. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-08-26.01) . Microsoft Windows 7 Professional Boot Device: \Device\HarddiskVolume2 Install Date: 2010-12-22 10:04:32 System Uptime: 2011-08-29 16:03:46 (19 hours ago) . Motherboard: Dell Inc. | | 0RRH3K Processor: Intel(R) Core(TM) i5 CPU M 560 @ 2.67GHz | CPU 1 | 1173/533mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 465 GiB total, 184,031 GiB free. D: is CDROM () G: is Removable . ==== Disabled Device Manager Items ============= . Class GUID: Description: Bluetooth Peripheral Device Device ID: BTHENUM\{426C6163-6B42-6572-7279-427970617373}_LOCALMFG&000F\8&2D1DF2CE&0&30694B55C8E0_C00000000 Manufacturer: Name: Bluetooth Peripheral Device PNP Device ID: BTHENUM\{426C6163-6B42-6572-7279-427970617373}_LOCALMFG&000F\8&2D1DF2CE&0&30694B55C8E0_C00000000 Service: . Class GUID: Description: Bluetooth Peripheral Device Device ID: BTHENUM\{426C6163-6B42-6572-7279-44736B746F70}_LOCALMFG&000F\8&2D1DF2CE&0&30694B55C8E0_C00000000 Manufacturer: Name: Bluetooth Peripheral Device PNP Device ID: BTHENUM\{426C6163-6B42-6572-7279-44736B746F70}_LOCALMFG&000F\8&2D1DF2CE&0&30694B55C8E0_C00000000 Service: . ==== System Restore Points =================== . RP178: 2011-08-15 03:00:17 - Windows Update RP179: 2011-08-15 13:24:08 - Windows Update RP180: 2011-08-15 20:44:40 - Windows Update RP181: 2011-08-16 03:00:22 - Windows Update RP182: 2011-08-17 09:54:36 - Removed WeatherLink 5.9.2 RP183: 2011-08-20 08:46:30 - Windows Update RP184: 2011-08-24 03:37:50 - Windows Update RP185: 2011-08-27 04:31:52 - Windows Update RP186: 2011-08-30 08:45:53 - Windows Update RP187: 2011-08-30 10:23:55 - Windows Update RP188: 2011-08-30 10:36:16 - Installed HiJackThis . ==== Installed Programs ====================== . AccelerometerP11 Adobe Acrobat X Pro - English, Français, Deutsch Advanced PDF Password Recovery AttributeMagic Pro Backup Made Simple version 5.1 Billion 400G BioAPI Framework Business Online Canon MovieEdit Task for ZoomBrowser EX Canon Utilities CameraWindow Canon Utilities CameraWindow DC Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX Canon Utilities MyCamera Canon Utilities MyCamera DC Canon Utilities PhotoStitch Canon Utilities RemoteCapture Task for ZoomBrowser EX Canon Utilities ZoomBrowser EX Canon ZoomBrowser EX Memory Card Utility Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Corel WordPerfect Office - iFilter CorelDRAW Graphics Suite 12 D3DX10 Definition update for Microsoft Office 2010 (KB982726) Dell Control Point Dell ControlPoint Security Manager Dell ControlVault Host Components Installer Dell Edoc Viewer Dell Embassy Trust Suite by Wave Systems Dell Latitude ON Configuration Utility Installer Dell Security Device Driver Pack Dell System Manager Dell Touchpad Dell Webcam Central Document Manager Lite Driver Detective DW WLAN Card Utility EMBASSY Security Center EMBASSY Security Setup ESC Home Page Plugin ESET NOD32 Antivirus Eudora Gemalto Google Earth HiJackThis HP OfficeJet K Series Intel(R) Network Connections 15.2.89.0 Intel(R) Rapid Storage Technology Java Auto Updater Java(TM) 6 Update 26 Junk Mail filter update Lotus NotesSQL 3.01 driver Lotus SmartSuite - English LSI USB 2.0 Soft Modem Magic DVD Ripper V5.4.2 Mesh Runtime Messenger Companion Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Office 2010 Language Pack Service Pack 1 (SP1) Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Groove MUI (English) 2010 Microsoft Office InfoPath MUI (English) 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Visio 2010 Microsoft Office Visio MUI (English) 2010 Microsoft Office Word MUI (English) 2010 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visio 2010 Service Pack 1 (SP1) Microsoft Visio Professional 2010 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Mozilla Firefox 5.0 (x86 en-GB) MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) NICI (Shared) U.S./Worldwide (128 bit) (2.7.6-1) NMAS Challenge Response Method NMAS Client Novell Client for Windows NTRU TCG Software Stack NVIDIA Drivers NVIDIA nView Desktop Manager NVIDIA Performance Drivers OLYMPUS CAMEDIA Master 1.2 OLYMPUS CAMEDIA Master Pro 4.1 PGP Desktop PowerDVD DX Preboot Manager Private Information Manager Protel 99 SE Protel 99 SE Service Pack 6 QuarkXPress QuickTime Roxio Creator Audio Roxio Creator Copy Roxio Creator Data Roxio Creator DE 10.3 Roxio Creator Tools Roxio Express Labeler 3 Roxio Update Manager Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft Visio 2010 (KB2553008) Security Wizards Silicon Laboratories CP210x USB to UART Bridge (Driver Removal) Silicon Laboratories USBXpress Device (Driver Removal) Trusted Drive Manager Update for Microsoft Office 2010 (KB2494150) UPEK TouchChip Fingerprint Reader Wave Infrastructure Installer Wave Support Software WD Discovery Software WIDCOMM Bluetooth Software Windows Driver Package - Dell Inc. PBADRV System (09/11/2009 1.0.1.6) Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Companion Core Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Windows Mobile Device Center WinZip WordPerfect Lightning WordPerfect Lightning - IPM WordPerfect Lightning - Messages WordPerfect Lightning - MSOM WordPerfect Office 12 WordPerfect Office ProductCode 1 Key WordPerfect Office X5 WordPerfect Office X5 - Common Wordperfect Office X5 - EN WordPerfect Office X5 - Filters WordPerfect Office X5 - Graphics WordPerfect Office X5 - IPM WordPerfect Office X5 - LegalTools WordPerfect Office X5 - Migration Manager WordPerfect Office X5 - Oxford WordPerfect Office X5 - PerfectExperts EN WordPerfect Office X5 - PR WordPerfect Office X5 - QP WordPerfect Office X5 - Setup Files WordPerfect Office X5 - Sharepoint WordPerfect Office X5 - Skins WordPerfect Office X5 - System EN WordPerfect Office X5 - Templates WordPerfect Office X5 - WP WordPerfect Office X5 - WT . ==== Event Viewer Messages From Past Week ======== . 2011-08-29 16:04:00, Error: Service Control Manager [7001] - The NTRU TSS v1.2.1.29 TCS service depends on the TPM Base Services service which failed to start because of the following error: The operation completed successfully. 2011-08-26 15:57:55, Error: Disk [11] - The driver detected a controller error on \...\DR5. . ==== End Of File ===========================