UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-07-30.01) Microsoft Windows XP Professional Boot Device: \Device\HarddiskVolume1 Install Date: 16/08/2008 21:47:01 System Uptime: 22/09/2009 14:04:44 (3 hours ago) Motherboard: Dell Inc. | | 0RJ272 Processor: Intel(R) Celeron(R) M processor 1.60GHz | Microprocessor | 1596/133mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 56 GiB total, 4.448 GiB free. D: is CDROM () ==== Disabled Device Manager Items ============= Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318} Description: Video Controller Device ID: PCI\VEN_8086&DEV_2792&SUBSYS_01C91028&REV_03\3&61AAA01&0&11 Manufacturer: Name: Video Controller PNP Device ID: PCI\VEN_8086&DEV_2792&SUBSYS_01C91028&REV_03\3&61AAA01&0&11 Service: Class GUID: Description: Modem Device on High Definition Audio Bus Device ID: HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_14F100C3&REV_0900\4&1D1AAA2D&0&0102 Manufacturer: Name: Modem Device on High Definition Audio Bus PNP Device ID: HDAUDIO\FUNC_02&VEN_14F1&DEV_2BFA&SUBSYS_14F100C3&REV_0900\4&1D1AAA2D&0&0102 Service: Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318} Description: Ethernet Controller Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01C91028&REV_02\4&2FA23535&0&00F0 Manufacturer: Name: Ethernet Controller PNP Device ID: PCI\VEN_14E4&DEV_170C&SUBSYS_01C91028&REV_02\4&2FA23535&0&00F0 Service: ==== System Restore Points =================== RP141: 24/06/2009 15:35:16 - System Checkpoint RP142: 25/06/2009 17:02:04 - System Checkpoint RP143: 26/06/2009 19:05:11 - System Checkpoint RP144: 11/07/2009 15:39:04 - System Checkpoint RP145: 18/07/2009 16:08:51 - Software Distribution Service 3.0 RP146: 21/07/2009 02:32:28 - System Checkpoint RP147: 23/07/2009 18:49:00 - System Checkpoint RP148: 24/07/2009 15:13:54 - Installed 3Connect RP149: 24/07/2009 17:33:54 - Software Distribution Service 3.0 RP150: 26/07/2009 20:08:01 - System Checkpoint RP151: 27/07/2009 23:10:21 - System Checkpoint RP152: 29/07/2009 00:26:25 - System Checkpoint RP153: 29/07/2009 03:00:21 - Software Distribution Service 3.0 RP154: 30/07/2009 15:43:57 - System Checkpoint RP155: 02/08/2009 20:09:23 - Software Distribution Service 3.0 RP156: 03/08/2009 23:04:53 - System Checkpoint RP157: 11/08/2009 18:44:33 - Software Distribution Service 3.0 RP158: 12/08/2009 18:46:03 - Printer Driver Microsoft XPS Document Writer Installed RP159: 13/08/2009 17:36:32 - Software Distribution Service 3.0 RP160: 14/08/2009 18:07:31 - System Checkpoint RP161: 15/08/2009 03:02:43 - Software Distribution Service 3.0 RP162: 15/08/2009 09:00:42 - Avg8 Update RP163: 15/08/2009 09:02:37 - Avg8 Update RP164: 16/08/2009 09:25:36 - System Checkpoint RP165: 20/08/2009 21:28:47 - System Checkpoint RP166: 22/08/2009 03:31:21 - System Checkpoint RP167: 22/08/2009 12:06:58 - Avg8 Update RP168: 22/08/2009 12:09:22 - Avg8 Update RP169: 24/08/2009 18:10:22 - System Checkpoint RP170: 26/08/2009 21:54:56 - Software Distribution Service 3.0 RP171: 27/08/2009 22:48:35 - System Checkpoint RP172: 29/08/2009 02:46:29 - System Checkpoint RP173: 01/09/2009 05:13:55 - System Checkpoint RP174: 01/09/2009 13:44:29 - Software Distribution Service 3.0 RP175: 02/09/2009 19:09:33 - System Checkpoint RP176: 05/09/2009 17:58:14 - System Checkpoint RP177: 07/09/2009 03:13:49 - System Checkpoint RP178: 08/09/2009 21:04:11 - System Checkpoint RP179: 08/09/2009 23:17:18 - Software Distribution Service 3.0 RP180: 14/09/2009 18:51:03 - System Checkpoint RP181: 15/09/2009 01:31:27 - Installed SUPERAntiSpyware Free Edition RP182: 16/09/2009 02:02:12 - System Checkpoint RP183: 17/09/2009 16:05:08 - System Checkpoint RP184: 18/09/2009 20:05:28 - System Checkpoint RP185: 20/09/2009 20:41:37 - System Checkpoint RP186: 21/09/2009 23:54:21 - System Checkpoint ==== Installed Programs ====================== 3Connect Acrobat.com Ad-Aware Adobe AIR Adobe Bridge 1.0 Adobe Common File Installer Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Help Center 1.0 Adobe Photoshop CS2 Adobe Reader 9 Adobe Stock Photos 1.0 All In One Apple Mobile Device Support Apple Software Update AVG Free 8.5 BlackBerry Desktop Software 4.2.2 Bonjour Critical Update for Windows Media Player 11 (KB959772) Dell Wireless WLAN Card EPSON Stylus SX400 Series Printer Uninstall High Definition Audio Driver Package - KB835221 Hijackthis 1.99.1 HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Huawei Modems Intel(R) Graphics Media Accelerator Driver for Mobile iTunes Jasc Animation Shop 3 Java(TM) 6 Update 11 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 Malwarebytes' Anti-Malware Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Office Professional Edition 2003 Microsoft Silverlight Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Mozilla Firefox (3.0.14) Mozilla Thunderbird (2.0.0.16) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 6.0 Parser (KB925673) OpenOffice.org 3.0 QuickTime Roxio Media Manager Security Update for CAPICOM (KB931906) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB968816) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923789) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB956844) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB963027) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969897) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB971961) Security Update for Windows XP (KB972260) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) SigmaTel Audio Skype™ 3.8 SUPERAntiSpyware Free Edition Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB973815) Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 VLC media player 0.9.2 Vodafone Mobile Connect Lite WebFldrs XP Winamp Winamp Remote Winamp Toolbar for Firefox Winamp Toolbar for Internet Explorer Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Live installer Windows Live Mail Windows Live Messenger Windows Live Sign-in Assistant Windows Media Format 11 runtime Windows Media Player 11 Windows Media Player Firefox Plugin Windows XP Service Pack 3 WinRAR archiver XML Paper Specification Shared Components Pack 1.0 ==== Event Viewer Messages From Past Week ======== 21/09/2009 08:07:42, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AvgLdx86 AvgMfx86 AvgTdiX Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SASDIFSV SASKUTIL Tcpip 21/09/2009 08:07:42, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning. 21/09/2009 08:07:42, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning. 21/09/2009 08:07:42, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 21/09/2009 08:07:42, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning. 21/09/2009 08:07:42, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 21/09/2009 08:07:42, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 21/09/2009 08:07:36, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E} 21/09/2009 08:07:29, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 21/09/2009 07:15:11, error: Dhcp [1002] - The IP address lease 192.168.1.2 for the Network Card with network address 0014A59270E5 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message). ==== End Of File ===========================