminated with the following error: The system cannot find the file specified. 10/12/2011 17:40:11, error: Service Control Manager [7001] - The Simple Mail Transfer Protocol (SMTP) service depends on the IIS Admin service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 10/12/2011 17:40:11, error: Service Control Manager [7000] - The LogMeIn Kernel Information Provider service failed to start due to the following error: The system cannot find the path specified. 09/12/2011 16:00:00, error: Schedule [7901] - The At2.job command failed to start due to the following error: %%2147942402 09/12/2011 16:00:00, error: Schedule [7901] - The At1.job command failed to start due to the following error: %%2147942402 . ==== End Of File ===========================