Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Smitfraud, Sysprotect, Virtumonde, and who knows what else.

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Unread postby Jag11 » July 12th, 2006, 11:09 pm

Your log is now clean! Image If you still have any other problems/questions, just post them here.

Now that you're clean, please follow these simple steps in order to keep your computer clean and secure:

1.) Re-Hide System Files and Folders:
  • Click Start
  • Open My Computer
  • Select the Tools menu and click Folder Options
  • Select the View tab
  • Deselect the Show hidden files and folders option
  • Select the Hide protected operating system files option
  • Click Yes to confirm
  • Click OK
2.) Reset and Re-enable your System Restore

We need to do this to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
  • Click Start » Run » ( type: SYSDM.CPL ) » OK
  • Click the System Restore tab.
  • Check - Turn off System Restore.
  • Click Apply.
  • Uncheck - Turn off System Restore.
  • Click OK.
You have now flushed your previous System Restore points, so we will make a new one again since your computer is already clean.
  • Go to Start » All Programs » Accessories » System Tools, and select System Restore
  • In the System Restore prompt, select: Create a restore point
  • Click Next
  • Give a description to the new Restore Point. (Something like: Clean PC)
  • Click Create
  • Then close the window
3.) How to Prevent Re-Infection

Please take your time reading on this list, it is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.
  • Windows Updates (a must!) - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this, open Internet Explorer, then and select Tools » Windows Update, and follow the online instructions from there.
  • Spybot Search & Destroy- Uber powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.
  • AdAware - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  • SpywareBlaster - Great prevention tool to keep nasties from installing on your system.
  • SpywareGuard - Works as a Spyware "Shield" to protect your computer from getting malware in the first place.
  • IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  • Firewall (a must!) - It is definitely a must have. Two good free versions are Kerio and ZoneAlarm.
  • Anti-Virus (a must!) - It is also a must have. Two good programs are Avast and AVG, they're both free.
    Note: You must only use 1 (one) AV because if you have 2 AVs, it will conflict with each other and will only make your system slow.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein.
Jag11
Retired Graduate
 
Posts: 1096
Joined: November 27th, 2005, 5:40 am
Location: 127.0.0.1
Advertisement
Register to Remove

Unread postby shong503 » July 13th, 2006, 12:17 am

Hi Jet,

Thank you and everyone there soo very much for all your help you have been the best =)

So I take it its safe to start backing data as well? Everything seems to be responding very well the only thing that is werid is that its taking alot longer to shut down than before is this normal? Please tell me this does not hint at another infection or damage the infection had done.

Once again thanks for all your help =)

Best whishes and regards.
shong503
Regular Member
 
Posts: 27
Joined: July 11th, 2006, 1:35 am

Unread postby Jag11 » July 13th, 2006, 12:57 am

Oh.. There are so many reasons on why the shutdown process is slow. Your log is already clean, so I don't suspect malware. You should start here :

http://windowsxp.mvps.org/slowshutdown.htm

If you still have any problems, please don't hesitate to post :D
Jag11
Retired Graduate
 
Posts: 1096
Joined: November 27th, 2005, 5:40 am
Location: 127.0.0.1

Unread postby NonSuch » July 19th, 2006, 3:58 pm

Glad we could be of assistance.

This topic is now closed. If you wish it reopened, please send us an email to 'admin at malwareremoval.com' with a link to your thread.

You can help support this site from this link :
Donations For Malware Removal

Do not bother contacting us if you are not the topic starter. A valid, working link to the closed topic is required along with the user name used. If the user name does not match the one in the thread linked, the email will be deleted.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 28747
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove

Previous

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 298 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware