browser gets redirected (like many others)

[johnecono]

I have Symantec Antivirus Corporate edition, and I can't turn it off to run ComboFix - - I've tried to find how to do it, and I don't have the SEPM console - - any ideas?

[Cypher]

Hi try this.

To turn off File System Realtime Protection temporarily

• Look On the taskbar in the lower-right corner of the Windows Desktop.
• Right-click on the Norton AntiVirus Corporate Edition icon.
• Then uncheck Enable File System Realtime Protection.

[johnecono]

Hi - - first I had to go into program files I run one of the symantec programs to get the icon to show up - - but even then, I couldn't uncheck the realtime protection - - is there something running in task manager that I could shut down?

[Cypher]

Ok try this first then let me know if you're searches are still redirected.

TDSSKiller

• Please Download TDSSKiller.exe and save it on your desktop.
• Important!: Run this fix once and once only.
• Double click TDSSKiller.exe to run it.
• a log file should be created on your C: drive named something like TDSSKiller.2.3.2.0 19.06.2010
• To find the log click Start > Computer > C:.
• Please post the contents of that log in your next reply.

[johnecono]

Redirects seem to have stopped. IE is still broken, and I get a popup every boot that says:
---------------------------
DAEMON Tools
---------------------------
Initialization error.
This program requires at least Windows 2000 with SPTD 1.24 or higher.
Kernel debugger must be deactivated.
---------------------------
OK
---------------------------


00:04:26:578 2600 TDSS rootkit removing tool 2.3.2.1 Jun 30 2010 09:28:26
00:04:26:578 2600 ================================================================================
00:04:26:578 2600 SystemInfo:

00:04:26:578 2600 OS Version: 5.1.2600 ServicePack: 3.0
00:04:26:578 2600 Product type: Workstation
00:04:26:578 2600 ComputerName: LANFILL-6
00:04:26:578 2600 UserName: Sarah
00:04:26:578 2600 Windows directory: C:\WINDOWS
00:04:26:578 2600 System windows directory: C:\WINDOWS
00:04:26:578 2600 Processor architecture: Intel x86
00:04:26:578 2600 Number of processors: 1
00:04:26:578 2600 Page size: 0x1000
00:04:26:578 2600 Boot type: Normal boot
00:04:26:578 2600 ================================================================================
00:04:26:859 2600 Initialize success
00:04:26:859 2600
00:04:26:859 2600 Scanning Services ...
00:04:27:421 2600 Raw services enum returned 375 services
00:04:27:421 2600
00:04:27:421 2600 Scanning Drivers ...
00:04:28:312 2600 ACPI (8fd99680a539792a30e97944fdaecf17) C:\WINDOWS\system32\DRIVERS\ACPI.sys
00:04:28:343 2600 ACPIEC (9859c0f6936e723e4892d7141b1327d5) C:\WINDOWS\system32\DRIVERS\ACPIEC.sys
00:04:28:390 2600 aec (8bed39e3c35d6a489438b8141717a557) C:\WINDOWS\system32\drivers\aec.sys
00:04:28:453 2600 AegisP (12dafd934641dcf61e446313bc261ec2) C:\WINDOWS\system32\DRIVERS\AegisP.sys
00:04:28:500 2600 AFD (7e775010ef291da96ad17ca4b17137d7) C:\WINDOWS\System32\drivers\afd.sys
00:04:28:578 2600 AgereSoftModem (b3192376c7a3814b5341efc2202022f8) C:\WINDOWS\system32\DRIVERS\AGRSM.sys
00:04:28:703 2600 ApfiltrService (87ec3fdcaf6c5052e2e72b861dedd3d3) C:\WINDOWS\system32\DRIVERS\Apfiltr.sys
00:04:28:843 2600 Arp1394 (b5b8a80875c1dededa8b02765642c32f) C:\WINDOWS\system32\DRIVERS\arp1394.sys
00:04:28:890 2600 AsyncMac (b153affac761e7f5fcfa822b9c4e97bc) C:\WINDOWS\system32\DRIVERS\asyncmac.sys
00:04:28:921 2600 atapi (9f3a2f5aa6875c72bf062c712cfa2674) C:\WINDOWS\system32\DRIVERS\atapi.sys
00:04:28:953 2600 Atmarpc (9916c1225104ba14794209cfa8012159) C:\WINDOWS\system32\DRIVERS\atmarpc.sys
00:04:28:984 2600 audstub (d9f724aa26c010a217c97606b160ed68) C:\WINDOWS\system32\DRIVERS\audstub.sys
00:04:29:000 2600 Beep (da1f27d85e0d1525f6621372e7b685e9) C:\WINDOWS\system32\drivers\Beep.sys
00:04:29:156 2600 cbidf2k (90a673fc8e12a79afbed2576f6a7aaf9) C:\WINDOWS\system32\drivers\cbidf2k.sys
00:04:29:203 2600 CCDECODE (0be5aef125be881c4f854c554f2b025c) C:\WINDOWS\system32\DRIVERS\CCDECODE.sys
00:04:29:218 2600 Cdaudio (c1b486a7658353d33a10cc15211a873b) C:\WINDOWS\system32\drivers\Cdaudio.sys
00:04:29:234 2600 Cdfs (c885b02847f5d2fd45a24e219ed93b32) C:\WINDOWS\system32\drivers\Cdfs.sys
00:04:29:265 2600 Cdrom (1f4260cc5b42272d71f79e570a27a4fe) C:\WINDOWS\system32\DRIVERS\cdrom.sys
00:04:29:296 2600 CmBatt (0f6c187d38d98f8df904589a5f94d411) C:\WINDOWS\system32\DRIVERS\CmBatt.sys
00:04:29:328 2600 Compbatt (6e4c9f21f0fae8940661144f41b13203) C:\WINDOWS\system32\DRIVERS\compbatt.sys
00:04:29:359 2600 Disk (044452051f3e02e7963599fc8f4f3e25) C:\WINDOWS\system32\DRIVERS\disk.sys
00:04:29:421 2600 dmboot (d992fe1274bde0f84ad826acae022a41) C:\WINDOWS\system32\drivers\dmboot.sys
00:04:29:625 2600 dmio (7c824cf7bbde77d95c08005717a95f6f) C:\WINDOWS\system32\drivers\dmio.sys
00:04:29:703 2600 dmload (e9317282a63ca4d188c0df5e09c6ac5f) C:\WINDOWS\system32\drivers\dmload.sys
00:04:29:734 2600 DMusic (8a208dfcf89792a484e76c40e5f50b45) C:\WINDOWS\system32\drivers\DMusic.sys
00:04:29:765 2600 dot4 (3e4b043f8bc6be1d4820cc6c9c500306) C:\WINDOWS\system32\DRIVERS\Dot4.sys
00:04:29:828 2600 Dot4Print (77ce63a8a34ae23d9fe4c7896d1debe7) C:\WINDOWS\system32\DRIVERS\Dot4Prt.sys
00:04:29:859 2600 dot4usb (6ec3af6bb5b30e488a0c559921f012e1) C:\WINDOWS\system32\DRIVERS\dot4usb.sys
00:04:29:890 2600 drmkaud (8f5fcff8e8848afac920905fbd9d33c8) C:\WINDOWS\system32\drivers\drmkaud.sys
00:04:29:953 2600 dtscsi (12aca694b50ea53563c1e7c99e7bb27d) C:\WINDOWS\System32\Drivers\dtscsi.sys
00:04:30:015 2600 E100B (2646883e6dd867cd872d5b51b6036710) C:\WINDOWS\system32\DRIVERS\e100b325.sys
00:04:30:046 2600 Fastfat (38d332a6d56af32635675f132548343e) C:\WINDOWS\system32\drivers\Fastfat.sys
00:04:30:078 2600 Fdc (92cdd60b6730b9f50f6a1a0c1f8cdc81) C:\WINDOWS\system32\drivers\Fdc.sys
00:04:30:203 2600 Fips (d45926117eb9fa946a6af572fbe1caa3) C:\WINDOWS\system32\drivers\Fips.sys
00:04:30:343 2600 Flpydisk (9d27e7b80bfcdf1cdd9b555862d5e7f0) C:\WINDOWS\system32\drivers\Flpydisk.sys
00:04:30:359 2600 FltMgr (b2cf4b0786f8212cb92ed2b50c6db6b0) C:\WINDOWS\system32\drivers\fltmgr.sys
00:04:30:421 2600 Fs_Rec (3e1e2bd4f39b0e2b7dc4f4d2bcc2779a) C:\WINDOWS\system32\drivers\Fs_Rec.sys
00:04:30:421 2600 Ftdisk (6ac26732762483366c3969c9e4d2259d) C:\WINDOWS\system32\DRIVERS\ftdisk.sys
00:04:30:468 2600 GEARAspiWDM (f2f431d1573ee632975c524418655b84) C:\WINDOWS\system32\Drivers\GEARAspiWDM.sys
00:04:30:484 2600 Gpc (0a02c63c8b144bd8c86b103dee7c86a2) C:\WINDOWS\system32\DRIVERS\msgpc.sys
00:04:30:531 2600 HDAudBus (573c7d0a32852b48f3058cfd8026f511) C:\WINDOWS\system32\DRIVERS\HDAudBus.sys
00:04:30:546 2600 HidUsb (ccf82c5ec8a7326c3066de870c06daf1) C:\WINDOWS\system32\DRIVERS\hidusb.sys
00:04:30:625 2600 HTTP (f80a415ef82cd06ffaf0d971528ead38) C:\WINDOWS\system32\Drivers\HTTP.sys
00:04:30:687 2600 i8042prt (4a0b06aa8943c1e332520f7440c0aa30) C:\WINDOWS\system32\DRIVERS\i8042prt.sys
00:04:30:812 2600 ialm (bc1f1ff8d5800398937966cdb0a97fdc) C:\WINDOWS\system32\DRIVERS\ialmnt5.sys
00:04:31:015 2600 Imapi (c43aaf999ddfe725e3c2200e11b63534) C:\WINDOWS\system32\DRIVERS\imapi.sys
00:04:31:015 2600 Suspicious file (Forged): C:\WINDOWS\system32\DRIVERS\imapi.sys. Real md5: c43aaf999ddfe725e3c2200e11b63534, Fake md5: 083a052659f5310dd8b6a6cb05edcf8e
00:04:31:015 2600 File "C:\WINDOWS\system32\DRIVERS\imapi.sys" infected by TDSS rootkit ... 00:04:33:250 2600 Backup copy found, using it..
00:04:33:265 2600 will be cured on next reboot
00:04:33:687 2600 IntcAzAudAddService (b12a9fc49cd2765a43829d834f518aed) C:\WINDOWS\system32\drivers\RtkHDAud.sys
00:04:33:921 2600 intelppm (8c953733d8f36eb2133f5bb58808b66b) C:\WINDOWS\system32\DRIVERS\intelppm.sys
00:04:33:953 2600 Ip6Fw (3bb22519a194418d5fec05d800a19ad0) C:\WINDOWS\system32\drivers\ip6fw.sys
00:04:34:015 2600 IpFilterDriver (731f22ba402ee4b62748adaf6363c182) C:\WINDOWS\system32\DRIVERS\ipfltdrv.sys
00:04:34:078 2600 IpInIp (b87ab476dcf76e72010632b5550955f5) C:\WINDOWS\system32\DRIVERS\ipinip.sys
00:04:34:125 2600 IpNat (cc748ea12c6effde940ee98098bf96bb) C:\WINDOWS\system32\DRIVERS\ipnat.sys
00:04:34:140 2600 IPSec (23c74d75e36e7158768dd63d92789a91) C:\WINDOWS\system32\DRIVERS\ipsec.sys
00:04:34:156 2600 IRENUM (c93c9ff7b04d772627a3646d89f7bf89) C:\WINDOWS\system32\DRIVERS\irenum.sys
00:04:34:187 2600 isapnp (05a299ec56e52649b1cf2fc52d20f2d7) C:\WINDOWS\system32\DRIVERS\isapnp.sys
00:04:34:187 2600 Kbdclass (463c1ec80cd17420a542b7f36a36f128) C:\WINDOWS\system32\DRIVERS\kbdclass.sys
00:04:34:281 2600 klmd23 (67e1faa88fb397b3d56909d7e04f4dd3) C:\WINDOWS\system32\drivers\klmd.sys
00:04:34:312 2600 kmixer (692bcf44383d056aed41b045a323d378) C:\WINDOWS\system32\drivers\kmixer.sys
00:04:34:343 2600 KSecDD (b467646c54cc746128904e1654c750c1) C:\WINDOWS\system32\drivers\KSecDD.sys
00:04:34:375 2600 meiudf (7efac183a25b30fb5d64cc9d484b1eb6) C:\WINDOWS\system32\Drivers\meiudf.sys
00:04:34:375 2600 mnmdd (4ae068242760a1fb6e1a44bf4e16afa6) C:\WINDOWS\system32\drivers\mnmdd.sys
00:04:34:406 2600 Modem (dfcbad3cec1c5f964962ae10e0bcc8e1) C:\WINDOWS\system32\drivers\Modem.sys
00:04:34:421 2600 Mouclass (35c9e97194c8cfb8430125f8dbc34d04) C:\WINDOWS\system32\DRIVERS\mouclass.sys
00:04:34:453 2600 mouhid (b1c303e17fb9d46e87a98e4ba6769685) C:\WINDOWS\system32\DRIVERS\mouhid.sys
00:04:34:468 2600 MountMgr (a80b9a0bad1b73637dbcbba7df72d3fd) C:\WINDOWS\system32\drivers\MountMgr.sys
00:04:34:515 2600 MRxDAV (11d42bb6206f33fbb3ba0288d3ef81bd) C:\WINDOWS\system32\DRIVERS\mrxdav.sys
00:04:34:703 2600 MRxSmb (f3aefb11abc521122b67095044169e98) C:\WINDOWS\system32\DRIVERS\mrxsmb.sys
00:04:34:718 2600 Msfs (c941ea2454ba8350021d774daf0f1027) C:\WINDOWS\system32\drivers\Msfs.sys
00:04:34:750 2600 MSKSSRV (d1575e71568f4d9e14ca56b7b0453bf1) C:\WINDOWS\system32\drivers\MSKSSRV.sys
00:04:34:781 2600 MSPCLOCK (325bb26842fc7ccc1fcce2c457317f3e) C:\WINDOWS\system32\drivers\MSPCLOCK.sys
00:04:34:796 2600 MSPQM (bad59648ba099da4a17680b39730cb3d) C:\WINDOWS\system32\drivers\MSPQM.sys
00:04:34:812 2600 mssmbios (af5f4f3f14a8ea2c26de30f7a1e17136) C:\WINDOWS\system32\DRIVERS\mssmbios.sys
00:04:34:859 2600 MSTEE (e53736a9e30c45fa9e7b5eac55056d1d) C:\WINDOWS\system32\drivers\MSTEE.sys
00:04:34:890 2600 Mup (2f625d11385b1a94360bfc70aaefdee1) C:\WINDOWS\system32\drivers\Mup.sys
00:04:34:937 2600 NABTSFEC (5b50f1b2a2ed47d560577b221da734db) C:\WINDOWS\system32\DRIVERS\NABTSFEC.sys
00:04:35:265 2600 NAVENG (83518e6cc82bdc3c3db0c12d1c9a2275) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100628.002\naveng.sys
00:04:35:359 2600 NAVEX15 (85cf37740fe06c7a2eaa7f6c81f0819c) C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20100628.002\navex15.sys
00:04:35:562 2600 NDIS (1df7f42665c94b825322fae71721130d) C:\WINDOWS\system32\drivers\NDIS.sys
00:04:35:625 2600 NdisIP (7ff1f1fd8609c149aa432f95a8163d97) C:\WINDOWS\system32\DRIVERS\NdisIP.sys
00:04:35:640 2600 NdisTapi (1ab3d00c991ab086e69db84b6c0ed78f) C:\WINDOWS\system32\DRIVERS\ndistapi.sys
00:04:35:671 2600 Ndisuio (f927a4434c5028758a842943ef1a3849) C:\WINDOWS\system32\DRIVERS\ndisuio.sys
00:04:35:687 2600 NdisWan (edc1531a49c80614b2cfda43ca8659ab) C:\WINDOWS\system32\DRIVERS\ndiswan.sys
00:04:35:734 2600 NDProxy (6215023940cfd3702b46abc304e1d45a) C:\WINDOWS\system32\drivers\NDProxy.sys
00:04:35:765 2600 NetBIOS (5d81cf9a2f1a3a756b66cf684911cdf0) C:\WINDOWS\system32\DRIVERS\netbios.sys
00:04:35:796 2600 NetBT (74b2b2f5bea5e9a3dc021d685551bd3d) C:\WINDOWS\system32\DRIVERS\netbt.sys
00:04:35:796 2600 NIC1394 (e9e47cfb2d461fa0fc75b7a74c6383ea) C:\WINDOWS\system32\DRIVERS\nic1394.sys
00:04:35:812 2600 Npfs (3182d64ae053d6fb034f44b6def8034a) C:\WINDOWS\system32\drivers\Npfs.sys
00:04:35:843 2600 Ntfs (78a08dd6a8d65e697c18e1db01c5cdca) C:\WINDOWS\system32\drivers\Ntfs.sys
00:04:35:937 2600 Null (73c1e1f395918bc2c6dd67af7591a3ad) C:\WINDOWS\system32\drivers\Null.sys
00:04:35:984 2600 NwlnkFlt (b305f3fad35083837ef46a0bbce2fc57) C:\WINDOWS\system32\DRIVERS\nwlnkflt.sys
00:04:36:015 2600 NwlnkFwd (c99b3415198d1aab7227f2c88fd664b9) C:\WINDOWS\system32\DRIVERS\nwlnkfwd.sys
00:04:36:250 2600 ohci1394 (ca33832df41afb202ee7aeb05145922f) C:\WINDOWS\system32\DRIVERS\ohci1394.sys
00:04:36:281 2600 Parport (5575faf8f97ce5e713d108c2a58d7c7c) C:\WINDOWS\system32\drivers\Parport.sys
00:04:36:328 2600 PartMgr (beb3ba25197665d82ec7065b724171c6) C:\WINDOWS\system32\drivers\PartMgr.sys
00:04:36:359 2600 ParVdm (70e98b3fd8e963a6a46a2e6247e0bea1) C:\WINDOWS\system32\drivers\ParVdm.sys
00:04:36:375 2600 PCI (a219903ccf74233761d92bef471a07b1) C:\WINDOWS\system32\DRIVERS\pci.sys
00:04:36:406 2600 PCIIde (ccf5f451bb1a5a2a522a76e670000ff0) C:\WINDOWS\system32\DRIVERS\pciide.sys
00:04:36:421 2600 Pcmcia (9e89ef60e9ee05e3f2eef2da7397f1c1) C:\WINDOWS\system32\DRIVERS\pcmcia.sys
00:04:36:500 2600 PCTCore (167b2fea66dde6925766d1a81a1affc0) C:\WINDOWS\system32\drivers\PCTCore.sys
00:04:36:640 2600 pfc (6c1618a07b49e3873582b6449e744088) C:\WINDOWS\system32\drivers\pfc.sys
00:04:36:703 2600 pgfilter (79bad6756154335d5304f0fe39961f5b) C:\Program Files\PeerGuardian2\pgfilter.sys
00:04:36:812 2600 PptpMiniport (efeec01b1d3cf84f16ddd24d9d9d8f99) C:\WINDOWS\system32\DRIVERS\raspptp.sys
00:04:36:843 2600 PSched (09298ec810b07e5d582cb3a3f9255424) C:\WINDOWS\system32\DRIVERS\psched.sys
00:04:36:906 2600 Ptilink (80d317bd1c3dbc5d4fe7b1678c60cadd) C:\WINDOWS\system32\DRIVERS\ptilink.sys
00:04:36:937 2600 PxHelp20 (d86b4a68565e444d76457f14172c875a) C:\WINDOWS\system32\Drivers\PxHelp20.sys
00:04:37:000 2600 RasAcd (fe0d99d6f31e4fad8159f690d68ded9c) C:\WINDOWS\system32\DRIVERS\rasacd.sys
00:04:37:015 2600 Rasl2tp (11b4a627bc9614b885c4969bfa5ff8a6) C:\WINDOWS\system32\DRIVERS\rasl2tp.sys
00:04:37:062 2600 RasPppoe (5bc962f2654137c9909c3d4603587dee) C:\WINDOWS\system32\DRIVERS\raspppoe.sys
00:04:37:125 2600 Raspti (fdbb1d60066fcfbb7452fd8f9829b242) C:\WINDOWS\system32\DRIVERS\raspti.sys
00:04:37:187 2600 Rdbss (7ad224ad1a1437fe28d89cf22b17780a) C:\WINDOWS\system32\DRIVERS\rdbss.sys
00:04:37:203 2600 RDPCDD (4912d5b403614ce99c28420f75353332) C:\WINDOWS\system32\DRIVERS\RDPCDD.sys
00:04:37:250 2600 RDPWD (6728e45b66f93c08f11de2e316fc70dd) C:\WINDOWS\system32\drivers\RDPWD.sys
00:04:37:296 2600 redbook (f828dd7e1419b6653894a8f97a0094c5) C:\WINDOWS\system32\DRIVERS\redbook.sys
00:04:37:359 2600 s24trans (1cc074e0d48383d4e9bffc6a26c2a58a) C:\WINDOWS\system32\DRIVERS\s24trans.sys
00:04:37:468 2600 SAVRT (c8023be4dda22a52cd2f60d9cb9b3985) C:\Program Files\Symantec AntiVirus\savrt.sys
00:04:37:531 2600 SAVRTPEL (30547fd7692dc799a0b397b2b918a158) C:\Program Files\Symantec AntiVirus\Savrtpel.sys
00:04:37:703 2600 sdbus (8d04819a3ce51b9eb47e5689b44d43c4) C:\WINDOWS\system32\DRIVERS\sdbus.sys
00:04:37:750 2600 Secdrv (90a3935d05b494a5a39d37e71f09a677) C:\WINDOWS\system32\DRIVERS\secdrv.sys
00:04:37:796 2600 Serial (cca207a8896d4c6a0c9ce29a4ae411a7) C:\WINDOWS\system32\drivers\Serial.sys
00:04:37:828 2600 sffdisk (0fa803c64df0914b41f807ea276bf2a6) C:\WINDOWS\system32\DRIVERS\sffdisk.sys
00:04:37:859 2600 sffp_sd (c17c331e435ed8737525c86a7557b3ac) C:\WINDOWS\system32\DRIVERS\sffp_sd.sys
00:04:37:906 2600 Sfloppy (8e6b8c671615d126fdc553d1e2de5562) C:\WINDOWS\system32\drivers\Sfloppy.sys
00:04:37:968 2600 SLIP (866d538ebe33709a5c9f5c62b73b7d14) C:\WINDOWS\system32\DRIVERS\SLIP.sys
00:04:38:046 2600 splitter (ab8b92451ecb048a4d1de7c3ffcb4a9f) C:\WINDOWS\system32\drivers\splitter.sys
00:04:38:140 2600 sptd (08116c6098df9ce3f535cb55784c818d) C:\WINDOWS\system32\Drivers\sptd.sys
00:04:38:359 2600 sr (76bb022c2fb6902fd5bdd4f78fc13a5d) C:\WINDOWS\system32\DRIVERS\sr.sys
00:04:38:656 2600 Srv (89220b427890aa1dffd1a02648ae51c3) C:\WINDOWS\system32\DRIVERS\srv.sys
00:04:38:875 2600 streamip (77813007ba6265c4b6098187e6ed79d2) C:\WINDOWS\system32\DRIVERS\StreamIP.sys
00:04:39:281 2600 swenum (3941d127aef12e93addf6fe6ee027e0f) C:\WINDOWS\system32\DRIVERS\swenum.sys
00:04:39:453 2600 swmidi (8ce882bcc6cf8a62f2b2323d95cb3d01) C:\WINDOWS\system32\drivers\swmidi.sys
00:04:39:546 2600 SymEvent (42123611a49c33536ab29bdd852a9f5e) C:\Program Files\Symantec\SYMEVENT.SYS
00:04:39:609 2600 SYMREDRV (8ddb430ea48468c156db872a214178fc) C:\WINDOWS\System32\Drivers\SYMREDRV.SYS
00:04:39:671 2600 SYMTDI (ec1a39493fb104d317e8271162a74b94) C:\WINDOWS\System32\Drivers\SYMTDI.SYS
00:04:39:750 2600 sysaudio (8b83f3ed0f1688b4958f77cd6d2bf290) C:\WINDOWS\system32\drivers\sysaudio.sys
00:04:39:890 2600 TBiosDrv (eeca2b57545e7b7be949b5e70e31444f) C:\WINDOWS\system32\drivers\TBiosDrv.sys
00:04:39:937 2600 Tcpip (9aefa14bd6b182d61e3119fa5f436d3d) C:\WINDOWS\system32\DRIVERS\tcpip.sys
00:04:39:968 2600 TDPIPE (6471a66807f5e104e4885f5b67349397) C:\WINDOWS\system32\drivers\TDPIPE.sys
00:04:40:000 2600 TDTCP (c56b6d0402371cf3700eb322ef3aaf61) C:\WINDOWS\system32\drivers\TDTCP.sys
00:04:40:046 2600 TermDD (88155247177638048422893737429d9e) C:\WINDOWS\system32\DRIVERS\termdd.sys
00:04:40:078 2600 tifm21 (244cfbffdefb77f3df571a8cd108fc06) C:\WINDOWS\system32\drivers\tifm21.sys
00:04:40:125 2600 TPwSav (9ffffb4c5b06c7b75e8159f1106006ac) C:\WINDOWS\system32\Drivers\TPwSav.sys
00:04:40:156 2600 Tvs (cc6763889198ef975b143d49789bcfa9) C:\WINDOWS\system32\DRIVERS\Tvs.sys
00:04:40:218 2600 Udfs (5787b80c2e3c5e2f56c2a233d91fa2c9) C:\WINDOWS\system32\drivers\Udfs.sys
00:04:40:265 2600 Update (402ddc88356b1bac0ee3dd1580c76a31) C:\WINDOWS\system32\DRIVERS\update.sys
00:04:40:328 2600 USBAAPL (60a68a5ea173a97971ee9f1ff49eb2b3) C:\WINDOWS\system32\Drivers\usbaapl.sys
00:04:40:421 2600 usbaudio (e919708db44ed8543a7c017953148330) C:\WINDOWS\system32\drivers\usbaudio.sys
00:04:40:562 2600 usbccgp (173f317ce0db8e21322e71b7e60a27e8) C:\WINDOWS\system32\DRIVERS\usbccgp.sys
00:04:40:593 2600 usbehci (65dcf09d0e37d4c6b11b5b0b76d470a7) C:\WINDOWS\system32\DRIVERS\usbehci.sys
00:04:40:656 2600 usbhub (1ab3cdde553b6e064d2e754efe20285c) C:\WINDOWS\system32\DRIVERS\usbhub.sys
00:04:40:687 2600 usbprint (a717c8721046828520c9edf31288fc00) C:\WINDOWS\system32\DRIVERS\usbprint.sys
00:04:40:718 2600 usbser (1c888b000c2f9492f4b15b5b6b84873e) C:\WINDOWS\system32\DRIVERS\usbser.sys
00:04:40:765 2600 USBSTOR (a32426d9b14a089eaa1d922e0c5801a9) C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS
00:04:40:796 2600 usbuhci (26496f9dee2d787fc3e61ad54821ffe6) C:\WINDOWS\system32\DRIVERS\usbuhci.sys
00:04:40:843 2600 VF0350Vfx (86326062a90494bdd79ce383511d7d69) C:\WINDOWS\system32\DRIVERS\V0350VFx.sys
00:04:40:875 2600 VF0350Vid (f9a3663065a897cec4a48c9854b35cd3) C:\WINDOWS\system32\DRIVERS\V0350Vid.sys
00:04:40:921 2600 VgaSave (0d3a8fafceacd8b7625cd549757a7df1) C:\WINDOWS\System32\drivers\vga.sys
00:04:40:953 2600 VolSnap (4c8fcb5cc53aab716d810740fe59d025) C:\WINDOWS\system32\drivers\VolSnap.sys
00:04:41:109 2600 w39n51 (b1f126e7e28877106d60e6ff3998d033) C:\WINDOWS\system32\DRIVERS\w39n51.sys
00:04:41:375 2600 Wanarp (e20b95baedb550f32dd489265c1da1f6) C:\WINDOWS\system32\DRIVERS\wanarp.sys
00:04:41:437 2600 wanatw (0a716c08cb13c3a8f4f51e882dbf7416) C:\WINDOWS\system32\DRIVERS\wanatw4.sys
00:04:41:500 2600 wdmaud (6768acf64b18196494413695f0c3a00f) C:\WINDOWS\system32\drivers\wdmaud.sys
00:04:41:500 2600 WS2IFSL (6abe6e225adb5a751622a9cc3bc19ce8) C:\WINDOWS\System32\drivers\ws2ifsl.sys
00:04:41:562 2600 WSTCODEC (c98b39829c2bbd34e454150633c62c78) C:\WINDOWS\system32\DRIVERS\WSTCODEC.SYS
00:04:41:609 2600 WudfPf (f15feafffbb3644ccc80c5da584e6311) C:\WINDOWS\system32\DRIVERS\WudfPf.sys
00:04:41:640 2600 WudfRd (28b524262bce6de1f7ef9f510ba3985b) C:\WINDOWS\system32\DRIVERS\wudfrd.sys
00:04:41:750 2600 ZSMC301b (27e455120a9ad21dfda7b2bc3aecb8bb) C:\WINDOWS\system32\Drivers\usbVM31b.sys
00:04:41:796 2600 Reboot required for cure complete..
00:04:42:390 2600 Cure on reboot scheduled successfully
00:04:42:390 2600
00:04:42:390 2600 Completed
00:04:42:390 2600
00:04:42:390 2600 Results:
00:04:42:390 2600 Registry objects infected / cured / cured on reboot: 0 / 0 / 0
00:04:42:390 2600 File objects infected / cured / cured on reboot: 1 / 0 / 1
00:04:42:390 2600
00:04:42:437 2600 KLMD(ARK) unloaded successfully

[Cypher]

Hi johnecono.
Are you aware that Symantec AntiVirus Corporate Edition has been discontinued? Link
As we can't disable it we may need to uninstall it are you still receiving Norton updates?

[Dakeyras]

Due to lack of activity, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.