No sound and curser jumping all over the page.

[shekha]

Hello,

Windows could not find ComboFix through Start > Run but it was in my documents so i deleted it. No sign of it in C. All others removed as requested. I did try reinstalling the drivers for the audio but on reboot it said no ADI driver codec found. I really appreciate you trying to help. Maybe the sound card just decided to go at the same time as the reinstall because i have worked on this for weeks now. Thank you for helping and assuring me no malware anyway.

[jmw3]

No problem at all

As this is a dedicated Malware removal site, you may want to check out a couple of other websites that may be able to help with the sound issue:
TechSupportForum
What the Tech
The Elder Geek

All are excellent main stream Tech Support sites.

All Clean
Now that your system is safe we would like you to keep it that way.
Take the time to follow these recommendations & it will greatly reduce the risk of further infections and greatly diminish the chances of you having to visit here again.

Create a Clean System Restore Point
Create a new, clean System Restore point which you can use in case of future system problems:
Press Start->All Programs->Accessories->System Tools->System Restore
Select Create a restore point, then Next, type a name like All Clean then press the Create button and once it's done press Close
Now remove old, infected System Restore points:
Next click Start->Run and type cleanmgr in the box and click OK
Ensure the boxes for Temporary Files & Temporary Internet Files are checked. You can choose to check other boxes if you wish but they are not required.
Select the More Options tab, under System Restore click Clean up... and click Yes to the prompt
Click OK and Yes to confirm.

Set Correct Settings For Files That Should Be Hidden In Windows XP

• Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab
• Under Hidden files and folders if necessary select Do not show hidden files and folders
• If unchecked, checkHide protected operating system files (Recommended)
• If necessary check Display content of system folders
• If necessary Uncheck Hide file extensions for known file types
• Click OK

Microsoft Windows Update
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows
Go to Start > All Programs > Windows Update
To update Office
Open up any Office program.
Go to Help > Check for Updates

Malwarebytes' Anti-Malware
Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is totally free but for real-time protection you will have to pay a small one-time fee.
You can find a tutorial here. Keep it updated & run it regularly.

SpywareBlaster
Download and install Javacools SpywareBlaster from here
SpywareBlaster adds a list of ActiveX controls, tracking cookies and sites which will be blocked in either Internet Explorer or Firefox browsers. You need to manually check for updates regularly.

Download and Install a HOSTS File
A HOSTS file is a big list of bad web sites. The list has a specific format, a specific name, (name is just HOSTS with no file extension), and a specific location. Your machine always looks at that file in that location before connecting to a web site to verify the address. So the HOSTS listing can be used to "short circuit" a request to a bad website by giving it the address of your own machine.
Install MVPS Hosts File From Here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE

Web of Trust
WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:

• Green to go
• Yellow for caution
• Red to stop

WOT has an addon available for both Firefox and Internet Explorer.

Install WinPatrol
Download it here
You can find information about how WinPatrol works here

Read some information here on how to prevent Malware.

Hopefully these steps will help keep your computer clean.

If there are any other questions then feel free to ask or in future do not hesitate to contact us here at The Malware Removal Forums

[shekha]

Hello,
Thank you very much. I appreciate all your help. I will check out these other links to see if we can troubleshoot the audio.

[jmw3]

No problem at all.... Glad I could help

Good Luck & Surf Safe

As your malware problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

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