Please help...IE 8 gets redirected HijackThis Log attached

[joey40ny]

Hi Cypher
see attached

C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv.zip Win32/Bagle.gen.zip worm
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv1.zip Win32/Bagle.gen.zip worm
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv2.zip Win32/Bagle.gen.zip worm
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv3.zip Win32/Bagle.gen.zip worm
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv4.zip Win32/Bagle.gen.zip worm
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinBankerfgv5.zip Win32/Bagle.gen.zip worm
C:\Qoobox\Quarantine\C\WINDOWS\system32\Drivers\mouclass.sys.vir Win32/Olmarik.ZC trojan

[Cypher]

Hi joey40ny.
Please do the following then let me know how you're PC is performing.
If you're having no other problems i can give you final instructions.

Delete file/folder
Press Start->Run, copy/paste the following command into the box and press OK: Do not include the word Quote:

cmd /c del /F C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy

A blank command window will open on your desktop, then close in a minute or two. This is normal.

[joey40ny]

Done Thanks

AVG resident shield found this infected file yesterday

see attached file screenshot

[Cypher]

Hi joey40ny.
Those are infected system restore points, well will take care of those now when we clean up

your latest set of logs appear to be clean!
This is my general post for when your logs show no more signs of malware.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Time for some housekeeping

• Click on Start >> Run...
• Now type in ComboFix /Uninstall into the and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
  

The above procedure will reset your System Restore and clear out the backups and quarantines created during the course of this fix.

Next

Clean up with OTM

• Double-click OTM.exe to start the program, This tool will remove all the tools we used to clean your pc.
• Close all other programs apart from OTMoveIt3 as this step will require a reboot
• On the OTM main screen, press the CleanUp! button
• Say Yes to the prompt and then allow the program to reboot your computer.

You can now delete any tools we used if they remain on your Desktop.


Protection Programs
Don't forget to re-enable any protection programs we disabled during your fix.

Here are some free programs I recommend that could help you improve your computer's security.

Install SiteAdvisor
SiteAdvisor is a toolbar for Microsoft Internet Explorer and Mozilla Firefox which alerts you if you're about to enter a potentially dangerous website.
You can find more information and download it from Here

Install WinPatrol
As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
For more information, please visit HERE

MVPS Hosts

Install MVPS Hosts File From Here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
You can Find the Tutorial HERE

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer
You can do that HERE

Read some information HERE On how to prevent Malware

Is your pc running slow?
Read What to do if your Computer is running slowly

I would be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Safe surfing!

[joey40ny]

Performance is very good
Thanks for the recommends and many thanks for all your help

Joey

[Cypher]

Hi joey40ny.
You're most welcome.
I will ask for this topic to be closed good luck and stay safe.

[Dakeyras]

As it appears this issue has been resolved, this topic is now closed.

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