. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_11-03-05.01) . Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 27/05/2007 03:21:16 System Uptime: 18/05/2011 19:45:54 (1 hours ago) . Motherboard: IBM | | 23744WG Processor: Intel(R) Pentium(R) M processor 1.70GHz | None | 1698/400mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 33 GiB total, 2.399 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: Description: Brain_Boxes 1-Port_RS232_card Device ID: PCMCIA\BRAIN_BOXES-1-PORT_RS232_CARD-A1EE\1 Manufacturer: Name: Brain_Boxes 1-Port_RS232_card PNP Device ID: PCMCIA\BRAIN_BOXES-1-PORT_RS232_CARD-A1EE\1 Service: . Class GUID: {EEC5AD98-8080-425F-922A-DABF3DE3F69A} Description: Nokia E51 Device ID: ROOT\WPD\0000 Manufacturer: Nokia Name: Nokia E51 PNP Device ID: ROOT\WPD\0000 Service: WUDFRd . ==== System Restore Points =================== . RP770: 16/03/2011 18:17:49 - System Checkpoint RP771: 17/03/2011 18:57:47 - System Checkpoint RP772: 18/03/2011 19:50:41 - System Checkpoint RP773: 20/03/2011 11:57:10 - System Checkpoint RP774: 21/03/2011 17:57:56 - System Checkpoint RP775: 22/03/2011 18:38:49 - System Checkpoint RP776: 23/03/2011 19:04:58 - System Checkpoint RP777: 24/03/2011 20:05:39 - System Checkpoint RP778: 25/03/2011 20:09:10 - System Checkpoint RP779: 28/03/2011 16:53:44 - Software Distribution Service 3.0 RP780: 29/03/2011 17:47:23 - System Checkpoint RP781: 30/03/2011 17:56:16 - System Checkpoint RP782: 31/03/2011 18:24:15 - System Checkpoint RP783: 01/04/2011 20:59:42 - System Checkpoint RP784: 03/04/2011 10:13:14 - System Checkpoint RP785: 04/04/2011 17:26:08 - System Checkpoint RP786: 05/04/2011 17:27:58 - System Checkpoint RP787: 07/04/2011 09:50:22 - System Checkpoint RP788: 08/04/2011 10:58:51 - System Checkpoint RP789: 09/04/2011 12:00:05 - System Checkpoint RP790: 10/04/2011 12:13:33 - System Checkpoint RP791: 11/04/2011 17:59:02 - System Checkpoint RP792: 12/04/2011 18:37:43 - System Checkpoint RP793: 13/04/2011 19:48:35 - System Checkpoint RP794: 14/04/2011 19:58:09 - System Checkpoint RP795: 15/04/2011 09:20:56 - Software Distribution Service 3.0 RP796: 16/04/2011 09:25:01 - System Checkpoint RP797: 17/04/2011 11:37:26 - System Checkpoint RP798: 18/04/2011 17:18:50 - System Checkpoint RP799: 19/04/2011 18:16:58 - System Checkpoint RP800: 20/04/2011 19:01:35 - System Checkpoint RP801: 21/04/2011 19:47:35 - System Checkpoint RP802: 22/04/2011 03:00:55 - Software Distribution Service 3.0 RP803: 23/04/2011 03:12:25 - System Checkpoint RP804: 24/04/2011 04:12:06 - System Checkpoint RP805: 25/04/2011 05:12:11 - System Checkpoint RP806: 25/04/2011 12:14:00 - Installed ProScan RP807: 26/04/2011 18:19:23 - System Checkpoint RP808: 28/04/2011 18:01:43 - System Checkpoint RP809: 30/04/2011 07:05:05 - System Checkpoint RP810: 02/05/2011 20:57:12 - System Checkpoint RP811: 04/05/2011 21:26:02 - System Checkpoint RP812: 05/05/2011 22:08:08 - System Checkpoint . ==== Installed Programs ====================== . 3D Dream House Designer ABBYY FineReader 6.0 Sprint Access IBM Access IBM Message Center Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Photoshop Elements 6.0 Adobe Reader 9.4.1 Amazon MP3 Downloader 1.0.9 Apple Application Support Apple Mobile Device Support Apple Software Update Ask Toolbar ATI - Software Uninstall Utility ATI Control Panel ATI Display Driver BBC iPlayer Desktop BEHRINGER USB AUDIO DRIVER BlackBerry Desktop Software 6.0 BlackBerry Device Software Updater Bonjour BT Broadband Anywhere S620 Update Wizard BT Broadband Desktop Help BT NetProtect Plus BT Voyager 1065 Wireless Utility BT Yahoo! Applications CA Yahoo! Anti-Spy (remove only) Compatibility Pack for the 2007 Office system Critical Update for Windows Media Player 11 (KB959772) DVD Decrypter (Remove Only) energyXT2.07 Epson Easy Photo Print 2 Epson Event Manager Epson Printer Software Downloader EPSON Scan Epson Stylus SX510W_TX550W Manual EPSON SX510W Series Printer Uninstall EPSON Web-To-Page EpsonNet Print Free CD to MP3 Converter Handbrake 0.9.4 HiJackThis Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976002-v5) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) IBM 32-bit Runtime Environment for Java 2, v1.4.1 IBM Access Connections IBM Active Protection System IBM DLA IBM Integrated 56K Modem IBM RecordNow! IBM Rescue and Recovery with Rapid Restore IBM Themes IBM ThinkPad Battery MaxiMiser and Power Management Features IBM ThinkPad Configuration IBM ThinkPad EasyEject Utility IBM ThinkPad Keyboard Customizer Utility IBM ThinkPad Power Management Driver IBM ThinkPad Presentation Director IBM ThinkPad UltraNav Driver IBM ThinkPad UltraNav Wizard IBM ThinkVantage Technologies Welcome Message IBM TrackPoint Accessibility Features IBM TrackPoint Support IBM Update Connector Intel(R) PRO Network Adapters and Drivers Intel(R) Sebring API InterVideo WinDVD IPIX ActiveX Viewer iTunes Java Auto Updater Java(TM) 6 Update 21 LimeWire 5.5.16 Malwarebytes' Anti-Malware McAfee Uninstall Wizard Microsoft .NET Compact Framework 2.0 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft ActiveSync Microsoft Application Error Reporting Microsoft Choice Guard Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Kernel-Mode Driver Framework Feature Pack 1.7 Microsoft Kernel-Mode Driver Framework Feature Pack 1.9 Microsoft National Language Support Downlevel APIs Microsoft Office 2000 Professional Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.9 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable - KB2467175 Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Word Supplemental Templates and Wizards Mirar MobileMe Control Panel Mozilla Firefox (3.6.17) MSVC80_x86 MSVC80_x86_v2 MSVC90_x86 MSVCRT MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) MyDealAssistant.com Native Instruments AC Box Combo Native Instruments Service Center Nokia Connectivity Cable Driver Nokia Ovi Suite Nokia Ovi Suite Software Updater Nokia PC Suite OGA Notifier 2.0.0048.0 Ovi Desktop Sync Engine OviMPlatform Paint Shop Pro 7 PaperPort PC-Doctor for Windows PC Connectivity Solution ProScan ProScan 5.8 QuickTime Runtime 8.0 Libraries Safari Save ScanTool.net for Windows v1.20 Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 8 (KB2183461) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB2482017) Security Update for Windows Internet Explorer 8 (KB2497640) Security Update for Windows Internet Explorer 8 (KB2510531) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB972260) Security Update for Windows Internet Explorer 8 (KB974455) Security Update for Windows Internet Explorer 8 (KB976325) Security Update for Windows Internet Explorer 8 (KB978207) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2124261) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2290570) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2412687) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2485663) Security Update for Windows XP (KB2491683) Security Update for Windows XP (KB2503658) Security Update for Windows XP (KB2506212) Security Update for Windows XP (KB2506223) Security Update for Windows XP (KB2507618) Security Update for Windows XP (KB2508272) Security Update for Windows XP (KB2508429) Security Update for Windows XP (KB2509553) Security Update for Windows XP (KB2511455) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953155) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB970483) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB976323) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) Segoe UI Skype Toolbars Skype™ 4.2 Sonic Update Manager Spotify ThinkPad FullScreen Magnifier ThinkPad Software Installer Ultra Video Joiner 4.7.1127 Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 8 (KB971180) Update for Windows Internet Explorer 8 (KB976662) Update for Windows Internet Explorer 8 (KB976749) Update for Windows Internet Explorer 8 (KB980182) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955759) Update for Windows XP (KB955839) Update for Windows XP (KB961503) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) VoiceOver Kit Wallpapers WavePad Sound Editor WebFldrs XP Windows Driver Package - FTDI CDM Driver Package (02/17/2009 2.04.16) Windows Driver Package - Nokia Modem (06/01/2009 4.1) Windows Driver Package - Nokia Modem (06/01/2009 7.01.0.3) Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0) Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Messenger Windows Live Sign-in Assistant Windows Live Upload Tool Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 XML Paper Specification Shared Components Pack 1.0 XPS Essentials Pack XPS Essentials Pack 1.0 Yahoo! BrowserPlus 2.9.8 . ==== Event Viewer Messages From Past Week ======== . 18/05/2011 11:23:28, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\system32\WININET.dll. Reference error message: The operation completed successfully. . 18/05/2011 11:23:27, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.Windows.Common-Controls.mui. Reference error message: Insufficient system resources exist to complete the requested service. . 18/05/2011 11:23:27, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\system32\urlmon.dll. Reference error message: The operation completed successfully. . 18/05/2011 05:41:50, error: Service Control Manager [7023] - The Network Location Awareness (NLA) service terminated with the following error: The specified module could not be found. 18/05/2011 05:41:50, error: RemoteAccess [20070] - Point to Point Protocol engine was unable to load the C:\WINDOWS\System32\rasppp.dll module. The specified module could not be found. 18/05/2011 05:41:49, error: SideBySide [59] - Resolve Partial Assembly failed for Microsoft.Windows.Common-Controls. Reference error message: Insufficient system resources exist to complete the requested service. . 18/05/2011 05:41:49, error: SideBySide [59] - Generate Activation Context failed for C:\WINDOWS\system32\modemui.dll. Reference error message: The operation completed successfully. . 18/05/2011 05:30:43, error: RemoteAccess [20151] - The Control Protocol IPCP in the Point to Point Protocol module (unknown) returned an error while initializing. A dynamic link library (DLL) initialization routine failed. 18/05/2011 05:30:41, error: Service Control Manager [7023] - The Remote Access Connection Manager service terminated with the following error: The specified module could not be found. 18/05/2011 05:30:40, error: Rasman [20063] - Remote Access Connection Manager failed to start because the Point to Point Protocol failed to initialize. The specified module could not be found. 17/05/2011 17:25:06, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the IMAPI CD-Burning COM Service service to connect. 17/05/2011 17:25:06, error: Service Control Manager [7000] - The IMAPI CD-Burning COM Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 17/05/2011 17:17:04, error: Modem [2] - Not enough resources were available for the driver. 15/05/2011 19:08:29, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running. 14/05/2011 17:53:56, error: Service Control Manager [7022] - The McShield service hung on starting. 14/05/2011 17:51:47, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The authentication service is unknown. 14/05/2011 17:51:47, error: Service Control Manager [7000] - The GeneLink File Transfer Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 14/05/2011 17:27:38, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 14/05/2011 17:27:37, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect. 14/05/2011 09:49:46, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period. 13/05/2011 13:23:16, error: System Error [1003] - Error code 1000000a, parameter1 00000004, parameter2 00000002, parameter3 00000001, parameter4 804ede8e. 13/05/2011 13:22:13, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Background Intelligent Transfer Service service, but this action failed with the following error: An instance of the service is already running. 13/05/2011 08:09:25, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the McShield service to connect. 13/05/2011 08:09:25, error: Service Control Manager [7000] - The McShield service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 13/05/2011 08:08:48, error: Service Control Manager [7031] - The McShield service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service. . ==== End Of File ===========================