I play Call of Duty religiously. Three days ago I noticed that in game (only) video became very choppy and stuttering. I kept getting, and still do now, an Intel message which pops up from my system tray that says there's a problem with 'optomal resolution settings'.
I checked my settings and everything in game and on my laptop seemed normal and because the previous day I had played, everything had been fine, I decided to try tweaking my resolution settings in game and on my system but nothing works. I ran Norton 360, nothing. I then ran Super anti-spyware, again nothing. Being seriously concerned, I bought a copy of StopZilla and holy crap, I had a load of nasty critters. Vundo is the name that sticks in my head for one, there were a couple of key-loggers, a couple of trojans and some other stuff too (hijackers and re-directs). I still have the StopZilla logs if you want to see them.
I went to BleepingComputer and they recomended to go through you first; here I am.
Originally I couldn't get any of the DDS programs to even run and had to accomplish this via safe mode. The HiJackThis log didn't run at first, however a second attempt generated the log you see below; no need for safe mode for that one.
One more issue to heap onto this steaming mess...when I shut down after the safe mode run of DDS and fired up my laptop StopZilla lit up with a boat load of Google redirect viruses; I have not removed them yet and am awaiting further instruction.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/13/2010 6:12:32 PM
System Uptime: 10/13/2011 6:58:38 PM (1 hours ago)
.
Motherboard: ASUSTeK Computer Inc. | | UL50VT
Processor: Genuine Intel(R) CPU U7300 @ 1.30GHz | Socket 478 | 1733/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 312.235 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
Class GUID: {4d36e968-e325-11ce-bfc1-08002be10318}
Description: NVIDIA GeForce G210M
Device ID: PCI\VEN_10DE&DEV_0A74&SUBSYS_1AF21043&REV_A2\4&25EC4E7B&0&0008
Manufacturer: NVIDIA
Name: NVIDIA GeForce G210M
PNP Device ID: PCI\VEN_10DE&DEV_0A74&SUBSYS_1AF21043&REV_A2\4&25EC4E7B&0&0008
Service: nvlddmkm
.
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Description: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BE3&SUBSYS_1AF21043&REV_A1\4&25EC4E7B&0&0108
Manufacturer: Microsoft
Name: High Definition Audio Controller
PNP Device ID: PCI\VEN_10DE&DEV_0BE3&SUBSYS_1AF21043&REV_A1\4&25EC4E7B&0&0108
Service: HDAudBus
.
==== System Restore Points ===================
.
RP505: 10/11/2011 5:08:05 PM - Windows Backup
RP506: 10/12/2011 3:00:10 AM - Windows Update
RP507: 10/12/2011 6:12:28 PM - Removed Steam
RP508: 10/12/2011 6:30:26 PM - StopZILLA! Restore Point.
RP509: 10/12/2011 10:47:02 PM - Installed HiJackThis
RP510: 10/12/2011 10:55:27 PM - Removed HiJackThis
RP511: 10/12/2011 10:56:12 PM - Installed HiJackThis
RP512: 10/12/2011 11:54:20 PM - Removed HiJackThis
RP513: 10/13/2011 12:34:40 AM - Installed HiJackThis
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.6 MUI
AIO_CDA_ProductContext
AIO_CDA_Software
AIO_Scan
Alcor Micro USB Card Reader
ArcSoft MediaConverter 2.5
ArcSoft ShowBiz DVD 2
ASUS AI Recovery
ASUS AP Bank
ASUS FancyStart
ASUS LifeFrame3
ASUS Live Update
ASUS MultiFrame
ASUS SmartLogon
ASUS Virtual Camera
ASUS_UL_Series_Screensaver
ATK Generic Function Service
ATK Hotkey
ATK Media
ATKOSD2
Bing Bar
Bing Bar Platform
BufferChm
C5100
c5100_Help
Compatibility Pack for the 2007 Office system
ControlDeck
Copy
D3DX10
DesignPro 5
Destinations
DeviceDiscovery
DocProc
Express Gate
Facebook Video Calling 1.0.0.8714
Fax
GoldWave v5.58
GPBaseService2
HiJackThis
HP Driver Diagnostics
HP Update
HPDiagnosticAlert
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
IHA_MessageCenter
Java 2 Runtime Environment, SE v1.4.2_11
Junk Mail filter update
MarketResearch
MediaBrowser LE
Memorex exPressit Label Design Studio
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Suite 2006
Microsoft Digital Image Suite 2006 Editor
Microsoft Digital Image Suite 2006 Library
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Converter Pack
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser (KB973685)
Norton 360
Password Recovery 5.0
Realtek High Definition Audio Driver
Redist
Roxio Burn
Roxio Roxio Burn
Roxio Update Manager
Scan
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
SmartWebPrinting
SolutionCenter
Status
STOPzilla
TeamSpeak 3 Client
The KMPlayer (remove only)
Toolbox
TrayApp
UnloadSupport
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2553110)
USB Audio/Video Driver
Verizon Download Manager
Verizon Media Manager
Vz In Home Agent
WebReg
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinFlash
Wireless Console 3
World of Warcraft
.
==== Event Viewer Messages From Past Week ========
.
10/6/2011 5:22:14 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
10/13/2011 7:01:06 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
10/13/2011 7:00:49 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
10/13/2011 7:00:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
10/13/2011 7:00:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
10/13/2011 6:59:26 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/13/2011 6:59:26 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
10/13/2011 6:59:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
10/13/2011 6:59:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
10/13/2011 6:59:20 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/13/2011 6:59:14 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/13/2011 6:59:06 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 DfsC discache eeCtrl IDSVia64 is3srv NetBIOS NetBT nsiproxy Psched rdbss SABKUTIL SASDIFSV SASKUTIL spldr SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf
10/13/2011 6:59:05 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
10/13/2011 6:59:05 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/13/2011 6:59:05 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
10/13/2011 6:59:05 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/13/2011 6:59:05 PM, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/13/2011 6:59:05 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/13/2011 6:59:04 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
10/13/2011 6:59:04 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/13/2011 6:59:04 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
10/13/2011 6:59:04 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
10/13/2011 6:59:04 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
10/13/2011 6:56:48 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: is3srv SABKUTIL
10/13/2011 6:56:31 PM, Error: Service Control Manager [7000] - The MOBCleanup service failed to start due to the following error: The system cannot find the file specified.
10/12/2011 5:36:15 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
10/12/2011 5:36:15 PM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/10/2011 8:07:33 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
10/10/2011 8:06:49 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied..
10/10/2011 10:36:39 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: SABKUTIL
10/10/2011 10:31:08 PM, Error: Service Control Manager [7034] - The hpqcxs08 service terminated unexpectedly. It has done this 1 time(s).
10/10/2011 10:31:08 PM, Error: Service Control Manager [7034] - The HP CUE DeviceDiscovery Service service terminated unexpectedly. It has done this 1 time(s).
10/10/2011 10:21:54 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
10/10/2011 10:21:54 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
10/10/2011 10:21:54 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
.
==== End Of File ===========================
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
--
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:38:52 AM, on 10/13/2011
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\PIXELA\MediaBrowser LE\MBCameraMonitor.exe
C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\AsScrPro.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Hp\Digital Imaging\smart web printing\hpswp_clipbook.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.tmprg.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - (no file)
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\IPS\IPSBHO.DLL
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Bing Bar BHO - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: @C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll,-100 - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.3.2322.0\npwinext.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\coIEPlg.dll
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Hotkey\HControlUser.exe
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATKOSD2\ATKOSD2.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Media\DMedia.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Dave\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [Verizon Media Manager] C:\Program Files (x86)\Verizon\Verizon Media Manager\Release\Verizon Media Manager.exe 0
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Device Monitor LE.lnk = ?
O4 - Global Startup: FancyStart daemon.lnk = ?
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: NewShortcut1.lnk = ?
O4 - Global Startup: SRS Premium Sound.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\j2re1.4.2_11\bin\npjpi142_11.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\j2re1.4.2_11\bin\npjpi142_11.dll
O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.5.0.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cab
O16 - DPF: {80AEEC0E-A2BE-4B8D-985F-350FE869DC40} (HPDDClientExec Class) - http://h20264.www2.hp.com/ediags/dd/ins ... sVista.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.4.2) - https://mionet.senvid.net/downloads/jin ... s-i586.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: AFBAgent - Unknown owner - C:\Windows\system32\FBAgent.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: ASLDR Service (ASLDRService) - ASUS - C:\Program Files (x86)\ASUS\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: dldt_device - Unknown owner - C:\Windows\system32\dldtcoms.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: IHA_MessageCenter - Unknown owner - C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MOBCleanup - Unknown owner - C:\Users\Dave\AppData\Local\Temp\MOBCleanup.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files (x86)\Norton 360\Engine\5.1.0.29\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (verizondm) (sprtsvc_verizondm) - SupportSoft, Inc. - C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
O23 - Service: Super Thruster Service (SupThrSrv) - ASUS - C:\eSupport\SupThrSrv\SupThrSrv.exe
O23 - Service: STOPzilla Service (szserver) - iS3, Inc. - C:\Program Files (x86)\Common Files\iS3\Anti-Spyware\SZServer.exe
O23 - Service: SupportSoft Repair Service (verizondm) (tgsrvc_verizondm) - SupportSoft, Inc. - C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 12062 bytes
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Uninstall list is below:
--
Update for Microsoft Office 2007 (KB2508958)
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.4.6 MUI
Alcor Micro USB Card Reader
ArcSoft MediaConverter 2.5
ArcSoft ShowBiz DVD 2
ASUS AI Recovery
ASUS AP Bank
ASUS FancyStart
ASUS LifeFrame3
ASUS Live Update
ASUS MultiFrame
ASUS SmartLogon
ASUS Virtual Camera
ASUS_UL_Series_Screensaver
ATK Generic Function Service
ATK Hotkey
ATK Media
ATKOSD2
Bing Bar
Bing Bar Platform
Compatibility Pack for the 2007 Office system
ControlDeck
D3DX10
DesignPro 5
Express Gate
Facebook Video Calling 1.0.0.8714
GoldWave v5.58
HiJackThis
HP Driver Diagnostics
HP Update
HPDiagnosticAlert
IHA_MessageCenter
Java 2 Runtime Environment, SE v1.4.2_11
Junk Mail filter update
MediaBrowser LE
Memorex exPressit Label Design Studio
Microsoft Digital Image Suite 2006
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Converter Pack
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook 2007
Microsoft Office Outlook 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
MSXML 4.0 SP3 Parser (KB973685)
Norton 360
Password Recovery 5.0
Realtek High Definition Audio Driver
Redist
Roxio Burn
Roxio Roxio Burn
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Security Update for Microsoft Office Word 2007 (KB2344993)
STOPzilla
TeamSpeak 3 Client
The KMPlayer (remove only)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2553110)
USB Audio/Video Driver
Verizon Download Manager
Verizon Media Manager
Vz In Home Agent
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Mail
Windows Live Messenger
Windows Live Messenger
Windows Live Movie Maker
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer
Windows Live Writer
Windows Live Writer Resources
WinFlash
Wireless Console 3
World of Warcraft
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I'm not going any further until I hear from you guys and/or gals.
Thanks in advance for all you are doing or will do.