Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 1:13:30 PM, on 10/13/2010 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\Program Files\Fingerprint Sensor\AtService.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe C:\WINDOWS\system32\agrsmsvc.exe C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe C:\WINDOWS\system32\wbem\wmiapsrv.exe C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe C:\Program Files\BigFix Enterprise\BES Client\BESClientUI.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\DYMO\DYMO Label Software\DLSService.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe C:\Program Files\WinZip\WZQKPICK.EXE C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Microsoft Office\Office12\WINWORD.EXE C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: WRCommonBHO - {D93EC24D-8741-4D41-B83D-A5793B998416} - (no file) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: Webroot Browser Helper Object - {e08861fe-8847-4b2a-8ec2-08edb20e4020} - (no file) O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll O3 - Toolbar: (no name) - {d84a64a0-f2b2-4975-b264-3a3bce8d57d6} - (no file) O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [SynTPEnh] "C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" O4 - HKLM\..\Run: [SoundMAXPnP] "C:\Program Files\Analog Devices\Core\smax4pnp.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe O4 - HKLM\..\Run: [NeroFilterCheck] "C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe" O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKLM\..\Run: [DLSService] "C:\Program Files\DYMO\DYMO Label Software\DLSService.exe" O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [Spark] "C:\Program Files\Spark\Spark.exe" O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe" O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe O4 - Global Startup: VPN Client.lnk = ? O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000 O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O14 - IERESET.INF: START_PAGE_URL=http://MyPage.staples.com O15 - Trusted Zone: http://*.14print.com O15 - Trusted Zone: http://Checkout.ai-estore.com O15 - Trusted Zone: http://b2b.americanid.com O15 - Trusted Zone: http://staples.buildastamp.com O15 - Trusted Zone: http://*.compucom.com O15 - Trusted Zone: http://staplesuniform.corpmerchandise.com O15 - Trusted Zone: http://gfx.dvlabs.com O15 - Trusted Zone: http://staplestrades.greensight.com O15 - Trusted Zone: http://www114.livemeeting.com O15 - Trusted Zone: http://www119.livemeeting.com O15 - Trusted Zone: http://*.see-proof.com O15 - Trusted Zone: http://staples.shoplocal.com O15 - Trusted Zone: http://*.spsreports.com O15 - Trusted Zone: http://stores.staples-locator.com O15 - Trusted Zone: http://*.staples.com O15 - Trusted Zone: http://*.staplesams.com O15 - Trusted Zone: http://*.stapleseasyboutique.com O15 - Trusted Zone: http://*.stapleslink.com O15 - Trusted Zone: http://*.staplesprint.com O15 - Trusted Zone: http://*.webcollage.net O16 - DPF: iLO 2 Remote Console Applet - https://incdcprmupsql5rib/dvc.cab O16 - DPF: {43E4476A-6C11-4274-AFA4-DF665B26EAE0} (Session Viewer) - https://10.9.24.131/plugins/vkvm/ActiveXVideoViewer.cab O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.7.cab O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab O16 - DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} (Java Runtime Environment 1.6.0) - http://nedavapp5:9090/clientpkg/jre-6u14-windows-i586.exe O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = staplesams.com O17 - HKLM\Software\..\Telephony: DomainName = staplesams.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = staplesams.com O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.162.71,93.188.161.4 O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = staplesams.com O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = staplesams.com O23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\WINDOWS\system32\agrsmsvc.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: AuthenTec Fingerprint Service (ATService) - AuthenTec, Inc. - C:\Program Files\Fingerprint Sensor\AtService.exe O23 - Service: Symantec pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe O23 - Service: BES Client (BESClient) - BigFix Inc. - C:\Program Files\BigFix Enterprise\BES Client\BESClient.exe O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe O23 - Service: enstart - Unknown owner - C:\WINDOWS\system32\enstart.exe O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe -- End of file - 11128 bytes