UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-09-29.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume1 Install Date: 1/28/2008 8:42:31 PM System Uptime: 9/28/2009 9:16:05 AM (145 hours ago) Motherboard: Gigabyte Technology Co., Ltd. | | nForce Processor: AMD Athlon(tm) 64 Processor 3000+ | Socket 754 | 2010/200mhz ==== Disk Partitions ========================= A: is Removable B: is Removable C: is FIXED (NTFS) - 466 GiB total, 362.96 GiB free. D: is CDROM () E: is CDROM () F: is FIXED (NTFS) - 149 GiB total, 18.783 GiB free. ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP31: 7/7/2009 1:00:03 PM - Software Distribution Service 3.0 RP32: 7/7/2009 1:01:43 PM - Windows Defender Checkpoint RP33: 7/7/2009 5:14:00 PM - Windows Defender Checkpoint RP34: 7/7/2009 5:46:46 PM - Windows Defender Checkpoint RP35: 7/8/2009 1:48:38 AM - Windows Defender Checkpoint RP36: 7/8/2009 8:07:41 PM - Removed Adobe Flash Player 10 Plugin. RP37: 7/8/2009 8:23:08 PM - Installed Windows Internet Explorer 8. RP38: 7/9/2009 1:55:11 AM - Windows Defender Checkpoint RP39: 7/9/2009 6:13:04 AM - Removed Windows Defender RP40: 7/10/2009 6:20:27 AM - System Checkpoint RP41: 7/11/2009 6:51:29 AM - System Checkpoint RP42: 7/11/2009 12:57:39 PM - Installed %1 %2. RP43: 7/11/2009 12:57:45 PM - Printer Driver Microsoft XPS Document Writer Installed RP44: 7/12/2009 2:16:54 PM - System Checkpoint RP45: 7/13/2009 2:31:00 PM - System Checkpoint RP46: 7/14/2009 2:52:30 PM - System Checkpoint RP47: 7/15/2009 2:54:57 PM - System Checkpoint RP48: 7/16/2009 4:16:54 PM - System Checkpoint RP49: 7/17/2009 5:00:21 PM - System Checkpoint RP50: 7/18/2009 9:51:11 PM - System Checkpoint RP51: 7/19/2009 12:43:35 PM - Installed iTunes RP52: 7/19/2009 1:28:03 PM - Removed iTunes RP53: 7/19/2009 1:40:18 PM - Installed iTunes RP54: 7/20/2009 2:03:23 PM - System Checkpoint RP55: 7/21/2009 5:08:37 PM - System Checkpoint RP56: 7/22/2009 5:51:20 PM - Installed Trend Micro Internet Security RP57: 7/23/2009 5:18:44 PM - Removed Trend Micro Internet Security RP58: 7/24/2009 6:02:36 PM - System Checkpoint RP59: 7/25/2009 6:31:50 PM - System Checkpoint RP60: 7/26/2009 7:37:17 PM - System Checkpoint RP61: 7/27/2009 7:55:52 PM - System Checkpoint RP62: 7/28/2009 10:45:32 PM - System Checkpoint RP63: 7/29/2009 10:55:50 PM - System Checkpoint RP64: 7/30/2009 10:57:17 PM - System Checkpoint RP65: 7/31/2009 11:57:14 PM - System Checkpoint RP66: 8/2/2009 12:57:16 AM - System Checkpoint RP67: 8/3/2009 1:57:14 AM - System Checkpoint RP68: 8/4/2009 2:57:14 AM - System Checkpoint RP69: 8/4/2009 8:43:53 PM - Installed Java(TM) 6 Update 15 RP70: 8/5/2009 9:41:04 PM - System Checkpoint RP71: 8/6/2009 10:18:10 PM - System Checkpoint RP72: 8/7/2009 10:58:42 PM - System Checkpoint RP73: 8/8/2009 11:58:43 PM - System Checkpoint RP74: 8/10/2009 12:58:45 AM - System Checkpoint RP75: 8/11/2009 1:58:42 AM - System Checkpoint RP76: 8/12/2009 2:58:44 AM - System Checkpoint RP77: 8/13/2009 3:58:46 AM - System Checkpoint RP78: 8/14/2009 4:58:47 AM - System Checkpoint RP79: 8/15/2009 5:58:48 AM - System Checkpoint RP80: 8/16/2009 6:58:44 AM - System Checkpoint RP81: 8/17/2009 7:16:52 AM - System Checkpoint RP82: 8/18/2009 8:25:13 AM - System Checkpoint RP83: 8/19/2009 9:42:15 AM - System Checkpoint RP84: 8/20/2009 9:59:49 AM - System Checkpoint RP85: 8/21/2009 10:02:03 AM - System Checkpoint RP86: 8/22/2009 11:48:33 AM - System Checkpoint RP87: 8/23/2009 12:32:52 PM - System Checkpoint RP88: 8/24/2009 12:44:48 PM - System Checkpoint RP89: 8/25/2009 12:57:35 PM - System Checkpoint RP90: 8/26/2009 3:22:38 PM - System Checkpoint RP91: 8/27/2009 10:16:41 PM - System Checkpoint RP92: 8/28/2009 11:13:21 PM - System Checkpoint RP93: 8/29/2009 11:59:37 PM - System Checkpoint RP94: 8/31/2009 12:59:34 AM - System Checkpoint RP95: 9/1/2009 1:59:34 AM - System Checkpoint RP96: 9/2/2009 2:59:35 AM - System Checkpoint RP97: 9/3/2009 3:59:39 AM - System Checkpoint RP98: 9/4/2009 4:59:39 AM - System Checkpoint RP99: 9/5/2009 5:59:39 AM - System Checkpoint RP100: 9/5/2009 10:23:24 PM - Removed Apple Mobile Device Support RP101: 9/5/2009 10:24:28 PM - Removed Apple Software Update RP102: 9/5/2009 10:25:30 PM - Removed iTunes RP103: 9/6/2009 11:10:29 PM - System Checkpoint RP104: 9/7/2009 11:22:55 PM - System Checkpoint RP105: 9/9/2009 12:22:58 AM - System Checkpoint RP106: 9/10/2009 1:22:54 AM - System Checkpoint RP107: 9/11/2009 2:22:54 AM - System Checkpoint RP108: 9/12/2009 3:24:21 AM - System Checkpoint RP109: 9/13/2009 4:24:25 AM - System Checkpoint RP110: 9/14/2009 5:06:18 AM - System Checkpoint RP111: 9/15/2009 5:17:45 AM - System Checkpoint RP112: 9/16/2009 6:19:39 AM - System Checkpoint RP113: 9/17/2009 6:24:15 AM - System Checkpoint RP114: 9/18/2009 8:08:56 AM - System Checkpoint RP115: 9/19/2009 8:17:45 AM - System Checkpoint RP116: 9/20/2009 8:19:10 AM - System Checkpoint RP117: 9/21/2009 8:20:11 AM - System Checkpoint RP118: 9/22/2009 10:04:34 AM - System Checkpoint RP119: 9/23/2009 10:41:32 AM - System Checkpoint RP120: 9/24/2009 12:17:21 PM - System Checkpoint RP121: 9/25/2009 1:02:55 PM - System Checkpoint RP122: 9/26/2009 1:20:31 PM - System Checkpoint RP123: 9/27/2009 2:56:31 PM - System Checkpoint RP124: 9/28/2009 9:43:05 AM - Installed Windows Resource Kit Tools - SubInAcl.exe RP125: 9/28/2009 6:37:44 PM - Removed Bonjour RP126: 9/28/2009 6:38:42 PM - Removed NWZ-S540 WALKMAN Guide. RP127: 9/28/2009 6:39:26 PM - Removed Photo Story 3 for Windows RP128: 9/29/2009 7:20:53 PM - System Checkpoint RP129: 9/30/2009 8:19:02 PM - System Checkpoint RP130: 10/1/2009 10:07:11 PM - System Checkpoint RP131: 10/2/2009 10:28:42 PM - System Checkpoint RP132: 10/3/2009 11:20:25 PM - System Checkpoint ==== Installed Programs ====================== Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 8.1.2 Adobe Shockwave Player 11.5 AiO_Scan_CDA AiOSoftwareNPI AMD Processor Driver AOL Uninstaller (Choose which Products to Remove) ArcSoft Print Creations ArcSoft Print Creations - Album Page ArcSoft Print Creations - Funhouse ArcSoft Print Creations - Greeting Card ArcSoft Print Creations - Photo Book ArcSoft Print Creations - Photo Calendar ArcSoft Print Creations - Scrapbook ArcSoft Print Creations - Slimline Card ATI - Software Uninstall Utility ATI Catalyst Control Center ATI Display Driver ATI HYDRAVISION ATI Parental Control & Encoder ATI Problem Report Wizard AudibleManager AutoUpdate Avira AntiVir Personal - Free Antivirus AVIVO Codecs AVS DVD Player version 2.4 BitTorrent BufferChm C4100 c4100_Help CardRd81 CCScore Content Transfer CP_CalendarTemplates1 cp_OnlineProjectsConfig CP_Package_Basic1 CP_Panorama1Config cp_PosterPrintConfig CR2 Creative MediaSource Creative MediaSource 5 Creative Removable Disk Manager Creative System Information Creative ZEN V Series (R2) Critical Update for Windows Media Player 11 (KB959772) CueTour CustomerResearchQFolder Destinations DeviceManagementQFolder Digital Photo Navigator 1.5 DivX Codec DivX Converter DivX Player DivX Web Player DNA DocProc DocProcQFolder DocumentViewer DocumentViewerQFolder Download Updater (AOL LLC) ESSBrwr ESSCDBK ESScore ESSgui ESSini ESSPCD ESSPDock ESSTOOLS essvatgt eSupportQFolder Fax_CDA Firebird SQL Server - MAGIX Edition FullDPAppQFolder HijackThis 2.0.2 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB932716-v2) Hotfix for Windows XP (KB945060-v3) Hotfix for Windows XP (KB952287) HP Customer Participation Program 7.0 HP Document Viewer 7.0 HP Imaging Device Functions 7.0 HP Photosmart Premier Software 6.5 HP Photosmart, Officejet and Deskjet 7.0.A HP Solution Center 7.0 HPPhotoSmartExpress HPProductAssistant InstantShareDevices InstantShareDevicesMFC Java(TM) 6 Update 15 Java(TM) 6 Update 3 Java(TM) 6 Update 7 kgcbaby kgchday kgchlwn kgcinvt kgckids kgcmove kgcvday KODAK EASYSHARE Gallery Upload ActiveX Control Kodak EasyShare software Linksys EasyLink Advisor MAGIX Goya burnR 1.3.1.3 (US) MAGIX Movie Edit Pro 14 7.5.2.11 (US) MAGIX PC Visit MAGIX Photo Manager 2007 4.1.1.77 (US) Malwarebytes' Anti-Malware MarketResearch Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft .NET Framework 3.0 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft DirectX Transform optional components Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office Basic Edition 2003 Microsoft Office PowerPoint Viewer 2003 Microsoft Office Sounds Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft VC9 runtime libraries Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Move Networks Media Player for Internet Explorer MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 6.0 Parser (KB925673) Music Transfer Nero 7 Essentials neroxml netbrdg NewCopy_CDA NVIDIA Drivers NvMixer OCR Software by I.R.I.S 7.0 OfotoXMI PanoStandAlone PhotoGallery PowerCinema NE for Everio PowerDirector Express PowerProducer Primo ProductContextNPI Pure Networks Platform QuickTime RandMap Readme Scan ScannerCopy Seagate Manager Installer Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB936782) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) SFR SHASTA skin0001 SkinsHP1 SKINXSDK SlideShow SolutionCenter Sonic_PrimoSDK Sony Picture Utility Sound Blaster Live! 24-bit Spelling Dictionaries Support For Adobe Reader 8 staticcr Status Toolbox Torrents-Search-Engine Toolbar TrayApp Unload Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Viewpoint Media Player VPRINTOL WebEx Support Manager for Internet Explorer WebFldrs XP WebReg Webshots Desktop Windows Communication Foundation Windows Genuine Advantage Validation Tool (KB892130) Windows Imaging Component Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 10 Hotfix - KB895316 Windows Media Player 11 Windows Presentation Foundation Windows Resource Kit Tools - SubInAcl.exe Windows Workflow Foundation Windows XP Creativity Fun Packs - Windows Movie Maker 2 Windows XP Service Pack 3 WinZip WIRELESS XML Paper Specification Shared Components Pack 1.0 ZENcast Organizer ==== Event Viewer Messages From Past Week ======== 9/28/2009 9:34:22 AM, error: Service Control Manager [7028] - The BITS Registry key denied access to SYSTEM account programs so the Service Control Manager took ownership of the Registry key. 9/28/2009 9:34:15 AM, error: Service Control Manager [7000] - The Background Intelligent Transfer Service service failed to start due to the following error: The system cannot find the file specified. 9/28/2009 9:30:17 AM, error: RemoteAccess [20106] - Unable to add the interface {8A89F929-51E4-4E4D-9788-81A6A833E66C} with the Router Manager for the IP protocol. The following error occurred: Cannot complete this function. 9/28/2009 9:25:25 AM, error: Service Control Manager [7028] - The wuauserv Registry key denied access to SYSTEM account programs so the Service Control Manager took ownership of the Registry key. 9/28/2009 9:17:32 AM, error: ati2mtag [45062] - CRT invalid display type 9/28/2009 7:23:57 AM, error: DCOM [10005] - DCOM got error "%2" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} 9/28/2009 6:39:09 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found. 9/28/2009 6:36:59 PM, error: Service Control Manager [7000] - The Automatic Updates service failed to start due to the following error: The system cannot find the file specified. 9/28/2009 6:36:59 PM, error: DCOM [10005] - DCOM got error "%2" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 9/27/2009 7:39:41 PM, error: Dhcp [1002] - The IP address lease 192.168.1.100 for the Network Card with network address 000FEA623D9F has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 9/27/2009 10:46:27 AM, error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. ==== End Of File ===========================