Hijack This Log and Uninstall List

[postscript]

Our Windows Vista PC has 2 IDs for login. One of them has stopped working correctly. Windows sidebar won't come up, IE won't work. A message displays that the program stopped working and the choices are to connect to find a solution and close the program (which never works), or Close the program. I've included both the Hijack This log and the Uninstall list that were run on that particular profile for your review. The other profile works just fine.

Please let me know if there is anything I can do to avoid a system restore. Thank you in advance.
A frustrated home user,
Patti

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:25:05 PM, on 5/8/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Citrix\GoToAssist\615\g2auicustomer.exe
C:\Program Files\McAfee\Supportability\MVT\MvtApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Ken\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7YFTS2UH\stinger1010854[1].exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\msfeedssync.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-3798537477-1111636752-2488762791-1000\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'Patti')
O4 - S-1-5-21-3798537477-1111636752-2488762791-1000 Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Patti')
O4 - S-1-5-21-3798537477-1111636752-2488762791-1000 User Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Patti')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://rap.we-energies.com/dana-cached ... Client.cab
O18 - Filter hijack: text/html - {2153f345-8339-47be-bf42-af6630057de4} - C:\Windows\msvcirt32.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\615\G2AWinLogon.dll
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\615\g2aservice.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 8691 bytes


Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Banctec Service Agreement
Brother MFL-Pro Suite MFC-290C
Choice Guard
Compatibility Pack for the 2007 Office system
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
Dell Support Center (Support Software)
EDocs
GoToAssist Corporate
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Intel(R) PRO Network Connections 12.1.11.0
Intel(R) PRO Network Connections 12.1.11.0
Java(TM) 6 Update 7
Junk Mail filter update
McAfee SecurityCenter
McAfee Virtual Technician
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
PaperPort Image Printer
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
ScanSoft PaperPort 11
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer

[MWR 3 day Mod]

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.

[Wingman]

Hello... postscript (Patti) Welcome to the forum.
I apologize for the delay getting to your log but as you can see, the forum is very busy.

My name is Wingman, and I'll be helping you with any malware problems.
The logs I request can take a while to research, so please be patient.

Before we begin...please read and follow these important guidelines, so things will proceed smoothly.

1. The instructions being given are for YOUR computer and system only!
   Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
2. DO NOT run any other fix or removal tools unless instructed to do so!
3. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
4. Only- post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
5. Print each set of instructions...if possible...your Internet connection will not be available during some fix processes.
6. Only- reply to this thread, do not start another ... Please, continue responding, until I give you the "All Clean"

I am currently reviewing your log and will return, as soon as possible, with additional instructions. In the meantime...
Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Step 1.
ERUNT - Emergency Recovery Utility NT
If you already have this program installed, please proceed to the Run: portion of these instructions.
Modifying the Registry can create unforeseen problems, so it's always wise to create a backup before doing so.
This is a free program that allows you to keep a complete backup of your registry and restore it when needed.
ERUNT utility program
Download:

1. Please download ERUNT...by Lars Hederer. Save it to your desktop.
2. Double-click erunt-setup-exe to run the install process. Install ERUNT by following the prompts.
   VISTA/W7 users: right-click erunt-setup-exe, select "Run As Administrator" to run the install process. Install by following prompts.
3. Use the default install settings...
4. Make sure the first two check boxes -> (Create ERUNT and NTREGOPT desktop icons) are checked.
   Say "NO" if prompted or asked if you want to add ERUNT to the Start-Up folder. You can enable this later.
5. Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
   VISTA/W7 users: right-click the desktop icon, select "Run As Administrator" or start it at the end of the setup process.
6. Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is fine.
7. Click on OK ... then click on "YES" to create the folder.

Run:
This will create a full backup of your registry... ERUNT can be used to restore the registry from this backup, if needed.

1. Please navigate to Start >> All Programs >> ERUNT, then double-click ERUNT from the menu.
   Vista/W7 users: right-click on ERUNT in the menu, then select "Run As Administrator". If UAC prompts, please allow it.
2. Click on OK within the pop-up menu.
3. In the next menu under C:\WINDOWS\ERDNT\DD-MM-YYYY under Backup options make sure both the following are selected:
   
   • System registry.
   • Current user registry.
4. Next click on "OK"... at the prompt... reply "Yes".
   After a short duration the Registry backup is complete! pop-up message will appear.
5. Now click on "OK". A registry backup has now been created.

< STOP > If you did not successfully complete this step. < STOP > Do not continue with any other steps, post back and let me know!

Step 2.
MGA Diagnostics
I need you to run a tool... that will aid in determining what additional steps we'll need to perform.

1. Please download this tool from Microsoft.
2. Right click on MGADiag.exe and select Run As Administrator to run it.
3. Click "Run" again...then Click "Continue".
4. The program will run. It takes a couple of minutes to finish the diagnosis, please be patient.
5. Once done, click on Copy.
6. Open Notepad and paste the contents in. Save this file and post it in your next reply.

Step 3.
Malwarebytes' Anti-Malware
Please save any items you were working on... close any open programs. You may be asked to reboot your machine.
Please download Malwarebytes Anti-Malware and save it to your desktop. If needed...Tutorial w/screenshots
Alternate download sites available here or here.

1. Make sure you are connected to the Internet.
2. Double-click on mbam-setup.exe to install the application.
   VISTA users: Right-click on mbam-setup.exe, select "Run As Administrator" to install the application.
3. When the installation begins, follow the prompts and do not make any changes to default settings.
4. When installation has finished, make sure you leave both of these checked:
   • Update Malwarebytes' Anti-Malware <<---Important!
   • Launch Malwarebytes' Anti-Malware
   • Then click Finish.
   MBAM will automatically start and you will be asked to update the program before performing a scan.
   • If an update is found, the program will automatically update itself.
   • Press the OK button to close that box and continue.
   • Problems downloading the updates? Manually download them from here and double-click on "mbam-rules.exe" to install.

On the Scanner tab:

1. Make sure the "Perform Quick Scan" option is selected.
2. Then click on the Scan button.
3. If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
   The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
   When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
4. Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

1. Click on the Show Results button to see a list of any malware that was found.
2. Check all items except any items (if present) in the C:\System Volume Information folder... then click on Remove Selected.
   We will take care of the System Volume Information items later.
   When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
   The log is automatically saved and can be viewed by clicking the Logs tab in MBAM. The log can also be found here:
   C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
3. Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

• If Malwarebytes Anti-Malware results in any error messages, check the Help file's list of error codes within its program folder first. If you do not find any information, please refer to Common Issues, Questions, and their Solutions, Frequently Asked Questions. If the error you are receiving is not in the list, please report it here so the research team can investigate.

• Some types of malware will target Malwarebytes Anti-Malware and other security tools to keep them from running properly. If that's the case, please refer to the suggestions provided in For those having trouble running Malwarebytes Anti-Malware.

Step 4.
RSIT (Random's System Information Tool)
Please download RSIT by random/random... save it to your desktop.

1. Right click on RSIT.exe and select "Run As Administrator" to run it. If Windows UAC prompts you, please allow it.
2. Please read the disclaimer... click on Continue.
3. RSIT will start running. When done... 2 logs files...will be produced.
   The first one, "log.txt", <<will be maximized... the second one, "info.txt", <<will be minimized.
   These log files can be found in the C:\RSIT folder
4. Please post both... "log.txt" and "info.txt", file contents in your next reply.

Step 5.
Please include in your next reply:

1. Any problem executing the instructions?
2. MGADiag scan results.
3. MBAM scan results.
4. RSIT log.txt and info.txt file contents.
5. How is the computer behaving?

Thanks,
Wingman

[postscript]

Wingman - Here is the information you requested. And thanks for taking the time to help me out. I ran these on the working profile which is mine since a. the bad profile can't connect to the inet. b. i had trouble with the ERUNT utility on the bad profile.

1. Instructions were clear and I had no problem executing them.
2. MGADiag Results:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {A80C5F08-1AF1-429F-B85F-749D3B04B4CA}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.100218-0019
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A80C5F08-1AF1-429F-B85F-749D3B04B4CA}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3798537477-1111636752-2488762791</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 530</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.16</Version><SMBIOSVersion major="2" minor="5"/><Date>20081212000000.000000+000</Date></BIOS><HWID>A1323507018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>FX09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomePremium edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500204-02-1033-6001.0000-0572009
Installation ID: 008355201313055756889684928985482680938863044833063701
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: B9HD2
License Status: Licensed

Windows Activation Technologies-->
N/A

HWID Data-->
HWID Hash Current: NgAAAAEABAABAAEAAQABAAAAAwABAAEA6GHAcKQF8nu2WWT+iP3MVOxQ8vREJQ5mrBysVkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL FX09
FACP DELL FX09
HPET DELL FX09
MCFG DELL FX09
SLIC DELL FX09
DMY2 DELL FX09
SSDT PmRef CpuPm


3. MBAM - I had no infection so nothing to clean up.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4110

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

5/17/2010 8:21:34 PM
mbam-log-2010-05-17 (20-21-34).txt

Scan type: Quick scan
Objects scanned: 134067
Time elapsed: 5 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

4. RSIT log.txt and info.txt file contents.

Logfile of random's system information tool 1.07 (written by random/random)
Run by Patti at 2010-05-17 20:26:24
Microsoft® Windows Vista™ Home Premium Service Pack 2
System drive C: has 223 GB (77%) free of 290 GB
Total RAM: 3316 MB (45% free)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:26:30 PM, on 5/17/2010
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Windows Live\Toolbar\wltuser.exe
C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtblfs.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10e.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Patti\Desktop\RSIT.exe
C:\Program Files\trend micro\Patti.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by Dell
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: IEVkbdBHO - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: link filter bho - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [PPort11reminder] "C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\11\Config\Ereg\Ereg.ini"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Dell Dock First Run.lnk = C:\Program Files\Dell\DellDock\DellDock.exe (User 'Default user')
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Startup: ERUNT AutoBackup.lnk = C:\Program Files\ERUNT\AUTOBACK.EXE
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ie_banner_deny.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: &Virtual keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O9 - Extra button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {C52439A0-2693-4E40-B141-9F9AD5257241} (Lexmark eDiagnostics Class) - https://ediagnostics.lexmark.com/serval.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://rap.we-energies.com/dana-cached ... Client.cab
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\615\G2AWinLogon.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\615\g2aservice.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 8430 bytes

======Scheduled tasks folder======

C:\Windows\tasks\User_Feed_Synchronization-{03893852-8564-45DC-A100-B54568F3430E}.job
C:\Windows\tasks\User_Feed_Synchronization-{B085CE14-4670-452A-A02D-20A44FA1CC0F}.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2008-06-11 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C}]
IEVkbdBHO Class - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\ievkbd.dll [2009-10-20 68112]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6EBF7485-159F-4bff-A14F-B9E3AAC4465B}]
Search Helper - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll [2009-05-19 137600]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E15A8DC0-8516-42A1-81EA-DC94EC1ACF10}]
Windows Live Toolbar Helper - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2008-12-08 1067352]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E33CF602-D945-461A-83F0-819F76A199F8}]
FilterBHO Class - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\klwtbbho.dll [2009-10-20 268816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{21FA44EF-376D-4D53-9B0F-8A89D3229068} - &Windows Live Toolbar - C:\Program Files\Windows Live\Toolbar\wltcore.dll [2008-12-08 1067352]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-20 1008184]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2007-05-11 4452352]
"IgfxTray"=C:\Windows\system32\igfxtray.exe [2008-04-22 141848]
"HotKeysCmds"=C:\Windows\system32\hkcmd.exe [2008-04-22 166424]
"Persistence"=C:\Windows\system32\igfxpers.exe [2008-04-22 133656]
"Adobe Reader Speed Launcher"=c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2008-06-12 34672]
"Dell DataSafe Online"=C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe [2009-11-13 1807600]
"dellsupportcenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2009-06-03 206064]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2006-10-25 210472]
"PaperPort PTD"=C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe [2007-10-11 29984]
"IndexSearch"=C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe [2007-10-11 46368]
"PPort11reminder"=C:\Program Files\ScanSoft\PaperPort\Ereg\Ereg.exe [2007-08-31 328992]
"BrMfcWnd"=C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe [2008-02-19 1089536]
"ControlCenter3"=C:\Program Files\Brother\ControlCenter3\brctrcen.exe [2007-12-21 86016]
"AVP"=C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe [2009-10-20 340456]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Malwarebytes' Anti-Malware"=C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe [2010-04-29 437584]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"=C:\Program Files\Windows Sidebar\sidebar.exe [2009-04-11 1233920]

C:\Users\Patti\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
Dell Dock.lnk - C:\Program Files\Dell\DellDock\DellDock.exe
ERUNT AutoBackup.lnk - C:\Program Files\ERUNT\AUTOBACK.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd3.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\615\G2AWinLogon.dll [2010-05-08 13672]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\Windows\system32\igfxdev.dll [2008-04-22 200704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\klogon]
C:\Windows\system32\klogon.dll [2009-10-20 219664]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\GoToAssist]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\mcmscsvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MCODS]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\MpfService]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfPf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfRd]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfSvc]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\WudfUsbccidDriver]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"BindDirectlyToPropertySetStorage"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{00b3e0ab-fe19-11dd-8c87-806e6f6e6963}]
shell\AutoRun\command - E:\start.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{04f7970e-dde7-11de-be3b-00219b2a4a67}]
shell\AutoRun\command - .\Encryption Tool\MaxtorEncryption.exe


======File associations======

.js - edit - C:\Windows\System32\Notepad.exe %1
.js - open - C:\Windows\System32\WScript.exe "%1" %*

======List of files/folders created in the last 1 months======

2010-05-17 20:26:24 ----D---- C:\rsit
2010-05-17 20:15:44 ----D---- C:\Users\Patti\AppData\Roaming\Malwarebytes
2010-05-17 20:15:35 ----D---- C:\ProgramData\Malwarebytes
2010-05-17 20:15:35 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2010-05-17 20:14:19 ----D---- C:\MGADiagToolOutput
2010-05-17 20:04:20 ----D---- C:\ProgramData\Office Genuine Advantage
2010-05-17 20:03:22 ----D---- C:\Windows\ERDNT
2010-05-17 20:02:36 ----D---- C:\Program Files\ERUNT
2010-05-11 19:45:24 ----D---- C:\Windows\Minidump
2010-05-11 19:45:05 ----A---- C:\Windows\ntbtlog.txt
2010-05-11 19:28:24 ----A---- C:\TDSSKiller.2.2.8.1_11.05.2010_19.28.24_log.txt
2010-05-11 17:15:43 ----A---- C:\Windows\system32\inetcomm.dll
2010-05-11 17:14:55 ----N---- C:\Windows\system32\MpSigStub.exe
2010-05-11 16:57:41 ----D---- C:\ProgramData\Kaspersky Lab
2010-05-11 16:57:41 ----D---- C:\Program Files\Kaspersky Lab
2010-05-11 16:50:00 ----D---- C:\ProgramData\Kaspersky Lab Setup Files
2010-05-08 16:24:14 ----D---- C:\Program Files\Trend Micro
2010-05-08 15:48:06 ----D---- C:\ProgramData\Citrix
2010-05-08 15:25:14 ----D---- C:\Users\Patti\AppData\Roaming\McAfee
2010-04-28 04:39:01 ----A---- C:\Windows\system32\winhttp.dll
2010-04-27 16:46:11 ----A---- C:\Windows\system32\schannel.dll
2010-04-27 16:46:11 ----A---- C:\Windows\system32\kerberos.dll

======List of files/folders modified in the last 1 months======

2010-05-17 20:26:30 ----D---- C:\Windows\Prefetch
2010-05-17 20:26:29 ----D---- C:\Windows\Temp
2010-05-17 20:15:36 ----D---- C:\Windows\system32\drivers
2010-05-17 20:15:35 ----RD---- C:\Program Files
2010-05-17 20:15:35 ----HD---- C:\ProgramData
2010-05-17 20:03:22 ----D---- C:\Windows
2010-05-17 00:00:06 ----SHD---- C:\System Volume Information
2010-05-12 13:16:57 ----D---- C:\Windows\System32
2010-05-12 13:16:57 ----D---- C:\Windows\inf
2010-05-12 13:16:57 ----A---- C:\Windows\system32\PerfStringBackup.INI
2010-05-12 13:09:03 ----D---- C:\Program Files\Windows Mail
2010-05-11 19:58:13 ----D---- C:\Windows\system32\WDI
2010-05-11 19:56:49 ----D---- C:\Windows\winsxs
2010-05-11 19:13:51 ----SD---- C:\Users\Patti\AppData\Roaming\Microsoft
2010-05-11 18:01:48 ----SHD---- C:\$Recycle.Bin
2010-05-11 18:01:20 ----RD---- C:\Users
2010-05-11 17:14:17 ----D---- C:\Windows\system32\catroot
2010-05-11 16:58:38 ----SHD---- C:\Windows\Installer
2010-05-11 16:55:17 ----D---- C:\ProgramData\McAfee
2010-05-11 16:55:17 ----D---- C:\Program Files\Common Files
2010-05-11 16:55:14 ----D---- C:\Program Files\McAfee
2010-05-11 16:53:39 ----D---- C:\Windows\Tasks
2010-05-08 15:20:32 ----D---- C:\Program Files\Dell Remote Access
2010-05-08 15:20:21 ----AD---- C:\ProgramData\TEMP
2010-05-08 15:15:41 ----HD---- C:\Windows\system32\GroupPolicy
2010-05-05 00:00:08 ----D---- C:\Windows\system32\catroot2
2010-04-30 13:51:06 ----A---- C:\Windows\system32\mrt.exe
2010-04-29 03:19:30 ----D---- C:\Windows\rescache
2010-04-29 03:00:41 ----D---- C:\Windows\system32\en-US
2010-04-21 14:43:17 ----D---- C:\Windows\Debug

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 kl1;kl1; C:\Windows\system32\DRIVERS\kl1.sys [2009-09-01 128016]
R1 KLIF;Kaspersky Lab Driver; C:\Windows\system32\DRIVERS\klif.sys [2010-05-11 311312]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter; C:\Windows\system32\DRIVERS\klim6.sys [2009-11-03 21520]
R3 BCM43XX;Broadcom 802.11 Network Adapter Driver; C:\Windows\system32\DRIVERS\bcmwl6.sys [2008-01-02 1044984]
R3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2007-04-29 228224]
R3 igfx;igfx; C:\Windows\system32\DRIVERS\igdkmd32.sys [2008-04-22 2016256]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2007-05-11 1773536]
R3 klmouflt;Kaspersky Lab KLMOUFLT; C:\Windows\system32\DRIVERS\klmouflt.sys [2009-10-02 19472]
R3 MBAMSwissArmy;MBAMSwissArmy; \??\C:\Windows\system32\drivers\mbamswissarmy.sys [2010-04-29 38224]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-20 35328]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-20 83328]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-20 5632]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-20 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-20 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-20 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-20 6016]
S3 R300;R300; C:\Windows\system32\DRIVERS\atikmdag.sys [2006-11-02 2028032]
S4 ErrDev;Microsoft Hardware Error Device Driver; C:\Windows\system32\drivers\errdev.sys [2008-01-20 6656]
S4 iaStor;Intel AHCI Controller; C:\Windows\system32\drivers\iastor.sys [2007-04-26 304920]
S4 MegaSR;MegaSR; C:\Windows\system32\drivers\megasr.sys [2008-01-20 386616]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2008-01-20 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 AVP;Kaspersky Internet Security; C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2010\avp.exe [2009-10-20 340456]
R2 DockLoginService;Dock Login Service; C:\Program Files\Dell\DellDock\DockLogin.exe [2008-09-23 155648]
R2 SeaPort;SeaPort; C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe [2009-05-19 240512]
R2 sprtsvc_DellSupportCenter;SupportSoft Sprocket Service (DellSupportCenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-10-04 201968]
S3 GoToAssist;GoToAssist; C:\Program Files\Citrix\GoToAssist\615\g2aservice.exe [2010-05-08 13160]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2008-03-24 74384]

-----------------EOF-----------------

info.txt logfile of random's system information tool 1.06 2010-05-17 20:26:32

======Uninstall list======

-->MsiExec.exe /I{403EF592-953B-4794-BCEF-ECAB835C2095}
Acrobat.com-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer.exe -uninstall com.adobe.mauby 4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{00203668-8170-44A0-BE44-B632FA4D780F}
Adobe Flash Player 10 ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Reader 9-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A90000000001}
Banctec Service Agreement-->MsiExec.exe /I{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}
Brother MFL-Pro Suite MFC-290C-->"C:\Program Files\InstallShield Installation Information\{3A08B59E-A9F0-4F4D-B7E5-6875D7F13327}\Setup.exe" -runfromtemp -l0x0009 UNINSTALL Reg=BH9_C1 -removeonly
Choice Guard-->MsiExec.exe /I{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Dell DataSafe Online-->MsiExec.exe /X{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}
Dell Dock-->MsiExec.exe /I{F6CB42B9-F033-4152-8813-FF11DA8E6A78}
Dell Getting Started Guide-->MsiExec.exe /I{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
EDocs-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6B7B6D4D-8F9B-4CB3-8CA4-BCA9CC4C1A22}\setup.exe"
ERUNT 1.1j-->"C:\Program Files\ERUNT\unins000.exe"
GoToAssist Corporate-->C:\Program Files\Citrix\GoToAssist\615\G2AUninstaller.exe /uninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Intel(R) PRO Network Connections 12.1.11.0-->MsiExec.exe /i{777CA40C-0206-4EF6-A0FC-618BF06BF8D0} ARPREMOVE=1
Intel(R) PRO Network Connections 12.1.11.0-->MsiExec.exe /i{777CA40C-0206-4EF6-A0FC-618BF06BF8D0} ARPREMOVE=1
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Junk Mail filter update-->MsiExec.exe /I{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}
Kaspersky Internet Security 2010-->MsiExec.exe /I{9D8B0949-7C47-476F-9F06-F900D3B078EA}
Kaspersky Internet Security 2010-->MsiExec.exe /I{9D8B0949-7C47-476F-9F06-F900D3B078EA}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
McAfee Virtual Technician-->MsiExec.exe /I{166E180E-9A3F-41AE-8B40-22D8FFF4AF87}
Microsoft .NET Framework 3.5 SP1-->c:\Windows\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Office PowerPoint Viewer 2007 (English)-->MsiExec.exe /X{95120000-00AF-0409-0000-0000000FF1CE}
Microsoft Search Enhancement Pack-->MsiExec.exe /X{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft SQL Server 2005 Compact Edition [ENU]-->MsiExec.exe /I{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}
Microsoft Sync Framework Runtime Native v1.0 (x86)-->MsiExec.exe /I{8A74E887-8F0F-4017-AF53-CBA42211AAA5}
Microsoft Sync Framework Services Native v1.0 (x86)-->MsiExec.exe /I{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
MSVCRT-->MsiExec.exe /I{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
PaperPort Image Printer-->MsiExec.exe /X{2BC2781A-F7F6-452E-95EB-018A522F1B2C}
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Roxio Creator Audio-->MsiExec.exe /I{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}
Roxio Creator Copy-->MsiExec.exe /I{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}
Roxio Creator Data-->MsiExec.exe /I{08E81ABD-79F7-49C2-881F-FD6CB0975693}
Roxio Creator DE-->C:\ProgramData\Uninstall\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}\setup.exe /x {09760D42-E223-42AD-8C3E-55B47D0DDAC3}
Roxio Creator DE-->MsiExec.exe /I{ED439A64-F018-4DD4-8BA5-328D85AB09AB}
Roxio Creator Tools-->MsiExec.exe /I{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}
Roxio Express Labeler 3-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
ScanSoft PaperPort 11-->MsiExec.exe /I{7A8FF745-BBC5-482B-88E4-18D3178249A9}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\Windows\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Windows Live Call-->MsiExec.exe /I{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}
Windows Live Communications Platform-->MsiExec.exe /I{F69E83CF-B440-43F8-89E6-6EA80712109B}
Windows Live Essentials-->C:\Program Files\Windows Live\Installer\wlarp.exe
Windows Live Essentials-->MsiExec.exe /I{D9D754A1-EAC5-406C-A28B-C49B1E846711}
Windows Live Mail-->MsiExec.exe /I{63C1109E-D977-49ED-BCE3-D00D0BF187D6}
Windows Live Messenger-->MsiExec.exe /X{0AAA9C97-74D4-47CE-B089-0B147EF3553C}
Windows Live Photo Gallery-->MsiExec.exe /X{F73A5B18-EB75-4B2C-B32D-9457576E2417}
Windows Live Sign-in Assistant-->MsiExec.exe /I{9422C8EA-B0C6-4197-B8FC-DC797658CA00}
Windows Live Sync-->MsiExec.exe /X{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}
Windows Live Toolbar-->MsiExec.exe /X{2B4C7E1E-E446-4740-ADB5-9842E742EE8A}
Windows Live Upload Tool-->MsiExec.exe /I{205C6BDD-7B73-42DE-8505-9A093F35A238}
Windows Live Writer-->MsiExec.exe /X{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}

======Security center information======

AS: Windows Defender

======System event log======

Computer Name: StaussHaussII
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 47226
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090712172519.000000-000
Event Type: Warning
User:

Computer Name: StaussHaussII
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 47225
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090712171504.000000-000
Event Type: Warning
User:

Computer Name: StaussHaussII
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 47224
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090712170448.000000-000
Event Type: Warning
User:

Computer Name: StaussHaussII
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 47222
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090712165432.000000-000
Event Type: Warning
User:

Computer Name: StaussHaussII
Event Code: 4
Message: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-18\Printers\Connections. The print spooler could not open the registry key. This can occur if the registry key is corrupt or missing, or if the registry recently became unavailable.
Record Number: 47221
Source Name: Microsoft-Windows-SpoolerWin32SPL
Time Written: 20090712164245.000000-000
Event Type: Warning
User:

=====Application event log=====

Computer Name: StaussHaussII
Event Code: 0
Message:
Record Number: 554
Source Name: AtBroker
Time Written: 20090227003940.000000-000
Event Type: Warning
User:

Computer Name: StaussHaussII
Event Code: 0
Message:
Record Number: 553
Source Name: AtBroker
Time Written: 20090227003940.000000-000
Event Type: Warning
User:

Computer Name: StaussHaussII
Event Code: 0
Message:
Record Number: 552
Source Name: AtBroker
Time Written: 20090227003940.000000-000
Event Type: Warning
User:

Computer Name: StaussHaussII
Event Code: 10
Message: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Record Number: 493
Source Name: Microsoft-Windows-WMI
Time Written: 20090227001707.000000-000
Event Type: Error
User:

Computer Name: StaussHaussII
Event Code: 1530
Message: Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications or services that hold your registry file may not function properly afterwards.

DETAIL -
1 user registry handles leaked from \Registry\User\S-1-5-21-3798537477-1111636752-2488762791-1000:
Process 560 (\Device\HarddiskVolume3\Windows\System32\winlogon.exe) has opened key \REGISTRY\USER\S-1-5-21-3798537477-1111636752-2488762791-1000

Record Number: 473
Source Name: Microsoft-Windows-User Profiles Service
Time Written: 20090227001409.000000-000
Event Type: Warning
User: NT AUTHORITY\SYSTEM

=====Security event log=====

Computer Name: StaussHaussII
Event Code: 4624
Message: An account was successfully logged on.

Subject:
Security ID: S-1-5-18
Account Name: D32K5JC1$
Account Domain: WORKGROUP
Logon ID: 0x3e7

Logon Type: 5

New Logon:
Security ID: S-1-5-18
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Process Information:
Process ID: 0x24c
Process Name: C:\Windows\System32\services.exe

Network Information:
Workstation Name:
Source Network Address: -
Source Port: -

Detailed Authentication Information:
Logon Process: Advapi
Authentication Package: Negotiate
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

This event is generated when a logon session is created. It is generated on the computer that was accessed.

The subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

The logon type field indicates the kind of logon that occurred. The most common types are 2 (interactive) and 3 (network).

The New Logon fields indicate the account for whom the new logon was created, i.e. the account that was logged on.

The network fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

The authentication information fields provide detailed information about this specific logon request.
- Logon GUID is a unique identifier that can be used to correlate this event with a KDC event.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
Record Number: 451
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090226234658.533400-000
Event Type: Audit Success
User:

Computer Name: StaussHaussII
Event Code: 4648
Message: A logon was attempted using explicit credentials.

Subject:
Security ID: S-1-5-18
Account Name: D32K5JC1$
Account Domain: WORKGROUP
Logon ID: 0x3e7
Logon GUID: {00000000-0000-0000-0000-000000000000}

Account Whose Credentials Were Used:
Account Name: SYSTEM
Account Domain: NT AUTHORITY
Logon GUID: {00000000-0000-0000-0000-000000000000}

Target Server:
Target Server Name: localhost
Additional Information: localhost

Process Information:
Process ID: 0x24c
Process Name: C:\Windows\System32\services.exe

Network Information:
Network Address: -
Port: -

This event is generated when a process attempts to log on an account by explicitly specifying that account’s credentials. This most commonly occurs in batch-type configurations such as scheduled tasks, or when using the RUNAS command.
Record Number: 450
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090226234658.533400-000
Event Type: Audit Success
User:

Computer Name: StaussHaussII
Event Code: 4616
Message: The system time was changed.

Subject:
Security ID: S-1-5-19
Account Name: LOCAL SERVICE
Account Domain: NT AUTHORITY
Logon ID: 0x3e5

Process Information:
Process ID: 0x520
Name: C:\Windows\System32\svchost.exe

Previous Time: 5:46:43 PM 2/26/2009
New Time: 5:46:43 PM 2/26/2009

This event is generated when the system time is changed. It is normal for the Windows Time Service, which runs with System privilege, to change the system time on a regular basis. Other system time changes may be indicative of attempts to tamper with the computer.
Record Number: 449
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090226234643.183000-000
Event Type: Audit Success
User:

Computer Name: StaussHaussII
Event Code: 4616
Message: The system time was changed.

Subject:
Security ID: S-1-5-19
Account Name: LOCAL SERVICE
Account Domain: NT AUTHORITY
Logon ID: 0x3e5

Process Information:
Process ID: 0x520
Name: C:\Windows\System32\svchost.exe

Previous Time: 5:42:57 PM 2/26/2009
New Time: 5:46:43 PM 2/26/2009

This event is generated when the system time is changed. It is normal for the Windows Time Service, which runs with System privilege, to change the system time on a regular basis. Other system time changes may be indicative of attempts to tamper with the computer.
Record Number: 448
Source Name: Microsoft-Windows-Security-Auditing
Time Written: 20090226234643.168255-000
Event Type: Audit Success
User:

Computer Name: StaussHaussII
Event Code: 1102
Message: The audit log was cleared.
Subject:
Security ID: S-1-5-21-3798537477-1111636752-2488762791-1000
Account Name: Patti
Domain Name: StaussHaussII
Logon ID: 0xa9d19
Record Number: 447
Source Name: Microsoft-Windows-Eventlog
Time Written: 20090226233848.710088-000
Event Type: Audit Success
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Intel\DMIX;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\10.0\DLLShared\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 23 Stepping 6, GenuineIntel
"PROCESSOR_REVISION"=1706
"NUMBER_OF_PROCESSORS"=2
"TRACE_FORMAT_SEARCH_PATH"=\\NTREL202.ntdev.corp.microsoft.com\4F18C3A5-CA09-4DBD-B6FC-219FDD4C6BE0\TraceFormat
"DFSTRACINGON"=FALSE
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\10.0\Roxio Central36\

-----------------EOF-----------------

5. PC runs fine for this profile (Patti). Ken's profile won't connect to the inet and windows sidebar doesn't work.

Thanks in advance for your help!
Patti

[Wingman]

Hello... postscript (Patti)

There is nothing of significance in your logs... although there are a few thing that we can take care of... later.
Can you tell me what problem you had with ERUNT on the bad profile? Errors getting ERUNT to run could be due to a corrupted registry for the bad profile account.

Why are you adverse to the idea of running a System Restore?
This could restore the "bad" profile's registry information and possible correct the situation. Please refer to this tutorial for executing a System Restore in Vista. If a System Restore does not resolve the issue, you can always "undo" the restore and put your computer back to it's current condition.

I also suggest that you back up any personal files, pictures, music, documents belonging to this user... you may have to delete this user account and create a new one for them. Once the new account is created, test it for Internet connectivity and if all appears to be OK...run a full disk scan with your Anti-virus program and if clean... create a System Restore point.
Then copy back any personal files for the user. Please see the information below, pertaining to backing up data.

For your safety and protection, I would advise backing up all your important documents, personal data files and photos to a CD or DVD drive as some infections may render your computer unbootable during or before the disinfection process. The safest practice is not to backup any files with the following file extensions: exe, .scr, .ini, .htm, .html, .php, .asp, .xml, .zip, .rar, .cab as they may be infected.

• How and Where to backup your files in XP or Vista

Please include in your next reply:

1. Any problem executing the instructions?
2. ERUNT problem.
3. Aversion to running a System Restore?

Thanks,
Wingman

[postscript]

Wingman,
Thanks for your work and reply to my post. I have created a new profile, moved the pertinent files and he is up and running. I will be performing a full disk scan and creating a system restore point. You confirmed what I suspected after running the tools, a bad profile due to reg problems. Thanks so much and you can consider this matter closed.

Patti

[Wingman]

You're welcomed... Glad you got it resolved.

[Elrond]

postscript this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.