. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_11-03-05.01) . Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 3/6/2009 9:29:53 AM System Uptime: 3/17/2011 6:42:14 PM (4 hours ago) . Motherboard: Dell Inc. | | 0RY007 Processor: Intel(R) Core(TM)2 Duo CPU E4700 @ 2.60GHz | Socket 775 | 2600/200mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 466 GiB total, 312.784 GiB free. D: is CDROM () E: is FIXED (NTFS) - 149 GiB total, 102.635 GiB free. F: is Removable G: is Removable H: is Removable I: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP731: 11/16/2010 11:03:40 AM - Windows Update RP732: 11/17/2010 3:01:40 AM - Windows Update . ==== Installed Programs ====================== . . Acrobat.com Adobe AIR Adobe Flash Player 10 ActiveX Adobe Reader 9.4.2 Adobe Shockwave Player 11.5 Apple Application Support Apple Mobile Device Support Apple Software Update ArcSoft MediaImpression AT&T U-verse Setup Avira AntiVir Personal - Free Antivirus Bing Bar Bing Bar Platform Bing Maps 3D Bonjour CDDRV_Installer Citrix online plug-in (DV) Citrix online plug-in (HDX) Citrix online plug-in (Web) Citrix Presentation Server Client - Web Only Coupon Printer for Windows D3DX10 Driver Robot Driver Robot 1.1.0.14 EPSON Print CD EPSON Printer Software EPSON SPR300 Reference Guide erLT Graboid Video 2.01 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) HP My Display Intel(R) Graphics Media Accelerator Driver iPhone Configuration Utility iSEEK AnswerWorks English Runtime iTunes Junk Mail filter update KhalInstallWrapper Logitech SetPoint Microsoft .NET Framework 3.5 SP1 Microsoft .NET Framework 4 Client Profile Microsoft Application Error Reporting Microsoft Corporation Microsoft LifeCam Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Search Enhancement Pack Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Move Media Player MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Nancy Drew: Warnings at Waverly Academy OGA Notifier 2.0.0048.0 Picasa 3 Pivot Software PMB Primo QuickTime Roxio Creator Audio Roxio Creator Copy Roxio Creator Data Roxio Creator DE Roxio Creator Tools Roxio Drag-to-Disc Roxio Express Labeler Roxio MyDVD DE Roxio Update Manager Runtime SDK Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2289158) Security Update for 2007 Microsoft Office System (KB2344875) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473) Security Update for Microsoft Office Access 2007 (KB979440) Security Update for Microsoft Office Excel 2007 (KB2345035) Security Update for Microsoft Office Groove 2007 (KB2494047) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB982158) Security Update for Microsoft Office PowerPoint Viewer (KB2413381) Security Update for Microsoft Office Publisher 2007 (KB2284697) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Segoe UI Sonic Activation Module Spybot - Search & Destroy Spyware Doctor 7.0 The Weather Channel Desktop 6 TurboTax 2009 TurboTax 2009 WinPerFedFormset TurboTax 2009 WinPerReleaseEngine TurboTax 2009 WinPerTaxSupport TurboTax 2009 wksiper TurboTax 2009 wrapper Uniblue RegistryBooster Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Infopath 2007 Help (KB963662) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Outlook 2007 (KB2412171) Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update for Outlook 2007 Junk Email Filter (KB2508979) VLC media player 1.0.1 VSO Image Resizer 2.1.8.2 Walmart MP3 Music Downloads Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Mail Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live OneCare safety scanner Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live SOXE Windows Live SOXE Definitions Windows Live Sync Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources . ==== Event Viewer Messages From Past Week ======== . 3/17/2011 9:52:57 AM, Error: Microsoft-Windows-Kernel-General [5] - {Registry Hive Recovered} Registry hive (file): '\??\C:\Users\Patrick\AppData\Local\Microsoft\Windows\UsrClass.dat' was corrupted and it has been recovered. Some data might have been lost. 3/17/2011 6:43:48 PM, Error: Service Control Manager [7000] - The SeaPort service failed to start due to the following error: The system cannot find the file specified. 3/16/2011 9:11:33 PM, Error: EventLog [6008] - The previous system shutdown at 9:10:17 PM on 3/16/2011 was unexpected. 3/15/2011 7:42:17 AM, Error: EventLog [6008] - The previous system shutdown at 10:34:13 PM on 3/14/2011 was unexpected. 3/15/2011 5:28:25 PM, Error: Schannel [36874] - An SSL connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed. 3/14/2011 9:26:29 PM, Error: EventLog [6008] - The previous system shutdown at 11:43:52 AM on 3/14/2011 was unexpected. 3/14/2011 10:11:12 PM, Error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s). 3/14/2011 10:10:18 PM, Error: EventLog [6008] - The previous system shutdown at 10:08:24 PM on 3/14/2011 was unexpected. 3/14/2011 1:20:40 AM, Error: EventLog [6008] - The previous system shutdown at 5:36:05 PM on 3/13/2011 was unexpected. 3/13/2011 11:22:09 AM, Error: EventLog [6008] - The previous system shutdown at 11:20:39 AM on 3/13/2011 was unexpected. 3/13/2011 11:00:59 AM, Error: EventLog [6008] - The previous system shutdown at 10:58:58 AM on 3/13/2011 was unexpected. 3/11/2011 6:21:24 PM, Error: EventLog [6008] - The previous system shutdown at 6:19:59 PM on 3/11/2011 was unexpected. . ==== End Of File ===========================