UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-06-26.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume1 Install Date: 12/26/2007 7:19:27 PM System Uptime: 7/5/2009 10:30:10 PM (14 hours ago) Motherboard: ELITEGROUP | | 945GCT-M3 Processor: Intel Celeron processor | Socket 775 | 1599/200mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 70 GiB total, 25.945 GiB free. D: is FIXED (NTFS) - 4 GiB total, 1.417 GiB free. E: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP463: 6/4/2009 10:38:45 AM - System Checkpoint RP464: 6/4/2009 10:38:45 AM - System Checkpoint RP465: 6/4/2009 10:38:45 AM - System Checkpoint RP466: 6/4/2009 10:38:46 AM - System Checkpoint RP467: 6/4/2009 10:38:46 AM - System Checkpoint RP468: 6/4/2009 10:38:46 AM - Avg8 Update RP469: 6/4/2009 10:38:46 AM - Software Distribution Service 3.0 RP470: 6/4/2009 10:38:46 AM - Avg8 Update RP471: 6/4/2009 10:38:46 AM - System Checkpoint RP472: 6/4/2009 10:38:46 AM - System Checkpoint RP473: 6/4/2009 10:38:46 AM - Installed Jasc Paint Shop Pro 9 RP474: 6/4/2009 10:38:46 AM - System Checkpoint RP475: 6/4/2009 10:38:47 AM - System Checkpoint RP476: 6/4/2009 10:38:47 AM - Avg8 Update RP477: 6/4/2009 10:38:47 AM - Software Distribution Service 3.0 RP478: 6/4/2009 10:38:47 AM - System Checkpoint RP479: 6/4/2009 10:38:47 AM - System Checkpoint RP480: 6/4/2009 10:38:47 AM - System Checkpoint RP481: 6/4/2009 10:38:47 AM - Installed Nero 9 Trial 2.0.0.1 RP482: 6/4/2009 10:38:47 AM - Installed DirectX RP483: 6/4/2009 10:38:48 AM - Removed Nero 9 Trial 2.0.0.1 RP484: 6/4/2009 10:38:48 AM - Installed Advertising Center RP485: 6/4/2009 10:38:48 AM - Installed NeroBurningROM RP486: 6/4/2009 10:38:48 AM - Installed Nero CoverDesigner RP487: 6/4/2009 10:38:48 AM - Installed NeroExpress RP488: 6/4/2009 10:38:48 AM - Installed Nero PhotoSnap RP489: 6/4/2009 10:38:48 AM - Installed Nero Recode RP490: 6/4/2009 10:38:48 AM - Installed Nero ShowTime RP491: 6/4/2009 10:38:49 AM - Installed SoundTrax RP492: 6/4/2009 10:38:49 AM - Installed Nero StartSmart RP493: 6/4/2009 10:38:49 AM - Installed Nero Vision RP494: 6/4/2009 10:38:49 AM - Installed Nero WaveEditor RP495: 6/4/2009 10:38:49 AM - Installed Nero DriveSpeed RP496: 6/4/2009 10:38:49 AM - Installed Nero InfoTool RP497: 6/4/2009 10:38:49 AM - Installed Nero Rescue Agent RP498: 6/4/2009 10:38:49 AM - Installed Nero BurnRights RP499: 6/4/2009 10:38:50 AM - Installed Nero Disc Copy Gadget RP500: 6/4/2009 10:38:50 AM - Installed Nero DiscSpeed RP501: 6/4/2009 10:38:50 AM - Installed Menu Templates - Starter Kit RP502: 6/4/2009 10:38:51 AM - Installed Nero ControlCenter RP503: 6/4/2009 10:38:51 AM - Installed Movie Templates - Starter Kit RP504: 6/4/2009 10:38:52 AM - Installed DolbyFiles RP505: 6/4/2009 10:38:52 AM - Installed InCD Help RP506: 6/4/2009 10:38:52 AM - Installed Nero BurningROM RP507: 6/4/2009 10:38:52 AM - Installed Nero CoverDesigner Help RP508: 6/4/2009 10:38:52 AM - Installed Nero Express RP509: 6/4/2009 10:38:52 AM - Installed Nero PhotoSnap Help RP510: 6/4/2009 10:38:52 AM - Installed Nero Recode Help RP511: 6/4/2009 10:38:52 AM - Installed Nero ShowTime RP512: 6/4/2009 10:38:53 AM - Installed "Nero SoundTrax Help RP513: 6/4/2009 10:38:53 AM - Installed Nero StartSmart Help RP514: 6/4/2009 10:38:53 AM - Installed Nero Vision RP515: 6/4/2009 10:38:53 AM - Installed Nero WaveEditor Help RP516: 6/4/2009 10:38:53 AM - Installed Nero DriveSpeed RP517: 6/4/2009 10:38:53 AM - Installed Nero InfoTool RP518: 6/4/2009 10:38:53 AM - Installed Nero RescueAgent Help RP519: 6/4/2009 10:38:53 AM - Installed Nero BurnRights RP520: 6/4/2009 10:38:53 AM - Installed Nero Disc Copy Gadget Help RP521: 6/4/2009 10:38:53 AM - Installed Nero DiscSpeed RP522: 6/4/2009 10:38:53 AM - Installed Nero ControlCenter RP523: 6/4/2009 10:38:53 AM - Installed Nero Installer RP524: 6/4/2009 10:38:53 AM - Software Distribution Service 3.0 RP525: 6/4/2009 10:38:54 AM - System Checkpoint RP526: 6/4/2009 10:38:54 AM - System Checkpoint RP527: 6/4/2009 10:38:54 AM - Avg8 Update RP528: 6/4/2009 10:38:54 AM - Avg8 Update RP529: 6/4/2009 10:38:54 AM - System Checkpoint RP530: 6/4/2009 10:38:54 AM - System Checkpoint RP531: 6/4/2009 10:38:54 AM - System Checkpoint RP532: 6/4/2009 10:38:54 AM - Software Distribution Service 3.0 RP533: 6/4/2009 10:38:54 AM - Software Distribution Service 3.0 RP534: 6/4/2009 10:38:55 AM - Software Distribution Service 3.0 RP535: 6/4/2009 10:38:57 AM - Software Distribution Service 3.0 RP536: 6/4/2009 10:38:57 AM - Avg8 Update RP537: 6/4/2009 10:38:57 AM - System Checkpoint RP538: 6/4/2009 10:38:57 AM - Avg8 Update RP539: 6/4/2009 10:38:57 AM - Avg8 Update RP540: 6/4/2009 10:38:57 AM - System Checkpoint RP541: 6/4/2009 10:38:57 AM - System Checkpoint RP542: 6/4/2009 10:38:57 AM - System Checkpoint RP543: 6/4/2009 10:38:58 AM - System Checkpoint RP544: 6/4/2009 10:38:58 AM - System Checkpoint RP545: 6/4/2009 10:38:58 AM - System Checkpoint RP546: 6/4/2009 10:38:58 AM - System Checkpoint RP547: 6/4/2009 10:38:58 AM - System Checkpoint RP548: 6/4/2009 10:38:58 AM - System Checkpoint RP549: 6/4/2009 1:50:03 PM - System Checkpoint RP550: 6/5/2009 10:31:27 PM - System Checkpoint RP551: 6/15/2009 10:16:06 PM - System Checkpoint RP552: 6/16/2009 3:00:26 AM - Software Distribution Service 3.0 RP553: 6/24/2009 3:52:03 AM - Just In Case RP554: 6/24/2009 5:21:52 AM - Removed Movie Templates - Starter Kit RP555: 6/25/2009 2:24:10 PM - Removed Menu Templates - Starter Kit RP556: 6/30/2009 2:11:08 AM - System Checkpoint RP557: 7/1/2009 3:00:59 AM - Software Distribution Service 3.0 RP558: 7/2/2009 3:16:29 AM - System Checkpoint RP559: 7/2/2009 3:41:08 PM - Installed AVG Free 8.5 RP560: 7/3/2009 4:35:14 AM - Removed AVG Free 8.5 RP561: 7/3/2009 4:36:06 AM - Removed AVG Free 8.5 RP562: 7/3/2009 4:37:33 AM - Removed AVG Free 8.5 RP563: 7/3/2009 9:01:46 AM - Avg8 Update RP564: 7/5/2009 12:51:15 PM - Removed Adobe Reader 8.1.2 RP565: 7/5/2009 12:56:41 PM - Installed Adobe Reader 9.1. RP566: 7/5/2009 1:18:43 PM - Removed AVG Free 8.5 RP567: 7/5/2009 1:20:04 PM - Installed AVG Free 8.5 ==== Installed Programs ====================== Activation (Blu-ray Disc Authoring Plug-in) Activation (Blu-ray Video Plug-in) Activation (Gracenote Plug-in) Activation (Nero 9 HD) Activation (Nero BackItUp 4) Activation (Nero MediaHome 4) Activation (Nero Move it) Activation Assistant for the 2007 Microsoft Office suites Ad-Aware Adobe AIR Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 9.1.2 Advertising Center AIM 6 AIMTunes Apple Software Update BigFix Blu-ray Disc Authoring Plug-in Blu-ray Video Plug-in Blu-ray/HD DVD Video Plug-in ConvertXtoDVD 2.2.3.258 Critical Update for Windows Media Player 11 (KB959772) CyberLink Power2Go Digimax Master DivX Web Player DNA DolbyFiles DTS Plug-in DVD Suite EasyWorship 2006 eMachines Connect eMachines Games Free YouTube Download 1.3 Free YouTube to Mp3 Converter version 3.1 GIMP 2.4.5 Google Desktop Gracenote Plug-in High Definition Audio Driver Package - KB888111 HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) ImagXpress Intel(R) Graphics Media Accelerator Driver Java(TM) 6 Update 14 Lords of the Realm II Magic Video Converter Trial Version (English) 8.0.2.18 Malwarebytes' Anti-Malware Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft LifeCam Microsoft National Language Support Downlevel APIs Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft Software Update for Web Folders (English) 12 Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft VC9 runtime libraries Microsoft Visual C++ 2005 Redistributable Microsoft Works Microsoft WSE 2.0 SP3 Runtime mp3PRO Plug-in MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) Nero 9 HD Nero BackItUp 4 Nero ControlCenter Nero CoverDesigner Nero Disc Copy Gadget Nero InCD-Reader Nero Installer Nero MediaHome 4 Nero Move it Nero PhotoSnap Nero Recode Nero Rescue Agent Nero ShowTime Nero StartSmart Nero Vision NeroBurningROM NeroExpress neroxml PowerDVD QuickTime REALTEK GbE & FE Ethernet PCI NIC Driver Realtek High Definition Audio Driver Recovery Software Suite eMachines Samsung Mobile phone USB driver Software SAMSUNG Mobile USB DRIVER(4.40.7.0) v1.6 SAMSUNG Mobile USB Modem 1.0 Software SAMSUNG Mobile USB Modem Software Samsung PC Studio 3 Samsung USB Driver SecurDisc Viewer Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB969679) Security Update for CAPICOM (KB931906) Security Update for Microsoft Office Excel 2007 (KB969682) Security Update for Microsoft Office PowerPoint 2007 (KB957789) Security Update for Microsoft Office system 2007 (KB969613) Security Update for Microsoft Office Word 2007 (KB969604) Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB913433) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) Sierra Utilities Soft Data Fax Modem with SmartCP SoundTrax Uninstall 1.0.0.0 Update for 2007 Microsoft Office System (KB967642) Update for Windows Internet Explorer 8 (KB971180) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) V CAST Music Manager VC80CRTRedist - 8.0.50727.762 Visual C++ 2008 x86 Runtime - (v9.0.30729) Visual C++ 2008 x86 Runtime - v9.0.30729.01 WebFldrs XP Winamp Windows Backup Utility Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Live OneCare safety scanner Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 WinRAR archiver WinZip Xvid 1.1.3 final uninstall Yahoo! Install Manager Yahoo! Messenger ==== Event Viewer Messages From Past Week ======== 7/3/2009 4:52:54 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 30 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 7/3/2009 4:38:36 AM, error: Service Control Manager [7034] - The AVG Free8 E-mail Scanner service terminated unexpectedly. It has done this 1 time(s). 7/3/2009 4:37:52 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751) 7/3/2009 4:33:55 AM, error: Service Control Manager [7031] - The AVG Free8 WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service. 7/2/2009 3:03:20 PM, error: Service Control Manager [7023] - The Automatic Updates service terminated with the following error: The specified module could not be found. 7/2/2009 2:44:22 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PEVSystemStart service to connect. 7/2/2009 1:44:00 AM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s). 7/1/2009 10:50:35 PM, error: Service Control Manager [7034] - The ProtexisLicensing service terminated unexpectedly. It has done this 1 time(s). 7/1/2009 10:50:34 PM, error: Service Control Manager [7034] - The MSCamSvc service terminated unexpectedly. It has done this 1 time(s). 6/30/2009 6:22:32 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found. 6/30/2009 6:21:24 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070652: The 2007 Microsoft Office Suite Service Pack 2 (SP2). ==== End Of File ===========================