My brother's computer is operated by Windows XP and is protected by McAfee.
However a pop message has appeared "Warning Dangerous Spyware" followed by a screen from Malware Doctor with scanning results even though Malware Doctor was not knowingly downloaded. I can't remove either this message or screen and am being prompted to register with Malware Doctor for a fee.
I now can't connect to the internet and the following appears in the web browser
"hxxp://google-redirect.com/?u=59&b=1063005523&fp=6DMNCQdnJCphi0ycl6o5EqGK4LjVOUSvSdhwZEg0GSjy0vNefNtGgSWbVGy5diV6JKDE%2BU2v8T71GSJe3KHfzA%3D%3D&prvtof=XtFMTO5xJmieEyBPWSmKVy6w09yUV%2Fez7STJs55smUG%2FTa%2BBTb5cibOrxixLqOhWZsRfVHKPLLgzP4LzF6aPSQ%3D%3D&cifr=1"
Below is the Hijackthis report
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:11:39, on 07/01/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)
Boot mode: Normal
Running processes:
F:\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?o=101677&l=dis
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: C:\WINDOWS\system32\tajf83ikdmf.dll - {BF56A325-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\tajf83ikdmf.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O3 - Toolbar: Ask Toolbar - {3041d03e-fd4b-44e0-b742-2d9b88305f98} - C:\Program Files\AskBarDis\bar\bin\askBar.dll
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ntiMUI] C:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [SMSTray] C:\Program Files\Samsung\Samsung Media Studio 5\SMSTray.exe
O4 - HKLM\..\Run: [MAAgent] C:\Program Files\MarkAny\ContentSafer\MAAgent.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [autochk] rundll32.exe C:\WINDOWS\system32\autochk.dll,_IWMPEvents@16
O4 - HKLM\..\Run: [Malware Doctor] C:\Documents and Settings\LocalService\Application Data\1361538659.exe
O4 - HKLM\..\Run: [McAfee Backup] "C:\Program Files\McAfee\MBK\McAfeeDataBackup.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem
O4 - HKCU\..\Run: [Diagnostic Manager] C:\DOCUME~1\BRYANM~1\LOCALS~1\Temp\960367789.exe
O4 - HKCU\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16
O4 - HKCU\..\Run: [AntivirusXP.exe] C:\Program Files\AntivirusXP\AntivirusXP.exe
O4 - HKCU\..\Run: [Malware Doctor] C:\Documents and Settings\LocalService\Application Data\1361538659.exe
O4 - HKCU\..\Run: [Windows System Recover!] C:\DOCUME~1\BRYANM~1\LOCALS~1\Temp\smss.exe
O4 - HKCU\..\Run: [AntiSpyware Service] C:\DOCUME~1\BRYANM~1\LOCALS~1\Temp\v40ji.exe
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [AROReminder] C:\Program Files\Advanced Registry Optimizer\aro.exe -rem (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [Diagnostic Manager] C:\DOCUME~1\BRYANM~1\LOCALS~1\Temp\960367789.exe (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [autochk] rundll32.exe C:\DOCUME~1\LOCALS~1\protect.dll,_IWMPEvents@16 (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [AntivirusXP.exe] C:\Program Files\AntivirusXP\AntivirusXP.exe (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [Malware Doctor] C:\Documents and Settings\LocalService\Application Data\1361538659.exe (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [Windows System Recover!] C:\DOCUME~1\BRYANM~1\LOCALS~1\Temp\smss.exe (User '?')
O4 - HKUS\S-1-5-21-3274230445-916410638-2674944448-1005\..\Run: [AntiSpyware Service] C:\DOCUME~1\BRYANM~1\LOCALS~1\Temp\v40ji.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-21-3274230445-916410638-2674944448-1005 Startup: FrostWire On Startup.lnk = C:\Program Files\FrostWire\FrostWire.exe (User '?')
O4 - S-1-5-21-3274230445-916410638-2674944448-1005 Startup: ChkDisk.lnk = ? (User '?')
O4 - S-1-5-18 Startup: FrostWire On Startup.lnk = C:\Program Files\FrostWire\FrostWire.exe (User '?')
O4 - S-1-5-18 Startup: ChkDisk.lnk = ? (User '?')
O4 - .DEFAULT Startup: FrostWire On Startup.lnk = C:\Program Files\FrostWire\FrostWire.exe (User 'Default user')
O4 - .DEFAULT Startup: ChkDisk.lnk = ? (User 'Default user')
O4 - Startup: FrostWire On Startup.lnk = C:\Program Files\FrostWire\FrostWire.exe
O4 - Startup: ChkDisk.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: AOL 9.0 Tray Icon.lnk = C:\Program Files\AOL 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: Photo Loader supervisory.lnk = C:\Program Files\CASIO\Photo Loader\Plauto.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 2.0\aoltb.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: WH GBP Casino - {37236812-C1A2-4529-A9CE-CFE04E3DF08A} - http://www.williamhillcasino.com (file missing) (HKCU)
O20 - Winlogon Notify: __c0033C10 - C:\WINDOWS\system32\__c0033C10.dat (file missing)
O22 - SharedTaskScheduler: jso8joigm409gopgmrlgd - {B2BA40A2-74F0-42BD-F434-12345A2C8953} - C:\WINDOWS\system32\yhs783ijfo3fe.dll
O22 - SharedTaskScheduler: sdfsefsfdvdubgiungfuyd - {C2BA40A1-74F3-42BD-F434-12345A2C8953} - C:\WINDOWS\system32\afnoinkdsfe.dll
O22 - SharedTaskScheduler: gsf87hfunf98398jd - {C6C7B2A1-00F3-42BD-F434-00AABA2C8953} - C:\WINDOWS\system32\had73sfdfd.dll
O22 - SharedTaskScheduler: ghya673gidh87we9inkff - {BF56A325-23F2-42AD-F4E4-00AAC39CAA53} - C:\WINDOWS\system32\tajf83ikdmf.dll
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLACSD.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe (file missing)
--
End of file - 10952 bytes
Unfortunately I do not know how to provide an uninstall report. I have tried using the Unistall Programme feature but Malware does not appear as a programme.
Any help / guidance would be appreciated.
Many thanks
Bendigo
