Help removing the Trojan-Spy.html.... virus

[LCrime]

I have run several malware prevention applications, including most of the ones listed in the recommendations prior to running hijackthis. My PC is still infected by the Trojan-Spy.html virus. Please help. Please provide instructions as to what to do next.

Thanks in advance,

Luis Crime

[dobhar]

Hi LCrime...

My name is dobhar and I will be looking over your log after you post it. Give me a few minutes and I will post instructions

If you have any questions post them back in this thread do not start another.

Thanks,

[dobhar]

Hi again LCrime...

Please follow the instructions below to download HijackThis and post back a log for us to take a look.

Step 1.
==========
- Download HijackThis from http://downloads.malwareremoval.com/HijackThis.exe
- Save it on the root of your C: Drive to a folder called C:\HJT or C:\HijackThis
1. Open "My Computer"
2. Double-click "C:" or "Local Disk (C: )"
3. Right-click in an open area in that window
4. Select/left-click on "New" from the drop-down
5. Select/left-click on "Folder"
6. A folder will appear with the cursor blinking and the words "New Folder" will be highlighted
7. Name the folder HJT or HijackThis

Step 2.
==========
- Start HijackThis
- Put a checkmark in the checkbox labeled "Don't show this frame again when I start HijackThis."
- Click on the "None of the above, just start the program" button. You will then be presented with the main HijackThis screen
- Click the "Scan" button to start the process
- When scan complete click the "Save log" button
- Save the "Log" file into the HijackThis directory
- Close HijackThis program without "Fixing" anything
- Navigate to the HijackThis folder and double-click the 'hijackthis.log file
- Notepad should open
- Click on Edit and then Select All. All the text should now be selected
- Click on Edit and then Copy, which will copy all the selected text into your clipboard
- Come back to this thread and paste the contents of the log

[ChrisRLG]

Whilst we appreciate that you may be busy, it has been 14 days or more since we heard from you.

Infections can change and fresh instructions will now need to be given. This topic is now closed, if you still require assistance then please start a new topic in the Malware Removal Forum

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