. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2011-06-23.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume2 Install Date: 3/16/2006 8:18:54 PM System Uptime: 6/23/2011 1:04:30 PM (1 hours ago) . Motherboard: Dell Inc. | | 0JC474 Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz | Microprocessor | 3192/800mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 144 GiB total, 114.158 GiB free. D: is CDROM () E: is CDROM () F: is Removable G: is Removable H: is Removable I: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP2153: 3/26/2011 11:26:22 AM - System Checkpoint RP2154: 3/27/2011 12:08:37 PM - System Checkpoint RP2155: 3/28/2011 12:16:27 PM - System Checkpoint RP2156: 3/29/2011 2:04:36 PM - System Checkpoint RP2157: 3/30/2011 2:08:19 PM - System Checkpoint RP2158: 3/31/2011 2:59:40 PM - System Checkpoint RP2159: 4/1/2011 3:39:00 PM - System Checkpoint RP2160: 4/2/2011 3:43:34 PM - System Checkpoint RP2161: 4/3/2011 4:29:17 PM - System Checkpoint RP2162: 4/4/2011 7:13:58 PM - System Checkpoint RP2163: 4/5/2011 7:18:12 PM - System Checkpoint RP2164: 4/6/2011 7:50:10 PM - System Checkpoint RP2165: 4/7/2011 8:14:43 PM - System Checkpoint RP2166: 4/8/2011 8:38:29 PM - System Checkpoint RP2167: 4/9/2011 8:52:50 PM - System Checkpoint RP2168: 4/11/2011 4:59:41 PM - System Checkpoint RP2169: 4/13/2011 10:38:58 AM - System Checkpoint RP2170: 4/14/2011 11:24:46 AM - System Checkpoint RP2171: 4/14/2011 10:56:07 PM - Software Distribution Service 3.0 RP2172: 4/16/2011 2:50:00 PM - System Checkpoint RP2173: 4/17/2011 3:09:35 PM - System Checkpoint RP2174: 4/18/2011 3:39:17 PM - System Checkpoint RP2175: 4/19/2011 4:02:36 PM - System Checkpoint RP2176: 4/20/2011 4:59:31 PM - System Checkpoint RP2177: 4/21/2011 5:59:29 PM - System Checkpoint RP2178: 4/22/2011 6:59:27 PM - System Checkpoint RP2179: 4/23/2011 7:59:25 PM - System Checkpoint RP2180: 4/24/2011 8:59:24 PM - System Checkpoint RP2181: 4/25/2011 9:59:24 PM - System Checkpoint RP2182: 4/27/2011 10:12:42 AM - System Checkpoint RP2183: 4/27/2011 11:00:16 AM - Software Distribution Service 3.0 RP2184: 4/28/2011 11:55:42 AM - System Checkpoint RP2185: 4/29/2011 12:10:31 PM - System Checkpoint RP2186: 4/30/2011 12:56:54 PM - System Checkpoint RP2187: 5/1/2011 1:16:01 PM - System Checkpoint RP2188: 5/2/2011 1:53:38 PM - System Checkpoint RP2189: 5/3/2011 2:33:57 PM - System Checkpoint RP2190: 5/4/2011 3:10:20 PM - System Checkpoint RP2191: 5/5/2011 3:26:03 PM - System Checkpoint RP2192: 5/6/2011 3:52:40 PM - System Checkpoint RP2193: 5/7/2011 5:10:02 PM - System Checkpoint RP2194: 5/8/2011 5:34:40 PM - System Checkpoint RP2195: 5/9/2011 6:05:38 PM - System Checkpoint RP2196: 5/10/2011 6:59:25 PM - System Checkpoint RP2197: 5/10/2011 11:20:06 PM - Software Distribution Service 3.0 RP2198: 5/12/2011 5:59:27 PM - System Checkpoint RP2199: 5/14/2011 11:04:36 AM - System Checkpoint RP2200: 5/15/2011 1:39:57 PM - System Checkpoint RP2201: 5/16/2011 3:42:57 PM - System Checkpoint RP2202: 5/17/2011 6:31:32 PM - System Checkpoint RP2203: 5/18/2011 6:33:42 PM - System Checkpoint RP2204: 5/19/2011 7:33:37 PM - System Checkpoint RP2205: 5/21/2011 9:48:02 AM - System Checkpoint RP2206: 5/26/2011 2:12:30 PM - System Checkpoint RP2207: 5/27/2011 3:00:57 PM - System Checkpoint RP2208: 5/28/2011 3:22:20 PM - System Checkpoint RP2209: 5/28/2011 9:25:12 PM - Removed Corel Paint Shop Pro X RP2210: 5/28/2011 9:26:53 PM - Removed Corel Photo Album 6 RP2211: 5/28/2011 9:28:20 PM - Removed Modem Helper RP2212: 5/28/2011 9:28:33 PM - Removed MSN Toolbar RP2213: 5/28/2011 9:28:46 PM - Removed Microsoft Search Enhancement Pack RP2214: 5/28/2011 9:28:53 PM - Removed Microsoft Default Manager RP2215: 5/28/2011 9:29:09 PM - Removed NetWaiting RP2216: 5/28/2011 9:31:35 PM - Removed Windows Live Toolbar RP2217: 5/28/2011 9:32:02 PM - Removed Windows Live OneCare Family Safety RP2218: 5/28/2011 10:10:26 PM - Removed Sonic Update Manager RP2219: 5/30/2011 4:25:37 PM - System Checkpoint RP2220: 5/31/2011 6:51:54 PM - System Checkpoint RP2221: 6/1/2011 7:07:50 PM - System Checkpoint RP2222: 6/2/2011 8:13:17 PM - System Checkpoint RP2223: 6/3/2011 8:25:11 PM - System Checkpoint RP2224: 6/21/2011 7:57:03 PM - System Checkpoint RP2225: 6/22/2011 9:16:51 AM - Software Distribution Service 3.0 RP2226: 6/22/2011 12:21:37 PM - Software Distribution Service 3.0 RP2227: 6/22/2011 12:45:39 PM - Software Distribution Service 3.0 RP2228: 6/22/2011 2:05:28 PM - Removed Roxio MyDVD LE RP2229: 6/22/2011 2:21:28 PM - Removed Roxio RecordNow Audio RP2230: 6/22/2011 2:21:50 PM - Removed Roxio RecordNow Copy RP2231: 6/22/2011 2:22:05 PM - Removed Roxio RecordNow Data RP2232: 6/22/2011 2:26:19 PM - Removed Roxio DLA RP2233: 6/23/2011 1:48:27 PM - Installed HiJackThis . ==== Installed Programs ====================== . Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9 Adobe Shockwave Player 11.5 Adobe� Photoshop� Album Starter Edition 3.0 AOLIcon Cisco Connect Compatibility Pack for the 2007 Office system Conexant D850 56K V.9x DFVc Modem Critical Update for Windows Media Player 11 (KB959772) Dell CinePlayer Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Game Console Dell Support Center (Support Software) Dell System Restore DellSupport Digital Content Portal Digital Line Detect DQ DSL Modem EducateU ELIcon Google High Definition Audio Driver Package - KB835221 HiJackThis Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 10 (KB903157) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) Intel(R) Graphics Media Accelerator Driver Intel(R) PRO Network Connections Drivers Intel(R) PROSet for Wired Connections Java 2 Runtime Environment, SE v1.4.2_03 Java(TM) 6 Update 13 Learn2 Player (Uninstall Only) MCU Microsoft .NET Framework 1.0 Hotfix (KB953295) Microsoft .NET Framework 1.0 Hotfix (KB979904) Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Application Error Reporting Microsoft Base Smart Card Cryptographic Service Provider Package Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office Professional Edition 2003 Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Qualxserve Service Agreement QuickTime RealPlayer Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB974455) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB2482017) Security Update for Windows Internet Explorer 8 (KB2497640) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB2530548) Security Update for Windows Internet Explorer 8 (KB2544521) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476490) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2491683) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2503665) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB2535512) Security Update for Windows XP (KB2536276) Security Update for Windows XP (KB2544893) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Sonic Activation Module Sonic Encoders Starware 4.4.2.0 TeamViewer 6 Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 7 (KB976749) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB980182) Update for Windows Internet Explorer 8 (KB980302) Update for Windows Media Player 10 (KB910393) Update for Windows Media Player 10 (KB913800) Update for Windows Media Player 10 (KB926251) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) Update Rollup 2 for Windows XP Media Center Edition 2005 Viewpoint Media Player VPON Live Video ActiveX Control Walgreens PhotoShow Express WebCyberCoach 3.2 Dell WebFldrs XP WildTangent Web Driver Windows Defender Signatures Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Imaging Component Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Live installer Windows Live Mail Windows Live Messenger Windows Live Photo Gallery Windows Live Sign-in Assistant Windows Live Writer Windows Media Connect Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information] Windows Media Player 11 Windows XP Media Center Edition 2005 KB2502898 Windows XP Media Center Edition 2005 KB908246 Windows XP Media Center Edition 2005 KB925766 Windows XP Media Center Edition 2005 KB973768 Windows XP Service Pack 3 WinRAR archiver . ==== Event Viewer Messages From Past Week ======== . 6/23/2011 12:50:34 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period. 6/23/2011 12:47:26 PM, error: Dhcp [1002] - The IP address lease [removed] for the Network Card with network address 001320C43912 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 6/22/2011 12:23:04 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB2518864). 6/21/2011 7:43:16 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 6/21/2011 7:11:55 PM, error: Service Control Manager [7034] - The QoS RSVP service terminated unexpectedly. It has done this 1 time(s). 6/21/2011 6:51:40 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) . ==== End Of File ===========================