hello i am hoping you can tell me if these driver hook/rootkit infections are bad enough or real, so as to back up and reformat or can it be fixed, i have avg anti virus , and i seem to have no symptoms except avg found 46 rootkits some are whitelisted and cannot be removed,
i have a basic home network and my son got a bunch of virus's the other day on a laptop which doesn't boot now, this was discovered on 6/8/11 it seems all of those are drivers that are supposedly infected..i can send the csv of the avg report? in a zip file too..
hoping i don't have to reformat..
thanks
sincerely
John K
here is the dds reports
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