Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Board index Malware Removal ForumsInfected? Virus, malware, adware, ransomware, oh my!

Bad Bad Things Popping Up On Kids Computer ... Trying Again

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.
Topic locked

Bad Bad Things Popping Up On Kids Computer ... Trying Again

Unread postby mbiscup » February 15th, 2010, 12:57 am

Below is the Hijack log. I was on a thread earlier and did not reply fast enough. I will have to try agian.

The last helper requested some information so I will pass it along now. The helper wanted to know when the popups occured ... they dont seem to occur now at all. Windows Explorer no longer functions on the user account that they occured under. That user account was named Tess.


The previous helper requested an OTL log and when I posted one they told me it was the wrong one. I will try to post that now too.

They also asked about a second antivirus program they called Command. I know of no such program being on the machine. There was an antivirus program that was supplied by our ISP that apparently was deemed non-functional by them and then uninstalled ... pehaps not succesfully.

I hope this helps.

Thank you for anything you might be able to do.

Mike


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:42:18 PM, on 2/14/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=4070627
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/dell?hl=en&cli ... bd=4070627
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=4070627
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [AuthStart] C:\Program Files\SafeandSecure\SafeandSecure\app\authstart.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

--
End of file - 7475 bytes

OTL logfile created on: 2/10/2010 7:38:43 AM - Run 1
OTL by OldTimer - Version 3.1.28.0 Folder = C:\Documents and Settings\ZZZ_Admin\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

990.00 Mb Total Physical Memory | 569.00 Mb Available Physical Memory | 57.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 82.00% Paging File free
Paging file location(s): C:\pagefile.sys 1488 2976 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.46 Gb Total Space | 59.38 Gb Free Space | 79.74% Space Free | Partition Type: NTFS
Drive D: | 7.44 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: POODLE_PC
Current User Name: ZZZ_Admin
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/02/10 07:38:16 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\ZZZ_Admin\Desktop\OTL.exe
PRC - [2009/11/24 15:51:40 | 000,081,000 | ---- | M] (ALWIL Software) -- C:\Program Files\Alwil Software\Avast4\ashDisp.exe
PRC - [2009/11/24 15:51:35 | 000,138,680 | ---- | M] (ALWIL Software) -- C:\Program Files\Alwil Software\Avast4\ashServ.exe
PRC - [2009/11/24 15:51:21 | 000,254,040 | ---- | M] (ALWIL Software) -- C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
PRC - [2009/11/24 15:48:48 | 000,352,920 | ---- | M] (ALWIL Software) -- C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
PRC - [2009/11/24 15:43:56 | 000,018,752 | ---- | M] (ALWIL Software) -- C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
PRC - [2009/10/11 04:17:36 | 000,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jusched.exe
PRC - [2009/10/11 04:17:35 | 000,153,376 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jqs.exe
PRC - [2009/03/08 13:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Internet Explorer\iexplore.exe
PRC - [2009/02/01 19:44:09 | 002,356,088 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
PRC - [2008/04/13 16:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/12/25 13:20:10 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2007/02/15 17:59:56 | 000,425,984 | ---- | M] (ATI Technologies Inc.) -- C:\WINDOWS\system32\ati2evxx.exe
PRC - [2006/04/30 23:07:44 | 000,843,776 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
PRC - [2006/01/02 13:41:22 | 000,045,056 | ---- | M] (ATI Technologies Inc.) -- C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
PRC - [2005/12/09 17:29:52 | 000,049,152 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
PRC - [2005/09/08 02:20:00 | 000,122,940 | ---- | M] (Sonic Solutions) -- C:\WINDOWS\system32\DLA\DLACTRLW.EXE
PRC - [2005/06/22 17:10:08 | 000,142,416 | R--- | M] (Command Software Systems, Inc.) -- C:\Program Files\Common Files\Command Software\dvpapi.exe
PRC - [2004/07/27 13:50:18 | 000,081,920 | ---- | M] (InstallShield Software Corporation) -- C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe


========== Modules (SafeList) ==========

MOD - [2010/02/10 07:38:16 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\ZZZ_Admin\Desktop\OTL.exe
MOD - [2009/11/21 07:51:04 | 000,471,552 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\AppPatch\aclayers.dll
MOD - [2008/04/13 16:12:05 | 000,065,024 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\system32\shimeng.dll


========== Win32 Services (SafeList) ==========

SRV - [2010/02/10 03:19:39 | 000,135,664 | ---- | M] (Google Inc.) [Auto | Stopped] -- C:\Program Files\Google\Update\GoogleUpdate.exe -- (gupdate) Google Update Service (gupdate)
SRV - [2009/11/24 15:51:35 | 000,138,680 | ---- | M] (ALWIL Software) [Auto | Running] -- C:\Program Files\Alwil Software\Avast4\ashServ.exe -- (avast! Antivirus)
SRV - [2009/11/24 15:51:21 | 000,254,040 | ---- | M] (ALWIL Software) [On_Demand | Running] -- C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe -- (avast! Mail Scanner)
SRV - [2009/11/24 15:48:48 | 000,352,920 | ---- | M] (ALWIL Software) [On_Demand | Running] -- C:\Program Files\Alwil Software\Avast4\ashWebSv.exe -- (avast! Web Scanner)
SRV - [2009/11/24 15:43:56 | 000,018,752 | ---- | M] (ALWIL Software) [Auto | Running] -- C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe -- (aswUpdSv)
SRV - [2009/10/11 04:17:35 | 000,153,376 | ---- | M] (Sun Microsystems, Inc.) [Auto | Running] -- C:\Program Files\Java\jre6\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2009/04/30 20:44:58 | 000,182,768 | ---- | M] (Google) [On_Demand | Stopped] -- C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe -- (gusvc)
SRV - [2008/11/04 01:06:28 | 000,441,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE -- (odserv)
SRV - [2007/02/15 17:59:56 | 000,425,984 | ---- | M] (ATI Technologies Inc.) [Auto | Running] -- C:\WINDOWS\system32\ati2evxx.exe -- (Ati HotKey Poller)
SRV - [2006/10/26 14:03:08 | 000,145,184 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE -- (ose)
SRV - [2005/06/22 17:10:08 | 000,142,416 | R--- | M] (Command Software Systems, Inc.) [Auto | Running] -- C:\Program Files\Common Files\Command Software\dvpapi.exe -- (dvpapi)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=4070627
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Start Page = http://www.google.com/ig/dell?hl=en&cli ... bd=4070627

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=4070627
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/dell?hl=en&cli ... bd=4070627
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



O1 HOSTS File: ([2004/08/04 02:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\DLA\DLASHX_W.DLL (Sonic Solutions)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll (Google Inc.)
O2 - BHO: (CBrowserHelperObject Object) - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll (Dell Inc.)
O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (JQSIEStartDetectorImpl Class) - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (Sun Microsystems, Inc.)
O3 - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
O4 - HKLM..\Run: [Adobe Photo Downloader] C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [ATICCC] C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe ()
O4 - HKLM..\Run: [AuthStart] C:\Program Files\SafeandSecure\SafeandSecure\app\authstart.exe File not found
O4 - HKLM..\Run: [avast!] C:\Program Files\Alwil Software\Avast4\ashDisp.exe (ALWIL Software)
O4 - HKLM..\Run: [DLA] C:\WINDOWS\system32\DLA\DLACTRLW.EXE (Sonic Solutions)
O4 - HKLM..\Run: [DVDLauncher] C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe (CyberLink Corp.)
O4 - HKLM..\Run: [ISUSPM Startup] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (InstallShield Software Corporation)
O4 - HKLM..\Run: [ISUSScheduler] C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe (InstallShield Software Corporation)
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKCU..\Run: [DellSupport] C:\Program Files\Dell Support\DSAgnt.exe (Gteko Ltd.)
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office\Office12\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Google Sidewiki... - C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll (Google Inc.)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office12\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\Program Files\Microsoft Office\Office12\REFIEBAR.DLL (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O15 - HKLM\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/update/1.5.0/jinsta ... s-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinsta ... s-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://download.macromedia.com/pub/shoc ... wflash.cab (Shockwave Flash Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.143.124.6 24.143.124.7
O18 - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll (Microsoft Corporation)
O18 - Protocol\Filter\text/xml {807563E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE12\MSOXMLMF.DLL (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\AtiExtEvent: DllName - Ati2evxx.dll - C:\WINDOWS\System32\ati2evxx.dll (ATI Technologies Inc.)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/10 10:04:08 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - C:\WINDOWS\system32\ias [2004/08/10 09:52:56 | 000,000,000 | ---D | M]
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: Wmi - C:\WINDOWS\system32\wmi.dll (Microsoft Corporation)
NetSvcs: WmdmPmSp - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (55735438412873728)

========== Files/Folders - Created Within 14 Days ==========

[2010/02/10 07:38:13 | 000,549,376 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\ZZZ_Admin\Desktop\OTL.exe
[2010/02/10 07:34:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Google
[2010/02/10 07:32:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Google
[2010/01/28 19:37:00 | 000,000,000 | ---D | C] -- C:\Program Files\Spybot - Search & Destroy
[2010/01/28 19:37:00 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
[2010/01/28 19:31:44 | 016,409,960 | ---- | C] (Safer Networking Limited ) -- C:\Documents and Settings\ZZZ_Admin\Desktop\spybotsd162.exe
[2010/01/27 20:08:55 | 000,000,000 | ---D | C] -- C:\Program Files\Trend Micro
[2009/07/31 02:00:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft
[2009/02/01 19:59:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
[2004/08/10 09:57:26 | 000,000,000 | --SD | M] -- C:\Documents and Settings\NetworkService\Application Data\Microsoft
[2004/08/10 09:57:26 | 000,000,000 | --SD | M] -- C:\Documents and Settings\LocalService\Application Data\Microsoft
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 14 Days ==========

[2010/02/10 07:38:49 | 001,572,864 | -H-- | M] () -- C:\Documents and Settings\ZZZ_Admin\NTUSER.DAT
[2010/02/10 07:38:16 | 000,549,376 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\ZZZ_Admin\Desktop\OTL.exe
[2010/02/10 07:37:00 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2010/02/10 07:37:00 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2010/02/10 07:34:04 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/02/10 07:33:56 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2010/02/10 07:33:54 | 1038,061,568 | -HS- | M] () -- C:\hiberfil.sys
[2010/02/10 03:19:37 | 000,000,178 | -HS- | M] () -- C:\Documents and Settings\ZZZ_Admin\ntuser.ini
[2010/02/10 03:19:30 | 005,361,208 | -H-- | M] () -- C:\Documents and Settings\ZZZ_Admin\Local Settings\Application Data\IconCache.db
[2010/02/10 03:03:45 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/01/28 20:22:58 | 000,000,248 | ---- | M] () -- C:\WINDOWS\tasks\Spybot - Search & Destroy - Scheduled Task.job
[2010/01/28 20:15:53 | 000,000,167 | ---- | M] () -- C:\WINDOWS\wininit.ini
[2010/01/28 19:37:09 | 000,000,933 | ---- | M] () -- C:\Documents and Settings\ZZZ_Admin\Desktop\Spybot - Search & Destroy.lnk
[2010/01/28 19:33:08 | 016,409,960 | ---- | M] (Safer Networking Limited ) -- C:\Documents and Settings\ZZZ_Admin\Desktop\spybotsd162.exe
[2010/01/27 20:08:56 | 000,001,734 | ---- | M] () -- C:\Documents and Settings\ZZZ_Admin\Desktop\HijackThis.lnk
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2010/02/10 07:32:20 | 000,000,886 | ---- | C] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2010/02/10 03:20:02 | 000,000,882 | ---- | C] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2010/01/28 20:22:58 | 000,000,248 | ---- | C] () -- C:\WINDOWS\tasks\Spybot - Search & Destroy - Scheduled Task.job
[2010/01/28 19:37:09 | 000,000,933 | ---- | C] () -- C:\Documents and Settings\ZZZ_Admin\Desktop\Spybot - Search & Destroy.lnk
[2010/01/27 20:08:55 | 000,001,734 | ---- | C] () -- C:\Documents and Settings\ZZZ_Admin\Desktop\HijackThis.lnk
[2008/03/12 02:02:29 | 000,000,127 | ---- | C] () -- C:\WINDOWS\System32\MRT.INI
[2007/12/30 21:01:48 | 000,000,132 | ---- | C] () -- C:\Documents and Settings\ZZZ_Admin\Local Settings\Application Data\fusioncache.dat
[2007/06/27 18:33:15 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2007/06/27 18:30:54 | 000,000,167 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2007/06/27 18:10:08 | 000,001,119 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2005/11/10 05:38:34 | 000,000,000 | ---- | C] () -- C:\WINDOWS\System32\px.ini
[2005/08/30 12:37:00 | 000,032,768 | R--- | C] () -- C:\WINDOWS\System32\dwsvclnt.dll
[2004/08/10 10:12:05 | 000,000,780 | ---- | C] () -- C:\WINDOWS\orun32.ini
[2004/08/10 10:01:18 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\fxsperf.ini
[2004/08/10 09:51:35 | 000,755,200 | ---- | C] () -- C:\WINDOWS\System32\ir50_32.dll
[2004/08/10 09:51:35 | 000,338,432 | ---- | C] () -- C:\WINDOWS\System32\ir41_qcx.dll
[2004/08/10 09:51:35 | 000,200,192 | ---- | C] () -- C:\WINDOWS\System32\ir50_qc.dll
[2004/08/10 09:51:35 | 000,183,808 | ---- | C] () -- C:\WINDOWS\System32\ir50_qcx.dll
[2004/08/10 09:51:35 | 000,120,320 | ---- | C] () -- C:\WINDOWS\System32\ir41_qc.dll

========== LOP Check ==========

[2008/02/21 21:37:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Authentium
[2010/01/28 20:33:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >


< MD5 for: AGP440.SYS >
[2004/08/04 02:00:00 | 018,738,937 | ---- | M] () .cab file -- C:\i386\sp2.cab:AGP440.sys
[2004/08/04 02:00:00 | 018,738,937 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:AGP440.sys
[2009/02/01 19:38:03 | 023,852,652 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp3.cab:AGP440.sys
[2009/02/01 19:38:03 | 023,852,652 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp3.cab:AGP440.sys
[2008/04/13 10:36:38 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\ServicePackFiles\i386\agp440.sys
[2008/04/13 10:36:38 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\system32\drivers\agp440.sys
[2004/08/03 20:07:42 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\i386\AGP440.SYS
[2004/08/03 20:07:42 | 000,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\$NtServicePackUninstall$\agp440.sys

< MD5 for: ATAPI.SYS >
[2004/08/04 02:00:00 | 018,738,937 | ---- | M] () .cab file -- C:\i386\sp2.cab:atapi.sys
[2004/08/04 02:00:00 | 018,738,937 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp2.cab:atapi.sys
[2009/02/01 19:38:03 | 023,852,652 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\i386\sp3.cab:atapi.sys
[2009/02/01 19:38:03 | 023,852,652 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp3.cab:atapi.sys
[2008/04/13 10:40:30 | 000,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\ServicePackFiles\i386\atapi.sys
[2008/04/13 10:40:30 | 000,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\system32\drivers\atapi.sys
[2004/08/03 19:59:44 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\i386\atapi.sys
[2004/08/03 19:59:44 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\$NtServicePackUninstall$\atapi.sys
[2004/08/03 19:59:44 | 000,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\system32\ReinstallBackups\0000\DriverFiles\i386\atapi.sys

< MD5 for: EVENTLOG.DLL >
[2008/04/13 16:11:53 | 000,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\ServicePackFiles\i386\eventlog.dll
[2008/04/13 16:11:53 | 000,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\system32\eventlog.dll
[2004/08/04 02:00:00 | 000,055,808 | ---- | M] (Microsoft Corporation) MD5=82B24CB70E5944E6E34662205A2A5B78 -- C:\i386\eventlog.dll
[2004/08/04 02:00:00 | 000,055,808 | ---- | M] (Microsoft Corporation) MD5=82B24CB70E5944E6E34662205A2A5B78 -- C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll

< MD5 for: NETLOGON.DLL >
[2008/04/13 16:12:01 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\ServicePackFiles\i386\netlogon.dll
[2008/04/13 16:12:01 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\system32\netlogon.dll
[2004/08/04 02:00:00 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=96353FCECBA774BB8DA74A1C6507015A -- C:\i386\netlogon.dll
[2004/08/04 02:00:00 | 000,407,040 | ---- | M] (Microsoft Corporation) MD5=96353FCECBA774BB8DA74A1C6507015A -- C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll

< MD5 for: SCECLI.DLL >
[2004/08/04 02:00:00 | 000,180,224 | ---- | M] (Microsoft Corporation) MD5=0F78E27F563F2AAF74B91A49E2ABF19A -- C:\i386\scecli.dll
[2004/08/04 02:00:00 | 000,180,224 | ---- | M] (Microsoft Corporation) MD5=0F78E27F563F2AAF74B91A49E2ABF19A -- C:\WINDOWS\$NtServicePackUninstall$\scecli.dll
[2008/04/13 16:12:05 | 000,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\ServicePackFiles\i386\scecli.dll
[2008/04/13 16:12:05 | 000,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\system32\scecli.dll

< %systemroot%\*. /mp /s >

< %systemroot%\system32\*.dll /lockedfiles >
[1 C:\WINDOWS\system32\*.tmp files -> C:\WINDOWS\system32\*.tmp -> ]

< %systemroot%\Tasks\*.job /lockedfiles >

========== Alternate Data Streams ==========

@Alternate Data Stream - 115 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:A8ADE5D8
@Alternate Data Stream - 103 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
< End of report >
mbiscup
Regular Member
 
Posts: 28
Joined: January 5th, 2010, 5:19 pm
Top
Advertisement
Register to Remove

Re: Bad Bad Things Popping Up On Kids Computer ... Trying Again

Unread postby MWR 3 day Mod » February 18th, 2010, 2:08 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
MRU Undergrad
MRU Undergrad
 
Posts: 2534
Joined: April 4th, 2008, 8:40 am
Top

Re: Bad Bad Things Popping Up On Kids Computer ... Trying Again

Unread postby NonSuch » February 21st, 2010, 2:51 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 28747
Joined: February 23rd, 2005, 7:08 am
Location: California
Top
Topic locked
  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 243 guests

The team • Delete all board cookies • All times are UTC - 5 hours [ DST ]

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware

Board index