UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-03-16.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume1 Install Date: 4/12/2006 12:39:43 PM System Uptime: 5/11/2009 7:43:32 PM (1 hours ago) Motherboard: TOSHIBA | | BTQ00 Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz | NWD | 3192/mhz Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz | NWD | 3192/mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 75 GiB total, 10.11 GiB free. D: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP876: 2/10/2009 7:45:23 PM - Avg8 Update RP877: 2/12/2009 1:35:23 AM - System Checkpoint RP878: 2/12/2009 11:22:00 PM - Avg8 Update RP879: 2/14/2009 3:00:06 AM - System Checkpoint RP880: 2/15/2009 12:29:00 PM - System Checkpoint RP881: 2/17/2009 12:51:33 AM - System Checkpoint RP882: 2/19/2009 1:39:10 AM - System Checkpoint RP883: 2/23/2009 1:57:04 AM - System Checkpoint RP884: 2/26/2009 7:04:08 AM - System Checkpoint RP885: 2/27/2009 7:39:50 AM - System Checkpoint RP886: 3/3/2009 10:48:50 AM - System Checkpoint RP887: 3/5/2009 9:45:35 AM - Avg8 Update RP888: 3/10/2009 12:04:09 AM - System Checkpoint RP889: 3/12/2009 2:29:43 AM - System Checkpoint RP890: 3/14/2009 2:39:16 PM - System Checkpoint RP891: 3/17/2009 11:25:20 AM - System Checkpoint RP892: 3/18/2009 10:35:17 PM - Avg8 Update RP893: 3/21/2009 1:25:08 PM - System Checkpoint RP894: 3/23/2009 10:14:28 AM - System Checkpoint RP895: 3/24/2009 10:32:22 AM - System Checkpoint RP896: 3/27/2009 11:40:52 PM - Avg8 Update RP897: 3/30/2009 4:21:48 PM - System Checkpoint RP898: 4/3/2009 2:49:19 AM - System Checkpoint RP899: 4/5/2009 5:35:48 AM - System Checkpoint RP900: 4/6/2009 2:10:51 PM - System Checkpoint RP901: 4/10/2009 3:53:29 AM - System Checkpoint RP902: 4/11/2009 6:31:04 PM - System Checkpoint RP903: 4/13/2009 10:34:59 AM - System Checkpoint RP904: 4/14/2009 11:14:17 AM - System Checkpoint RP905: 4/15/2009 10:29:00 PM - Avg8 Update RP906: 4/17/2009 8:15:41 AM - System Checkpoint RP907: 4/18/2009 12:45:19 PM - System Checkpoint RP908: 4/19/2009 4:30:06 PM - System Checkpoint RP909: 4/20/2009 8:00:19 AM - Installed Java(TM) 6 Update 13 RP910: 4/21/2009 9:03:38 AM - System Checkpoint RP911: 4/22/2009 9:14:49 AM - System Checkpoint RP912: 4/23/2009 9:21:51 AM - System Checkpoint RP913: 4/25/2009 10:28:05 AM - System Checkpoint RP914: 4/26/2009 1:52:53 PM - Software Distribution Service 3.0 RP915: 4/27/2009 12:05:25 AM - Software Distribution Service 3.0 RP916: 4/27/2009 11:04:41 AM - Software Distribution Service 3.0 RP917: 4/27/2009 9:56:54 PM - Software Distribution Service 3.0 RP918: 4/29/2009 8:13:35 AM - System Checkpoint RP919: 4/30/2009 11:17:16 PM - System Checkpoint RP920: 5/1/2009 9:00:55 PM - Software Distribution Service 3.0 RP921: 5/3/2009 10:32:09 AM - System Checkpoint RP922: 5/4/2009 12:12:49 PM - System Checkpoint RP923: 5/4/2009 9:02:20 PM - Software Distribution Service 3.0 RP924: 5/7/2009 5:08:36 AM - System Checkpoint RP925: 5/8/2009 12:50:09 AM - Software Distribution Service 3.0 RP926: 5/9/2009 1:02:19 AM - System Checkpoint RP927: 5/10/2009 1:05:29 AM - System Checkpoint RP928: 5/11/2009 4:27:10 PM - Avg8 Update RP929: 5/11/2009 4:32:31 PM - Software Distribution Service 3.0 ==== Installed Programs ====================== Ad-Aware Adobe Acrobat 5.0 Adobe Flash Player 10 Plugin Adobe Flash Player ActiveX Adobe Reader 7.0 AIM 6 AIMTunes AOL Coach Version 1.0(Build:20030807.3) AOL Uninstaller (Choose which Products to Remove) ArcSoft Software Suite AT&T Connection Services Manager Atheros Client Utility Atheros Wireless LAN MiniPCI card Driver AVG Free 8.5 B's CLiP CD/DVD Drive Acoustic Silencer Critical Update for Windows Media Player 11 (KB959772) Cypress USB Mass Storage Driver Installation Download Updater (AOL LLC) Drag'n Drop CD+DVD DVD-RAM Driver Easy Button Google Desktop Google Toolbar for Internet Explorer HijackThis 2.0.2 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB896344) Hotfix for Windows XP (KB909394) Hotfix for Windows XP (KB914440) Hotfix for Windows XP (KB915865) Hotfix for Windows XP (KB926239) Hotfix for Windows XP (KB952287) HouseCall 6.6 hp LaserJet 1010 Series InterVideo WinDVD 4 InterVideo WinDVD Creator 2 Java 2 Runtime Environment, SE v1.4.2_03 Java(TM) 6 Update 13 Java(TM) 6 Update 6 Java(TM) 6 Update 7 KODAK EASYSHARE Gallery Upload ActiveX Control Learn2 Player (Uninstall Only) LiveUpdate 2.6 (Symantec Corporation) Malwarebytes' Anti-Malware Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft .NET Framework 2.0 Service Pack 1 Microsoft ActiveSync 4.0 Microsoft Base Smart Card Cryptographic Service Provider Package Microsoft Compression Client Pack 1.0 for Windows XP Microsoft Internationalized Domain Names Mitigation APIs Microsoft Kernel-Mode Driver Framework Feature Pack 1.5 Microsoft National Language Support Downlevel APIs Microsoft Office Professional Edition 2003 Microsoft User-Mode Driver Framework Feature Pack 1.0 Microsoft Visual C++ 2005 Redistributable Microsoft Windows XP Video Decoder Checkup Utility Move Networks Media Player for Internet Explorer Mozilla Firefox (3.0.10) Napster Notebook Maximizer NVIDIA Windows 2000/XP Display Drivers OctroTalkSmartphone OpenOffice.org Installer 1.0 PCFriendly Photo Loader 3.0E Photo Transport Ver. 1.0.0(E) Photohands 1.0E Picasa 2 Quicken 2004 QuickTime RealPlayer Realtek AC'97 Audio Realtek Fast Ethernet Adapter Driver Rhapsody Rhapsody Player Engine Roxio Burn Engine Sansa Media Converter Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB963027) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows Media Player 9 (KB917734) Security Update for Windows XP (KB890046) Security Update for Windows XP (KB893756) Security Update for Windows XP (KB896358) Security Update for Windows XP (KB896423) Security Update for Windows XP (KB896424) Security Update for Windows XP (KB896428) Security Update for Windows XP (KB899587) Security Update for Windows XP (KB899591) Security Update for Windows XP (KB900725) Security Update for Windows XP (KB901017) Security Update for Windows XP (KB901190) Security Update for Windows XP (KB901214) Security Update for Windows XP (KB902400) Security Update for Windows XP (KB904706) Security Update for Windows XP (KB905414) Security Update for Windows XP (KB905749) Security Update for Windows XP (KB908519) Security Update for Windows XP (KB911562) Security Update for Windows XP (KB911567) Security Update for Windows XP (KB911927) Security Update for Windows XP (KB912919) Security Update for Windows XP (KB913580) Security Update for Windows XP (KB914388) Security Update for Windows XP (KB914389) Security Update for Windows XP (KB917344) Security Update for Windows XP (KB917422) Security Update for Windows XP (KB917953) Security Update for Windows XP (KB918118) Security Update for Windows XP (KB919007) Security Update for Windows XP (KB920213) Security Update for Windows XP (KB920214) Security Update for Windows XP (KB920670) Security Update for Windows XP (KB920683) Security Update for Windows XP (KB920685) Security Update for Windows XP (KB921398) Security Update for Windows XP (KB921503) Security Update for Windows XP (KB921883) Security Update for Windows XP (KB922616) Security Update for Windows XP (KB922819) Security Update for Windows XP (KB923191) Security Update for Windows XP (KB923414) Security Update for Windows XP (KB923561) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB923694) Security Update for Windows XP (KB923980) Security Update for Windows XP (KB924191) Security Update for Windows XP (KB924270) Security Update for Windows XP (KB924496) Security Update for Windows XP (KB924667) Security Update for Windows XP (KB925902) Security Update for Windows XP (KB926255) Security Update for Windows XP (KB926436) Security Update for Windows XP (KB927779) Security Update for Windows XP (KB927802) Security Update for Windows XP (KB928255) Security Update for Windows XP (KB928843) Security Update for Windows XP (KB929123) Security Update for Windows XP (KB930178) Security Update for Windows XP (KB931261) Security Update for Windows XP (KB931784) Security Update for Windows XP (KB932168) Security Update for Windows XP (KB933729) Security Update for Windows XP (KB935839) Security Update for Windows XP (KB935840) Security Update for Windows XP (KB936021) Security Update for Windows XP (KB938464-v2) Security Update for Windows XP (KB938829) Security Update for Windows XP (KB941202) Security Update for Windows XP (KB941568) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB941644) Security Update for Windows XP (KB941693) Security Update for Windows XP (KB943055) Security Update for Windows XP (KB943460) Security Update for Windows XP (KB943485) Security Update for Windows XP (KB944653) Security Update for Windows XP (KB945553) Security Update for Windows XP (KB946026) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB948590) Security Update for Windows XP (KB948881) Security Update for Windows XP (KB950749) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952004) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956572) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB958690) Security Update for Windows XP (KB959426) Security Update for Windows XP (KB960225) Security Update for Windows XP (KB960715) Security Update for Windows XP (KB960803) Security Update for Windows XP (KB961373) SMSC IrCC Driver V5.1.2462.0 (WinXP) TOSHIBA Access TOSHIBA ConfigFree TOSHIBA Console Toshiba Controls TOSHIBA Fax Extension TOSHIBA Hotkey Utility TOSHIBA Power Management Utility Toshiba Registration TOSHIBA SD Memory Card Format TOSHIBA Software Modem TOSHIBA Software Upgrades TOSHIBA Speech System Applications TOSHIBA Speech System SR Engine(U.S.) Version1.0 TOSHIBA Speech System TTS Engine(U.S.) Version1.0 Toshiba Tbiosdrv Driver TouchPad On/Off Utility U3Launcher Update for Windows XP (KB898461) Update for Windows XP (KB900485) Update for Windows XP (KB904942) Update for Windows XP (KB908531) Update for Windows XP (KB910437) Update for Windows XP (KB911280) Update for Windows XP (KB916595) Update for Windows XP (KB920342) Update for Windows XP (KB920872) Update for Windows XP (KB922582) Update for Windows XP (KB927891) Update for Windows XP (KB929338) Update for Windows XP (KB930916) Update for Windows XP (KB931836) Update for Windows XP (KB932823-v3) Update for Windows XP (KB933360) Update for Windows XP (KB936357) Update for Windows XP (KB938828) Update for Windows XP (KB942763) Update for Windows XP (KB955839) Update for Windows XP (KB967715) USB Storage Adapter FX (SM1) VideoLAN VLC media player 0.8.5 Viewpoint Manager (Remove Only) Viewpoint Media Player WebFldrs XP Windows Defender Windows Genuine Advantage Notifications (KB905474) Windows Genuine Advantage Validation Tool (KB892130) Windows Installer 3.1 (KB893803) Windows Internet Explorer 7 Windows Media Format 11 runtime Windows Media Format SDK Hotfix - KB891122 Windows Media Player 11 Windows XP Hotfix - KB873339 Windows XP Hotfix - KB885835 Windows XP Hotfix - KB885836 Windows XP Hotfix - KB886185 Windows XP Hotfix - KB887472 Windows XP Hotfix - KB888302 Windows XP Hotfix - KB890859 Windows XP Hotfix - KB891781 Windows XP Service Pack 2 WinImage WinRAR archiver ==== Event Viewer Messages From Past Week ======== 5/8/2009 12:47:34 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service. 5/11/2009 6:46:47 AM, error: Service Control Manager [7000] - The Sansa Updater Service service failed to start due to the following error: The system cannot find the file specified. 5/11/2009 6:46:47 AM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified. ==== End Of File ===========================