Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

My toshiba tecra laptop is malfunctioning!!! HELP!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby tmorales » February 27th, 2010, 6:51 pm

My laptop has started running EXTREMELY slow, freezes and we have to open up task manager to get it to unfreeze and then we have to shut the computer down or it will refreeze. We got an odd message the other day saying we didn't have enough memory for windows media player to play, and to shut down all the other programs, and nothing else was running. That time was the only time we have EVER seen a message like that. Windows media player isn't playing right, it keeps freezing and cutting itself off. The cursor has also started going biserck and floating all over the screen. It hasn't gotten to the point that it is extremely hard to move. Scrolling down a internet page is a nightmare. It freezes when you try to scroll up and down.

I am a college student and a lot of my classes are online. This is my only computer and my instructors are not very understanding when it freezes and I can't complete my timed test. So, any help is appreciated!!!!!

Hi-JackThis Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:41:43 PM, on 2/27/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\rundll32.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\INITIO\EZ-DUB Finder v1.3.45\inihid.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\pdfforge Toolbar\SearchSettings.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\WidgiToolbarIE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\pdfforge Toolbar\SearchSettings.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\WidgiToolbarIE.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\pdfforge Toolbar\SearchSettings.exe
O4 - HKLM\..\Run: [Flashget] "C:\Program Files\FlashGet\FlashGet.exe" /min
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: ClearPlay Easy Updates.lnk = C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: EZ-DUB Finder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: http://www.listen.com
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Online Armor Helper Service (OAcat) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oacat.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oasrv.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Tmesbs32 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 11150 bytes
**********************************************************************

Uninstall List

Adobe Acrobat 5.0
Adobe Flash Player 10 Plugin
aiofw
aioocr
aioprnt
aioscnnr
ALPS Touch Pad Driver
Atheros Wireless LAN MiniPCI card Driver
avast! Antivirus
Bluetooth Stack for Windows by Toshiba
CD/DVD Drive Acoustic Silencer
center
ClearPlay Easy Updates
Comcast High-Speed Internet Install Wizard
Critical Update for Windows Media Player 11 (KB959772)
Drag'n Drop CD+DVD
DVD Shrink 3.2
DVD-RAM Driver
EZ-DUB
EZ-DUB Finder v1.3.45
FlashGet 1.9.6.1073
Help_CTR
helptut
helpug
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
ImTOO DivX to DVD Converter
Intel(R) PRO Network Adapters and Drivers
InterVideo WinDVD 4
Java 2 Runtime Environment, SE v1.4.2_05
Java(TM) 6 Update 16
KODAK All-in-One Printer Software
ksdip
Learn2 Player (Uninstall Only)
LightScribe System Software 1.10.19.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office XP Professional
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 7.0
Mozilla Firefox (3.5.8)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB973686)
Nero 7 Essentials
neroxml
netbrdg
NVIDIA Windows 2000/XP Display Drivers
pdfforge Toolbar v1.0
QuickTime
RealPlayer Basic
Revo Uninstaller 1.83
Rhapsody
Rhapsody MP3 Download Manager
Roxio Burn Engine
SD Secure Module
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB944338-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958470)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971032)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
SFR
SoundMAX
TOSHIBA Access
TOSHIBA Audio Effect
TOSHIBA ConfigFree
TOSHIBA Console
TOSHIBA Controls
TOSHIBA Display Devices Change Utility
TOSHIBA Dual Pointing Device Utility
TOSHIBA Fax Extension
TOSHIBA Hotkey Utility for Display Devices
TOSHIBA IPPhone
TOSHIBA Mobile Extension3 for Windows XP V3.65.00.XP
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Saver
Toshiba Registration
TOSHIBA SD Memory Boot Utility
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Software Upgrades
Toshiba Tbiosdrv Driver
TOSHIBA Utilities
TOSHIBA Zooming Utility
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB898461)
Update for Windows XP (KB925720)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Viewpoint Media Player
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB885884
Wireless Hotkey
tmorales
Active Member
 
Posts: 6
Joined: February 27th, 2010, 6:36 pm
Advertisement
Register to Remove

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby MWR 3 day Mod » March 3rd, 2010, 2:46 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
MRU Undergrad
MRU Undergrad
 
Posts: 2534
Joined: April 4th, 2008, 8:40 am

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby muppy03 » March 6th, 2010, 12:48 am

Hello and welcome to Malware Removal Forums

IMPORTANT

Whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
To make cleaning this machine easier:-
  • Continue to respond to this thread until I give you the All Clean!
  • Please DO NOT uninstall/install any programs unless asked to. It is more difficult when files/programs appear or disappear from the logs.
  • Please do not run any scans other than those requested and do not post any logs/reports unless specifically requested to do so.
  • Please follow all instructions in the order posted.
  • If you have any questions or do not understand instructions, please ask before continuing.
  • Please reply to this thread. Do not start a new topic.

We got an odd message the other day saying we didn't have enough memory for windows media player to play, and to shut down all the other programs, and nothing else was running.

Although it appears that you do not have any other programs, you in fact have rather a lot of programs starting and running in the background. We will address this a bit later on, let’s do some checking first. I would also like to point out that your version of Interner Explorer is outdated and once the computer is clean it might be wise to update to the latest version.

Go to Start-Settings-Control Panel, click on Add remove Programs. If any of the following programs are listed there, click on the program to highlight it, and click on remove. Then close the Control Panel.

    FlashGet 1.9.6.1073 recommend uninstall
    Java 2 Runtime Environment, SE v1.4.2_05
    pdfforge Toolbar v1.0
    Viewpoint Media Player

Open Hijack This and select Do a System Scan Only place a check next to the below lines if still present

    R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\pdfforge Toolbar\SearchSettings.dll
    O2 - BHO: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\WidgiToolbarIE.dll
    O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\pdfforge Toolbar\SearchSettings.dll
    O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\WidgiToolbarIE.dll
    O4 - HKLM\..\Run: [SearchSettings] C:\Program Files\pdfforge Toolbar\SearchSettings.exe
    O15 - Trusted Zone: <http://www.listen.com>


Once selected close all windows except HJT an click on Fix Checked

Download and Run ATF Cleaner
Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.
Make sure that all browser windows are closed.

    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
    (If you use FireFox or the Opera browser,To keep saved passwords, click No at the prompt.)
    Click Exit on the Main menu to close the program.

NEXT Download and Run: RSIT

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)

Please reply with:-
  • RSIT logs ( info.txt and log.txt)
User avatar
muppy03
MRU Emeritus
MRU Emeritus
 
Posts: 4798
Joined: December 4th, 2007, 5:30 am
Location: Australia

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby tmorales » March 6th, 2010, 6:46 pm

Ok. Here are the two logs:

Logfile of random's system information tool 1.06 (written by random/random)
Run by Tina Baker at 2010-03-06 16:44:28
Microsoft Windows XP Professional Service Pack 2
System drive C: has 38 GB (66%) free of 57 GB
Total RAM: 1023 MB (54% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:44:32 PM, on 3/6/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\WINDOWS\system32\rundll32.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\INITIO\EZ-DUB Finder v1.3.45\inihid.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Tina Baker\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Tina Baker.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: ClearPlay Easy Updates.lnk = C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: EZ-DUB Finder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_16.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_16.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: http://www.listen.com
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Online Armor Helper Service (OAcat) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oacat.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oasrv.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Tmesbs32 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 10245 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\EasyShare Registration Task.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx [2001-03-02 37808]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-10-12 41760]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2009-10-12 73728]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"=C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe [2004-04-01 1368064]
"SoundMAX"=C:\Program Files\Analog Devices\SoundMAX\Smax4.exe [2004-08-06 860160]
"Apoint"=C:\Program Files\Apoint2K\Apoint.exe [2003-10-30 192512]
"LtMoh"=C:\Program Files\ltmoh\Ltmoh.exe [2003-09-26 184320]
"AGRSMMSG"=C:\WINDOWS\AGRSMMSG.exe [2004-02-20 88363]
"NDSTray.exe"=NDSTray.exe []
"00THotkey"=C:\WINDOWS\system32\00THotkey.exe [2004-06-28 258048]
"000StTHK"=C:\WINDOWS\system32\000StTHK.exe [2001-06-23 24576]
"TFncKy"=TFncKy.exe []
"DpUtil"=C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe [2003-11-11 159744]
"TFNF5"=C:\WINDOWS\system32\TFNF5.exe [2003-11-17 73728]
"TMESRV.EXE"=C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE [2004-03-25 126976]
"TMERzCtl.EXE"=C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE [2004-05-26 77824]
"TMESBS.EXE"=C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE [2003-08-01 86016]
"TPSMain"=C:\WINDOWS\system32\TPSMain.exe [2004-06-01 278528]
"TosHKCW.exe"=C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe [2002-09-09 49152]
"SmoothView"=C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe [2004-03-02 135168]
"ezShieldProtector for Px"=C:\WINDOWS\system32\ezSP_Px.exe [2002-08-20 40960]
"TAudEffect"=C:\Program Files\Toshiba\TAudEffect\TAudEff.exe [2003-12-25 208972]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2004-04-15 4866048]
"nwiz"=nwiz.exe /installquiet /keeploaded /nodetect []
"NVRotateSysTray"=C:\WINDOWS\system32\nvsysrot.dll [2004-04-15 49152]
"Pinger"=c:\toshiba\ivp\ism\pinger.exe [2003-10-20 159744]
"IVPServiceMgr"=C:\toshiba\ivp\ism\ivpsvmgr.exe [2003-10-20 475136]
"@OnlineArmor GUI"=C:\Program Files\Tall Emu\Online Armor\oaui.exe []
"NeroFilterCheck"=C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe [2007-12-14 161064]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2009-08-17 81000]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2007-06-29 286720]
"EKIJ5000StatusMonitor"=C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe [2007-11-13 1052672]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-10-12 149280]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"TOSCDSPD"=C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe [2003-09-05 65536]
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2004-08-04 1667584]
"NVIEW"=nview.dll,nViewLoadHook []
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2004-08-04 15360]
"LightScribe Control Panel"=C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe [2007-10-18 455968]
"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"=C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe [2007-12-14 148776]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Bluetooth Manager.lnk - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
EZ-DUB Finder.lnk - C:\Program Files\INITIO\EZ-DUB Finder v1.3.45\inihid.exe
Microsoft Office.lnk - C:\Program Files\Microsoft Office\Office10\OSA.EXE
RAMASST.lnk - C:\WINDOWS\system32\RAMASST.exe

C:\Documents and Settings\Tina Baker\Start Menu\Programs\Startup
ClearPlay Easy Updates.lnk - C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2009-03-10 239496]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{4F07DA45-8170-4859-9B5F-037EF2970034}"= []

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
"authentication packages"=msv1_0
nwprovau

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableLUA"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\TOSHIBA\ivp\NetInt\Netint.exe"="C:\TOSHIBA\ivp\NetInt\Netint.exe:*:Enabled:NIE - Toshiba Software Upgrade Engine"
"C:\Program Files\Toshiba\IPPhone\IPPhone.exe"="C:\Program Files\Toshiba\IPPhone\IPPhone.exe:*:Enabled:IPPhone"
"C:\TOSHIBA\IVP\ISM\pinger.exe"="C:\TOSHIBA\IVP\ISM\pinger.exe:*:Enabled:Toshiba Software Upgrades Pinger"
"C:\WINDOWS\system32\fxsclnt.exe"="C:\WINDOWS\system32\fxsclnt.exe:*:Enabled:Microsoft Fax Console"
"C:\Program Files\FlashGet\flashget.exe"="C:\Program Files\FlashGet\flashget.exe:*:Enabled:Flashget"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8c9ed1c0-b070-11de-9ff3-000e7b6c1724}]
shell\AutoRun\command - E:\StartHere(Recommended).exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c2fcdfb1-a48d-11de-9ff2-000e35d121fe}]
shell\AutoRun\command - F:\ClearPlayEasyUpdates.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{c2fcdfb2-a48d-11de-9ff2-000e35d121fe}]
shell\AutoRun\command - F:\ClearPlayEasyUpdates.exe


======List of files/folders created in the last 1 months======

2010-03-06 16:44:28 ----D---- C:\rsit
2010-03-06 15:18:04 ----D---- C:\Program Files\MSECache
2010-02-27 20:01:11 ----HDC---- C:\WINDOWS\$NtUninstallKB932716-v2$
2010-02-27 19:56:27 ----N---- C:\WINDOWS\system32\imapi2fs.dll
2010-02-27 19:56:27 ----N---- C:\WINDOWS\system32\imapi2.dll
2010-02-27 19:56:25 ----D---- C:\73f031739fc7a4ac65e42a44
2010-02-27 16:40:43 ----D---- C:\Program Files\Trend Micro
2010-02-26 06:06:42 ----A---- C:\WINDOWS\system32\muweb.dll
2010-02-26 06:06:42 ----A---- C:\WINDOWS\system32\mucltui.dll.mui
2010-02-26 06:06:42 ----A---- C:\WINDOWS\system32\mucltui.dll
2010-02-26 01:02:43 ----D---- C:\Program Files\Microsoft Silverlight
2010-02-24 03:01:27 ----HDC---- C:\WINDOWS\$NtUninstallKB979306$
2010-02-18 00:31:43 ----A---- C:\WINDOWS\PhotoSnapViewer.INI
2010-02-11 03:28:38 ----HDC---- C:\WINDOWS\$NtUninstallKB978262$
2010-02-11 03:27:29 ----HDC---- C:\WINDOWS\$NtUninstallKB971468$
2010-02-11 03:09:17 ----HDC---- C:\WINDOWS\$NtUninstallKB978037$
2010-02-11 03:08:24 ----HDC---- C:\WINDOWS\$NtUninstallKB978251$
2010-02-11 03:07:24 ----HDC---- C:\WINDOWS\$NtUninstallKB975560$
2010-02-11 03:05:48 ----HDC---- C:\WINDOWS\$NtUninstallKB977914$
2010-02-11 03:04:13 ----HDC---- C:\WINDOWS\$NtUninstallKB978706$
2010-02-11 03:02:35 ----HDC---- C:\WINDOWS\$NtUninstallKB977165$

======List of files/folders modified in the last 1 months======

2010-03-06 16:44:16 ----D---- C:\WINDOWS\Prefetch
2010-03-06 16:43:20 ----D---- C:\Program Files\Mozilla Firefox
2010-03-06 16:42:08 ----D---- C:\WINDOWS\Temp
2010-03-06 16:36:05 ----A---- C:\WINDOWS\ModemLog_TOSHIBA Software Modem.txt
2010-03-06 16:35:51 ----D---- C:\WINDOWS
2010-03-06 16:33:57 ----A---- C:\WINDOWS\SchedLgU.Txt
2010-03-06 16:32:58 ----SHD---- C:\WINDOWS\Installer
2010-03-06 16:32:53 ----D---- C:\WINDOWS\WinSxS
2010-03-06 16:32:14 ----RD---- C:\Program Files
2010-03-06 16:32:14 ----D---- C:\Config.Msi
2010-03-06 15:18:58 ----D---- C:\Program Files\Common Files\Microsoft Shared
2010-03-06 15:18:52 ----RSD---- C:\WINDOWS\Fonts
2010-03-06 15:18:41 ----D---- C:\Program Files\Microsoft Office
2010-03-06 15:09:29 ----D---- C:\WINDOWS\system32\FxsTmp
2010-03-06 12:25:44 ----D---- C:\WINDOWS\system32\appmgmt
2010-03-06 12:25:28 ----D---- C:\Program Files\Common Files
2010-03-06 12:25:05 ----D---- C:\WINDOWS\system32
2010-03-06 12:24:09 ----D---- C:\Program Files\FlashGet
2010-03-02 13:24:10 ----D---- C:\WINDOWS\system32\CatRoot2
2010-03-01 12:48:21 ----D---- C:\Documents and Settings\Tina Baker\Application Data\Move Networks
2010-02-27 20:05:55 ----SD---- C:\WINDOWS\Tasks
2010-02-27 20:02:46 ----RSHDC---- C:\WINDOWS\system32\dllcache
2010-02-27 20:02:42 ----D---- C:\WINDOWS\system32\drivers
2010-02-27 19:58:27 ----HD---- C:\WINDOWS\inf
2010-02-27 19:57:13 ----HD---- C:\WINDOWS\$hf_mig$
2010-02-27 19:56:17 ----D---- C:\WINDOWS\system32\CatRoot
2010-02-27 19:04:44 ----D---- C:\Documents and Settings\All Users\Application Data\Eastman Kodak Company
2010-02-26 07:04:13 ----D---- C:\WINDOWS\system32\CatRoot_bak
2010-02-11 03:28:55 ----A---- C:\WINDOWS\imsins.BAK

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys [2009-08-17 26944]
R1 aswSP;avast! Self Protection; C:\WINDOWS\system32\drivers\aswSP.sys [2009-08-17 114768]
R1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys [2009-08-17 51376]
R1 Cdr4_xp;Cdr4_xp; C:\WINDOWS\system32\drivers\Cdr4_xp.sys [2003-10-22 67024]
R1 Cdralw2k;Cdralw2k; C:\WINDOWS\system32\drivers\Cdralw2k.sys [2003-10-22 24698]
R1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2004-08-04 36096]
R1 meiudf;meiudf; C:\WINDOWS\System32\Drivers\meiudf.sys [2004-01-30 90480]
R1 TMEI3E;TMEI3E; C:\WINDOWS\System32\Drivers\TMEI3E.SYS [2004-06-16 5888]
R1 Tosrfcom;Bluetooth RFCOMM from TOSHIBA; C:\WINDOWS\System32\Drivers\tosrfcom.sys [2004-04-19 62959]
R2 aswFsBlk;aswFsBlk; C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2009-08-17 20560]
R2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys [2009-08-17 94160]
R2 irda;IrDA Protocol; C:\WINDOWS\system32\DRIVERS\irda.sys [2004-08-04 87424]
R2 Netdevio;TOSHIBA Network Device Usermode I/O Protocol; C:\WINDOWS\system32\DRIVERS\netdevio.sys [2003-01-29 12032]
R2 NwlnkIpx;NWLink IPX/SPX/NetBIOS Compatible Transport Protocol; C:\WINDOWS\system32\DRIVERS\nwlnkipx.sys [2004-08-04 88448]
R2 NwlnkNb;NWLink NetBIOS; C:\WINDOWS\system32\DRIVERS\nwlnknb.sys [2004-08-04 63232]
R2 NwlnkSpx;NWLink SPX/SPXII Protocol; C:\WINDOWS\system32\DRIVERS\nwlnkspx.sys [2004-08-04 55936]
R2 TBiosDrv;TBiosDrv; \??\C:\WINDOWS\system32\drivers\TBiosDrv.sys []
R3 aeaudio;aeaudio; C:\WINDOWS\system32\drivers\aeaudio.sys [2004-04-07 116176]
R3 AgereSoftModem;TOSHIBA V92 Software Modem; C:\WINDOWS\system32\DRIVERS\AGRSM.sys [2004-02-20 1265388]
R3 ApfiltrService;Alps Pointing-device Filter Driver; C:\WINDOWS\system32\DRIVERS\Apfiltr.sys [2003-12-10 100153]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2004-08-04 60800]
R3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [2009-08-17 23152]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2004-08-03 14080]
R3 E1000;Intel(R) PRO/1000 Adapter Driver; C:\WINDOWS\system32\DRIVERS\e1000325.sys [2002-10-17 103936]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2004-08-04 61824]
R3 nv;nv; C:\WINDOWS\system32\DRIVERS\nv4_mini.sys [2004-04-15 1376268]
R3 NWRDR;NetWare Rdr; C:\WINDOWS\system32\DRIVERS\nwrdr.sys [2004-08-04 163584]
R3 Rasirda;WAN Miniport (IrDA); C:\WINDOWS\system32\DRIVERS\rasirda.sys [2001-08-17 19584]
R3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2004-08-04 67584]
R3 SMCIRDA;SMC IrCC Miniport Device Driver; C:\WINDOWS\system32\DRIVERS\smcirda.sys [2001-09-11 38425]
R3 smwdm;smwdm; C:\WINDOWS\system32\drivers\smwdm.sys [2004-06-23 266880]
R3 TEchoCan;Toshiba Audio Effect; C:\WINDOWS\system32\DRIVERS\TEchoCan.sys [2004-01-09 28416]
R3 tosporte;Bluetooth Port Driver from Toshiba; C:\WINDOWS\system32\DRIVERS\tosporte.sys [2004-04-09 45598]
R3 tosrfec;Bluetooth ACPI from TOSHIBA; C:\WINDOWS\system32\DRIVERS\tosrfec.sys [2004-05-17 8573]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2004-08-04 26624]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2004-08-04 57600]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2004-08-04 20480]
R3 w29n51;Intel(R) PRO/Wireless 2200BG Network Connection Driver for Windows XP; C:\WINDOWS\system32\DRIVERS\w29n51.sys [2004-08-07 3210496]
S1 OADevice;OADriver; \??\C:\WINDOWS\system32\drivers\OADriver.sys []
S1 OAmon;OAmon; \??\C:\WINDOWS\system32\drivers\OAmon.sys []
S1 OAnet;OAnet; \??\C:\WINDOWS\system32\drivers\OAnet.sys []
S2 MCSTRM;MCSTRM; C:\WINDOWS\system32\drivers\MCSTRM.sys []
S3 AR5211;Atheros Wireless Network Adapter Service; C:\WINDOWS\system32\DRIVERS\ar5211.sys [2004-05-28 390944]
S3 E100B;Intel(R) PRO Adapter Driver; C:\WINDOWS\system32\DRIVERS\e100b325.sys [2002-09-25 140800]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2001-08-17 9600]
S3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
S3 PCX504;Cisco Systems Wireless LAN Adapter Driver; C:\WINDOWS\system32\DRIVERS\PCX504.sys [2003-02-14 96256]
S3 portio;TPM Service; C:\WINDOWS\system32\DRIVERS\NscTpmDD.sys [2003-12-16 13312]
S3 sffdisk;SFF Storage Class Driver; C:\WINDOWS\system32\DRIVERS\sffdisk.sys [2004-08-04 11136]
S3 sffp_sd;SFF Storage Protocol Driver for SDBus; C:\WINDOWS\system32\DRIVERS\sffp_sd.sys [2004-08-04 10240]
S3 Tosrfbd;Bluetooth RFBUS from TOSHIBA; C:\WINDOWS\System32\Drivers\tosrfbd.sys [2004-06-03 92544]
S3 Tosrfbnp;Bluetooth RFBNEP from TOSHIBA; C:\WINDOWS\System32\Drivers\tosrfbnp.sys [2004-07-02 36531]
S3 Tosrfhid;Bluetooth RFHID from TOSHIBA; C:\WINDOWS\system32\DRIVERS\Tosrfhid.sys [2004-06-24 48128]
S3 tosrfnds;Bluetooth Personal Area Network from TOSHIBA; C:\WINDOWS\system32\DRIVERS\tosrfnds.sys [2004-05-06 18308]
S3 Tosrfusb;Bluetooth USB Controller; C:\WINDOWS\System32\Drivers\tosrfusb.sys [2004-06-03 57344]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2004-08-03 31616]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2004-08-03 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2004-08-03 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2004-08-04 26496]
S3 w22n51;Intel(R) PRO/Wireless 2200 Adapter Driver; C:\WINDOWS\system32\DRIVERS\w22n51.sys [2004-01-02 1646720]
S3 w70n51;Intel(R) PRO/Wireless 2100 Adapter Driver; C:\WINDOWS\system32\DRIVERS\w70n51.sys [2003-12-05 979840]
S3 wanatw;WAN Miniport (ATW); C:\WINDOWS\system32\DRIVERS\wanatw4.sys []
S3 WpdUsb;WpdUsb; C:\WINDOWS\system32\DRIVERS\wpdusb.sys [2006-10-18 38528]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2009-08-17 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2009-08-17 138680]
R2 CFSvcs;ConfigFree Service; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [2004-06-16 36864]
R2 DVD-RAM_Service;DVD-RAM_Service; C:\WINDOWS\system32\DVDRAMSV.exe [2003-05-23 106496]
R2 Irmon;Infrared Monitor; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2009-10-12 153376]
R2 KodakSvc;Kodak AiO Device Service; C:\Program Files\Kodak\printer\center\KodakSvc.exe [2007-12-13 18944]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-10-18 79136]
R2 MDM;Machine Debug Manager; C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe [2001-02-23 270336]
R2 NVSvc;NVIDIA Driver Helper Service; C:\WINDOWS\system32\nvsvc32.exe [2004-04-15 77824]
R2 NWCWorkstation;Client Service for NetWare; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]
R2 SoundMAX Agent Service (default);SoundMAX Agent Service; C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe [2002-09-20 45056]
R2 Swupdtmr;Swupdtmr; c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe [2004-05-13 53248]
R2 Tmesbs;Tmesbs32; C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe [2003-08-01 86016]
R2 Tmesrv;Tmesrv3; C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe [2004-03-25 126976]
R2 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2004-08-04 14336]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2009-08-17 254040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2009-08-17 352920]
R3 NMIndexingService;NMIndexingService; C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe [2007-12-14 267560]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2004-08-04 267776]
S2 Nero BackItUp Scheduler 4.0;Nero BackItUp Scheduler 4.0; C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe []
S2 OAcat;Online Armor Helper Service; C:\Program Files\Tall Emu\Online Armor\oacat.exe []
S2 SvcOnlineArmor;Online Armor; C:\Program Files\Tall Emu\Online Armor\oasrv.exe []
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------



info.txt logfile of random's system information tool 1.06 2010-03-06 16:44:38

======Uninstall list======

-->C:\Program Files\Nero\Nero 7\nero\uninstall\UNNERO.exe /UNINSTALL
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->C:\WINDOWS\UNNeroMediaHome.exe /UNINSTALL
-->C:\WINDOWS\UNNeroShowTime.exe /UNINSTALL
-->C:\WINDOWS\UNNeroVision.exe /UNINSTALL
-->C:\WINDOWS\UNRecode.exe /UNINSTALL
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe Acrobat 5.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player 10 Plugin-->C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe
aiofw-->MsiExec.exe /I{791E3D44-33D3-4446-82AD-5CD4B0169083}
aioocr-->MsiExec.exe /I{3BED0238-3A25-41AE-BC23-316914B5B048}
aioprnt-->MsiExec.exe /I{2A97D5B3-A989-47E1-B207-1CA9E3635655}
aioscnnr-->MsiExec.exe /I{C0251585-1BE8-4278-B3CB-964B6E01C59D}
ALPS Touch Pad Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}\setup.exe" UNINSTALL
Atheros Wireless LAN MiniPCI card Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{05832D65-6EDB-4D32-BA78-BCD0E2B91C02}\Setup.exe" -l0x9
avast! Antivirus-->C:\Program Files\Alwil Software\Avast4\aswRunDll.exe "C:\Program Files\Alwil Software\Avast4\Setup\setiface.dll",RunSetup
Bluetooth Stack for Windows by Toshiba-->MsiExec.exe /X{CEBB6BFB-D708-4F99-A633-BC2600E01EF6}
CD/DVD Drive Acoustic Silencer-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}\Setup.exe" -l0x9
center-->MsiExec.exe /I{79E41D91-BA1C-44B9-9358-48E598263ECF}
ClearPlay Easy Updates-->MsiExec.exe /I{8CCD293C-0563-4EB0-BFAF-F279B61A6F32}
Comcast High-Speed Internet Install Wizard-->C:\Program Files\support.com\uninstall\chsi_uninstaller.exe
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Critical Update for Windows Media Player 11 (KB959772)-->"C:\WINDOWS\$NtUninstallKB959772_WM11$\spuninst\spuninst.exe"
Drag'n Drop CD+DVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{DDC146FA-73E0-4FA1-A353-841EA14BF600}\Setup.exe" -l0x9 deleteall
DVD Shrink 3.2-->"C:\Program Files\DVD Shrink\unins000.exe"
DVD-RAM Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9D765FA6-F2BC-40AF-8145-50808F9BDF4E}\Setup.exe" DVD-RAM Driver
EZ-DUB Finder v1.3.45-->"C:\Program Files\InstallShield Installation Information\{703C4409-D597-433A-9B17-E411D9236451}\setup.exe" -runfromtemp -l0x0009 -removeonly
EZ-DUB-->C:\WINDOWS\iun6002.exe "C:\Program Files\EZ-DUB\irunin.ini"
Help_CTR-->MsiExec.exe /I{0996C331-6DCB-4E38-A3EC-0A77ABAE1361}
helptut-->MsiExec.exe /I{843081BD-351F-46FC-8A17-517A0D9117A3}
helpug-->MsiExec.exe /I{DC626A21-EDF1-40C7-8F2F-D2BA7535529F}
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB926239)-->"C:\WINDOWS\$NtUninstallKB926239$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB932716-v2)-->"C:\WINDOWS\$NtUninstallKB932716-v2$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB970653-v3)-->"C:\WINDOWS\$NtUninstallKB970653-v3$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB979306)-->"C:\WINDOWS\$NtUninstallKB979306$\spuninst\spuninst.exe"
ImTOO DivX to DVD Converter-->C:\Program Files\ImTOO\DivX to DVD Converter\Uninstall.exe
Intel(R) PRO Network Adapters and Drivers-->Prounstl.exe
InterVideo WinDVD 4-->"C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL
Java(TM) 6 Update 16-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216016FF}
KODAK All-in-One Printer Software-->C:\Documents and Settings\All Users\Application Data\Kodak\EasyShareSetup\$SETUP_140001_176ea0\Setup.exe /APR-REMOVE
ksdip-->MsiExec.exe /I{73F1681F-ADE1-461F-9F18-B7640507D395}
Learn2 Player (Uninstall Only)-->C:\Program Files\Learn2.com\StRunner\stuninst.exe
LightScribe System Software 1.10.19.1-->MsiExec.exe /X{59046D29-2E6B-4224-BF0D-64F3E7A93F7B}
Microsoft .NET Framework 1.1 Security Update (KB953297)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M953297\M953297Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Office XP Professional-->MsiExec.exe /I{91110409-6000-11D3-8CFE-0050048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works 7.0-->MsiExec.exe /I{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}
Mozilla Firefox (3.5.8)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
MSXML 6 Service Pack 2 (KB973686)-->MsiExec.exe /I{56EA8BC0-3751-4B93-BC9D-6651CC36E5AA}
Nero 7 Essentials-->MsiExec.exe /X{E0E6FA87-36B0-4CE9-890E-AF11CC381033}
neroxml-->MsiExec.exe /I{56C049BE-79E9-4502-BEA7-9754A3E60F9B}
netbrdg-->MsiExec.exe /I{4537EA4B-F603-4181-89FB-2953FC695AB1}
NVIDIA Windows 2000/XP Display Drivers-->rundll32.exe C:\WINDOWS\system32\nvinstnt.dll,NvUninstallNT4 nvts.inf
QuickTime-->MsiExec.exe /I{95A890AA-B3B1-44B6-9C18-A8F7AB3EE7FC}
RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Revo Uninstaller 1.83-->C:\Program Files\VS Revo Group\Revo Uninstaller\uninst.exe
Rhapsody MP3 Download Manager-->MsiExec.exe /I{A3D44AD8-D3C9-45E4-B861-3B653C6EF620}
Rhapsody-->C:\PROGRA~1\Rhapsody\Unwise32.exe /A C:\PROGRA~1\Rhapsody\install.log
Roxio Burn Engine-->MsiExec.exe /X{9860A9CF-7E71-43AC-888F-0B4D3EA212D1}
SD Secure Module-->MsiExec.exe /X{C45F4811-31D5-4786-801D-F79CD06EDD85}
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9L$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923789)-->C:\WINDOWS\system32\MacroMed\Flash\genuinst.exe C:\WINDOWS\system32\MacroMed\Flash\KB923789.inf
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB944338-v2)-->"C:\WINDOWS\$NtUninstallKB944338-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958470)-->"C:\WINDOWS\$NtUninstallKB958470$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371)-->"C:\WINDOWS\$NtUninstallKB961371$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB963027)-->"C:\WINDOWS\$NtUninstallKB963027$\spuninst\spuninst.exe"
Security Update for Windows XP (KB968537)-->"C:\WINDOWS\$NtUninstallKB968537$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969897)-->"C:\WINDOWS\$NtUninstallKB969897$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969898)-->"C:\WINDOWS\$NtUninstallKB969898$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971032)-->"C:\WINDOWS\$NtUninstallKB971032$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971468)-->"C:\WINDOWS\$NtUninstallKB971468$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972260)-->"C:\WINDOWS\$NtUninstallKB972260$\spuninst\spuninst.exe"
Security Update for Windows XP (KB972270)-->"C:\WINDOWS\$NtUninstallKB972270$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973346)-->"C:\WINDOWS\$NtUninstallKB973346$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974455)-->"C:\WINDOWS\$NtUninstallKB974455$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975560)-->"C:\WINDOWS\$NtUninstallKB975560$\spuninst\spuninst.exe"
Security Update for Windows XP (KB976325)-->"C:\WINDOWS\$NtUninstallKB976325$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977165)-->"C:\WINDOWS\$NtUninstallKB977165$\spuninst\spuninst.exe"
Security Update for Windows XP (KB977914)-->"C:\WINDOWS\$NtUninstallKB977914$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978037)-->"C:\WINDOWS\$NtUninstallKB978037$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978251)-->"C:\WINDOWS\$NtUninstallKB978251$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978262)-->"C:\WINDOWS\$NtUninstallKB978262$\spuninst\spuninst.exe"
Security Update for Windows XP (KB978706)-->"C:\WINDOWS\$NtUninstallKB978706$\spuninst\spuninst.exe"
SoundMAX-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F0A37341-D692-11D4-A984-009027EC0A9C}\setup.exe" -l0x9 -removeonly
TOSHIBA Access-->C:\WINDOWS\TOSHIB~2\UNWISE.EXE C:\WINDOWS\TOSHIB~2\INSTALL.LOG
TOSHIBA Audio Effect-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FC99D835-CA4A-4E58-82F6-31D0ACF0CACA}\Setup.exe" /T24C50246
TOSHIBA ConfigFree-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BDD83DC9-BEE9-4654-A5DA-CC46C250088D}\setup.exe" -l0x9 UNINSTALL
TOSHIBA Console-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3CF0858D-1AC5-4308-9DE7-AD15288A8BDC}\Setup.exe" -l0x9
TOSHIBA Controls-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A6690C0E-B96E-4F0F-A8EB-D5B332454AC6}\Setup.exe" -l0x9 UNINSTALL
TOSHIBA Display Devices Change Utility-->RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\TDspBtn.inf,DefaultUninstall,5
TOSHIBA Dual Pointing Device Utility-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{4701BF4D-9DBD-4F3B-953A-AFC3316E821B}\Setup.exe"
TOSHIBA Fax Extension-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9AC200C3-A4C8-401C-A5A8-202BE888B165}\setup.exe"
TOSHIBA Hotkey Utility for Display Devices-->RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\TFNF5Wxp.inf,DefaultUninstall,5
TOSHIBA IPPhone-->MsiExec.exe /X{D177BD9B-9B11-4E28-8584-E0F93BB33F5B}
TOSHIBA Mobile Extension3 for Windows XP V3.65.00.XP-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\TME3\Uninst.isu" -c"C:\Program Files\TOSHIBA\TME3\uninstx.dll"
TOSHIBA PC Diagnostic Tool-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\PCDiag\Uninst.isu"
TOSHIBA Power Saver-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\TOSHIBA\Power Saver\Uninst.isu" -c"C:\WINDOWS\system32\TPSDel.dll"
Toshiba Registration-->MsiExec.exe /X{F6C405D2-C50D-4D10-B89E-73A233A14D74}
TOSHIBA SD Memory Boot Utility-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F816A1EB-392D-459C-A5A2-8C8B9CD75446}\Setup.exe"
TOSHIBA SD Memory Card Format-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{48CF9A66-5F03-4025-ABD0-B3A3FA095A59}\Setup.exe"
TOSHIBA Software Modem-->Tosmreg -U
TOSHIBA Software Upgrades-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F69B66A8-61C9-424C-AFA1-7EC6093AC5AD}\setup.exe"
Toshiba Tbiosdrv Driver-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Toshiba\Toshiba Tbiosdrv Driver\Tbiosdrv.isu"
TOSHIBA Utilities-->tutildel.exe
TOSHIBA Zooming Utility-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{64212898-097F-4F3F-AECA-6D34A7EF82DF}\Setup.exe"
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Windows XP (KB898461)-->"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
Update for Windows XP (KB925720)-->"C:\WINDOWS\$NtUninstallKB925720$\spuninst\spuninst.exe"
Update for Windows XP (KB955759)-->"C:\WINDOWS\$NtUninstallKB955759$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Update for Windows XP (KB976749)-->"C:\WINDOWS\$NtUninstallKB976749$\spuninst\spuninst.exe"
Update for Windows XP (KB978207)-->"C:\WINDOWS\$NtUninstallKB978207$\spuninst\spuninst.exe"
Windows Imaging Component-->"C:\WINDOWS\$NtUninstallWIC$\spuninst\spuninst.exe"
Windows Installer 3.1 (KB893803)-->"C:\WINDOWS\$MSI31Uninstall_KB893803v2$\spuninst\spuninst.exe"
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Hotfix - KB885884-->C:\WINDOWS\$NtUninstallKB885884$\spuninst\spuninst.exe
Wireless Hotkey-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{7862BAD8-A379-4128-8AA1-EFD5A9603C53}\Setup.exe"

======Security center information======

AV: avast! antivirus 4.8.1351 [VPS 100306-1]
FW: Online Armor Firewall

======System event log======

Computer Name: TOSHIBA
Event Code: 11
Message: The driver detected a controller error on \Device\CdRom0.

Record Number: 29628
Source Name: Cdrom
Time Written: 20100123074826.000000-360
Event Type: error
User:

Computer Name: TOSHIBA
Event Code: 11
Message: The driver detected a controller error on \Device\CdRom0.

Record Number: 29627
Source Name: Cdrom
Time Written: 20100123074826.000000-360
Event Type: error
User:

Computer Name: TOSHIBA
Event Code: 11
Message: The driver detected a controller error on \Device\CdRom0.

Record Number: 29626
Source Name: Cdrom
Time Written: 20100123074826.000000-360
Event Type: error
User:

Computer Name: TOSHIBA
Event Code: 11
Message: The driver detected a controller error on \Device\CdRom0.

Record Number: 29625
Source Name: Cdrom
Time Written: 20100123074826.000000-360
Event Type: error
User:

Computer Name: TOSHIBA
Event Code: 11
Message: The driver detected a controller error on \Device\CdRom0.

Record Number: 29624
Source Name: Cdrom
Time Written: 20100123074826.000000-360
Event Type: error
User:

=====Application event log=====

Computer Name: TOSHIBA
Event Code: 1000
Message: Faulting application aiohomecenter.exe, version 2.0.708.0, stamp 476182ca, faulting module mscorwks.dll, version 2.0.50727.3603, stamp 4a7cd88e, debug? 0, fault address 0x00001963.

Record Number: 1823
Source Name: .NET Runtime 2.0 Error Reporting
Time Written: 20100227204012.000000-360
Event Type: error
User:

Computer Name: TOSHIBA
Event Code: 1023
Message: .NET Runtime version 2.0.50727.3603 - Fatal Execution Engine Error (7A09795E) (80131506)

Record Number: 1822
Source Name: .NET Runtime
Time Written: 20100227203924.000000-360
Event Type: error
User:

Computer Name: TOSHIBA
Event Code: 1001
Message: Fault bucket 1694679004.

Record Number: 1815
Source Name: Application Hang
Time Written: 20100227193607.000000-360
Event Type: error
User:

Computer Name: TOSHIBA
Event Code: 1002
Message: Hanging application firefox.exe, version 1.9.1.3685, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 1814
Source Name: Application Hang
Time Written: 20100227193605.000000-360
Event Type: error
User:

Computer Name: TOSHIBA
Event Code: 1002
Message: Hanging application firefox.exe, version 1.9.1.3685, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Record Number: 1813
Source Name: Application Hang
Time Written: 20100227193549.000000-360
Event Type: error
User:

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 13 Stepping 6, GenuineIntel
"PROCESSOR_REVISION"=0d06
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"KDS_LANGUAGE"=13
"CLASSPATH"=.;C:\Program Files\Java\j2re1.4.2_05\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\j2re1.4.2_05\lib\ext\QTJava.zip

-----------------EOF-----------------
tmorales
Active Member
 
Posts: 6
Joined: February 27th, 2010, 6:36 pm

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby muppy03 » March 6th, 2010, 11:10 pm

Please download Malwarebytes' Anti-Malware and save to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:

    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • If it found any malware items. Check all items except items in the C:\System Volume Information folder... and click Remove Selected.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply


    Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.

Please reply with:-
  • New HJT log
  • MBAM log
User avatar
muppy03
MRU Emeritus
MRU Emeritus
 
Posts: 4798
Joined: December 4th, 2007, 5:30 am
Location: Australia

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby tmorales » March 7th, 2010, 3:31 am

Here they are:

HiJackThis Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:29:46 AM, on 3/7/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\WINDOWS\system32\rundll32.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\INITIO\EZ-DUB Finder v1.3.45\inihid.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: ClearPlay Easy Updates.lnk = C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: EZ-DUB Finder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_16.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_16.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: http://www.listen.com
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Online Armor Helper Service (OAcat) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oacat.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oasrv.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Tmesbs32 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 10334 bytes
**********************************************************************

MBAM Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:29:46 AM, on 3/7/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
C:\WINDOWS\system32\ezSP_Px.exe
C:\Program Files\Toshiba\TAudEffect\TAudEff.exe
C:\WINDOWS\system32\rundll32.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\INITIO\EZ-DUB Finder v1.3.45\inihid.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\imapi.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: ClearPlay Easy Updates.lnk = C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: EZ-DUB Finder.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_16.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_16.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: http://www.listen.com
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Online Armor Helper Service (OAcat) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oacat.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oasrv.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Tmesbs32 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 10334 bytes
tmorales
Active Member
 
Posts: 6
Joined: February 27th, 2010, 6:36 pm

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby muppy03 » March 7th, 2010, 3:55 am

You have posted HJT twice instead of MBAM :)
User avatar
muppy03
MRU Emeritus
MRU Emeritus
 
Posts: 4798
Joined: December 4th, 2007, 5:30 am
Location: Australia

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby tmorales » March 7th, 2010, 5:39 pm

oops :oops: sorry!

Malwarebytes' Anti-Malware 1.44
Database version: 3831
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

3/7/2010 1:24:51 AM
mbam-log-2010-03-07 (01-24-51).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 172169
Time elapsed: 59 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
tmorales
Active Member
 
Posts: 6
Joined: February 27th, 2010, 6:36 pm

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby muppy03 » March 8th, 2010, 4:07 am

Hi there, can you give me an update on how the computer is behaving. I have not seen a anything of great concern so far but I would like you to run an online scan to make sure.

As I said earlier you have a massive amount of programs starting when you turn the computer on and this can dramatically slow the system down. I have listed a few that do no need to run below, but there is many more that are deemed users choice, so you will have to do a bit of investigating to find out what you need to run in the background and what you don’t.

This next step is your choice. The below items I am getting you to fix with HJT are for programs that do not need to start up when you turn your computer on. Doing the below step WILL NOT UNINSTALL these programs ONLY stop them from running at startup. All will be available when you need them. The bonus is it will make your startup time a bit shorter

Open Hijack This and select Do a System Scan Only place a check next to the below lines if still present

    O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
    O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
    O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
    O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\TOSHIBA Zooming Utility\SmoothView.exe
    O4 - HKLM\..\Run: [TAudEffect] C:\Program Files\Toshiba\TAudEffect\TAudEff.exe /run
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
    O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
    O4 - HKLM\..\Run: [IVPServiceMgr] C:\toshiba\ivp\ism\ivpsvmgr.exe
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe
    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


Once selected close all windows except HJT an click on Fix Checked then REBOOT the computer.

Please re run ATF cleaner

Kaspersky Online Scan
Do an online scan with >Kaspersky Online Scanner<
  • Read through the requirements and privacy statement and click on Accept button
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run
  • When the downloads have finished, click on Settings
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan
  • Once the scan is complete, it will display the results. Click on View Scan Report
  • You will see a list of infected items there. Click on Save Report As...
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button
  • Please post this log in your next reply

Please reply with:-
  • Kaspersky log
  • New HJT log
  • Update on how computer is running
User avatar
muppy03
MRU Emeritus
MRU Emeritus
 
Posts: 4798
Joined: December 4th, 2007, 5:30 am
Location: Australia

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby tmorales » March 9th, 2010, 12:46 am

The laptop hasn't been freezing as bad as usual. As far as how its running, we haven't used it much the last few days, so we aren't sure if its running any faster or not. But we DO know that it is not freezing and hanging up like it was before.


Kaspersky Log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, March 8, 2010
Operating system: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, March 08, 2010 18:01:31
Records in database: 3740411
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 48900
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 03:58:16

No threats found. Scanned area is clean.

Selected area has been scanned.
**********************************************************************

HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:36:45 PM, on 3/8/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Kodak\printer\center\KodakSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\00THotkey.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\WINDOWS\system32\TFNF5.exe
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\WINDOWS\system32\ezSP_Px.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\INITIO\EZ-DUB Finder v1.3.45\inihid.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosAVRC.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\WINDOWS\system32\imapi.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\Tina Baker\Local Settings\Temp\jkos-Tina Baker\binaries\ScanningProcess.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.toshiba.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://toshibadirect.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\system32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\system32\ezSP_Px.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NVRotateSysTray] rundll32.exe C:\WINDOWS\system32\nvsysrot.dll,Enable
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [EKIJ5000StatusMonitor] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Startup: ClearPlay Easy Updates.lnk = C:\Program Files\ClearPlay\ClearPlay Easy Updates\ClearPlayEasyUpdates.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: EZ-DUB Finder.lnk = ?
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_16.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\npjpi160_16.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O15 - Trusted Zone: http://www.listen.com
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak AiO Device Service (KodakSvc) - Eastman Kodak Company - C:\Program Files\Kodak\printer\center\KodakSvc.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Unknown owner - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Online Armor Helper Service (OAcat) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oacat.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oasrv.exe (file missing)
O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
O23 - Service: Tmesbs32 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe

--
End of file - 8185 bytes
tmorales
Active Member
 
Posts: 6
Joined: February 27th, 2010, 6:36 pm

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby muppy03 » March 9th, 2010, 5:57 am

The laptop hasn't been freezing as bad as usual. As far as how its running, we haven't used it much the last few days, so we aren't sure if its running any faster or not. But we DO know that it is not freezing and hanging up like it was before.


Well that’s a start ! As I have mentioned the problem does not appear to be malware related and you do have quite a few programs that could be stopped running at startup. This would help overall performance greatly.

You should really consider updating to XP SP3, support for SP2 will end on July 13, 2010.
Also Internet Explorer v6.00, needs updating to version 8 as soon as you are able.

Update Java Runtime

You are using an old version of Java. Sun's Java is sometimes updated in order to eliminate the exploitation of vulnerabilities in an existing version. For this reason, it's extremely important that you keep the program up to date, and also remove the older more vulnerable versions from your system. The most current version of Sun Java is: Java Runtime Environment Version 6 Update 18.
  • Go to Java Site
  • Scroll down to where it says "JDK 6 Update 18 (JDK or JRE)"
  • Click the orange Download JRE button to the right
  • Select the Windows platform from the dropdown menu
  • Read the License Agreement and then check the box that says: "I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement". Click on Continue.The page will refresh
  • Click on the link to download Windows Offline Installation & save the file to your desktop
  • Close any programs you may have running - especially your web browser
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs
  • Uninstall all old versions of Java (Java 3 Runtime Environment, JRE or JSE) listed below in the code box.
    Code: Select all
    Java(TM) 6 Update 16
     
  • Reboot your computer once all Java components are removed
  • Then from your desktop double-click on jre-6u18-windows-i586-p.exe to install the newest version
  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cache - Leave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel



MBAM and ATF are great tools for you to keep and use on a regular basis.

You can delete RSIT from your Desktop and it associated folder C:\RSIT

You might ask at a general computer help forum like Tech Support Guy for assistance with what programs you need running at startup.



Please reply if you have any problems or questions :flower:
User avatar
muppy03
MRU Emeritus
MRU Emeritus
 
Posts: 4798
Joined: December 4th, 2007, 5:30 am
Location: Australia

Re: My toshiba tecra laptop is malfunctioning!!! HELP!

Unread postby Katana » March 12th, 2010, 7:54 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 300 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware