I am running Windows XP SP2 (Home Edition) + Internet Explorer 6.0 SP2. Pop-up windows started to appear quite recently each time I launch my browser. Most of the time it is a 'zipzappromos.com' window although I also get from time to time a 'traffic.waypointcash.com' one.
I have run the following according to your instructions:
1 - Spybot 1.3 + Ad-aware 6
2 - a2
3 - Norton Anti-Virus (installed on my computer) + House Call
4 - HijackThis 1.99.1, the log of which is included at the end of this post.
Please also note that I have performed the following, according to the instructions that have been given on the DELL Community Forum 'HijackThis':
1) Installed RegSeeker 1.35 & performed a search for the following:
- EGDACCESS_1058.dll
- EGDACCESS_1058_XP.cab
- Instant Access
I then deleted any entry referring these.
(I have also performed a global search on my PC and got rid of the EGDACCESS_1058.dll file.)
2) HijackThis > Open the Misc Tools section > Open hosts file manager
- clicked Open in Notepad
- added the following entries:
127.0.0.1 http://www.zipzappromos.com
127.0.0.1 zipzappromos.com
127.0.0.1 traffic.waypointcash.com
where each of them includes 7 spaces between '1' and the first letter
OK I am no techie but based on what is now happening ('zipzappromos' pop-ups now show a 'Cannot find server' page, I think my system now automatically redirects any such URL to my server and cannot find its content, right?). That is a first step but they still keep coming back, even in this 'new format'...
Finally I went to Internet Explorer > Tools > Internet Options > Sites, and added 'zipzappromos.com' and 'traffic.waypointcash.com' as forbidden sites. This didn't change anything.
Here is now my HijackThis log file content. Thanks in advance for your precious assistance!
Logfile of HijackThis v1.99.1
Scan saved at 12:37:05, on 07/05/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe
C:\DOCUMENTS AND SETTINGS\JOHO\MES DOCUMENTS\Z MES DOCUMENTS\qttask.exe
C:\Program Files\Larousse\Petit Larousse 2005\bin\HIPL2002Popup.exe
C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Colormailer\Photo Manager\MediaDetector.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Microsoft Office\Office10\msoffice.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HJT\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wanadoo.fr
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Startpagina = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Implements Jammer - {09F0F280-FB9A-481B-B69A-CB00DC44D027} - C:\PROGRA~1\ADVANC~1\POPUPJ~1.DLL (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: WebBar Class - {77712A64-F30B-47C8-A363-CDA1CEC7DC1B} - C:\PROGRA~1\ADVANC~1\ADVANC~1.DLL (file missing)
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: (no name) - {ACB3E0B7-7D0C-40B7-99B3-3EEACDF86BFB} - C:\WINDOWS\mslagent\4b_1,0,1,1_mslagent.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Fichiers communs\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Watch] C:\PROGRA~1\AvA\Watch.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\DOCUMENTS AND SETTINGS\JOHO\MES DOCUMENTS\Z MES DOCUMENTS\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HyperappelPL] C:\Program Files\Larousse\Petit Larousse 2005\bin\HIPL2002Popup.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [RevolteMediaDetector] C:\Program Files\Colormailer\Photo Manager\MediaDetector.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [PopupJammer] C:\Program Files\Advanced Searchbar\JAMMER.EXE
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Spamihilator] "C:\Program Files\Spamihilator\spamihilator.exe"
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Add to White List - C:\Program Files\Advanced Searchbar\addtolist.js
O8 - Extra context menu item: Delete from White List - C:\Program Files\Advanced Searchbar\delfromlist.js
O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.fr
O16 - DPF: A3Cab1 - http://www.globalcashsolutions.com/kithtml/A3Cab1.CAB
O16 - DPF: Interface Chat Wanadoo - http://chat7.x-echo.com/version6/Applet/wchatsign.cab
O16 - DPF: teleir_cert - https://static.ir.dgi.minefi.gouv.fr/se ... r_cert.cab
O16 - DPF: {093F9CF8-0DE1-491C-95D5-5EC257BD4CA3} - http://akamai.downloadv3.com/binaries/I ... _FR_XP.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/SSC/Shared ... vSniff.cab
O16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} - http://akamai.downloadv3.com/binaries/I ... _FR_XP.cab
O16 - DPF: {50AD557E-3426-41FD-AFDD-2AF39BB1C387} - http://akamai.downloadv3.com/binaries/L ... _FR_XP.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/19436147d7871620c5 ... 601_fr.cab
O16 - DPF: {5CA8D349-C6E7-11D4-8166-009027DF3BB2} (France Telecom MDDK ActiveX Control) - http://accueil.ava.serveur-ava.com/stki ... /mDKid.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {7589EEE6-E336-11D4-8A7E-EE1D971D9B47} - http://secure.aconti.net/acontix/goodthinxx.cab
O16 - DPF: {75D1F3B2-2A21-11D7-97B9-0010DC2A6243} (SecureLogin.SecureControl) - http://secure2.comned.com/signuptemplat ... curity.cab
O16 - DPF: {7DBFDA8E-D33B-11D4-9269-00600868E56E} (WWWInstall Class) - http://go.securelive.com/speed/WebInstall.dll
O16 - DPF: {8B936702-C234-40D0-B69C-A2F669A33978} - http://akamai.downloadv3.com/binaries/L ... _FR_XP.cab
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/Shared ... /cabsa.cab
O16 - DPF: {DDF44FD9-749F-4761-89BB-E8A59339E459} - http://akamai.downloadv3.com/binaries/L ... _FR_XP.cab
O16 - DPF: {EEECA057-AD0F-44A7-8BE5-8634CEDBDBD1} - http://akamai.downloadv3.com/binaries/I ... _FR_XP.cab
O16 - DPF: {F72BC3F0-6C20-4793-9DDA-258589D8A907} - http://akamai.downloadv3.com/binaries/I ... _FR_XP.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4D15C78C-D212-4925-84F6-0638120E287C}: NameServer = 80.10.246.134 80.10.246.7
O17 - HKLM\System\CS1\Services\Tcpip\..\{4D15C78C-D212-4925-84F6-0638120E287C}: NameServer = 80.10.246.134 80.10.246.7
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Service Norton AntiVirus Auto-Protect (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FICHIE~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe