UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-05-14.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 10/31/2004 8:07:17 PM System Uptime: 6/25/2009 9:07:35 AM (8 hours ago) Motherboard: Dell Computer Corp. | | 0N6381 Processor: Intel(R) Celeron(R) CPU 2.66GHz | Microprocessor | 2659/533mhz ==== Disk Partitions ========================= A: is Removable C: is FIXED (NTFS) - 71 GiB total, 38.257 GiB free. D: is CDROM () E: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP672: 3/23/2009 7:13:14 PM - System Checkpoint RP673: 3/24/2009 8:06:37 PM - System Checkpoint RP674: 3/25/2009 2:14:51 PM - Removed Adobe Reader 8.1.0 RP675: 3/25/2009 2:16:06 PM - Installed Adobe Reader 9.1. RP676: 3/26/2009 8:27:37 AM - Removed Adobe Reader 9.1. RP677: 3/27/2009 5:58:52 PM - System Checkpoint RP678: 3/29/2009 12:52:04 PM - System Checkpoint RP679: 3/30/2009 7:43:56 PM - System Checkpoint RP680: 3/31/2009 11:22:57 PM - Software Distribution Service 3.0 RP681: 3/31/2009 11:51:51 PM - Software Distribution Service 3.0 RP682: 4/1/2009 2:50:28 PM - Restore Operation RP683: 4/1/2009 3:27:26 PM - Installed AVG Free 8.5 RP684: 4/1/2009 3:49:51 PM - Software Distribution Service 3.0 RP685: 4/1/2009 5:57:50 PM - Software Distribution Service 3.0 RP686: 4/1/2009 6:21:52 PM - Software Distribution Service 3.0 RP687: 4/3/2009 1:33:19 PM - System Checkpoint RP688: 4/7/2009 4:56:37 PM - System Checkpoint RP689: 4/10/2009 10:40:52 AM - Avg8 Update RP690: 4/12/2009 3:52:11 PM - Removed ACID Pro 7.0a RP691: 4/12/2009 4:08:48 PM - Restore Operation RP692: 4/13/2009 12:37:59 PM - Restore Operation RP693: 4/13/2009 10:05:35 PM - Installed Java(TM) 6 Update 13 RP694: 4/13/2009 10:07:36 PM - Installed MSN Toolbar Setup RP695: 4/13/2009 11:23:20 PM - Restore Operation RP696: 4/13/2009 11:33:32 PM - Restore Operation RP697: 4/15/2009 12:02:15 PM - Software Distribution Service 3.0 RP698: 4/16/2009 9:27:28 AM - Avg8 Update RP699: 4/17/2009 11:22:29 AM - System Checkpoint RP700: 4/24/2009 12:07:34 PM - System Checkpoint RP701: 4/27/2009 2:52:23 PM - System Checkpoint RP702: 4/29/2009 9:22:49 AM - Restore Operation RP703: 4/29/2009 9:54:46 AM - Restore Operation RP704: 4/30/2009 11:45:45 PM - System Checkpoint RP705: 5/1/2009 12:15:03 PM - Avg8 Update RP706: 5/1/2009 12:18:59 PM - Avg8 Update RP707: 5/4/2009 12:36:03 AM - System Checkpoint RP708: 5/4/2009 9:02:55 PM - Restore Operation RP709: 5/5/2009 11:19:32 AM - Restore Operation RP710: 5/5/2009 12:05:15 PM - Software Distribution Service 3.0 RP711: 5/6/2009 6:08:26 AM - Software Distribution Service 3.0 RP712: 5/9/2009 7:27:46 PM - Restore Operation RP713: 5/9/2009 5:43:35 PM - System Checkpoint RP714: 5/9/2009 7:37:11 PM - Software Distribution Service 3.0 RP715: 5/11/2009 9:12:23 AM - System Checkpoint RP716: 5/13/2009 12:09:38 PM - Software Distribution Service 3.0 RP717: 5/14/2009 9:47:44 AM - Avg8 Update RP718: 5/15/2009 3:11:21 PM - System Checkpoint RP719: 5/16/2009 3:16:53 PM - System Checkpoint RP720: 5/18/2009 9:43:41 PM - Avg8 Update RP721: 5/18/2009 9:48:40 PM - Avg8 Update RP722: 5/20/2009 7:04:50 PM - System Checkpoint RP723: 5/21/2009 7:05:11 PM - System Checkpoint RP724: 5/22/2009 10:10:33 PM - Software Distribution Service 3.0 RP725: 5/25/2009 11:05:35 AM - System Checkpoint RP726: 5/26/2009 5:15:39 PM - System Checkpoint RP727: 5/26/2009 8:23:20 PM - Software Distribution Service 3.0 RP728: 5/27/2009 3:22:34 PM - Software Distribution Service 3.0 RP729: 5/29/2009 3:57:34 PM - System Checkpoint RP730: 5/31/2009 8:51:53 AM - System Checkpoint RP731: 6/1/2009 10:16:07 AM - System Checkpoint RP732: 6/2/2009 2:05:48 PM - System Checkpoint RP733: 6/5/2009 11:21:13 AM - System Checkpoint RP734: 6/7/2009 10:49:05 AM - System Checkpoint RP735: 6/10/2009 12:00:05 AM - Installed Java(TM) 6 Update 14 RP736: 6/11/2009 3:27:44 PM - Software Distribution Service 3.0 RP737: 6/12/2009 10:37:24 PM - System Checkpoint RP738: 6/15/2009 11:26:13 AM - System Checkpoint RP739: 6/17/2009 1:04:13 PM - System Checkpoint RP740: 6/21/2009 1:20:20 PM - System Checkpoint RP741: 6/22/2009 8:52:53 PM - System Checkpoint RP742: 6/25/2009 4:43:27 PM - System Checkpoint ==== Installed Programs ====================== Ad-Aware SE Personal Adobe Atmosphere Player for Acrobat and Adobe Reader Adobe Flash Player 10 ActiveX Adobe Flash Player 10 Plugin Adobe Reader 8.1.0 Adobe Reader for Palm OS, 3.05 Adobe® Photoshop® Album Starter Edition 3.2 AVG 8.5 Banctec Service Agreement BroadJump Client Foundation Compatibility Pack for the 2007 Office system Critical Update for Windows Media Player 11 (KB959772) Deal Info Dell Digital Jukebox Driver Dell Driver Reset Tool Dell Media Experience DellSupport EarthLink MDAC EarthLink Setup Files GameSpy Arcade Google Earth Google Toolbar for Internet Explorer Guitar Pro 5.2 HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) Hotfix for Windows XP (KB954550-v5) Hotfix for Windows XP (KB961118) hp instant support HP Memories Disc HP Photo and Imaging 2.0 - Photosmart Cameras InstallMgr Intel(R) 537EP V9x DF PCI Modem Intel(R) Extreme Graphics 2 Driver Intel(R) PRO Network Adapters and Drivers Intel(R) PROSet for Wired Connections Internet Explorer Default Page iTunes J2SE Runtime Environment 5.0 Update 2 J2SE Runtime Environment 5.0 Update 4 J2SE Runtime Environment 5.0 Update 6 Jasc Paint Shop Photo Album Jasc Paint Shop Pro 8 Dell Edition Java 2 Runtime Environment, SE v1.4.2_03 Java 2 Runtime Environment, SE v1.4.2_06 Java(TM) 6 Update 14 Java(TM) 6 Update 2 Java(TM) 6 Update 3 Java(TM) 6 Update 4 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Learn2 Player (Uninstall Only) Lets Ride Corral Club Lexmark 510 Series Logitech Gaming Software Macromedia Shockwave Player Managed DirectX (0900) McAfee SecurityCenter Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 2 Microsoft .NET Framework 3.0 Service Pack 2 Microsoft .NET Framework 3.5 SP1 Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Default Manager Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office Word Viewer 2003 Microsoft Search Enhancement Pack Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Microsoft XML Parser Modem Event Monitor Modem Helper Modem On Hold Move Networks Media Player for Internet Explorer MP3 CD Converter Professional 5.01 MSN Toolbar MSSoap NASCAR SimRacing NR2005 Mod Palm Desktop PCenter Polar Golfer from Earthlink (remove only) PolderbitS Sound Recorder and Editor PowerDVD 5.1 QuickTime RealArcade RealPlayer Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Internet Explorer 8 (KB969897) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB911565) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB961373) Security Update for Windows XP (KB961501) Security Update for Windows XP (KB968537) Security Update for Windows XP (KB969898) Security Update for Windows XP (KB970238) Smart WAV Converter Smart WAV Converter Pro Sonic DLA Sonic RecordNow! Sonic Update Manager Sprint FastConnect virtual assistant Spybot - Search & Destroy Update for Windows Internet Explorer 8 (KB969497) Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) WebFldrs XP Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Internet Explorer 8 Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 WINK Hurricane Tracker WordPerfect Office 12 Yahoo! Browser Services Yahoo! Install Manager Yahoo! Internet Mail Yahoo! Messenger Yahoo! Toolbar Zilla Audio Converter-Extractor 5.0.0.0 ==== Event Viewer Messages From Past Week ======== 6/24/2009 9:08:34 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows CardSpace service to connect. 6/24/2009 9:08:34 AM, error: Service Control Manager [7000] - The Windows CardSpace service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 6/23/2009 7:10:52 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect. 6/23/2009 7:10:52 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 6/22/2009 8:06:05 PM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 2 time(s). 6/22/2009 3:23:22 PM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s). 6/22/2009 2:50:24 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the PC Tools Security Service service to connect. 6/22/2009 2:50:24 PM, error: Service Control Manager [7000] - The PC Tools Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 6/20/2009 4:59:10 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service. ==== End Of File ===========================