I have seen the following during the various scanning processes: Adware.J.S.Mplug.A
I have run all sorts of spyware removal or anti-maleware scans. Several times I have thought I have successfully cleaned my computer only to have the process of my browser being hijacked again. I have used the Micrososft Malicious removal tool, Malwarebytes Anti-Maleware & Anti-Root kit, Microsoaft Safety Scanner, Adwcleaner, Adaware & more....I am concerned because I have read on these posts that the order of running these programs matters. I hope you are still able to help me!
DDS.txt log:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.17148 BrowserJavaVersion: 10.71.2
Run by ksa at 23:00:16 on 2014-12-04
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.12270.8265 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}
AV: Ad-Aware Antivirus *Disabled/Outdated* {D87B6541-12A1-DAEA-0033-9B8057AAB996}
SP: Microsoft Security Essentials *Enabled/Updated* {F4542E20-6399-F3B9-D5A7-4EE87964D00C}
SP: Ad-Aware Antivirus *Disabled/Outdated* {631A84A5-349B-D564-3A83-A0F22C2DF32B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Ad-Aware Firewall *Disabled* {E040E464-58CE-DBB2-2B6C-32B5A979FEED}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Google\Update\1.3.25.11\GoogleCrashHandler.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.4.6792.0\AdAwareTray.exe
C:\Program Files (x86)\Logitech\Vid HD\Vid.exe
C:\Program Files (x86)\Google\Update\1.3.25.11\GoogleCrashHandler64.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe
C:\Program Files (x86)\Trusteer\Rapport\bin\RapportService.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Users\ksa\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\CCleaner\CCleaner64.exe
C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe
C:\Program Files\Kromtech\Common\AccountService.exe
C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.4.6792.0\AdAwareService.exe
C:\Program Files (x86)\Lavasoft\Web Companion\TcpService\2.2.9.5\LavasoftTcpService.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe
c:\program files (x86)\real\realplayer\RPDS\Bin\rpdsvc.exe
C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\PROGRA~2\Intuit\QUICKB~3\QBDBMgrN.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\SearchIndexer.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\PROGRA~2\Intuit\QUICKB~2\QBDBMgrN.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\vssvc.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Bar = hxxp://www.google.com
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell.com
mStart Page = hxxp://www.google.com
mSearch Bar = hxxp://www.google.com
mSearch Page = hxxp://www.google.com
uSearchAssistant = hxxp://www.google.com
uURLSearchHooks: {4A7335F3-1A19-4B96-90CC-297690F58CDA}: - LocalServer32 - <no file>
mWinlogon: Userinit = userinit.exe,
BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BingExt.dll
uRun: [Logitech Vid] "C:\Program Files (x86)\Logitech\Vid HD\Vid.exe" -bootmode
uRun: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
uRun: [20D6CCAF5EB45A97555329B867DEC21165A8ED54._service_run] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=service
uRun: [GoogleChromeAutoLaunch_E4D220455C2D774F0677C1E3B8B89718] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window
uRun: [Web Companion] C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe --minimize
uRunOnce: [Application Restart #2] C:\Program Files (x86)\Google\Chrome\Application\chrome.exe --flag-switches-begin --flag-switches-end --restore-last-session -- http://r20.rs6.net/tn.jsp?f=001XQwPLibJ ... nkMnN3oA==
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe startup
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
StartupFolder: C:\Users\ksa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\ksa\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~3\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Trusted Zone: dell.com
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} - hxxps://support.dell.com/systemprofiler/SysProExe.CAB
DPF: {CF84DAC5-A4F5-419E-A0BA-C01FFD71112F} - hxxp://content.systemrequirementslab.co ... 5.15.0.cab
DPF: {D0659405-AD2E-4195-B67E-8B3AC42D763E} - hxxps://qbo.intuit.com/c30/v70.166/qboax11.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXc ... atgpc1.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{E49CA6C1-70C6-4278-8802-F734A9BC85AC} : NameServer = 31.168.224.106,5.135.12.52
TCP: Interfaces\{E49CA6C1-70C6-4278-8802-F734A9BC85AC} : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files (x86)\Belarc\BelarcAdvisor\System\BAVoilaX.dll
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
Handler: intu-help-qb7 - {5A03BD9D-766D-47A6-8E87-CD90F60BE245} - C:\Program Files (x86)\Intuit\QuickBooks 2014\HelpAsyncPluggableProtocol.dll
Handler: intu-help-qb8 - {CD17C364-2EC8-4929-91A9-C4839A20E909} - C:\Program Files (x86)\Intuit\QuickBooks 2015\HelpAsyncPluggableProtocol.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} -
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-mStart Page = http://www.google.com
x64-BHO: Bing Bar Helper: {1dad3af3-ef2f-4f64-ac4b-11789189fcb6} - C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\amd64\BingExt.dll
x64-BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files (x86)\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin64.dll
x64-BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.8.0_25\bin\ssv.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.8.0_25\bin\jp2ssv.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Bing Bar: {eec0f710-38b5-4aba-99bf-ec87564a4e13} -
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-Run: [AdAwareTray] "C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.4.6792.0\AdAwareTray.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - <orphaned>
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: intu-help-qb7 - {5A03BD9D-766D-47A6-8E87-CD90F60BE245} - <orphaned>
x64-Handler: intu-help-qb8 - {CD17C364-2EC8-4929-91A9-C4839A20E909} - <orphaned>
x64-Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\39.0.2171.71\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\ksa\AppData\Roaming\Mozilla\Firefox\Profiles\3pe3uug4.default-1417691818824\
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: c:\program files (x86)\real\realplayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\SkypeWebPlugin\npSkypeWebPlugin.dll
FF - plugin: C:\Program Files (x86)\SkypeWebPlugin\npSkypeWebPlugin64.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\MozillaPlugins\nprndlhtml5videoshim.dll
FF - plugin: C:\Users\ksa\AppData\Local\Citrix\Plugins\104\npappdetector.dll
FF - plugin: C:\Users\ksa\AppData\Roaming\Mozilla\plugins\npatgpc.dll
FF - plugin: C:\Users\ksa\AppData\Roaming\Mozilla\plugins\npicaN.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_239.dll
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2014-7-17 269008]
R0 RapportKE64;RapportKE64;C:\Windows\System32\drivers\RapportKE64.sys [2014-5-3 534104]
R1 RapportCerberus_80055;RapportCerberus_80055;C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\baseline\RapportCerberus64_80055.sys [2014-10-8 761720]
R1 RapportEI64;RapportEI64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys [2014-10-1 445880]
R1 RapportPG64;RapportPG64;C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys [2014-10-1 557656]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-3-28 241152]
R2 BrcmMgmtAgent;Broadcom Management Agent;C:\Program Files\Broadcom\MgmtAgent\BrcmMgmtAgent.exe [2010-6-29 158720]
R2 KromtechAccountService;Kromtech Account Service;C:\Program Files\Kromtech\Common\AccountService.exe [2014-10-2 211248]
R2 LavasoftAdAwareService11;Ad-Aware Service 11;C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.4.6792.0\AdAwareService.exe [2014-10-15 707888]
R2 LavasoftTcpService;LavasoftTcpService;C:\Program Files (x86)\Lavasoft\Web Companion\TcpService\2.2.9.5\LavasoftTcpService.exe [2014-11-27 1351512]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-11-30 1871160]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-11-30 969016]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-6-18 125584]
R2 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2013-11-8 1248256]
R2 RapportMgmtService;Rapport Management Service;C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe [2014-10-1 1919256]
R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2014-7-30 39568]
R2 RealPlayer Cloud Service;RealPlayer Cloud Service;C:\Program Files (x86)\Real\RealPlayer\RPDS\Bin\rpdsvc.exe [2014-6-23 1141848]
R2 RealPlayerUpdateSvc;RealPlayer Update Service;C:\Program Files (x86)\Real\UpdateService\RealPlayerUpdateSvc.exe [2014-7-30 23552]
R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2012-1-18 450848]
R3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2013-2-14 96768]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\SeaPort.EXE [2014-3-11 247968]
R3 CompFilter64;UVCCompositeFilter;C:\Windows\System32\drivers\lvbflt64.sys [2012-1-18 25632]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2010-6-8 406056]
R3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2012-1-18 351136]
R3 LVUVC64;Logitech HD Webcam C615(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2012-1-18 4865568]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-8-23 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-11-30 129752]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-11-30 63704]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2014-8-22 368624]
R3 QuickBooksDB24;QuickBooksDB24;C:\PROGRA~2\Intuit\QUICKB~3\QBDBMgrN.exe -hvQuickBooksDB24 --> C:\PROGRA~2\Intuit\QUICKB~3\QBDBMgrN.exe -hvQuickBooksDB24 [?]
R3 QuickBooksDB25;QuickBooksDB25;C:\PROGRA~2\Intuit\QUICKB~2\QBDBMgrN.exe -hvQuickBooksDB25 --> C:\PROGRA~2\Intuit\QUICKB~2\QBDBMgrN.exe -hvQuickBooksDB25 [?]
S2 51cdb72;Optimizer Pro Crash Monitor;C:\Windows\System32\rundll32.exe [2009-7-13 45568]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.3.132.0\BBSvc.EXE [2014-3-11 193696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 OutfoxTvService;OutfoxTvService;C:\Program Files\OutfoxTV\OutfoxTvService.exe --> C:\Program Files\OutfoxTV\OutfoxTvService.exe [?]
S2 SearchProtectionService;IE Search Set;C:\Program Files (x86)\Lavasoft\Web Companion\Application\Lavasoft.SearchProtect.WinService.exe [2014-11-27 15208]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-3-1 161384]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2013-12-10 57840]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2013-2-5 1512448]
S3 pmxdrv;pmxdrv;C:\Windows\System32\drivers\pmxdrv.sys [2013-8-22 31152]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-8-22 19456]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2014-2-13 56832]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-8-22 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2014-7-28 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-8-22 1255736]
.
=============== File Associations ===============
.
FileExt: .txt: Applications\ois.exe=C:\PROGRA~2\MICROS~3\Office14\OIS.EXE /shellOpen "%1" [UserChoice]
.
=============== Created Last 30 ================
.
2014-12-05 02:11:14 -------- d-----w- C:\AdwCleaner
2014-12-05 01:09:06 -------- d-----w- C:\NPE
2014-12-04 21:00:18 -------- d-----w- C:\Users\ksa\AppData\Local\CrashDumps
2014-12-04 20:36:42 -------- d-----w- C:\Users\ksa\AppData\Local\NPE
2014-12-04 20:36:42 -------- d-----w- C:\ProgramData\Norton
2014-12-04 19:33:29 -------- d-----w- C:\Users\ksa\AppData\Roaming\LavasoftStatistics
2014-12-04 19:33:20 -------- d-----w- C:\Users\ksa\AppData\Local\Lavasoft
2014-12-04 19:33:09 358736 ----a-w- C:\Windows\System32\LavasoftTcpService64.dll
2014-12-04 19:33:06 312424 ----a-w- C:\Windows\SysWow64\LavasoftTcpService.dll
2014-12-04 19:32:42 -------- d-----w- C:\Program Files (x86)\Lavasoft
2014-12-04 19:31:43 -------- d-----w- C:\Program Files\Lavasoft
2014-12-04 19:30:47 -------- d-----w- C:\Program Files\Common Files\Lavasoft
2014-12-04 03:16:53 11632448 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C4C34005-2399-4900-B797-E55DA058F863}\mpengine.dll
2014-12-03 20:03:20 1188440 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{D06CAC87-2DF7-4E78-A0CA-C16416E05799}\gapaengine.dll
2014-12-03 20:03:11 11632448 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-12-03 02:08:18 -------- d-----w- C:\Windows\pss
2014-12-03 01:57:49 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-12-01 20:31:45 111016 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll
2014-11-30 21:24:11 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-11-30 21:23:43 96472 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-11-30 21:23:43 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-11-30 21:23:43 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-11-30 20:34:41 -------- d-----w- C:\Users\ksa\AppData\Roaming\smileyswelove
2014-11-29 22:49:31 628496 ----a-w- C:\Users\ksa\AppData\Local\nsv2EA4.tmp
2014-11-29 21:14:25 -------- d-----w- C:\ProgramData\COMODO
2014-11-29 21:14:19 -------- d-----w- C:\Program Files\COMODO
2014-11-29 21:11:21 -------- d-----w- C:\Program Files (x86)\VideoLAN
2014-11-29 21:11:11 -------- d-----w- C:\Program Files\516C64E5-3026-4A0D-94EA-D9056A8554BA
2014-11-26 01:57:01 -------- d-----w- C:\Program Files (x86)\656C4FBB-6D62-4880-9183-2D9C3161E1B6
2014-11-26 01:52:43 -------- d-----w- C:\Program Files\Kromtech
2014-11-26 01:52:02 -------- d-----w- C:\ProgramData\Kromtech
2014-11-19 18:51:28 728064 ----a-w- C:\Windows\System32\kerberos.dll
2014-11-19 18:51:28 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2014-11-19 18:51:28 241152 ----a-w- C:\Windows\System32\pku2u.dll
2014-11-19 18:51:28 186880 ----a-w- C:\Windows\SysWow64\pku2u.dll
2014-11-10 21:57:10 220784 ----a-w- C:\Program Files (x86)\Mozilla Firefox\sandboxbroker.dll
2014-11-10 21:56:59 833648 ----a-w- C:\Program Files (x86)\Mozilla Firefox\libGLESv2.dll
2014-11-07 20:38:14 -------- d-----w- C:\Program Files (x86)\Big Solitaire
.
==================== Find3M ====================
.
2014-12-02 22:47:03 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-12-02 22:47:03 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-11-21 11:14:08 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-11-05 17:56:54 304640 ----a-w- C:\Windows\System32\generaltel.dll
2014-11-05 17:56:36 228864 ----a-w- C:\Windows\System32\aepdu.dll
2014-11-05 17:52:22 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-10-30 11:25:26 275080 ------w- C:\Windows\System32\MpSigStub.exe
2014-10-26 01:56:17 2237952 ----a-w- C:\Windows\System32\wininet.dll
2014-10-26 01:56:06 600064 ----a-w- C:\Windows\System32\vbscript.dll
2014-10-26 01:54:43 3959296 ----a-w- C:\Windows\System32\jscript9.dll
2014-10-26 01:54:36 67072 ----a-w- C:\Windows\System32\iesetup.dll
2014-10-26 01:54:36 136704 ----a-w- C:\Windows\System32\iesysprep.dll
2014-10-26 01:53:54 1509376 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-10-26 00:36:01 1762816 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-10-26 00:35:53 523776 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-10-26 00:34:48 2861568 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-10-26 00:34:43 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-10-26 00:34:43 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll
2014-10-26 00:34:16 1441280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-10-26 00:19:11 2706432 ----a-w- C:\Windows\System32\mshtml.tlb
2014-10-26 00:13:06 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-10-25 23:22:53 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe
2014-10-25 23:17:32 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe
2014-10-25 01:57:59 77824 ----a-w- C:\Windows\System32\packager.dll
2014-10-25 01:32:37 67584 ----a-w- C:\Windows\SysWow64\packager.dll
2014-10-19 17:33:52 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-10-18 02:05:23 861696 ----a-w- C:\Windows\System32\oleaut32.dll
2014-10-18 01:33:18 571904 ----a-w- C:\Windows\SysWow64\oleaut32.dll
2014-10-14 02:16:37 155064 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2014-10-14 02:13:06 683520 ----a-w- C:\Windows\System32\termsrv.dll
2014-10-14 02:13:00 3241984 ----a-w- C:\Windows\System32\msi.dll
2014-10-14 02:12:57 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-10-14 02:09:31 146432 ----a-w- C:\Windows\System32\msaudite.dll
2014-10-14 02:07:31 681984 ----a-w- C:\Windows\System32\adtschema.dll
2014-10-14 01:50:47 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-10-14 01:50:41 2363904 ----a-w- C:\Windows\SysWow64\msi.dll
2014-10-14 01:49:38 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-10-14 01:47:30 146432 ----a-w- C:\Windows\SysWow64\msaudite.dll
2014-10-14 01:46:02 681984 ----a-w- C:\Windows\SysWow64\adtschema.dll
2014-10-10 00:57:42 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-10-03 02:12:00 500224 ----a-w- C:\Windows\System32\AUDIOKSE.dll
2014-10-03 02:11:54 284672 ----a-w- C:\Windows\System32\EncDump.dll
2014-10-03 02:11:51 680960 ----a-w- C:\Windows\System32\audiosrv.dll
2014-10-03 02:11:51 440832 ----a-w- C:\Windows\System32\AudioEng.dll
2014-10-03 02:11:51 296448 ----a-w- C:\Windows\System32\AudioSes.dll
2014-10-03 01:44:42 442880 ----a-w- C:\Windows\SysWow64\AUDIOKSE.dll
2014-10-03 01:44:26 374784 ----a-w- C:\Windows\SysWow64\AudioEng.dll
2014-10-03 01:44:26 195584 ----a-w- C:\Windows\SysWow64\AudioSes.dll
2014-10-02 18:23:20 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2014-10-02 18:23:20 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
2014-10-01 16:42:52 534104 ----a-w- C:\Windows\System32\drivers\RapportKE64.sys
2014-09-25 02:08:38 371712 ----a-w- C:\Windows\System32\qdvd.dll
2014-09-25 01:40:50 519680 ----a-w- C:\Windows\SysWow64\qdvd.dll
2014-09-23 13:49:35 505416 ----a-w- C:\Windows\SysWow64\msvcp71.dll
2014-09-23 13:49:35 353864 ----a-w- C:\Windows\SysWow64\msvcr71.dll
2014-09-19 09:42:52 210944 ----a-w- C:\Windows\System32\wdigest.dll
2014-09-19 09:42:51 86528 ----a-w- C:\Windows\System32\TSpkg.dll
2014-09-19 09:42:49 342016 ----a-w- C:\Windows\System32\schannel.dll
2014-09-19 09:42:47 314880 ----a-w- C:\Windows\System32\msv1_0.dll
2014-09-19 09:42:47 309760 ----a-w- C:\Windows\System32\ncrypt.dll
2014-09-19 09:42:41 22016 ----a-w- C:\Windows\System32\credssp.dll
2014-09-19 09:23:55 172032 ----a-w- C:\Windows\SysWow64\wdigest.dll
2014-09-19 09:23:52 65536 ----a-w- C:\Windows\SysWow64\TSpkg.dll
2014-09-19 09:23:49 248832 ----a-w- C:\Windows\SysWow64\schannel.dll
2014-09-19 09:23:46 221184 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2014-09-19 09:23:45 259584 ----a-w- C:\Windows\SysWow64\msv1_0.dll
2014-09-19 09:23:36 17408 ----a-w- C:\Windows\SysWow64\credssp.dll
2014-09-09 22:11:04 2048 ----a-w- C:\Windows\System32\tzres.dll
2014-09-09 21:47:10 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
.
============= FINISH: 23:01:40.26 ===============
Attach.txt log:
Att.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 8/21/2013 7:59:31 PM
System Uptime: 12/4/2014 9:52:14 PM (2 hours ago)
.
Motherboard: Dell Inc. | | 0Y2MRG
Processor: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz | CPU 1 | 3101/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 284 GiB total, 184.551 GiB free.
D: is CDROM ()
E: is CDROM ()
G: is FIXED (NTFS) - 14 GiB total, 5.819 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: SBRE
Device ID: ROOT\LEGACY_SBRE\0000
Manufacturer:
Name: SBRE
PNP Device ID: ROOT\LEGACY_SBRE\0000
Service: SBRE
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Teredo Tunneling Adapter
Device ID: ROOT\*TEREDO\0000
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TEREDO\0000
Service: tunnel
.
==== System Restore Points ===================
.
RP260: 11/30/2014 3:36:43 PM - Removed Smileys We Love Toolbar for IE
RP261: 11/30/2014 3:40:49 PM - Removed Smileys We Love Toolbar for IE
RP262: 11/30/2014 7:57:19 PM - Windows Backup
RP263: 12/1/2014 9:53:04 AM - Windows Update
RP264: 12/1/2014 2:37:12 PM - Removed Java 8 Update 25
RP265: 12/2/2014 9:01:49 PM - Installed Microsoft Fix it 50123
RP266: 12/3/2014 10:08:37 PM - Removed Adobe Reader XI (11.0.09).
RP267: 12/4/2014 2:30:17 PM - AA11
RP268: 12/4/2014 2:32:19 PM - LavasoftWeCompanion
RP269: 12/4/2014 5:55:39 PM - Norton_Power_Eraser_20141204175538616
.
==== Installed Programs ======================
.
Ad-Aware Antivirus
Ad-Aware Web Companion
AdAwareInstaller
AdAwareUpdater
Adobe Acrobat X Standard - English, Français, Deutsch
Adobe AIR
Adobe Flash Player 15 ActiveX
Adobe Flash Player 15 Plugin
AMD Accelerated Video Transcoding
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Media Foundation Decoders
AMD Wireless Display v3.0
AntimalwareEngine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI AVIVO64 Codecs
Belarc Advisor 8.3
Bing Bar
Bonjour
Broadcom NetXtreme-I Netlink Driver and Management Installer
CameraHelperMsi
Catalyst Control Center
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Cisco Connect
Cisco WebEx Meetings
Citrix Online Launcher
Citrix XenApp Web Plugin
Compatibility Pack for the 2007 Office system
D3DX10
Definition Update for Microsoft Office 2010 (KB2899521) 32-Bit Edition
Dell System Detect
Dell System Detect Bootstrapper
Dropbox
erLT
ffdshow [rev 2527] [2008-12-19]
Google Chrome
Google Drive
Google Toolbar for Internet Explorer
GoToMeeting 7.0.4.2033
HP FWUpdateEDO2
HP Officejet Pro 8600 Basic Device Software
HP Officejet Pro 8600 Help
HP Officejet Pro 8600 Product Improvement Study
HP Update
HPDiagnosticAlert
I.R.I.S. OCR
iCloud
iTunes
Java 7 Update 71
Java 8 Update 25 (64-bit)
Java Auto Updater
join.me
Junk Mail filter update
KromtechAccountService
LavasoftTcpService
Logitech Vid HD
Logitech Webcam Software
LWS Facebook
LWS Gallery
LWS Help_main
LWS Launcher
LWS Motion Detection
LWS Pictures And Video
LWS Twitter
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
LWS YouTube Plugin
Malwarebytes Anti-Malware version 2.0.4.1028
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft OneDrive
Microsoft Outlook Social Connector Provider for Facebook 32-bit
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Movie Maker
Mozilla Firefox 33.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Nikon Message Center 2
Nikon Movie Editor
Photo Common
Photo Gallery
Picture Control Utility x64
QuickBooks
QuickBooks Premier: Accountant Edition 2014
QuickBooks Premier: Accountant Edition 2015
QuickBooks Runtime Redistributable
Quicken 2012
QuickTime 7
Rapport
RealDownloader
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealNetworks - Microsoft Visual C++ 2010 Runtime
RealPlayer Cloud
RealUpgrade 1.1
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4.5.1 (KB2894854v2)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972107)
Security Update for Microsoft .NET Framework 4.5.1 (KB2972216)
Security Update for Microsoft .NET Framework 4.5.1 (KB2978128)
Security Update for Microsoft .NET Framework 4.5.1 (KB2979578v2)
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2881071) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2883013) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skype Web Plugin
Skype™ 6.3
System Requirements Lab for Intel
Trusteer Endpoint Protection
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Excel 2010 (KB2889935) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2878251) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
UpdateService
VC12X64Redist
VC12X86Redist
Verizon Cloud
ViewNX 2
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258)
Web Companion
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
XFINITY Caller ID
.
==== Event Viewer Messages From Past Week ========
.
12/4/2014 9:56:48 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SBRE
12/4/2014 9:55:31 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the IE Search Set service to connect.
12/4/2014 9:54:47 PM, Error: Service Control Manager [7000] - The OutfoxTvService service failed to start due to the following error: The system cannot find the file specified.
12/4/2014 9:53:28 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Optimizer Pro Crash Monitor service to connect.
12/4/2014 9:53:09 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The UMVPFSrv service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The RealPlayer Update Service service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The RealPlayer Cloud Service service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The RealNetworks Downloader Resolver Service service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The QuickBooksDB25 service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The QuickBooksDB24 service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The QBIDPService service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The QBCFMonitorService service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The MBAMService service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The MBAMScheduler service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The Broadcom Management Agent service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The BBUpdate service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The AMD External Events Utility service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7034] - The Ad-Aware Service 11 service terminated unexpectedly. It has done this 1 time(s).
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The LavasoftTcpService service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The Kromtech Account Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The IE Search Set service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/4/2014 9:40:47 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/4/2014 8:07:00 PM, Error: Service Control Manager [7030] - The NPEService service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
12/4/2014 12:01:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/4/2014 12:01:12 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
12/4/2014 12:01:12 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/3/2014 9:58:58 PM, Error: Microsoft-Windows-Eventlog [23] - The event logging service encountered an error (res=32) while initializing logging resources for channel Microsoft-Windows-LanguagePackSetup/Operational.
12/3/2014 9:57:57 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.
12/3/2014 9:57:57 AM, Error: Service Control Manager [7000] - The Apple Mobile Device service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/3/2014 11:05:23 PM, Error: Schannel [36888] - The following fatal alert was generated: 43. The internal error state is 252.
12/2/2014 3:23:13 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk1\DR1.
12/2/2014 2:32:19 PM, Error: Service Control Manager [7034] - The Rapport Management Service service terminated unexpectedly. It has done this 1 time(s).
12/2/2014 2:31:01 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MBAMScheduler service.
12/1/2014 8:21:55 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.
12/1/2014 8:21:55 PM, Error: Service Control Manager [7000] - The Google Update Service (gupdate) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/1/2014 8:21:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
11/30/2014 8:32:44 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the MBAMScheduler service to connect.
11/30/2014 8:32:44 PM, Error: Service Control Manager [7000] - The MBAMScheduler service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
11/30/2014 7:57:41 PM, Error: Ntfs [137] - The default transaction resource manager on volume Amrhein Desktop encountered a non-retryable error and could not start. The data contains the error code.
11/30/2014 7:57:39 PM, Error: Ntfs [137] - The default transaction resource manager on volume RECOVERY encountered a non-retryable error and could not start. The data contains the error code.
11/30/2014 6:09:30 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SBRE wpnfd_1_10_0_2
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