UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-07-30.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 3/10/2005 12:34:06 PM System Uptime: 9/11/2009 10:28:04 AM (152 hours ago) Motherboard: Dell Inc. | | 0U7077 Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz | Microprocessor | 2992/800mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 71 GiB total, 36.583 GiB free. D: is CDROM () E: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP1527: 6/20/2009 3:16:19 PM - System Checkpoint RP1528: 6/21/2009 3:40:16 PM - System Checkpoint RP1529: 6/22/2009 5:16:21 PM - System Checkpoint RP1530: 6/23/2009 6:17:23 PM - System Checkpoint RP1531: 6/24/2009 7:17:23 PM - System Checkpoint RP1532: 6/25/2009 8:16:20 PM - System Checkpoint RP1533: 6/26/2009 8:28:19 PM - System Checkpoint RP1534: 6/27/2009 10:04:19 PM - System Checkpoint RP1535: 6/28/2009 10:40:20 PM - System Checkpoint RP1536: 6/29/2009 10:52:18 PM - System Checkpoint RP1537: 6/30/2009 11:52:19 PM - System Checkpoint RP1538: 7/2/2009 12:16:16 AM - System Checkpoint RP1539: 7/3/2009 12:28:17 AM - System Checkpoint RP1540: 7/4/2009 1:04:20 AM - System Checkpoint RP1541: 7/5/2009 1:40:19 AM - System Checkpoint RP1542: 7/6/2009 2:16:19 AM - System Checkpoint RP1543: 7/7/2009 3:04:31 AM - System Checkpoint RP1544: 7/8/2009 3:16:32 AM - System Checkpoint RP1545: 7/9/2009 3:40:30 AM - System Checkpoint RP1546: 7/10/2009 4:16:29 AM - System Checkpoint RP1547: 7/12/2009 9:46:43 PM - System Checkpoint RP1548: 7/13/2009 10:23:36 PM - System Checkpoint RP1549: 7/14/2009 11:23:36 PM - System Checkpoint RP1550: 7/15/2009 11:59:36 PM - System Checkpoint RP1551: 7/17/2009 1:36:37 AM - System Checkpoint RP1552: 7/17/2009 9:15:19 PM - Installed MozyHome Remote Backup RP1553: 7/18/2009 9:47:36 PM - System Checkpoint RP1554: 7/19/2009 9:27:01 AM - Software Distribution Service 3.0 RP1555: 7/20/2009 9:35:36 AM - System Checkpoint RP1556: 7/21/2009 9:47:36 AM - System Checkpoint RP1557: 7/22/2009 10:23:36 AM - System Checkpoint RP1558: 7/23/2009 11:23:36 AM - System Checkpoint RP1559: 7/24/2009 12:05:50 PM - System Checkpoint RP1560: 7/25/2009 12:17:49 PM - System Checkpoint RP1561: 7/26/2009 2:42:53 PM - System Checkpoint RP1562: 7/27/2009 3:29:53 PM - System Checkpoint RP1563: 7/28/2009 3:41:54 PM - System Checkpoint RP1564: 7/29/2009 3:53:51 PM - System Checkpoint RP1565: 7/30/2009 4:41:54 PM - System Checkpoint RP1566: 7/31/2009 5:34:38 PM - System Checkpoint RP1567: 8/1/2009 7:59:19 AM - Software Distribution Service 3.0 RP1568: 8/2/2009 8:17:58 AM - System Checkpoint RP1569: 8/3/2009 9:29:55 AM - System Checkpoint RP1570: 8/4/2009 10:05:55 AM - System Checkpoint RP1571: 8/5/2009 11:41:55 AM - System Checkpoint RP1572: 8/6/2009 11:53:56 AM - System Checkpoint RP1573: 8/6/2009 5:16:07 PM - Software Distribution Service 3.0 RP1574: 8/6/2009 7:45:13 PM - Printer Driver Microsoft XPS Document Writer Installed RP1575: 8/7/2009 8:08:17 PM - System Checkpoint RP1576: 8/8/2009 11:04:44 AM - Installed Windows Internet Explorer 8. RP1577: 8/8/2009 11:05:33 AM - Software Distribution Service 3.0 RP1578: 8/9/2009 11:43:11 AM - System Checkpoint RP1579: 8/10/2009 12:31:12 PM - System Checkpoint RP1580: 8/11/2009 1:52:31 PM - System Checkpoint RP1581: 8/11/2009 7:08:50 PM - Removed Google Gears RP1582: 8/11/2009 7:10:02 PM - Removed McAfee VirusScan Enterprise RP1583: 8/11/2009 7:12:55 PM - Removed Microsoft SQL Server Native Client RP1584: 8/11/2009 7:17:32 PM - Removed Microsoft SQL Server Setup Support Files (English) RP1585: 8/11/2009 7:18:08 PM - Removed Microsoft SQL Server VSS Writer RP1586: 8/11/2009 7:19:11 PM - Removed Photo Click RP1587: 8/11/2009 7:19:35 PM - Removed Photo Story 3 for Windows RP1588: 8/12/2009 9:26:59 PM - System Checkpoint RP1589: 8/14/2009 12:34:36 AM - System Checkpoint RP1590: 8/15/2009 1:08:51 AM - System Checkpoint RP1591: 8/16/2009 1:32:47 AM - System Checkpoint RP1592: 8/17/2009 2:32:46 AM - System Checkpoint RP1593: 8/18/2009 3:32:46 AM - System Checkpoint RP1594: 8/19/2009 3:44:47 AM - System Checkpoint RP1595: 8/20/2009 4:44:46 AM - System Checkpoint RP1596: 8/21/2009 4:56:46 AM - System Checkpoint RP1597: 8/22/2009 6:20:46 AM - System Checkpoint RP1598: 8/23/2009 6:32:47 AM - System Checkpoint RP1599: 8/24/2009 8:08:47 AM - System Checkpoint RP1600: 8/25/2009 9:20:46 AM - System Checkpoint RP1601: 8/26/2009 9:32:46 AM - System Checkpoint RP1602: 8/27/2009 9:37:02 PM - Software Distribution Service 3.0 RP1603: 8/29/2009 12:34:54 PM - System Checkpoint RP1604: 8/30/2009 2:02:35 PM - System Checkpoint RP1605: 8/31/2009 2:14:35 PM - System Checkpoint RP1606: 9/1/2009 2:50:35 PM - System Checkpoint RP1607: 9/2/2009 3:14:36 PM - System Checkpoint RP1608: 9/2/2009 8:03:53 PM - Installed Java(TM) 6 Update 16 RP1609: 9/2/2009 8:16:55 PM - Software Distribution Service 3.0 RP1610: 9/3/2009 6:37:26 PM - Software Distribution Service 3.0 RP1611: 9/4/2009 6:40:30 PM - System Checkpoint RP1612: 9/5/2009 6:52:30 PM - System Checkpoint RP1613: 9/6/2009 7:04:28 PM - System Checkpoint RP1614: 9/7/2009 7:28:30 PM - System Checkpoint RP1615: 9/9/2009 6:39:22 PM - System Checkpoint RP1616: 9/9/2009 7:41:23 PM - Installed STOPzilla. Available with Windows Installer version 1.2 and later. RP1617: 9/10/2009 7:21:35 PM - Installed AVG Free 8.5 RP1618: 9/11/2009 8:46:39 AM - Avg8 Update RP1619: 9/11/2009 9:07:11 AM - ADVANCED REGISTRY OPTIMIZER - FIRST RUN RP1620: 9/11/2009 9:11:58 AM - Advanced Registry Optimizer Fri, Sep 11, 09 09:11 RP1621: 9/11/2009 9:27:20 AM - Removed AVG Free 8.5 RP1622: 9/11/2009 9:33:59 AM - Installed AVG Free 8.5 RP1623: 9/11/2009 9:48:38 AM - Removed Bonjour RP1624: 9/11/2009 9:49:28 AM - Removed Dell Picture Studio v3.0 RP1625: 9/11/2009 9:52:30 AM - Removed McAfee Agent. RP1626: 9/11/2009 9:53:48 AM - Removed Microsoft Visual C++ 2005 Redistributable RP1627: 9/11/2009 9:55:24 AM - Removed Nero - Burning Rom RP1628: 9/12/2009 11:08:20 AM - System Checkpoint RP1629: 9/16/2009 9:09:47 PM - System Checkpoint ==== Installed Programs ====================== Adobe Flash Player 10 ActiveX Adobe Photoshop 6.0 Adobe Reader 7.1.0 Adobe Shockwave Player Adobe SVG Viewer Apple Application Support Apple Mobile Device Support Apple Software Update ATI Control Panel ATI Display Driver Banctec Service Agreement Bonjour Broadcom Advanced Control Suite 2 Compatibility Pack for the 2007 Office system Critical Update for Windows Media Player 11 (KB959772) CutePDF Writer 2.7 Dell Driver Reset Tool Dell System Restore EPSON Printer Software HighMAT Extension to Microsoft Windows XP CD Writing Wizard HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) Hotfix for Windows XP (KB970653-v3) Intel Application Accelerator Intel(R) 537EP V9x DF PCI Modem Internet Explorer Default Page iPhone Configuration Utility iTunes J2SE Runtime Environment 5.0 Update 10 J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 2 J2SE Runtime Environment 5.0 Update 6 Java 2 Runtime Environment, SE v1.4.2_03 Java(TM) 6 Update 16 Java(TM) 6 Update 2 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Macromedia Flash Player Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office XP Small Business Microsoft PowerPoint Viewer 97 Microsoft SQL Server 2005 Express Edition (SQLEXPRESS) Microsoft User-Mode Driver Framework Feature Pack 1.0 Modem Event Monitor Modem Helper Modem On Hold Mozilla Firefox (3.5.3) MozyHome Remote Backup MSXML 4.0 SP2 (KB925672) MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 and SOAP Toolkit 3.0 MSXML 6.0 Parser (KB933579) Napster Napster Burn Engine Pos Free Red Eye Wiz PowerDVD 5.3 Primo QuickTime RealPlayer Basic Red Eye Remover 1.9 Runtime Safari SBC Yahoo! Applications Security Update for CAPICOM (KB931906) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player (KB973540) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950759) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953838) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956390) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956744) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958215) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960714) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB960859) Security Update for Windows XP (KB961371) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB963027) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969897) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) Security Update for Windows XP (KB971557) Security Update for Windows XP (KB971633) Security Update for Windows XP (KB971657) Security Update for Windows XP (KB972260) Security Update for Windows XP (KB973346) Security Update for Windows XP (KB973354) Security Update for Windows XP (KB973507) Security Update for Windows XP (KB973869) Sonic DLA Sonic MyDVD Sonic RecordNow! Sonic Update Manager Sony Picture Utility Sony USB Driver Spy Sweeper Core STOPzilla tunebite version 1.2.0.4 Update for Microsoft .NET Framework 3.5 SP1 (KB963707) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Update for Windows XP (KB968389) Update for Windows XP (KB973815) VGA USB Camera Viewpoint Media Player WebFldrs XP Webroot AntiVirus with AntiSpyware Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Media Format 11 runtime Windows Media Player 10 Windows Media Player 11 Windows Presentation Foundation Windows XP Service Pack 3 WinZip Wireless-G USB Adapter XML Paper Specification Shared Components Pack 1.0 ==== Event Viewer Messages From Past Week ======== 9/11/2009 9:49:12 AM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found. 9/11/2009 9:40:27 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o Filter hpn i2omp ini910u IntelIde mraid35x perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde 9/11/2009 9:39:57 AM, error: Service Control Manager [7000] - The webserver service failed to start due to the following error: The system cannot find the file specified. 9/11/2009 9:35:50 AM, error: ssidrv [26] - Failed to set monitor event rule. 9/10/2009 6:52:33 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: abp480n5 adpu160m agp440 agpCPQ Aha154x aic78u2 aic78xx AliIde alim1541 amdagp amsint asc asc3350p asc3550 cbidf cd20xrnt CmdIde Cpqarray dac2w2k dac960nt dpti2o hpn i2omp ini910u IntelIde mraid35x perc2 perc2hib ql1080 Ql10wnt ql12160 ql1240 ql1280 sisagp Sparrow symc810 symc8xx sym_hi sym_u3 TosIde ultra viaagp ViaIde 9/10/2009 5:11:38 PM, error: Cdrom [11] - The driver detected a controller error on \Device\CdRom1. ==== End Of File ===========================