Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Hibernation isn´t possible; Computer reboot every 15 min

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Hibernation isn´t possible; Computer reboot every 15 min

Unread postby LucaN » January 27th, 2010, 5:23 pm

HijackThis log file:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:04:36, on 27.01.2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\LckFldService.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Join Air\AssistantServices.exe
C:\Program Files\Virtual CD v9\System\vc9secs.exe
C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Cherry\KeyMan\KeyMan.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Aquip\Aquip AWLAN-5\UI.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Cherry\CDI\cdi.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\3.5.2.11\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [FRYMXINS] "C:\Program Files\ATI Technologies\Fire GL 3D Studio Max\atiimxgl"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Application Accelerator\iaanotif.exe
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CherryKeyMan] "C:\Program Files\Cherry\KeyMan\KeyMan.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Wireless_UI] C:\Program Files\Aquip\Aquip AWLAN-5\UI.exe /EndPrevInst /AutoHide
O4 - HKCU\..\Run: [ICQ] "C:\Program Files\ICQ7.0\ICQ.exe" silent loginmode=4
O8 - Extra context menu item: Nach Microsoft E&xel exportieren - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send to Keyman - C:\Program Files\Cherry\KeyMan\IEMenuExtKeyman.html
O9 - Extra button: An OneNote senden - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: An OneNote s&enden - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: ICQ7 - {88EB38EF-4D2C-436D-ABD3-56B232674062} - C:\Program Files\ICQ7.0\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ7 - {88EB38EF-4D2C-436D-ABD3-56B232674062} - C:\Program Files\ICQ7.0\ICQ.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4435849406
O17 - HKLM\System\CCS\Services\Tcpip\..\{921519F7-83DB-461F-9755-6743EA9DC778}: NameServer = 192.168.0.0
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = zeiss.com,zeiss.de,zeiss.org,deje2.zeiss.org
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = zeiss.com,zeiss.de,zeiss.org,deje2.zeiss.org
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton 360\Engine\3.5.2.11\coIEPlg.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Cherry Device Interface - Cherry Gmbh, Auerbach Germany, www.cherry.de - C:\Program Files\Cherry\CDI\cdi.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - MAGIX® - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe
O23 - Service: IAA Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Application Accelerator\iaantmon.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LckFldService - Unknown owner - C:\WINDOWS\system32\LckFldService.exe
O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360\Engine\3.5.2.11\ccSvcHst.exe
O23 - Service: UI Assistant Service - Unknown owner - C:\Program Files\Join Air\AssistantServices.exe
O23 - Service: Virtual CD v9 Management Service (VC9SecS) - H+H Software GmbH - C:\Program Files\Virtual CD v9\System\vc9secs.exe

--
End of file - 8209 bytes

Uninstall List:
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3 - Deutsch
Adobe Shockwave Player 11.5
Apple Application Support
Apple Software Update
Aquip AWLAN-5
ATI - Software Uninstall Utility
ATI Catalyst Control Center
ATI Control Panel
ATI Display Driver
ATI HYDRAVISION
BlueSoleil
Bonjour
Cherry Keyboard Manager V2.6 Build 6
Diablo II
Die Schlacht um Mittelerde(tm)
Die Schlacht um Mittelerde™ II
DivX Codec
DivX Converter
DivX Player
DivX Plus DirectShow Filters
DivX Web Player
Firebird SQL Server - MAGIX Edition
FireGL driver for 3D Studio MAX/VIZ
FoxyTunes for Firefox
G-Force
GPL Ghostscript 8.70
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB976098-v2)
HP Deskjet 995C
hp deskjet 995c series
HP PrecisionScan LTX
HydraVision
ICQ7
ImgBurn
Intel Application Accelerator
IrfanView (remove only)
iTunes
Java(TM) 6 Update 18
Join Air
Last.fm 1.5.4.24567
MAGIX Foto Manager 8 6.0.1.457 (D)
MAGIX Fotobuch 3.6
MAGIX Online Druck Service 2.3.2.0 (D)
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (German) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (German) 2007
Microsoft Office Groove MUI (German) 2007
Microsoft Office InfoPath MUI (German) 2007
Microsoft Office OneNote MUI (German) 2007
Microsoft Office Outlook MUI (German) 2007
Microsoft Office PowerPoint MUI (German) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (German) 2007
Microsoft Office Proof (Italian) 2007
Microsoft Office Proofing (German) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (German) 2007
Microsoft Office Shared MUI (German) 2007
Microsoft Office Word MUI (German) 2007
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.6)
Mozilla Sunbird (0.9)
Mozilla Thunderbird (3.0)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero 6
Nero Media Player
NeroVision Express 2
Norton 360
PDFCreator
PowerArchiver 2010 German
QuickTime
RedMon - Redirection Port Monitor
Registry Repair 2.4
Roll
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB954155)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Skype web features
Skype™ 4.1
SoundMAX
Switch
Total Commander (Remove or Repair)
Tweak GUI 2.3.03
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Outlook 2007 Junk Email Filter (kb977839)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB955759)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update für Microsoft Office Excel 2007 Help (KB963678)
Update für Microsoft Office Outlook 2007 Help (KB963677)
Update für Microsoft Office Powerpoint 2007 Help (KB963669)
Update für Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.762
Virtual CD v9
VLC media player 1.0.1
WavePad Sound Editor
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR
Xilisoft DVD Ripper Ultimate


My Problem is the following:
Before a week i installed a game: Battle for Middleearth II.
Since this my hibernation function doesn't work anymore. When i want to switch into the hibernation it is loading for a few seconds and then returns to the desktop without doing anything. Also since then, the computer reboots every 15/20 minutes when you don't move the mouse or press a key, even when programs like iTunes are running.
Also my browser didn´t work. firefox startet with an error and the internet explorer also didn´t run.
After i had a malware detection software checking my computer and removed the files it found, the browsers were working again, but the hibernation is still out of function and my computer is still rebooting every 15 minutes.
Thank you for your help.
greetings
luca
LucaN
Active Member
 
Posts: 1
Joined: January 27th, 2010, 5:09 pm
Advertisement
Register to Remove

Re: Hibernation isn´t possible; Computer reboot every 15 min

Unread postby MWR 3 day Mod » January 31st, 2010, 1:44 am

Hi,

We are sorry to see your topic is over three days old and no one has yet been able to respond and offer help.

If you still require assistance, please post a link to your topic in our Waiting for help with malware removal? forum, and our staff will make an effort to assist you as promptly as possible. Only post a LINK to this topic, DO NOT post your DDS log!

Please do not reply to this topic.

If you haven't posted within two days in the "Waiting for help with malware removal?" forum, we will assume you have been able to get assistance in other ways and this topic will be closed.
MWR 3 day Mod
MRU Undergrad
MRU Undergrad
 
Posts: 2534
Joined: April 4th, 2008, 8:40 am

Re: Hibernation isn´t possible; Computer reboot every 15 min

Unread postby NonSuch » February 3rd, 2010, 4:15 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 28747
Joined: February 23rd, 2005, 7:08 am
Location: California


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 291 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware