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MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.
We need to reset your "Hidden files and folders". System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
Open "My Computer".
Click on "Tools" and from the drop down menu select "Folder Options".
Select the "View" tab.
Under the Hidden files and folders heading UNSELECT "Show Hidden files and folders".
CHECK the Hide protected operating system files (recommended) option".
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