UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT DDS (Ver_09-02-01.01) Microsoft Windows XP Home Edition Boot Device: \Device\HarddiskVolume2 Install Date: 5/18/2005 7:39:37 PM System Uptime: 3/9/2009 5:11:59 PM (1 hours ago) Motherboard: ASUSTeK Computer INC. | | Grouper Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | CPU 1 | 2800/200mhz ==== Disk Partitions ========================= C: is FIXED (NTFS) - 68 GiB total, 19.843 GiB free. D: is FIXED (FAT32) - 7 GiB total, 1.763 GiB free. E: is CDROM () G: is Removable H: is Removable I: is Removable J: is Removable ==== Disabled Device Manager Items ============= Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Realtek RTL8139/810x Family Fast Ethernet NIC Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_2A0B103C&REV_10\4&23C0B1C&0&10F0 Manufacturer: Realtek Name: Realtek RTL8139/810x Family Fast Ethernet NIC PNP Device ID: PCI\VEN_10EC&DEV_8139&SUBSYS_2A0B103C&REV_10\4&23C0B1C&0&10F0 Service: rtl8139 Class GUID: Description: Multimedia Video Controller Device ID: PCI\VEN_109E&DEV_0350&SUBSYS_00000000&REV_12\4&23C0B1C&0&18F0 Manufacturer: Name: Multimedia Video Controller PNP Device ID: PCI\VEN_109E&DEV_0350&SUBSYS_00000000&REV_12\4&23C0B1C&0&18F0 Service: Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318} Description: Cisco Systems VPN Adapter Device ID: ROOT\NET\0000 Manufacturer: Cisco Systems Name: Cisco Systems VPN Adapter PNP Device ID: ROOT\NET\0000 Service: CVirtA ==== System Restore Points =================== No restore point in system. ==== Installed Programs ====================== Ad-Aware SE Personal Adobe Flash Player ActiveX Adobe Flash Player Plugin Adobe Reader 7.0.9 Adobe Shockwave Player Agere Systems PCI Soft Modem Ahead InCD EasyWrite Reader AiO_Scan AiOSoftware Apple Mobile Device Support Apple Software Update BellSouth FastAccess DSL WEB Controls Blackhawk Striker 2 from Hewlett-Packard Desktops (remove only) Blasterball 2 from Hewlett-Packard Desktops (remove only) Blasterball 2 Remix from Hewlett-Packard Desktops (remove only) Bonjour Bounce Symphony from Hewlett-Packard Desktops (remove only) Brother HL-2170W BufferChm CameraDrivers CardRecovery Copy CP_AtenaShokunin1Config cp_dwSharkTaleAlbums1 cp_dwSharkTaleCards1 cp_dwShrek2Albums1 cp_dwShrek2Cards1 CP_PLSBusinessFlyers CreativeProjects CreativeProjectsTemplates Crystal Maze from Hewlett-Packard Desktops (remove only) CueTour Destinations Director DivX Codec 3.1alpha release DocProc DocumentViewer Drivers Install For Linksys Easylink Advisor Easy DVD-Video Copy Fax FedEx Global Remote Access FinePixViewer Ver.3.2 FUJIFILM USB Driver Google Toolbar for Internet Explorer Help and Support Additions High Definition Audio Driver Package - KB835221 HijackThis 2.0.2 Hotfix for Windows Internet Explorer 7 (KB947864) Hotfix for Windows Media Format 11 SDK (KB929399) Hotfix for Windows Media Player 11 (KB939683) Hotfix for Windows XP (KB952287) HP Deskjet 3840 Series HP Deskjet Preloaded Printer Drivers HP Diagnostic Assistant HP Image Zone 4.5.4 HP Image Zone Plus 4.5.4 HP Organize HP Photosmart Cameras 4.0 HP PSC & OfficeJet 4.0 HP Software Update HPIZplus450 HpSdpAppCoreApp ImageMixer VCD for FinePix InstantShare Intel(R) Graphics Media Accelerator Driver IntelliMover Data Transfer Demo InterVideo DiscLabel InterVideo WinDVD Creator InterVideo WinDVD Player iTunes J2SE Runtime Environment 5.0 Update 11 J2SE Runtime Environment 5.0 Update 2 J2SE Runtime Environment 5.0 Update 5 J2SE Runtime Environment 5.0 Update 6 J2SE Runtime Environment 5.0 Update 9 Java 2 Runtime Environment, SE v1.4.2_03 Java(TM) 6 Update 11 Java(TM) 6 Update 2 Java(TM) 6 Update 3 Java(TM) 6 Update 5 Java(TM) 6 Update 7 Java(TM) SE Runtime Environment 6 Update 1 KBD Linksys EasyLink Advisor 1.6 (0032) Linksys Wireless-G PCI Adapter LucasArts' Jedi Knight LucasArts' Rogue Squadron LucasArts' TIE Fighter LucasArts' X-Wing Alliance Malwarebytes' Anti-Malware McAfee VirusScan Enterprise MechWarrior 3 Microsoft .NET Framework 1.1 Microsoft .NET Framework 1.1 Hotfix (KB928366) Microsoft Compression Client Pack 1.0 for Windows XP Microsoft FrontPage 2000 SR-1 Microsoft Internationalized Domain Names Mitigation APIs Microsoft National Language Support Downlevel APIs Microsoft Office XP Professional Microsoft Plus! Dancer LE Microsoft Plus! Digital Media Edition Installer Microsoft Plus! Photo Story 2 LE Microsoft SQL Server Desktop Engine (SONY_MEDIAMGR) Microsoft User-Mode Driver Framework Feature Pack 1.0 Move Networks Media Player for Internet Explorer MSXML 4.0 SP2 (KB927978) MSXML 4.0 SP2 (KB936181) MSXML 4.0 SP2 (KB954430) muvee autoProducer 3.5 magicMoments - HPD Orbital from Hewlett-Packard Desktops (remove only) Overball from Hewlett-Packard Desktops (remove only) PanoStandAlone PC-Doctor for Windows Pdf995 (installed by TaxCut) PdfEdit995 (installed by TaxCut) PhotoGallery Photosmart 320,370,7400,8100,8400 Series Pinnacle PCTV Polar Bowler from Hewlett-Packard Desktops (remove only) Polar Golfer from Hewlett-Packard Desktops (remove only) PrintScreen PS2 PSPrinters06 Python 2.2 pywin32 extensions (build 203) Python 2.2.3 QFolder Quicken 2004 Quicken 2007 QuickProjects QuickTime Readme RealPlayer Remington Shoot! Road Ready Streetwise from Hewlett-Packard Desktops (remove only) Scan Security Update for Step By Step Interactive Training (KB898458) Security Update for Step By Step Interactive Training (KB923723) Security Update for Windows Internet Explorer 7 (KB928090) Security Update for Windows Internet Explorer 7 (KB929969) Security Update for Windows Internet Explorer 7 (KB931768) Security Update for Windows Internet Explorer 7 (KB933566) Security Update for Windows Internet Explorer 7 (KB937143) Security Update for Windows Internet Explorer 7 (KB938127) Security Update for Windows Internet Explorer 7 (KB939653) Security Update for Windows Internet Explorer 7 (KB942615) Security Update for Windows Internet Explorer 7 (KB944533) Security Update for Windows Internet Explorer 7 (KB950759) Security Update for Windows Internet Explorer 7 (KB953838) Security Update for Windows Internet Explorer 7 (KB956390) Security Update for Windows Internet Explorer 7 (KB958215) Security Update for Windows Internet Explorer 7 (KB960714) Security Update for Windows Internet Explorer 7 (KB961260) Security Update for Windows Media Player (KB911564) Security Update for Windows Media Player (KB952069) Security Update for Windows Media Player 10 (KB911565) Security Update for Windows Media Player 10 (KB917734) Security Update for Windows Media Player 11 (KB936782) Security Update for Windows Media Player 11 (KB954154) Security Update for Windows Media Player 6.4 (KB925398) Security Update for Windows XP (KB923689) Security Update for Windows XP (KB938464) Security Update for Windows XP (KB941569) Security Update for Windows XP (KB946648) Security Update for Windows XP (KB950760) Security Update for Windows XP (KB950762) Security Update for Windows XP (KB950974) Security Update for Windows XP (KB951066) Security Update for Windows XP (KB951376-v2) Security Update for Windows XP (KB951376) Security Update for Windows XP (KB951698) Security Update for Windows XP (KB951748) Security Update for Windows XP (KB952954) Security Update for Windows XP (KB953839) Security Update for Windows XP (KB954211) Security Update for Windows XP (KB954459) Security Update for Windows XP (KB954600) Security Update for Windows XP (KB955069) Security Update for Windows XP (KB956391) Security Update for Windows XP (KB956802) Security Update for Windows XP (KB956803) Security Update for Windows XP (KB956841) Security Update for Windows XP (KB957095) Security Update for Windows XP (KB957097) Security Update for Windows XP (KB958644) Security Update for Windows XP (KB958687) Security Update for Windows XP (KB960715) Shrek 2 Ogre Bowler from Hewlett-Packard Desktops (remove only) SkinsHP1 Sonic Express Labeler Sonic RecordNow! Sony DVD Architect Studio 3.0 Sony Media Manager 2.0 Sony Vegas 6.0c Sony Vegas Movie Studio 6.0 SpySubtract Spyware Doctor 6.0 Super Granny from Hewlett-Packard Desktops (remove only) Sygate Security Agent 4.1 TaxCut Premium 2007 TaxCut Standard 2005 TONKA Search & Rescue 2 Tradewinds from Hewlett-Packard Desktops (remove only) TrayApp TurboTax Basic 2006 TurboTax ItsDeductible 2006 Uninstall Dual Mode Camera Unload Update for Windows XP (KB951072-v2) Update for Windows XP (KB951978) Update for Windows XP (KB955839) Update for Windows XP (KB967715) Updates from HP Virtools 3D Life Player VLC media player 0.9.8a VPN Client Wal-Mart Music Downloads Store WD Diagnostics WebFldrs XP WebReg WexTech AnswerWorks Windows Defender Windows Genuine Advantage Validation Tool (KB892130) Windows Internet Explorer 7 Windows Media Format 11 runtime Windows Media Player 11 Windows XP Service Pack 3 Yahoo! Toolbar ==== Event Viewer Messages From Past Week ======== 3/5/2009 7:14:13 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 00183919ED95. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server. 3/5/2009 7:31:09 PM, error: Service Control Manager [7034] - The Sygate Security Agent service terminated unexpectedly. It has done this 1 time(s). 3/6/2009 7:14:59 PM, error: System Error [1003] - Error code 1000007e, parameter1 c0000005, parameter2 00000008, parameter3 bacf7b4c, parameter4 bacf7848. 3/6/2009 9:08:38 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: fasttx2k 3/7/2009 6:25:00 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the WMP54Gv4SVC service. 3/8/2009 6:58:25 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 3/8/2009 6:58:28 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E} 3/8/2009 6:59:07 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning. 3/8/2009 6:59:07 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/8/2009 6:59:07 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning. 3/8/2009 6:59:07 AM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/8/2009 6:59:07 AM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/8/2009 6:59:07 AM, error: Service Control Manager [7001] - The Cisco Systems, Inc. VPN Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/8/2009 6:59:07 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/8/2009 6:59:07 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD ASPI32 Fips intelppm IPSec MRxSmb NaiAvTdi1 NetBIOS NetBT RasAcd Rdbss Tcpip wpsdrvnt 3/8/2009 7:13:12 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} 3/8/2009 12:25:50 PM, error: Service Control Manager [7000] - The websrvx service failed to start due to the following error: The system cannot find the file specified. 3/9/2009 5:12:40 PM, error: Srv [2000] - The server's call to a system service failed unexpectedly. ==== End Of File ===========================