UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-03-16.01) Microsoft® Windows Vista™ Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 2/4/2009 10:28:16 PM System Uptime: 4/27/2009 12:35:22 PM (8 hours ago) Motherboard: Wistron | | 303C Processor: AMD Turion Dual-Core RM-72 | Socket A | 1050/133mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 222 GiB total, 183.722 GiB free. D: is FIXED (NTFS) - 11 GiB total, 1.818 GiB free. E: is CDROM () ==== Disabled Device Manager Items ============= ==== System Restore Points =================== RP7: 3/5/2009 7:24:36 PM - First_User_Boot RP8: 3/5/2009 7:34:33 PM - Windows Update RP9: 3/5/2009 7:47:56 PM - Windows Update RP10: 3/7/2009 8:28:10 PM - Installed Java(TM) 6 Update 11 RP11: 3/7/2009 8:29:49 PM - Installed Java Runtime Environment RP12: 3/12/2009 5:09:30 PM - Windows Update RP13: 3/23/2009 6:41:40 PM - First restore point RP14: 4/3/2009 1:18:35 PM - Windows Update RP15: 4/3/2009 1:32:14 PM - Device Driver Package Install: Microsoft Corporation Network adapters RP16: 4/3/2009 1:41:05 PM - Device Driver Package Install: Microsoft Corporation Network adapters RP17: 4/3/2009 1:42:22 PM - Device Driver Package Install: Microsoft Corporation Mobile devices RP18: 4/3/2009 1:43:00 PM - Device Driver Package Install: Microsoft Corporation Portable Devices RP19: 4/3/2009 1:44:04 PM - Device Driver Package Install: Microsoft Corporation Bluetooth Radios RP20: 4/3/2009 1:46:59 PM - Windows Update RP21: 4/3/2009 1:50:09 PM - Installed Windows Mobile Device Center ==== Installed Programs ====================== Acrobat.com Activation Assistant for the 2007 Microsoft Office suites ActiveCheck component for HP Active Support Library Adobe AIR Adobe Flash Player 10 Plugin Adobe Flash Player ActiveX Adobe Reader 9 Adobe Shockwave Player Atheros Driver Installation Program Cisco EAP-FAST Module Cisco LEAP Module Cisco PEAP Module Compatibility Pack for the 2007 Office system Conexant HD Audio CyberLink DVD Suite CyberLink YouCam ESU for Microsoft Vista HDAUDIO Soft Data Fax Modem with SmartCP HijackThis 2.0.2 Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595) Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484) HP Active Support Library HP Customer Experience Enhancements HP Doc Viewer HP DVD Play 3.7 HP Help and Support HP Quick Launch Buttons 6.40 H2 HP Total Care Advisor HP Update HP User Guides 0118 HP Wireless Assistant HPAsset component for HP Active Support Library HPNetworkAssistant HPTCSSetup HTC Touch Pro™ User Guide Java(TM) 6 Update 13 Java(TM) 6 Update 7 Juno Preloader LabelPrint LightScribe System Software 1.14.17.1 Microsoft .NET Framework 3.5 SP1 Microsoft Live Search Toolbar Microsoft Office Excel MUI (English) 2007 Microsoft Office Home and Student 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office PowerPoint Viewer 2007 (English) Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Silverlight Microsoft Visual C++ 2005 Redistributable Microsoft Works Mozilla Firefox (3.0.8) MSXML 4.0 SP2 (KB954430) muvee Reveal My HP Games NetWaiting NetZero Preloader Norton Internet Security NVIDIA Drivers Power2Go PowerDirector Realtek USB 2.0 Card Reader SPORE Creature Creator Trial Edition Spyware Doctor 6.0 STOPzilla Synaptics Pointing Device Driver Update for Office 2007 (KB934528) Windows Live OneCare safety scanner Windows Media Player Firefox Plugin Windows Mobile Device Center Windows Mobile Device Center Driver Update ==== Event Viewer Messages From Past Week ======== 4/26/2009 12:53:37 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.103 for the Network Card with network address 00242B708495 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 4/26/2009 12:51:37 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service. 4/24/2009 3:56:44 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {A47979D2-C419-11D9-A5B4-001185AD2B89} to the user BJ-PC\BJ SID (S-1-5-21-1719491328-3051507964-394884036-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool. 4/24/2009 3:16:36 AM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.104 for the Network Card with network address 00242B708495 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 4/23/2009 6:38:29 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.102 for the Network Card with network address 00242B708495 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message). 4/22/2009 11:01:05 PM, Error: EventLog [6008] - The previous system shutdown at 11:55:01 PM on 4/20/2009 was unexpected. 4/20/2009 10:42:17 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the hpqwmiex service to connect. 4/20/2009 10:42:17 PM, Error: Service Control Manager [7000] - The hpqwmiex service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 4/20/2009 10:42:17 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service hpqwmiex with arguments "" in order to run the server: {F5539356-2F02-40D4-999E-FA61F45FE12E} 4/20/2009 10:42:00 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the STOPzilla Service service to connect. 4/20/2009 10:42:00 PM, Error: Service Control Manager [7000] - The STOPzilla Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 4/20/2009 10:42:00 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. 4/20/2009 10:38:44 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Modules Installer service to connect. 4/20/2009 10:38:44 PM, Error: Service Control Manager [7000] - The Windows Modules Installer service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 4/20/2009 10:38:35 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service TrustedInstaller with arguments "" in order to run the server: {752073A1-23F2-4396-85F0-8FDB879ED0ED} ==== End Of File ===========================