. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_11-03-05.01) . Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume1 Install Date: 6/16/2008 10:17:40 PM System Uptime: 3/29/2011 8:35:46 PM (1 hours ago) . Motherboard: Dell Inc. | | 0WG864 Processor: Intel(R) Core(TM)2 CPU 6420 @ 2.13GHz | Microprocessor | 2128/1066mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 74 GiB total, 51.592 GiB free. D: is CDROM (CDFS) . ==== Disabled Device Manager Items ============= . Class GUID: Description: PCI Simple Communications Controller Device ID: PCI\VEN_14F1&DEV_2F20&SUBSYS_200F14F1&REV_00\4&1B02CB0B&0&18F0 Manufacturer: Name: PCI Simple Communications Controller PNP Device ID: PCI\VEN_14F1&DEV_2F20&SUBSYS_200F14F1&REV_00\4&1B02CB0B&0&18F0 Service: . Class GUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F} Description: Officejet Pro L7500 Device ID: ROOT\IMAGE\0000 Manufacturer: HP Name: Officejet Pro L7500 PNP Device ID: ROOT\IMAGE\0000 Service: StillCam . Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318} Description: Officejet Pro L7500 Device ID: ROOT\MULTIFUNCTION\0000 Manufacturer: HP Name: Officejet Pro L7500 PNP Device ID: ROOT\MULTIFUNCTION\0000 Service: . Class GUID: {4D36E979-E325-11CE-BFC1-08002BE10318} Description: Officejet Pro L7500 Device ID: ROOT\PRINTER\0000 Manufacturer: HP Name: Officejet Pro L7500 PNP Device ID: ROOT\PRINTER\0000 Service: . ==== System Restore Points =================== . RP773: 3/18/2011 9:00:19 PM - System Checkpoint RP774: 3/19/2011 8:12:32 AM - Software Distribution Service 3.0 RP775: 3/20/2011 8:29:02 AM - Software Distribution Service 3.0 RP776: 3/21/2011 6:44:36 PM - Software Distribution Service 3.0 RP777: 3/22/2011 7:11:48 PM - Software Distribution Service 3.0 RP778: 3/24/2011 7:25:22 PM - System Checkpoint RP779: 3/26/2011 4:07:14 PM - System Checkpoint RP780: 3/26/2011 6:15:09 PM - Software Distribution Service 3.0 RP781: 3/26/2011 8:29:54 PM - Restore Operation RP782: 3/26/2011 8:51:08 PM - Software Distribution Service 3.0 RP783: 3/27/2011 8:07:26 AM - Software Distribution Service 3.0 RP784: 3/27/2011 9:27:37 PM - Software Distribution Service 3.0 RP785: 3/28/2011 10:08:18 PM - Removed Microsoft Silverlight . ==== Installed Programs ====================== . 32 Bit HP CIO Components Installer 3ivx MPEG-4 5.0.3 (remove only) AAC Decoder ABBYY FineReader 6.0 Sprint Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9.4.2 Apple Application Support Apple Mobile Device Support Apple Software Update ArcSoft Panorama Maker 5 ASUS WLAN Card Utilities/Driver ATI - Software Uninstall Utility ATI Catalyst Control Center ATI Display Driver AutoUpdate Bonjour BPD_Scan Catalyst Control Center - Branding Catalyst Control Center Core Implementation Catalyst Control Center Graphics Full Existing Catalyst Control Center Graphics Full New Catalyst Control Center Graphics Light Catalyst Control Center Graphics Previews Common Catalyst Control Center HydraVision Full Catalyst Control Center Localization All ccc-core-preinstall ccc-core-static ccc-utility CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish CCleaner (remove only) CM 03-04 Dell Toolbar Dell V505 DivX Codec DivX Converter DivX Player DivX Plus DirectShow Filters DivX Version Checker DivX Web Player DNA Download Updater (AOL LLC) ESPN Java Check File Uploader filehippo.com Update Checker FlipShare Google Talk Plugin H.264 Decoder HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows XP (KB2158563) Hotfix for Windows XP (KB2443685) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Hotfix for Windows XP (KB976098-v2) Hotfix for Windows XP (KB979306) Hotfix for Windows XP (KB981793) HP Officejet Pro All-In-One Series Intel(R) PRO Network Connections Drivers IrfanView (remove only) iTunes Java Auto Updater Java(TM) 6 Update 22 Java(TM) 6 Update 4 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 jZip Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Security Update (KB2416447) Microsoft .NET Framework 1.1 Security Update (KB979906) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Corporation Microsoft Internationalized Domain Names Mitigation APIs Microsoft LifeCam Microsoft National Language Support Downlevel APIs Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable MKV Splitter Move Media Player Mozilla Firefox (3.6.16) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) NetDeviceManager Nikon Message Center Nikon Transfer OneTouch Version 3.0 OpenOffice.org 2.4 Picasa 3 Picture Control Utility QuickTime Scan Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft .NET Framework 4 Extended (KB2416472) Security Update for Windows Internet Explorer 7 (KB2183461) Security Update for Windows Internet Explorer 7 (KB2360131) Security Update for Windows Internet Explorer 7 (KB938127-v2) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 7 (KB969897) Security Update for Windows Internet Explorer 7 (KB972260) Security Update for Windows Internet Explorer 7 (KB974455) Security Update for Windows Internet Explorer 7 (KB976325) Security Update for Windows Internet Explorer 7 (KB978207) Security Update for Windows Internet Explorer 7 (KB982381) Security Update for Windows Internet Explorer 8 (KB2360131) Security Update for Windows Internet Explorer 8 (KB2416400) Security Update for Windows Internet Explorer 8 (KB2482017) Security Update for Windows Internet Explorer 8 (KB971961) Security Update for Windows Internet Explorer 8 (KB981332) Security Update for Windows Internet Explorer 8 (KB982381) Security Update for Windows Media Player (KB2378111) Security Update for Windows Media Player (KB954155) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player (KB975558) Security Update for Windows Media Player (KB978695) Security Update for Windows Search 4 - KB963093 Security Update for Windows XP (KB2079403) Security Update for Windows XP (KB2115168) Security Update for Windows XP (KB2121546) Security Update for Windows XP (KB2160329) Security Update for Windows XP (KB2229593) Security Update for Windows XP (KB2259922) Security Update for Windows XP (KB2279986) Security Update for Windows XP (KB2286198) Security Update for Windows XP (KB2296011) Security Update for Windows XP (KB2296199) Security Update for Windows XP (KB2347290) Security Update for Windows XP (KB2360937) Security Update for Windows XP (KB2387149) Security Update for Windows XP (KB2393802) Security Update for Windows XP (KB2419632) Security Update for Windows XP (KB2423089) Security Update for Windows XP (KB2436673) Security Update for Windows XP (KB2440591) Security Update for Windows XP (KB2443105) Security Update for Windows XP (KB2476687) Security Update for Windows XP (KB2478960) Security Update for Windows XP (KB2478971) Security Update for Windows XP (KB2479628) Security Update for Windows XP (KB2479943) Security Update for Windows XP (KB2481109) Security Update for Windows XP (KB2483185) Security Update for Windows XP (KB2485376) Security Update for Windows XP (KB2524375) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB958869) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969059) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB969947) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB970430) Security Update for Windows XP (KB971468) Security Update for Windows XP (KB971486) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972270) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973525) Security Update for Windows XP (KB973869) Security Update for Windows XP (KB973904) Security Update for Windows XP (KB974112) Security Update for Windows XP (KB974318) Security Update for Windows XP (KB974392) Security Update for Windows XP (KB974571) Security Update for Windows XP (KB975025) Security Update for Windows XP (KB975467) Security Update for Windows XP (KB975560) Security Update for Windows XP (KB975561) Security Update for Windows XP (KB975562) Security Update for Windows XP (KB975713) Security Update for Windows XP (KB977165) Security Update for Windows XP (KB977816) Security Update for Windows XP (KB977914) Security Update for Windows XP (KB978037) Security Update for Windows XP (KB978251) Security Update for Windows XP (KB978262) Security Update for Windows XP (KB978338) Security Update for Windows XP (KB978542) Security Update for Windows XP (KB978601) Security Update for Windows XP (KB978706) Security Update for Windows XP (KB979309) Security Update for Windows XP (KB979482) Security Update for Windows XP (KB979559) Security Update for Windows XP (KB979683) Security Update for Windows XP (KB979687) Security Update for Windows XP (KB980195) Security Update for Windows XP (KB980218) Security Update for Windows XP (KB980232) Security Update for Windows XP (KB980436) Security Update for Windows XP (KB981322) Security Update for Windows XP (KB981349) Security Update for Windows XP (KB981852) Security Update for Windows XP (KB981957) Security Update for Windows XP (KB981997) Security Update for Windows XP (KB982132) Security Update for Windows XP (KB982214) Security Update for Windows XP (KB982665) Security Update for Windows XP (KB982802) SigmaTel Audio Skins Skype™ 5.1 Spelling Dictionaries Support For Adobe Reader 9 Spybot - Search & Destroy Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows Internet Explorer 7 (KB976749) Update for Windows Internet Explorer 7 (KB980182) Update for Windows Internet Explorer 8 (KB2362765) Update for Windows Internet Explorer 8 (KB976662) Update for Windows XP (KB2141007) Update for Windows XP (KB2345886) Update for Windows XP (KB2467659) Update for Windows XP (KB955759) Update for Windows XP (KB968389) Update for Windows XP (KB971029) Update for Windows XP (KB971737) Update for Windows XP (KB973687) Update for Windows XP (KB973815) VC80CRTRedist - 8.0.50727.762 ViewNX Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 WebFldrs XP Win32Pad 1.5.10 Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Live OneCare safety scanner Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player Firefox Plugin Windows Search 4.0 Windows XP Service Pack 3 WordPerfect Office 11 Xvid 1.2.1 final uninstall Yahoo! Messenger . ==== Event Viewer Messages From Past Week ======== . 3/29/2011 8:34:12 PM, error: Service Control Manager [7031] - The Remote Procedure Call (RPC) service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine. 3/29/2011 8:34:08 PM, error: Service Control Manager [7034] - The WebClient service terminated unexpectedly. It has done this 1 time(s). 3/29/2011 8:33:26 PM, error: Service Control Manager [7034] - The ArcSoft Connect Daemon service terminated unexpectedly. It has done this 1 time(s). 3/28/2011 10:08:27 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found. 3/26/2011 8:36:45 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Search service to connect. 3/26/2011 8:36:45 PM, error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 3/26/2011 8:36:44 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 3/26/2011 8:34:34 PM, error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error 2147749155 (0x80040D23). 3/26/2011 8:26:09 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811} 3/26/2011 8:26:00 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E} 3/26/2011 8:25:28 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD Beep Fips intelppm IPSec MpFilter MRxSmb NetBIOS NetBT OMCI RasAcd Rdbss Tcpip WS2IFSL 3/26/2011 8:25:28 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning. 3/26/2011 8:25:28 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/26/2011 8:25:28 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/26/2011 8:25:28 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning. 3/26/2011 8:25:28 PM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/26/2011 8:25:28 PM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/26/2011 8:25:00 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 3/26/2011 7:16:24 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Beep 3/26/2011 7:16:24 PM, error: Service Control Manager [7022] - The Fax service hung on starting. 3/26/2011 7:13:51 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the dldwCATSCustConnectService service to connect. 3/26/2011 7:13:51 PM, error: Service Control Manager [7000] - The dldwCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 3/26/2011 7:11:21 PM, error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 3 time(s). 3/26/2011 7:11:02 PM, error: Service Control Manager [7034] - The IMAPI CD-Burning COM Service service terminated unexpectedly. It has done this 3 time(s). 3/26/2011 7:01:32 PM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running. 3/26/2011 7:00:53 PM, error: Service Control Manager [7034] - The IMAPI CD-Burning COM Service service terminated unexpectedly. It has done this 2 time(s). 3/26/2011 7:00:24 PM, error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 3/26/2011 6:58:50 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 3/26/2011 6:58:41 PM, error: Service Control Manager [7034] - The Windows Search service terminated unexpectedly. It has done this 3 time(s). 3/26/2011 6:58:22 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:58:06 PM, error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. 3/26/2011 6:54:45 PM, error: Service Control Manager [7034] - The Ati HotKey Poller service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:54:31 PM, error: Service Control Manager [7034] - The dldw_device service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:53:58 PM, error: Service Control Manager [7034] - The IMAPI CD-Burning COM Service service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:53:37 PM, error: Service Control Manager [7031] - The Microsoft Antimalware Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 15000 milliseconds: Restart the service. 3/26/2011 6:53:24 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 3/26/2011 6:53:20 PM, error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. 3/26/2011 6:53:17 PM, error: Service Control Manager [7034] - The FlipShare Service service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:53:14 PM, error: Service Control Manager [7034] - The MSCamSvc service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:53:11 PM, error: Service Control Manager [7034] - The ASWLSVC service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:53:08 PM, error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service. 3/26/2011 6:46:45 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:44:58 PM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:33:24 PM, error: Service Control Manager [7034] - The Terminal Services service terminated unexpectedly. It has done this 1 time(s). 3/26/2011 6:33:24 PM, error: Service Control Manager [7031] - The DCOM Server Process Launcher service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Reboot the machine. . ==== End Of File ===========================