. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-06-03.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 7/11/2010 9:21:36 PM System Uptime: 6/27/2011 10:46:15 PM (24 hours ago) . Motherboard: FOXCONN | | 2A92 Processor: AMD Athlon(tm) II X4 635 Processor | CPU 1 | 2900/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 920 GiB total, 188.689 GiB free. D: is FIXED (NTFS) - 11 GiB total, 1.399 GiB free. E: is CDROM (UDF) G: is Removable H: is Removable I: is Removable J: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP116: 6/16/2011 9:36:30 PM - MWURestorePoint RP117: 6/16/2011 9:46:55 PM - Removed InstallIQ Updater RP118: 6/17/2011 3:00:16 AM - Windows Update RP119: 6/20/2011 10:36:34 PM - Windows Backup RP120: 6/24/2011 10:19:16 PM - MWU062411 RP121: 6/24/2011 10:21:55 PM - MWU06242011 RP122: 6/26/2011 9:02:08 AM - Removed Java(TM) 6 Update 25 RP123: 6/26/2011 7:00:03 PM - Windows Backup RP124: 6/27/2011 10:43:33 PM - Installed Java(TM) 6 Update 26 RP125: 6/28/2011 3:00:31 AM - Windows Update . ==== Installed Programs ====================== . Update for Microsoft Office 2007 (KB2508958) ActiveCheck component for HP Active Support Library Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9.4.4 AGEIA PhysX v2.6.0 AIM 7 Amazon Kindle For PC v1.1 Amazon MP3 Downloader 1.0.10 AMD USB Filter Driver AOL Toolbar AOL Uninstaller (Choose which Products to Remove) Apple Application Support Apple Software Update ArtistScope Plugin FX Ask Toolbar AudibleManager Avenue Flo Avenue Flo: Special Delivery Bejeweled 2 Deluxe Big Fish Games: Game Manager Bing Bar Blackhawk Striker 2 Blasterball 3 Build-a-lot 2 Cake Mania Catalyst Control Center - Branding Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Vista Catalyst Control Center InstallProxy Catalyst Control Center Localization All ccc-core-static CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish Chuzzle Deluxe CinemaNow Media Manager Compatibility Pack for the 2007 Office system CyberLink DVD Suite Deluxe D3DX10 Diner Dash 2 Restaurant Rescue Dora's Carnival Adventure Download Updater (AOL LLC) Drawn: Dark Flight ® Drawn: The Painted Tower ™ Dream Chronicles: The Book of Air DVD Decrypter (Remove Only) DVD Menu Pack for HP MediaSmart Video DVD Shrink 3.2 EA Download Manager Escape Rosecliff Island Faerie Solitaire FATE ffdshow [rev 2527] [2008-12-19] Gardenscapes Garmin City Navigator North America NT 2011.30 Update Golden Trails: The New Western Rush Google Chrome Google Earth Google Update Helper Hello Kitty Online POD Installer HP Advisor HP Customer Experience Enhancements HP Game Console HP Games HP MediaSmart CinemaNow 2.0 HP MediaSmart DVD HP MediaSmart Music HP MediaSmart Photo HP MediaSmart Video HP MediaSmart/TouchSmart Netflix HP Odometer HP Setup HP Support Assistant HP Support Information HP Update HPAsset component for HP Active Support Library Hulu Desktop Java Auto Updater Java(TM) 6 Update 26 Jewel Quest 3 Jewel Quest Solitaire 2 Junk Mail filter update LabelPrint LightScribe System Software MagiQuest Online (remove only) Malwarebytes' Anti-Malware version 1.51.0.1200 Mesh Runtime Messenger Companion Microsoft Age of Empires II Microsoft Corporation Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Suite Activation Assistant Microsoft Office Word MUI (English) 2007 Microsoft Research AutoCollage 2008 version 1.1 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft VC9 runtime libraries Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Works Microsoft WSE 3.0 Runtime MotoConnect 1.1.31 Movie Theme Pack for HP MediaSmart Video Mozilla Firefox 4.0.1 (x86 en-US) MSVCRT MSVCRT_amd64 MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Mystery Case Files ®: Dire Grove ™ Mystery Case Files: Return to Ravenhearst ™ Mystery P.I. - The New York Fortune Penguins! Phantasmat PhotoNow! PictureMover Plants vs. Zombies Poker Superstars III Polar Bowler Polar Golfer Power2Go PowerDirector QuickTime Ralink RT2860 Wireless LAN Card Realtek High Definition Audio Driver Recovery Manager Redemption Cemetery: Curse of the Raven Roxio CinemaNow 2.0 SecondLifeViewer2 (remove only) Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB2509488) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft Office 2007 System (KB2541012) Security Update for Microsoft Office Excel 2007 (KB2541007) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB2535818) Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Skype™ 4.1 TextTwist 2 The Sims™ 3 The Tiny Bang Story ToneThis Trillian Uninstall AOL Emergency Connect Utility 1.0 Update for 2007 Microsoft Office System (KB2284654) Update for 2007 Microsoft Office System (KB967642) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office 2007 System (KB2539530) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 (KB974631) Update for Microsoft Office Word 2007 Help (KB963665) Verizon V CAST Media Manager Viewpoint Media Player Virtual Families Virtual Villagers - The Secret City Visual C++ 8.0 Runtime Setup Package (x64) Visual Studio 2008 x64 Redistributables VLC media player 1.0.5 Wheel of Fortune 2 Windows Live Communications Platform Windows Live Essentials Windows Live Installer Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live Messenger Companion Core Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources Windows Media Player Firefox Plugin Zoosk Messenger Zuma's Revenge . ==== Event Viewer Messages From Past Week ======== . 6/28/2011 7:09:50 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the AVGIDSAgent service to connect. 6/28/2011 7:09:50 AM, Error: Service Control Manager [7000] - The AVGIDSAgent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. . ==== End Of File ===========================