malware problems

[pepin07]

Malwarebytes' Anti-Malware 1.44
Database version: 3808
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

2/28/2010 8:49:22 PM
mbam-log-2010-02-28 (20-49-22).txt

Scan type: Full Scan (C:\|)
Objects scanned: 170863
Time elapsed: 50 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[pepin07]

The error window did not appear anymore and my computer seem to work perfectly thank yo for all your assistance i appreciate your help!!

[xixo_12]

Hi,
Good to hear.
Let's proceed with these.

First,
Remove programs.
Please Click on Start > Control Panel > Add/Remove Programs
Remove the listed program(s) by clicking Remove

Adobe Reader 7.0

If some programs listed above are not in present, please do not panic and proceed to the next step.

Next,
Reboot into the usual account.

Next,
Update Adobe Reader.
You should Download and Install the newest version of Adobe Reader for reading pdf files, due to the vulnerabilities in earlier versions.
All versions numbered lower than 9.3 are vulnerable.

• Go HERE, UNCHECK any Free Add-Ons, and click Download to install the latest version of Adobe Acrobat Reader.
• After it completes the Installation, close the Download Manager.

Next,
Java is out of date.
It can be updated by the Java control panel

• Click on Start > Control Panel (Classic View) > Java (looks like a coffee cup) > Update Tab > Update Now.
• An update should begin.
• Follow the prompts.

Next,
Kaspersky Online AV Scan
Note: Internet Explorer should be used.
Please go to Kaspersky website and perform an online antivirus scan.

• Read through the requirements and privacy statement and click on Accept button.
• It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
• When the downloads have finished, click on Settings.
• Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
  • Spyware, Adware, Dialers, and other potentially dangerous programs
  • Archives
  • Mail databases
• Click on My Computer under Scan and then put the kettle on!
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place like your Desktop. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Copy and paste the report into your next.

Next,
Checklist.
Please post.

• Content of Kaspersky scan log.
• Post any questions/remaining problems, if you have.

[pepin07]

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, March 1, 2010
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, March 01, 2010 15:37:15
Records in database: 3674631
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 51134
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 03:53:13

No threats found. Scanned area is clean.

Selected area has been scanned.





















I dont have any questions thank you for your help!!

[xixo_12]

Hi,
Good!
Your system now is clean.
Let's do some cleaning and management.

First,
Uninstall Combofix

• Click on Start >> Run...
• Now type in ComboFix /Uninstall into the and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
  

Next,
You may delete the tools that involved in this process of removal.

Additional Information :

SpywareBlaster.

• SpywareBlaster help your Internet Explorer more strong as it will help to block known malicious ActiveX
• A tutorial on installing & using this product can be found HERE

Antivirus.

• Antivirus help you to give the maximum protection for the system.
• You are advice to have only ONE antivirus running on the system.
• Please keep it update regurlarly.

WinPatrol.

• Unwanted things always occur behind your knowledge. Let's this software take the snapshot of it.
• For more information and installation can be found HERE

Windows/Program Update.
Please make sure to have your Windows Automatic Update turn ON or you can do it manually.
Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Install the updates immediately if they are found.
To update Windows

• Go to Start > All Programs > Windows Update

To update Office

• Open up any Office program.
• Go to Help > Check for Updates

You always can refer at both website to check either any updates are needed for your system.

• Secunia Software Inspector
• F-secure Health Check

Safe surfing!

[pepin07]

thank yo for all your assistance and advices combo fix is already uninstalled from my computer thanks

[Katana]

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