Description of Problem
DDS.scr run in safe mode. Desktop wont load
DDS.txt
attach.txt
My mom borrowed the computer for a day and now the computer won't boot. Desktop wont load. Friend gave me Dr Web LIVECD adware and trojans found. Cant figure out how to save DrWeb report. He recommend malware removal.DDS.scr run in safe mode. Desktop wont load
DDS.txt
.
DDS (Ver_2011-08-26.01) - NTFSAMD64 MINIMAL
Internet Explorer: 7.0.6002.18005
Run by [removed] at 23:32:48 on 2011-08-27
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3998.3395 [GMT -6:00]
.
AV: Norton Internet Security *Disabled/Outdated* {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8}
FW: Norton Internet Security *Disabled* {B0F2DB13-C654-2E74-30D4-99C9310F0F2E}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\Explorer.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2929271
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=93&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
uURLSearchHooks: YTNavAssist.YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\YTNavAssist.dll
mURLSearchHooks: quixley_v1 Toolbar: {e50ada55-898b-4ea5-a392-aaeae55710f0} - C:\Program Files (x86)\quixley_v1\prxtbquix.dll
mWinlogon: Userinit=C:\Windows\system32\userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
BHO: Play Pickle Text: {02f0243c-2e71-4a1a-a790-6c30888119d0} - C:\Program Files (x86)\Play Pickle\pptl.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
BHO: GamePlayLabsBHO Class: {984a9162-8891-4d19-8cfe-17648bb4e1ec} - C:\Program Files (x86)\GamePlayLabs\BHO.dll
BHO: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Play Pickle: {aeb04b5e-c981-47a9-b847-33ee4c92f6b9} - C:\Program Files (x86)\Play Pickle\playpicklelib32.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: quixley_v1 Toolbar: {e50ada55-898b-4ea5-a392-aaeae55710f0} - C:\Program Files (x86)\quixley_v1\prxtbquix.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
TB: Search Toolbar: {9d425283-d487-4337-bab6-ab8354a81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
TB: quixley_v1 Toolbar: {e50ada55-898b-4ea5-a392-aaeae55710f0} - C:\Program Files (x86)\quixley_v1\prxtbquix.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Messenger (Yahoo!)] "C:\PROGRA~2\Yahoo!\MESSEN~1\YahooMessenger.exe" -quiet
uRun: [ares] "C:\Program Files (x86)\Ares\Ares.exe" -h
uRun: [Google Update] "C:\Users\hp\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun: [Microsoft Default Manager] "c:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [<NO NAME>]
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
StartupFolder: C:\Users\hp\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
uPolicies-system: WallpaperStyle = 2
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
dPolicies-system: WallpaperStyle = 2
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DB38E21A-0133-419d-92AD-ECDFD5244D6D} - {3E2DFD6A-4E20-4d4c-AA8B-E1F9DBEF3C80} - C:\Program Files (x86)\ShoppingReport2\Bin\2.7.28\ShoppingReport.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
IE: {EB620C54-E229-4942-87CE-E717109FC8C6} - {714E0876-FCEE-49ce-A429-B9AD8AEFCB56} - C:\Program Files (x86)\ShoppingReport2\Bin\2.7.28\ShoppingReport.dll
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{2889C24E-36A7-4D71-8751-ADC3AE692189} : DhcpNameServer = 192.168.1.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\CoIEPlg.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Play Pickle Text: {02F0243C-2E71-4a1a-A790-6C30888119D0} - C:\Program Files (x86)\Play Pickle\pptl.dll
BHO-X64: Play Pickle Text - No File
BHO-X64: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
BHO-X64: HP Print Enhancer - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO-X64: Conduit Engine - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: GamePlayLabsBHO Class: {984A9162-8891-4D19-8CFE-17648BB4E1EC} - C:\Program Files (x86)\GamePlayLabs\BHO.dll
BHO-X64: GamePlayLabsBHO - No File
BHO-X64: Search Toolbar: {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Play Pickle: {AEB04B5E-C981-47a9-B847-33EE4C92F6B9} - C:\Program Files (x86)\Play Pickle\playpicklelib32.dll
BHO-X64: Play Pickle - No File
BHO-X64: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll
BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64: Ask Toolbar BHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: quixley_v1 Toolbar: {e50ada55-898b-4ea5-a392-aaeae55710f0} - C:\Program Files (x86)\quixley_v1\prxtbquix.dll
BHO-X64: quixley_v1 - No File
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
BHO-X64: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
BHO-X64: HP Smart BHO Class - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\coIEPlg.dll
TB-X64: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0552.0\msneshellx.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn2\yt.dll
TB-X64: Search Toolbar: {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll
TB-X64: quixley_v1 Toolbar: {e50ada55-898b-4ea5-a392-aaeae55710f0} - C:\Program Files (x86)\quixley_v1\prxtbquix.dll
TB-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
mRun-x64: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun-x64: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun-x64: [TVAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
mRun-x64: [UCam_Menu] "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
mRun-x64: [UpdateLBPShortCut] "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
mRun-x64: [UpdatePSTShortCut] "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
mRun-x64: [QlbCtrl.exe] "C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" /Start
mRun-x64: [UpdateP2GoShortCut] "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
mRun-x64: [UpdatePDIRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
mRun-x64: [Microsoft Default Manager] "c:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"
mRun-x64: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun-x64: [WirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [(Default)]
mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
.
============= SERVICES / DRIVERS ===============
.
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1008000.029\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1008000.029\SYMEFA64.SYS [?]
R3 enecir;ENE CIR Receiver;C:\Windows\system32\DRIVERS\enecir.sys --> C:\Windows\system32\DRIVERS\enecir.sys [?]
S1 BHDrvx64;Symantec Heuristics Driver;C:\Windows\system32\drivers\NISx64\1008000.029\BHDrvx64.sys --> C:\Windows\system32\drivers\NISx64\1008000.029\BHDrvx64.sys [?]
S1 ccHP;Symantec Hash Provider;C:\Windows\system32\Drivers\NISx64\1008000.029\ccHPx64.sys --> C:\Windows\system32\Drivers\NISx64\1008000.029\ccHPx64.sys [?]
S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20110615.001\IDSviA64.sys [2011-6-15 488056]
S2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_7477fb4c\AESTSr64.exe --> C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_7477fb4c\AESTSr64.exe [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 FontCache;Windows Font Cache Service;C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-8-22 135664]
S2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
S2 Norton Internet Security;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe [2010-6-22 117640]
S2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe [2009-6-1 365952]
S2 TVCapSvc;TV Background Capture Service (TVBCS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe [2009-2-4 296320]
S2 TVSched;TV Task Scheduler (TVTS);C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe [2009-2-24 116104]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2009-5-31 222512]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-5-9 136824]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-8-22 135664]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
S3 JMCR;JMCR;C:\Windows\system32\DRIVERS\jmcr.sys --> C:\Windows\system32\DRIVERS\jmcr.sys [?]
S3 NETw3v64;Intel(R) PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\NETw3v64.sys --> C:\Windows\system32\DRIVERS\NETw3v64.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 SYMNDISV;Symantec Network Filter Driver;C:\Windows\system32\Drivers\NISx64\1008000.029\SYMNDISV.SYS --> C:\Windows\system32\Drivers\NISx64\1008000.029\SYMNDISV.SYS [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2010-6-25 89920]
.
=============== Created Last 30 ================
.
2011-08-17 02:14:15 0 ----a-w- C:\Users\hp\AppData\Local\wlmg.exe
2011-08-17 02:14:15 0 ----a-w- C:\Users\hp\AppData\Local\ksuv.exe
2011-08-17 02:14:15 0 ----a-w- C:\Users\hp\AppData\Local\bokv.exe
2011-08-17 02:14:15 0 ----a-w- C:\Users\hp\AppData\Local\aqox.exe
2011-08-17 02:14:15 0 ----a-w- C:\ProgramData\skmt.exe
2011-08-17 02:14:15 0 ----a-w- C:\ProgramData\mujq.exe
2011-08-17 02:14:15 0 ----a-w- C:\ProgramData\ilmf.exe
2011-08-17 02:14:15 0 ----a-w- C:\ProgramData\gyqb.exe
2011-08-17 02:14:00 361984 ----a-w- C:\Users\hp\AppData\Local\xby.exe
2011-08-16 11:58:19 8578896 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D241BA9B-9CD0-4DFA-8686-46DB5775B187}\mpengine.dll
2011-08-09 18:14:19 451072 ----a-w- C:\Windows\System32\winsrv.dll
2011-08-09 18:14:17 2409784 ----a-w- C:\Program Files\Windows Mail\OESpamFilter.dat
2011-08-09 18:14:17 2409784 ----a-w- C:\Program Files (x86)\Windows Mail\OESpamFilter.dat
2011-08-09 18:14:06 275456 ----a-w- C:\Windows\System32\drivers\mrxsmb10.sys
2011-08-09 18:14:00 1427344 ----a-w- C:\Windows\System32\drivers\tcpip.sys
.
==================== Find3M ====================
.
2011-07-22 14:10:31 1383424 ----a-w- C:\Windows\System32\mshtml.tlb
2011-07-22 13:54:40 1383424 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2011-06-21 16:06:57 1032192 ----a-w- C:\Windows\System32\wininet.dll
2011-06-21 15:49:52 834048 ----a-w- C:\Windows\SysWow64\wininet.dll
2011-06-21 14:41:18 485376 ----a-w- C:\Windows\System32\html.iec
2011-06-21 14:13:51 389632 ----a-w- C:\Windows\SysWow64\html.iec
2011-06-20 08:45:17 4699536 ----a-w- C:\Windows\System32\ntoskrnl.exe
2011-06-02 13:50:04 2764288 ----a-w- C:\Windows\System32\win32k.sys
.
============= FINISH: 23:34:06.89 ===============
attach.txt
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 6/15/2010 7:04:46 PM
System Uptime: 8/27/2011 11:28:05 PM (0 hours ago)
.
Motherboard: Hewlett-Packard | | 30F7
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz | CPU | 2094/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 240.335 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 1.897 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318}
Description: Consumer IR Devices
Device ID: ROOT\SYSTEM\0001
Manufacturer: Microsoft
Name: Consumer IR Devices
PNP Device ID: ROOT\SYSTEM\0001
Service: circlass
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader X (10.0.1)
Apple Application Support
Apple Software Update
Ares 2.1.2
Ask Toolbar
blinkx beat
Compatibility Pack for the 2007 Office system
Conduit Engine
CyberLink DVD Suite
Default Manager
ESU for Microsoft Vista
Facetheme
GamePlayLabs Plugin
Google Chrome
Google Update Helper
Hotbar
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Advisor
HP Common Access Service Library
HP Customer Experience Enhancements
HP Doc Viewer
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart SlingPlayer
HP MediaSmart TV
HP MediaSmart Webcam
HP Quick Launch Buttons
HP Support Assistant
HP Total Care Setup
HP Update
HP User Guides 0125
HP Wireless Assistant
HPAsset component for HP Active Support Library
IDT Audio
Java(TM) 6 Update 13
JMicron Flash Media Controller Driver
K-Lite Codec Pack 5.8.3 (Full)
LabelPrint
LightScribe System Software
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
Norton Internet Security
Play Pickle
Power2Go
PowerDirector
QuickTime
quixley_v1 Toolbar
Realtek 8101E/8168/8169 PCI/PCIe Adapters
ResultBar 1.0 build 113
ScanQuery 1.0 build 127 powered by FIRST SEARCHBAR
Search Toolbar
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2509488)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft Office 2007 System (KB2541012)
Security Update for Microsoft Office Excel 2007 (KB2541007)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
ShopperReports
Skype Toolbars
Skype™ 5.3
SmartWebPrinting
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Yahoo! BrowserPlus 2.9.8
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
8/27/2011 11:30:24 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
8/27/2011 11:30:22 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/27/2011 11:30:21 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
8/27/2011 11:30:08 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccHP DfsC eeCtrl IDSVia64 NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr SRTSPX SymIM SYMTDI tdx Wanarpv6
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
8/27/2011 11:30:08 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
8/27/2011 11:29:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
8/27/2011 11:29:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
8/27/2011 11:29:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
8/27/2011 11:29:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/27/2011 11:29:21 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
.
==== End Of File ===========================