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You want to ensure that Resident Shield is set to Disabled. If it is not, then please disable it.
Double click Resident Shield.
Untick the Resident Shield Checkbox.
Click the Save Changes button.
Vista/Windows 7 users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install. All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
Select the option YES, I accept the Terms of Use then click on:
When prompted allow the Add-On/Active X to install.
Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
Now click on Advanced Settings and select the following:
Scan for potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth Technology
Now click on:
The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
When completed the Online Scan will begin automatically.
Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
Now click on:
Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
Copy and paste that log as a reply to this topic.
Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
Not sure if this is the right log file. It does not appear to be in the Eset folder, but I copied the virus report before closing. Looks like they got to The Ting Tings.
C:\Documents and Settings\All Users\Documents\My Music\Ting Tings\The Ting Tings - We Started Nothing (2008)\07-the_ting_tings-be_the_one.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan F:\PC\My Music\Ting Tings\The Ting Tings - We Started Nothing (2008)\07-the_ting_tings-be_the_one.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan
A common infection method for Malware authors is to host audio/video files on P2P networks that require a special codec to play them. When the user attempts to play the file he/she is prompted to download the codec. Of course the codec turns out to be an infection of some sort. This is the very reason we discourage the use of P2P software. I suggest you completely delete the two Ting Tings folders below to be sure there are no other surprises contained in them.
C:\Documents and Settings\All Users\Documents\My Music\Ting Tings
F:\PC\My Music\Ting Tings\The Ting Tings - We Started Nothing (2008)
Security Check
Please download Security Check by screen317 from one of the links below:
Results of screen317's Security Check version 0.99.43 Windows XP Service Pack 3 x86 Internet Explorer 8 ``````````````Antivirus/Firewall Check:`````````````` Windows Firewall Enabled! AVG Anti-Virus Free Edition 2012 Lavasoft Ad-Watch Live! Anti-Virus Antivirus up to date! `````````Anti-malware/Other Utilities Check:````````` Spybot - Search & Destroy Malwarebytes Anti-Malware version 1.62.0.1300 Java(TM) 6 Update 32 Java version out of Date! Adobe Flash Player 11.3.300.268 Adobe Reader X (10.1.3) Mozilla Firefox (14.0.1) Mozilla Thunderbird 13.0. Thunderbird out of Date! ````````Process Check: objlist.exe by Laurent```````` AVG avgwdsvc.exe AVG avgtray.exe AVG avgrsx.exe AVG avgnsx.exe AVG avgemc.exe `````````````````System Health check````````````````` Total Fragmentation on Drive C:: 5% ````````````````````End of Log``````````````````````
Please let me know that you completed the cleanup steps, and reviewed the rest of the post. Once I receive your reply, unless there are other malware questions or concerns, I will have this topic closed as resolved.
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