Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Malware on my Dell :ultra mad face:

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Malware on my Dell :ultra mad face:

Unread postby Lothar » December 31st, 2009, 9:40 pm

Hello.

See Hijackthis log below.

I'm using a Dell Inspiron 1525 labtop. Running Windows XP service pack 3.

First problem arose when I couldn't access anything on the internet on internet explorer. I did however have a connection as I could successfully ping yahoo.com throught the CMD prompt.

Second Problem. All anti virus/malware programs would not launch and computer would completely freeze up when trying to do so. After several reboots windows would not launch at all, but would work in safe mode. I changed the .exe file names of the anti virus/malware programs and got them to scan.

I scanned with Spybot, Malwarebytes anti-malware, and just recently with Hijackthis (see log below). I have the Malwarebytes log if it is needed.

I can now launch windows normally, but it still freezes shortly after running any program.

Any help is appreciated. Thanks.



Hijackthis LOG:

******************************************************************************************


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:49:13 PM, on 12/31/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\STacSV.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Trend Micro\HijackThis\bumbum.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=del ... bd=6090117
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=del ... bd=6090117
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 208.43.47.212 a1.review.zdnet.com
O1 - Hosts: 208.43.47.212 reviews.riverstreams.co.uk
O1 - Hosts: 208.43.47.212 d1.reviews.cnet.com
O1 - Hosts: 208.43.47.212 review.2009softwarereviews.com
O1 - Hosts: 208.43.47.212 reviews.download.com
O1 - Hosts: 208.43.47.212 reviews.pcadvisor.co.uk
O1 - Hosts: 208.43.47.212 reviews.pcmag.com
O1 - Hosts: 208.43.47.212 reviews.pcpro.co.uk
O1 - Hosts: 208.43.47.212 reviews.techradar.com
O1 - Hosts: 208.43.47.212 toptenreviews.com
O1 - Hosts: 208.43.47.212 www.reevoo.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos1.walmart.com/WalmartActivia.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9ba67a39ea210) (gupdate1c9ba67a39ea210) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9813 bytes
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am
Advertisement
Register to Remove

Re: Malware on my Dell :ultra mad face:

Unread postby peku006 » January 6th, 2010, 5:44 am

Hello and welcome to Malware Removal.

My name is peku006 and I will be helping you to remove any infection(s) that you may have.
I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

Please observe these rules while we work:

  • If you don't know or understand something please don't hesitate to ask
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • It is important that you reply to this thread. Do not start a new topic.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
  • Absence of symptoms does not mean that everything is clear.

1 - download and run RSIT

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt<- (will be maximized) and info.txt<- (will be minimized)

2 - Status Check
Please reply with

I would like to view the last Malwarebytes' Anti-Malware Log if available please. It can be found here(if present):

  • Launch/Start the application
  • Click on the Logs radio tab.
  • Post the contents of mbam-log-yyyy-mm-dd (tt-tt-tt).txt

1.the logs from RSIT (log.txt ,info.txt)
2. the Malwarebytes' Anti-Malware Log

Thanks peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: Malware on my Dell :ultra mad face:

Unread postby Lothar » January 6th, 2010, 4:43 pm

Logfile of random's system information tool 1.06 (written by random/random)
Run by Marilyn at 2010-01-06 13:39:08
Microsoft Windows XP Professional Service Pack 3
System drive C: has 254 GB (87%) free of 293 GB
Total RAM: 2038 MB (84% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:39:16 PM, on 1/6/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Marilyn\Desktop\zit.exe
C:\Program Files\Trend Micro\HijackThis\Marilyn.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=6090117
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=6090117
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 208.43.47.212 a1.review.zdnet.com
O1 - Hosts: 208.43.47.212 reviews.riverstreams.co.uk
O1 - Hosts: 208.43.47.212 d1.reviews.cnet.com
O1 - Hosts: 208.43.47.212 review.2009softwarereviews.com
O1 - Hosts: 208.43.47.212 reviews.download.com
O1 - Hosts: 208.43.47.212 reviews.pcadvisor.co.uk
O1 - Hosts: 208.43.47.212 reviews.pcmag.com
O1 - Hosts: 208.43.47.212 reviews.pcpro.co.uk
O1 - Hosts: 208.43.47.212 reviews.techradar.com
O1 - Hosts: 208.43.47.212 toptenreviews.com
O1 - Hosts: 208.43.47.212 http://www.reevoo.com
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [EverioService] "C:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\poo.exe" /runcleanupscript
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos1.walmart.com/WalmartActivia.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9ba67a39ea210) (gupdate1c9ba67a39ea210) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 8515 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
C:\WINDOWS\tasks\WGASetup.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{18DF081C-E8AD-4283-A596-FA578C2EBDC3}]
Adobe PDF Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll [2009-02-27 75128]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}]
Symantec NCO BHO - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll [2009-08-22 378736]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{6D53EC84-6AAE-4787-AEEE-F4628F01010C}]
Symantec Intrusion Prevention - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\IPSBHO.DLL [2009-08-22 107896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll [2008-06-10 509328]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{CA6319C0-31B7-401E-A518-A07C3DB8F777}]
CBrowserHelperObject Object - C:\Program Files\Dell\BAE\BAE.dll [2006-11-09 98304]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - Norton Toolbar - C:\Program Files\Norton Internet Security\Engine\16.7.2.11\coIEPlg.dll [2009-08-22 378736]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Apoint"=C:\Program Files\DellTPad\Apoint.exe [2008-03-19 167936]
"SigmatelSysTrayApp"=C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe [2008-03-19 405504]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2008-03-19 141848]
"HotKeysCmds"=C:\WINDOWS\system32\hkcmd.exe [2008-03-19 166424]
"Persistence"=C:\WINDOWS\system32\igfxpers.exe [2008-03-19 137752]
"Broadcom Wireless Manager UI"=C:\WINDOWS\system32\WLTRAY.exe [2008-10-26 2220032]
"Dell QuickSet"=C:\Program Files\Dell\QuickSet\quickset.exe [2007-12-10 1228800]
"Dell DataSafe Online"=C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe [2009-11-13 1807600]
"dellsupportcenter"=C:\Program Files\Dell Support Center\bin\sprtcmd.exe [2008-10-04 206064]
"HP Component Manager"=C:\Program Files\HP\hpcoretech\hpcmpmgr.exe [2003-12-22 241664]
"HPDJ Taskbar Utility"=C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe [2006-01-13 172032]
"HP Software Update"=C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe [2006-01-13 49152]
"AdobeCS4ServiceManager"=C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe [2008-08-14 611712]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2009-05-26 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2009-05-30 292136]
"PCMService"=C:\Program Files\Dell\MediaDirect\PCMService.exe [2007-12-21 184320]
"EverioService"=C:\Program Files\CyberLink\PCM4Everio\EverioService.exe []
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe [2009-10-03 35696]
"Adobe ARM"=C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2009-09-04 935288]
"Malwarebytes Anti-Malware (reboot)"=C:\Program Files\Malwarebytes' Anti-Malware\poo.exe [2009-12-30 1389904]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-14 15360]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe []

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe

C:\Documents and Settings\Marilyn\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist]
C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll [2009-01-16 10536]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxdev.dll [2008-03-19 208896]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\PEVSystemStart]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\procexp90.Sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SymEFA.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\GoToAssist]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\PEVSystemStart]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\procexp90.Sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\SymEFA.sys]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\Wdf01000.sys]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\WINDOWS\Network Diagnostic\xpnetdiag.exe"="C:\WINDOWS\Network Diagnostic\xpnetdiag.exe:*:Disabled:@xpsp3res.dll,-20000"
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe"="C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe:*:Enabled:Adobe CSI CS4"
"C:\Program Files\Bonjour\mDNSResponder.exe"="C:\Program Files\Bonjour\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\Program Files\iTunes\iTunes.exe"="C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

======List of files/folders created in the last 1 months======

2010-01-06 13:39:08 ----D---- C:\rsit
2010-01-06 13:39:06 ----A---- C:\WINDOWS\system32\krl32mainweq.dll
2009-12-31 18:20:36 ----D---- C:\Program Files\Trend Micro
2009-12-30 20:18:47 ----A---- C:\WINDOWS\wininit.ini
2009-12-30 19:37:41 ----D---- C:\Documents and Settings\Marilyn\Application Data\Malwarebytes
2009-12-30 18:57:26 ----SHD---- C:\WINDOWS\CSC
2009-12-30 18:39:17 ----SD---- C:\CFEXTREME
2009-12-30 18:33:34 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-12-30 18:33:32 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-12-30 17:58:02 ----D---- C:\WINDOWS\ERDNT
2009-12-30 17:57:04 ----D---- C:\Qoobox
2009-12-30 17:51:07 ----A---- C:\WINDOWS\ntbtlog.txt
2009-12-30 14:04:35 ----D---- C:\9343d5fcf7bd76e694ab3d6e
2009-12-30 14:01:01 ----HDC---- C:\WINDOWS\ie8
2009-12-30 00:31:13 ----A---- C:\Documents and Settings\All Users\Application Data\sysReserve.ini
2009-12-25 14:36:34 ----SHD---- C:\Config.Msi
2009-12-25 14:34:55 ----HDC---- C:\WINDOWS\$NtUninstallKB961118$
2009-12-24 12:41:15 ----D---- C:\a92987b75862d55443c6
2009-12-23 10:41:51 ----HDC---- C:\WINDOWS\$NtUninstallKB970430$
2009-12-23 10:32:09 ----HDC---- C:\WINDOWS\$NtUninstallKB971737$
2009-12-22 08:47:48 ----HDC---- C:\WINDOWS\$NtUninstallKB960859$
2009-12-22 08:47:44 ----HDC---- C:\WINDOWS\$NtUninstallKB958869$
2009-12-22 08:46:51 ----HDC---- C:\WINDOWS\$NtUninstallKB976098-v2$
2009-12-22 08:46:50 ----D---- C:\WINDOWS\system32\KB905474
2009-12-22 08:46:27 ----HDC---- C:\WINDOWS\$NtUninstallKB974318$
2009-12-22 08:46:22 ----HDC---- C:\WINDOWS\$NtUninstallKB969059$
2009-12-22 08:46:17 ----HDC---- C:\WINDOWS\$NtUninstallKB968816_WM9$
2009-12-22 08:45:18 ----HDC---- C:\WINDOWS\$NtUninstallKB961371-v2$
2009-12-22 08:45:07 ----HDC---- C:\WINDOWS\$NtUninstallKB971657$
2009-12-22 08:45:03 ----HDC---- C:\WINDOWS\$NtUninstallKB971557$
2009-12-22 08:44:58 ----HDC---- C:\WINDOWS\$NtUninstallKB954155_WM9$
2009-12-22 08:44:06 ----HDC---- C:\WINDOWS\$NtUninstallKB956744$
2009-12-22 08:44:01 ----HDC---- C:\WINDOWS\$NtUninstallKB974112$
2009-12-22 08:43:57 ----D---- C:\Program Files\Microsoft CAPICOM 2.1.0.2
2009-12-22 08:43:53 ----HDC---- C:\WINDOWS\$NtUninstallKB956844$
2009-12-22 08:43:35 ----HDC---- C:\WINDOWS\$NtUninstallKB961501$
2009-12-22 08:43:12 ----HDC---- C:\WINDOWS\$NtUninstallKB971633$
2009-12-22 08:42:44 ----HDC---- C:\WINDOWS\$NtUninstallKB973869$
2009-12-22 08:42:21 ----HDC---- C:\WINDOWS\$NtUninstallKB975025$
2009-12-22 08:42:16 ----HDC---- C:\WINDOWS\$NtUninstallKB974571$
2009-12-22 08:41:36 ----HDC---- C:\WINDOWS\$NtUninstallKB973507$
2009-12-22 08:41:13 ----HDC---- C:\WINDOWS\$NtUninstallKB973687$
2009-12-22 08:41:07 ----HDC---- C:\WINDOWS\$NtUninstallKB973354$
2009-12-22 08:41:01 ----HDC---- C:\WINDOWS\$NtUninstallKB973904$
2009-12-22 08:40:30 ----HDC---- C:\WINDOWS\$NtUninstallKB973540_WM9$
2009-12-22 08:40:25 ----HDC---- C:\WINDOWS\$NtUninstallKB974392$
2009-12-22 08:36:03 ----HDC---- C:\WINDOWS\$NtUninstallKB970238$
2009-12-22 08:35:22 ----HDC---- C:\WINDOWS\$NtUninstallKB971486$
2009-12-22 08:35:15 ----HDC---- C:\WINDOWS\$NtUninstallKB973815$
2009-12-22 08:35:10 ----HDC---- C:\WINDOWS\$NtUninstallKB973525$
2009-12-22 08:32:43 ----HDC---- C:\WINDOWS\$NtUninstallKB971961$
2009-12-22 08:32:38 ----HDC---- C:\WINDOWS\$NtUninstallKB975467$
2009-12-22 08:32:32 ----HDC---- C:\WINDOWS\$NtUninstallKB968389$
2009-12-22 08:32:22 ----HDC---- C:\WINDOWS\$NtUninstallKB969947$
2009-12-20 17:09:55 ----A---- C:\WINDOWS\system32\muweb.dll
2009-12-20 17:09:55 ----A---- C:\WINDOWS\system32\mucltui.dll.mui
2009-12-20 17:09:55 ----A---- C:\WINDOWS\system32\mucltui.dll
2009-12-20 17:06:08 ----A---- C:\WINDOWS\system32\msonpmon.dll
2009-12-20 17:05:31 ----D---- C:\Program Files\Common Files\DESIGNER
2009-12-20 17:05:13 ----D---- C:\Program Files\Microsoft.NET
2009-12-20 17:02:39 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-12-20 17:02:12 ----RHD---- C:\MSOCache

======List of files/folders modified in the last 1 months======

2010-01-06 13:39:06 ----AD---- C:\WINDOWS\system32
2010-01-06 13:38:51 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2010-01-06 13:38:02 ----D---- C:\WINDOWS\Temp
2010-01-06 13:35:58 ----D---- C:\WINDOWS\system32\CatRoot2
2009-12-31 18:48:33 ----AD---- C:\WINDOWS
2009-12-31 18:48:23 ----A---- C:\WINDOWS\ModemLog_Conexant HDA D330 MDC V.92 Modem.txt
2009-12-31 18:47:43 ----D---- C:\WINDOWS\system32\drivers
2009-12-31 18:20:36 ----RD---- C:\Program Files
2009-12-30 21:35:11 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-12-30 21:17:35 ----D---- C:\WINDOWS\Prefetch
2009-12-30 21:14:11 ----D---- C:\WINDOWS\L2Schemas
2009-12-30 20:53:55 ----D---- C:\Program Files\Spybot - Search & Destroy
2009-12-30 20:00:10 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-30 14:08:54 ----D---- C:\WINDOWS\Network Diagnostic
2009-12-30 14:04:37 ----HD---- C:\WINDOWS\inf
2009-12-30 14:02:24 ----D---- C:\WINDOWS\system32\en-US
2009-12-30 14:02:23 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-12-30 14:02:23 ----D---- C:\WINDOWS\Media
2009-12-30 14:02:23 ----D---- C:\WINDOWS\Help
2009-12-30 14:02:23 ----D---- C:\Program Files\Internet Explorer
2009-12-25 14:44:52 ----D---- C:\WINDOWS\Microsoft.NET
2009-12-25 14:44:42 ----RSD---- C:\WINDOWS\assembly
2009-12-25 14:38:07 ----SHD---- C:\WINDOWS\Installer
2009-12-25 14:37:27 ----D---- C:\WINDOWS\WinSxS
2009-12-25 14:35:31 ----A---- C:\WINDOWS\imsins.BAK
2009-12-25 14:35:23 ----D---- C:\WINDOWS\system32\CatRoot
2009-12-24 12:41:55 ----D---- C:\WINDOWS\system32\XPSViewer
2009-12-24 12:41:50 ----RSD---- C:\WINDOWS\Fonts
2009-12-23 10:35:47 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-12-22 08:47:08 ----D---- C:\Program Files\Microsoft Works
2009-12-22 08:46:50 ----SD---- C:\WINDOWS\Tasks
2009-12-22 08:44:50 ----HD---- C:\WINDOWS\$hf_mig$
2009-12-22 08:41:08 ----D---- C:\Program Files\Outlook Express
2009-12-22 08:40:41 ----D---- C:\WINDOWS\ie7updates
2009-12-20 17:21:27 ----SD---- C:\Documents and Settings\Marilyn\Application Data\Microsoft
2009-12-20 17:06:01 ----D---- C:\WINDOWS\system32\config
2009-12-20 17:05:34 ----D---- C:\Program Files\Microsoft Office
2009-12-20 17:05:31 ----D---- C:\Program Files\Common Files
2009-12-20 17:05:13 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2009-12-20 17:03:23 ----D---- C:\WINDOWS\ShellNew
2009-12-20 11:28:49 ----D---- C:\Program Files\Google

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\WINDOWS\system32\DRIVERS\wmiacpi.sys [2008-04-14 8832]
R2 rimmptsk;rimmptsk; C:\WINDOWS\system32\DRIVERS\rimmptsk.sys [2008-03-19 39936]
R2 rimsptsk;rimsptsk; C:\WINDOWS\system32\DRIVERS\rimsptsk.sys [2008-03-19 42496]
R2 rismxdp;Ricoh xD-Picture Card Driver; C:\WINDOWS\system32\DRIVERS\rixdptsk.sys [2008-03-19 37376]
R3 ApfiltrService;Alps Touch Pad Filter Driver for Windows 2000/XP/Vista; C:\WINDOWS\system32\DRIVERS\Apfiltr.sys [2008-03-19 164400]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\system32\DRIVERS\GEARAspiWDM.sys [2009-03-19 23400]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-14 144384]
R3 HDAudBus;Microsoft UAA Bus Driver for High Definition Audio; C:\WINDOWS\system32\DRIVERS\HDAudBus.sys [2008-04-14 144384]
R3 hidusb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-14 10368]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2008-04-14 12160]
R3 SymIMMP;SymIMMP; C:\WINDOWS\system32\DRIVERS\SymIM.sys [2009-08-18 36400]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-14 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-14 59520]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbuhci.sys [2008-04-14 20608]
R3 Wdf01000;Wdf01000; C:\WINDOWS\system32\DRIVERS\Wdf01000.sys [2006-11-02 492000]
R3 yukonwxp;NDIS5.1 Miniport Driver for Marvell Yukon Ethernet Controller; C:\WINDOWS\system32\DRIVERS\yk51x86.sys [2008-03-19 265856]
S1 APPDRV;APPDRV; C:\WINDOWS\SYSTEM32\DRIVERS\APPDRV.SYS [2005-08-12 16128]
S1 BHDrvx86;Symantec Heuristics Driver; C:\WINDOWS\System32\Drivers\NIS\1007020.00B\BHDrvx86.sys [2009-08-22 259632]
S1 ccHP;Symantec Hash Provider; C:\WINDOWS\System32\Drivers\NIS\1007020.00B\ccHPx86.sys [2009-08-31 482432]
S1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
S1 IDSxpx86;IDSxpx86; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20091217.002\IDSxpx86.sys []
S1 intelppm;Intel Processor Driver; C:\WINDOWS\system32\DRIVERS\intelppm.sys [2008-04-14 36352]
S1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-14 14592]
S1 SRTSP;Symantec Real Time Storage Protection; C:\WINDOWS\System32\Drivers\NIS\1007020.00B\SRTSP.SYS [2009-08-22 308272]
S1 SRTSPX;Symantec Real Time Storage Protection (PEL); C:\WINDOWS\system32\drivers\NIS\1007020.00B\SRTSPX.SYS [2009-08-22 43696]
S1 SYMTDI;Symantec Network Dispatch Driver; C:\WINDOWS\System32\Drivers\NIS\1007020.00B\SYMTDI.SYS [2009-08-22 217136]
S2 adfs;adfs; C:\WINDOWS\system32\drivers\adfs.sys [2008-08-14 74720]
S2 mdmxsdk;mdmxsdk; C:\WINDOWS\system32\DRIVERS\mdmxsdk.sys [2007-12-02 12672]
S3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-14 60800]
S3 BCM43XX;Dell Wireless WLAN Card Driver; C:\WINDOWS\system32\DRIVERS\bcmwl5.sys [2008-10-26 1287552]
S3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\WINDOWS\system32\DRIVERS\CmBatt.sys [2008-04-14 13952]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
S3 HSF_DPV;HSF_DPV; C:\WINDOWS\system32\DRIVERS\HSF_DPV.sys [2007-12-02 989952]
S3 HSFHWAZL;HSFHWAZL; C:\WINDOWS\system32\DRIVERS\HSFHWAZL.sys [2007-12-02 211200]
S3 ialm;ialm; C:\WINDOWS\system32\DRIVERS\igxpmp32.sys [2008-03-19 5776928]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service; C:\WINDOWS\system32\drivers\IntcHdmi.sys [2008-03-19 105984]
S3 NAVENG;NAVENG; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091230.035\NAVENG.SYS []
S3 NAVEX15;NAVEX15; \??\C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20091230.035\NAVEX15.SYS []
S3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-14 61824]
S3 sdbus;sdbus; C:\WINDOWS\system32\DRIVERS\sdbus.sys [2008-04-14 79232]
S3 sffdisk;SFF Storage Class Driver; C:\WINDOWS\system32\DRIVERS\sffdisk.sys [2008-04-14 11904]
S3 sffp_sd;SFF Storage Protocol Driver for SDBus; C:\WINDOWS\system32\DRIVERS\sffp_sd.sys [2008-04-14 11008]
S3 STHDA;SigmaTel High Definition Audio CODEC; C:\WINDOWS\system32\drivers\sthda.sys [2008-03-19 1222840]
S3 SYMDNS;SYMDNS; \??\C:\WINDOWS\system32\drivers\NIS\1002000.007\SYMDNS.SYS []
S3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
S3 SYMFW;Symantec Network Filter Driver; C:\WINDOWS\System32\Drivers\NIS\1007020.00B\SYMFW.SYS [2009-08-22 89904]
S3 SYMIDS;Symantec Network Filter Driver; C:\WINDOWS\System32\Drivers\NIS\1007020.00B\SYMIDS.SYS [2009-08-22 33072]
S3 SymIM;Symantec Network Security Intermediate Filter Service; C:\WINDOWS\system32\DRIVERS\SymIM.sys [2009-08-18 36400]
S3 SYMNDIS;Symantec Network Filter Driver; C:\WINDOWS\System32\Drivers\NIS\1007020.00B\SYMNDIS.SYS [2009-08-22 36400]
S3 SYMREDRV;SYMREDRV; \??\C:\WINDOWS\system32\drivers\NIS\1002000.007\SYMREDRV.SYS []
S3 USBAAPL;Apple Mobile USB Driver; C:\WINDOWS\System32\Drivers\usbaapl.sys [2009-05-29 39424]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-14 32128]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-14 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-14 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-14 26368]
S3 winachsf;winachsf; C:\WINDOWS\system32\DRIVERS\HSF_CNXT.sys [2007-12-02 731136]
S4 agp440;Intel AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agp440.sys [2008-04-14 42368]
S4 agpCPQ;Compaq AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\agpCPQ.sys [2008-04-14 44928]
S4 alim1541;ALI AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\alim1541.sys [2008-04-14 42752]
S4 amdagp;AMD AGP Bus Filter Driver; C:\WINDOWS\system32\DRIVERS\amdagp.sys [2008-04-14 43008]
S4 cbidf;cbidf; C:\WINDOWS\system32\DRIVERS\cbidf2k.sys [2001-08-17 13952]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\DRIVERS\intelide.sys [2008-04-14 5504]
S4 sisagp;SIS AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\sisagp.sys [2008-04-14 40960]
S4 viaagp;VIA AGP Bus Filter; C:\WINDOWS\system32\DRIVERS\viaagp.sys [2008-04-14 42240]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

S2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2009-05-29 144712]
S2 Bonjour Service;Bonjour Service; C:\Program Files\Bonjour\mDNSResponder.exe [2008-12-12 238888]
S2 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-14 267776]
S2 gupdate1c9ba67a39ea210;Google Update Service (gupdate1c9ba67a39ea210); C:\Program Files\Google\Update\GoogleUpdate.exe [2009-04-10 133104]
S2 Norton Internet Security;Norton Internet Security; C:\Program Files\Norton Internet Security\Engine\16.7.2.11\ccSvcHst.exe [2009-08-22 117640]
S2 sprtsvc_DellSupportCenter;SupportSoft Sprocket Service (DellSupportCenter); C:\Program Files\Dell Support Center\bin\sprtsvc.exe [2008-10-04 201968]
S2 STacSV;SigmaTel Audio Service; C:\WINDOWS\system32\STacSV.exe [2008-03-19 94208]
S2 wltrysvc;Dell Wireless WLAN Tray Service; C:\WINDOWS\System32\WLTRYSVC.EXE [2008-10-26 24064]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 FLEXnet Licensing Service;FLEXnet Licensing Service; C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [2009-02-19 655624]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 GoToAssist;GoToAssist; C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe [2009-01-16 16680]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2009-05-30 541992]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2008-11-04 441712]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 stllssvr;stllssvr; C:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2008-03-24 74384]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------




info.txt logfile of random's system information tool 1.06 2010-01-06 13:39:19

======Uninstall list======

-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Acrobat.com-->msiexec /qb /x {77DCDCE3-2DED-62F3-8154-05E745472D07}
Acrobat.com-->MsiExec.exe /I{77DCDCE3-2DED-62F3-8154-05E745472D07}
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{197A3012-8C85-4FD3-AB66-9EC7E13DB92E}
Adobe Anchor Service CS4-->MsiExec.exe /I{1618734A-3957-4ADD-8199-F973763109A8}
Adobe Bridge CS4-->MsiExec.exe /I{83877DB1-8B77-45BC-AB43-2BAC22E093E0}
Adobe CMaps CS4-->MsiExec.exe /I{94D398EB-D2FD-4FD1-B8C4-592635E8A191}
Adobe Color - Photoshop Specific CS4-->MsiExec.exe /I{3D2C9DE6-9ADE-4252-A241-E43723B0CE02}
Adobe Color EU Extra Settings CS4-->MsiExec.exe /I{5570C7F0-43D0-4916-8A9E-AEDD52FA86F4}
Adobe Color JA Extra Settings CS4-->MsiExec.exe /I{0D6013AB-A0C7-41DC-973C-E93129C9A29F}
Adobe Color NA Recommended Settings CS4-->MsiExec.exe /I{00ADFB20-AE75-46F4-AD2C-F48B15AC3100}
Adobe Color Video Profiles CS CS4-->MsiExec.exe /I{63C24A08-70F3-4C8E-B9FB-9F21A903801D}
Adobe CSI CS4-->MsiExec.exe /I{0F723FC1-7606-4867-866C-CE80AD292DAF}
Adobe Default Language CS4-->MsiExec.exe /I{C52E3EC1-048C-45E1-8D53-10B0C6509683}
Adobe Device Central CS4-->MsiExec.exe /I{67F0E67A-8E93-4C2C-B29D-47C48262738A}
Adobe Drive CS4-->MsiExec.exe /I{16E16F01-2E2D-4248-A42F-76261C147B6C}
Adobe ExtendScript Toolkit CS4-->MsiExec.exe /I{F8EF2B3F-C345-4F20-8FE4-791A20333CD5}
Adobe Extension Manager CS4-->MsiExec.exe /I{054EFA56-2AC1-48F4-A883-0AB89874B972}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Fonts All-->MsiExec.exe /I{FCDD51BB-CAD0-4BB1-B7DF-CE86D1032794}
Adobe Linguistics CS4-->MsiExec.exe /I{931AB7EA-3656-4BB7-864D-022B09E3DD67}
Adobe Media Player-->msiexec /qb /x {39F6E2B4-CFE8-C30A-66E8-489651F0F34C}
Adobe Media Player-->MsiExec.exe /I{39F6E2B4-CFE8-C30A-66E8-489651F0F34C}
Adobe Output Module-->MsiExec.exe /I{BB4E33EC-8181-4685-96F7-8554293DEC6A}
Adobe PDF Library Files CS4-->MsiExec.exe /I{F93C84A6-0DC6-42AF-89FA-776F7C377353}
Adobe Photoshop CS4 Support-->MsiExec.exe /I{63E5CDBF-8214-4F03-84F8-CD3CE48639AD}
Adobe Photoshop CS4-->C:\Program Files\Common Files\Adobe\Installers\faf656ef605427ee2f42989c3ad31b8\Setup.exe --uninstall=1
Adobe Photoshop CS4-->MsiExec.exe /I{B65BA85C-0A27-4BC0-A22D-A66F0E5B9494}
Adobe Photoshop CS4-->MsiExec.exe /I{E4848436-0345-47E2-B648-8B522FCDA623}
Adobe Reader 9.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A92000000001}
Adobe Search for Help-->MsiExec.exe /I{F0E64E2E-3A60-40D8-A55D-92F6831875DA}
Adobe Service Manager Extension-->MsiExec.exe /I{4943EFF5-229F-435D-BEA9-BE3CAEA783A7}
Adobe Setup-->MsiExec.exe /I{0D67A4E4-5BE0-4C9A-8AD8-AB552B433F23}
Adobe Type Support CS4-->MsiExec.exe /I{820D3F45-F6EE-4AAF-81EF-CE21FF21D230}
Adobe Update Manager CS4-->MsiExec.exe /I{05308C4E-7285-4066-BAE3-6B50DA6ED755}
Adobe WinSoft Linguistics Plugin-->MsiExec.exe /I{3DA8DF9A-044E-46C4-8531-DEDBB0EE37FF}
Adobe XMP Panels CS4-->MsiExec.exe /I{3A4E8896-C2E7-4084-A4A4-B8FD1894E739}
AdobeColorCommonSetCMYK-->MsiExec.exe /I{68243FF8-83CA-466B-B2B8-9F99DA5479C4}
AdobeColorCommonSetRGB-->MsiExec.exe /I{16E6D2C1-7C90-4309-8EC4-D2212690AAA4}
AnswerWorks Runtime-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\WexTech\AnswerWorks\Uninst.isu"
Apple Mobile Device Support-->MsiExec.exe /I{659B48CD-0608-4ED5-94C0-0B6C87114F10}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
AviSynth 2.5-->"C:\Program Files\AviSynth 2.5\Uninstall.exe"
Banctec Service Agreement-->MsiExec.exe /I{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}
Bonjour-->MsiExec.exe /I{07287123-B8AC-41CE-8346-3D777245C35B}
Browser Address Error Redirector-->MsiExec.exe /I{62230596-37E5-4618-A329-0D21F529A86F}
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant HDA D330 MDC V.92 Modem-->C:\Program Files\CONEXANT\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2C06&SUBSYS_14F1000F\UIU32m.exe -U -Idel000f5.INF
Connect-->MsiExec.exe /I{B29AD377-CC12-490A-A480-1452337C618D}
Corel Applications-->C:\WINDOWS\Corel\Uninst32.exe
Dell DataSafe Online-->MsiExec.exe /X{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}
Dell Support Center (Support Software)-->MsiExec.exe /X{E3BFEE55-39E2-4BE0-B966-89FE583822C1}
Dell Touchpad-->C:\Program Files\DellTPad\Uninstap.exe ADDREMOVE
Dell Wireless WLAN Card Utility-->"C:\Program Files\Dell\Dell Wireless WLAN Card\bcmwlu00.exe" verbose /rootkey="Software\Broadcom\802.11\UninstallInfo" /rootdir="C:\Program Files\Dell\Dell Wireless WLAN Card"
Digital Line Detect-->C:\Program Files\InstallShield Installation Information\{E646DCF0-5A68-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Documentation & Support Launcher-->MsiExec.exe /X{B0DF58A2-40DF-4465-AA56-38623EC9938C}
DVD Decrypter (Remove Only)-->"C:\Program Files\DVD Decrypter\uninstall.exe"
FamilyInsight-->C:\Program Files\Ohana Software\FamilyInsight\uninstall.exe
Games, Music, & Photos Launcher-->MsiExec.exe /X{B6884A07-0305-47AE-9969-8F26FADC17DE}
Google Earth-->MsiExec.exe /X{C084BC61-E537-11DE-8616-005056806466}
Google Update Helper-->MsiExec.exe /I{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}
GoToAssist 8.0.0.514-->C:\Program Files\Citrix\GoToAssist\514\G2AUninstaller.exe /uninstall
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB976098-v2)-->"C:\WINDOWS\$NtUninstallKB976098-v2$\spuninst\spuninst.exe"
HP Deskjet 6500-->msiexec /x{3D50E33F-0DB8-4E3B-B75C-2B872A33D87B}
HP Software Update-->MsiExec.exe /X{B81023A5-71ED-46EB-BE3B-9F974D1155F1}
Intel(R) Graphics Media Accelerator Driver-->C:\WINDOWS\system32\igxpun.exe -uninstall
Internet Service Offers Launcher-->MsiExec.exe /X{E42BD75A-FC23-4E3F-9F91-2658334C644F}
iTunes-->MsiExec.exe /I{CC5702D7-86E2-45A8-99D7-E8B976ADCC56}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
kuler-->MsiExec.exe /I{098727E1-775A-4450-B573-3F441F1CA243}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
MediaDirect-->C:\Program Files\InstallShield Installation Information\{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}\setup.exe -runfromtemp -l0x0009 -cluninstall
Microsoft .NET Framework 1.1 Security Update (KB953297)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M953297\M953297Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5-->"C:\WINDOWS\$NtUninstallWdf01005$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {2FC4457D-409E-466F-861F-FB0CB796B53E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {DE5A002D-8122-4278-A7EE-3121E7EA254E}
Microsoft Office 2007 Service Pack 2 (SP2)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {ABDDE972-355B-4AF1-89A8-DA50B7B5C045}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {F580DDD5-8D37-4998-968E-EBB76BB86787}
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {187308AB-5FA7-4F14-9AB9-D290383A10D9}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053-->MsiExec.exe /X{770657D0-A123-3C07-8E44-1C83EC895118}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Works-->MsiExec.exe /I{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}
Modem Diagnostic Tool-->MsiExec.exe /I{294EAADF-E50F-4DD8-AD8D-19587EA10512}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 (KB973688)-->MsiExec.exe /I{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}
MSXML 6.0 Parser (KB927977)-->MsiExec.exe /I{5A710547-B58E-488B-828D-CA9A25A0533C}
NetWaiting-->C:\Program Files\InstallShield Installation Information\{3F92ABBB-6BBF-11D5-B229-002078017FBF}\setup.exe -runfromtemp -l0x0009 -removeonly
Norton Internet Security-->C:\Program Files\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS\562C4DD5\16.7.2.11\InstStub.exe /X
OutlookAddinSetup-->MsiExec.exe /I{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}
PDF Settings CS4-->MsiExec.exe /I{35D94F92-1D3A-43C5-8605-EA268B1A7BD9}
PDF-XChange 3-->"C:\Program Files\Tracker Software\PDF-XChange 3\unins000.exe"
Personal Ancestral File 5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D94A8E22-DF2B-4107-9E51-608A60A7671D}\Setup.exe"
Photoshop Camera Raw-->MsiExec.exe /I{CC75AB5C-2110-4A7F-AF52-708680D22FE8}
QuickSet-->C:\Program Files\InstallShield Installation Information\{C5074CC4-0E26-4716-A307-960272A90040}\setup.exe -runfromtemp -l0x0009 APPDRVNT4 -removeonly
QuickTime-->MsiExec.exe /I{C78EAC6F-7A73-452E-8134-DBB2165C5A68}
Roxio Creator Audio-->MsiExec.exe /I{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}
Roxio Creator Copy-->MsiExec.exe /I{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}
Roxio Creator Data-->MsiExec.exe /I{08E81ABD-79F7-49C2-881F-FD6CB0975693}
Roxio Creator DE-->C:\Documents and Settings\All Users\Application Data\Uninstall\{09760D42-E223-42AD-8C3E-55B47D0DDAC3}\setup.exe /x {09760D42-E223-42AD-8C3E-55B47D0DDAC3}
Roxio Creator DE-->MsiExec.exe /I{ED439A64-F018-4DD4-8BA5-328D85AB09AB}
Roxio Creator Tools-->MsiExec.exe /I{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}
Roxio Express Labeler 3-->MsiExec.exe /I{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio Update Manager-->MsiExec.exe /I{30465B6C-B53F-49A1-9EBA-A3F187AD502E}
SearchAssist-->C:\DELL\SearchAssist\UninstSA.bat
Security Update for 2007 Microsoft Office System (KB969559)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {69F52148-9BF6-4CDC-BF76-103DEAF3DD08}
Security Update for 2007 Microsoft Office System (KB973704)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {E626DC89-A787-4553-9BB3-DC2EC7E1593F}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Microsoft Office Excel 2007 (KB973593)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7D6255E3-3423-4D8B-A328-F6F8D28DD5FE}
Security Update for Microsoft Office PowerPoint 2007 (KB957789)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7559E742-FF9F-4FAE-B279-008ED296CB4D}
Security Update for Microsoft Office system 2007 (972581)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {3D019598-7B59-447A-80AE-815B703B84FF}
Security Update for Microsoft Office system 2007 (KB969613)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5ECEB317-CBE9-4E08-AB10-756CB6F0FB6C}
Security Update for Microsoft Office system 2007 (KB974234)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {FCD742B9-7A55-44BC-A776-F795F21FEDDC}
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {71127777-8B2C-4F97-AF7A-6CF8CAC8224D}
Security Update for Microsoft Office Word 2007 (KB969604)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {CF3D6499-709C-43D0-8908-BC5652656050}
Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB976325)-->"C:\WINDOWS\ie7updates\KB976325-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB954155)-->"C:\WINDOWS\$NtUninstallKB954155_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB968816)-->"C:\WINDOWS\$NtUninstallKB968816_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB973540)-->"C:\WINDOWS\$NtUninstallKB973540_WM9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956744)-->"C:\WINDOWS\$NtUninstallKB956744$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956844)-->"C:\WINDOWS\$NtUninstallKB956844$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958869)-->"C:\WINDOWS\$NtUninstallKB958869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960859)-->"C:\WINDOWS\$NtUninstallKB960859$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961371-v2)-->"C:\WINDOWS\$NtUninstallKB961371-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961501)-->"C:\WINDOWS\$NtUninstallKB961501$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969059)-->"C:\WINDOWS\$NtUninstallKB969059$\spuninst\spuninst.exe"
Security Update for Windows XP (KB969947)-->"C:\WINDOWS\$NtUninstallKB969947$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970238)-->"C:\WINDOWS\$NtUninstallKB970238$\spuninst\spuninst.exe"
Security Update for Windows XP (KB970430)-->"C:\WINDOWS\$NtUninstallKB970430$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971486)-->"C:\WINDOWS\$NtUninstallKB971486$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971557)-->"C:\WINDOWS\$NtUninstallKB971557$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971633)-->"C:\WINDOWS\$NtUninstallKB971633$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971657)-->"C:\WINDOWS\$NtUninstallKB971657$\spuninst\spuninst.exe"
Security Update for Windows XP (KB971961)-->"C:\WINDOWS\$NtUninstallKB971961$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973354)-->"C:\WINDOWS\$NtUninstallKB973354$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973507)-->"C:\WINDOWS\$NtUninstallKB973507$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973525)-->"C:\WINDOWS\$NtUninstallKB973525$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973869)-->"C:\WINDOWS\$NtUninstallKB973869$\spuninst\spuninst.exe"
Security Update for Windows XP (KB973904)-->"C:\WINDOWS\$NtUninstallKB973904$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974112)-->"C:\WINDOWS\$NtUninstallKB974112$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974318)-->"C:\WINDOWS\$NtUninstallKB974318$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974392)-->"C:\WINDOWS\$NtUninstallKB974392$\spuninst\spuninst.exe"
Security Update for Windows XP (KB974571)-->"C:\WINDOWS\$NtUninstallKB974571$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975025)-->"C:\WINDOWS\$NtUninstallKB975025$\spuninst\spuninst.exe"
Security Update for Windows XP (KB975467)-->"C:\WINDOWS\$NtUninstallKB975467$\spuninst\spuninst.exe"
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
Suite Shared Configuration CS4-->MsiExec.exe /I{842B4B72-9E8F-4962-B3C1-1C422A5C4434}
Update for 2007 Microsoft Office System (KB967642)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {C444285D-5E4F-48A4-91DD-47AAAA68E92D}
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {B2AE9C82-DC7B-3641-BFC8-87275C4F3607} /qb+ REBOOTPROMPT=""
Update for Microsoft Office InfoPath 2007 (KB976416)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {432C5EE4-8096-4FF1-95E1-65219365DFF7}
Update for Windows XP (KB898461)-->"C:\WINDOWS\$NtUninstallKB898461$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Update for Windows XP (KB968389)-->"C:\WINDOWS\$NtUninstallKB968389$\spuninst\spuninst.exe"
Update for Windows XP (KB971737)-->"C:\WINDOWS\$NtUninstallKB971737$\spuninst\spuninst.exe"
Update for Windows XP (KB973687)-->"C:\WINDOWS\$NtUninstallKB973687$\spuninst\spuninst.exe"
Update for Windows XP (KB973815)-->"C:\WINDOWS\$NtUninstallKB973815$\spuninst\spuninst.exe"
Videora iPod Converter 4.07-->C:\Program Files\Red Kawa\Video Converter App\uninstaller.exe
Windows Internet Explorer 7-->"C:\WINDOWS\ie7\spuninst\spuninst.exe"
Windows Internet Explorer 8-->"C:\WINDOWS\ie8\spuninst\spuninst.exe"
Windows Presentation Foundation-->MsiExec.exe /X{BAF78226-3200-4DB4-BE33-4D922A799840}

======Hosts File======

208.43.47.212 a1.review.zdnet.com
208.43.47.212 reviews.riverstreams.co.uk
208.43.47.212 d1.reviews.cnet.com
208.43.47.212 review.2009softwarereviews.com
208.43.47.212 reviews.download.com
208.43.47.212 reviews.pcadvisor.co.uk
208.43.47.212 reviews.pcmag.com
208.43.47.212 reviews.pcpro.co.uk
208.43.47.212 reviews.techradar.com
208.43.47.212 toptenreviews.com

======Security center information======

AV: Norton Internet Security
FW: Norton Internet Security

======System event log======

Computer Name: BLACKBOX
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0023AE15106A. The following
error occurred:
The semaphore timeout period has expired.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 6204
Source Name: Dhcp
Time Written: 20091106092054.000000-360
Event Type: warning
User:

Computer Name: BLACKBOX
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0023AE15106A. The following
error occurred:
The semaphore timeout period has expired.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 6203
Source Name: Dhcp
Time Written: 20091106070549.000000-360
Event Type: warning
User:

Computer Name: BLACKBOX
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0023AE15106A. The following
error occurred:
The semaphore timeout period has expired.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 6202
Source Name: Dhcp
Time Written: 20091106023536.000000-360
Event Type: warning
User:

Computer Name: BLACKBOX
Event Code: 1000
Message: Your computer has lost the lease to its IP address 10.0.106.101 on the
Network Card with network address 0023AE15106A.

Record Number: 6199
Source Name: Dhcp
Time Written: 20091105143459.000000-360
Event Type: error
User:

Computer Name: BLACKBOX
Event Code: 1003
Message: Your computer was not able to renew its address from the network (from the
DHCP Server) for the Network Card with network address 0023AE15106A. The following
error occurred:
The semaphore timeout period has expired.
.
Your computer will continue to try and obtain an address on its own from
the network address (DHCP) server.

Record Number: 6198
Source Name: Dhcp
Time Written: 20091105143459.000000-360
Event Type: warning
User:

=====Application event log=====

Computer Name: BLACKBOX
Event Code: 20
Message:
Record Number: 896
Source Name: Google Update
Time Written: 20090814122105.000000-360
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: BLACKBOX
Event Code: 20
Message:
Record Number: 891
Source Name: Google Update
Time Written: 20090814112105.000000-360
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: BLACKBOX
Event Code: 20
Message:
Record Number: 890
Source Name: Google Update
Time Written: 20090814102105.000000-360
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: BLACKBOX
Event Code: 20
Message:
Record Number: 889
Source Name: Google Update
Time Written: 20090814092105.000000-360
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: BLACKBOX
Event Code: 20
Message:
Record Number: 888
Source Name: Google Update
Time Written: 20090814082105.000000-360
Event Type: error
User: NT AUTHORITY\SYSTEM

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\10.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 23 Stepping 10, GenuineIntel
"PROCESSOR_REVISION"=170a
"NUMBER_OF_PROCESSORS"=2
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\10.0\Roxio Central36\
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_07\lib\ext\QTJava.zip
"SAFEBOOT_OPTION"=NETWORK

-----------------EOF-----------------


******************

Malwarebytes' Anti-Malware 1.43
Database version: 3460
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

12/30/2009 7:56:59 PM
mbam-log-2009-12-30 (19-56-59).txt

Scan type: Full Scan (C:\|)
Objects scanned: 184370
Time elapsed: 18 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 3
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Malware Defense (Rogue.MalwareDefense) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\H8SRT (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\settdebugx.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\23094848483939484 (Rogue.GreenAV) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\21098746521098765 (Rogue.GreenAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\Program Files\malware Defense (Rogue.MalwareDefense) -> Quarantined and deleted successfully.

Files Infected:
C:\Documents and Settings\Marilyn\Local Settings\Temp\settdebugx.exe (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\BASH\Clone\BHCD9C.tmp (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\BASH\Clone\BHCD9D.tmp (Rogue.Installer) -> Quarantined and deleted successfully.
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\BASH\Clone\BHCD9E.tmp (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\krl32mainweq.dll (Trojan.DNSChanger) -> Quarantined and deleted successfully.
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am

Re: Malware on my Dell :ultra mad face:

Unread postby peku006 » January 7th, 2010, 3:56 am

Hi Lothar

1 - Download and run OTM

Download OTM by Old Timer and save it to your Desktop.
  • Double-click OTM.exe to run it.
  • Paste the following code under the Image area. Do not include the word Code.
Code: Select all
:Files
C:\WINDOWS\system32\krl32mainweq.dll

:Commands

[emptytemp]

  • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
  • Push the large Image button.
  • OTM may ask to reboot the machine. Please do so if asked.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

2 - Run Malwarebytes' Anti-Malware

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, Select the Scanner tab.
  • Make sure the "Perform full scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  1. Click on the Show Results button to see a list of any malware that was found.
  2. Check all items except items in the C:\System Volume Information folder... then click on Remove Selected.
    We will take care of the System Volume Information items later.
  3. When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  4. The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  5. Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


3 - Status Check
Please reply with

1.the OTM Log
2. the Malwarebytes' Anti-Malware Log

Thanks peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: Malware on my Dell :ultra mad face:

Unread postby Lothar » January 7th, 2010, 9:43 pm

Logs are below.

A few notes. After I clicked the 'MoveIt!' button in OTM a warning box popped up with the following:

"OTM: OTM.exe - Bad Image

The application or DLL C:\WINDOWS\system32\krl32mainweq.dll is not a valid Windows image. Please check them against your installation diskette."

I pressed OK on this box and OTM went about it's business.

Finally, when Malwarebytes' Anti-Malware was done with the scan there was nothing under the C:\System Volume Information folder listed on the results screen.

Logs:

******************************************************************************************

All processes killed
========== FILES ==========
LoadLibrary failed for C:\WINDOWS\system32\krl32mainweq.dll
C:\WINDOWS\system32\krl32mainweq.dll moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 49152 bytes
->Temporary Internet Files folder emptied: 32768 bytes

User: All Users

User: Default User
->Temp folder emptied: 49152 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 69081 bytes

User: Marilyn
->Temp folder emptied: 3422051 bytes
->Temporary Internet Files folder emptied: 140328438 bytes
->Java cache emptied: 7163897 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 726070 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
Windows Temp folder emptied: 14460250 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 24007950 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 182.00 mb


OTM by OldTimer - Version 3.1.4.0 log created on 01072010_180013







Malwarebytes' Anti-Malware 1.43
Database version: 3461
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

1/7/2010 6:31:54 PM
mbam-log-2010-01-07 (18-31-54).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 182478
Time elapsed: 17 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\H8SRT (Rootkit.TDSS) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\krl32mainweq.dll (Trojan.DNSChanger) -> Quarantined and deleted successfully.
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am

Re: Malware on my Dell :ultra mad face:

Unread postby peku006 » January 8th, 2010, 5:41 am

Hi Lothar

good job :thumbup:

1 - Download and Run ComboFix

We will continue with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
If you need help to disable your protection programs see here.

When finished, it will produce a log for you
Please include the C:\ComboFix.txt in your next reply for further review.

2 - Status Check
Please reply with

1. the ComboFix log(C:\ComboFix.txt)

Thanks peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: Malware on my Dell :ultra mad face:

Unread postby Lothar » January 8th, 2010, 4:12 pm

I have a problem.

Norton Internet Security is installed on my computer. It has its own firewall. The problem is Norton won't open for me to turn the fire wall off before I run combofix.

In safe mode Norton is limited to scanning only. I can't get to any of the settings. In normal mode it won't open at all.

Not sure what to do.
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am

Re: Malware on my Dell :ultra mad face:

Unread postby Lothar » January 10th, 2010, 12:31 am

OK. I was finally able to disable Norton. Here is the ComboFix log:


ComboFix 10-01-04.01 - Marilyn 01/09/2010 21:23:37.1.2 - x86 NETWORK
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1694 [GMT -7:00]
Running from: c:\documents and settings\Marilyn\Desktop\Tiger.exe
AV: Norton Internet Security *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\drivers\H8SRToeowqjepwp.sys
c:\windows\system32\H8SRTeqkuxntkjo.dat
c:\windows\system32\H8SRTjeyprtuiqy.dll
c:\windows\system32\h8srtkrl32mainweq.dll
c:\windows\system32\H8SRTobvxvkypdm.dll
c:\windows\system32\H8SRTptodxjbrum.dll
c:\windows\system32\h8srtshsyst.dll
c:\windows\system32\H8SRTxxpetxennp.dll
c:\windows\system32\srcr.dat

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_H8SRTd.sys
-------\Service_H8SRTd.sys


((((((((((((((((((((((((( Files Created from 2009-12-10 to 2010-01-10 )))))))))))))))))))))))))))))))
.

2010-01-08 19:52 . 2010-01-08 19:53 -------- d-----w- c:\windows\ie8updates
2010-01-08 01:08 . 2010-01-08 01:08 5115824 ----a-w- c:\documents and settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\mbam-setup.exe
2010-01-08 01:00 . 2010-01-08 01:00 -------- d-----w- C:\_OTM
2010-01-06 20:39 . 2010-01-06 20:39 -------- d-----w- C:\rsit
2010-01-01 01:20 . 2010-01-01 01:20 -------- d-----w- c:\program files\Trend Micro
2009-12-31 03:22 . 2009-10-29 07:45 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2009-12-31 03:22 . 2009-10-29 07:45 246272 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2009-12-31 02:37 . 2009-12-31 02:37 -------- d-----w- c:\documents and settings\Marilyn\Application Data\Malwarebytes
2009-12-31 01:33 . 2009-12-30 21:55 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-31 01:33 . 2009-12-31 01:33 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-31 01:33 . 2009-12-31 03:53 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-31 01:33 . 2009-12-30 21:54 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-30 21:09 . 2009-12-30 21:09 -------- d-----w- c:\documents and settings\Marilyn\Local Settings\Application Data\Symantec
2009-12-30 21:07 . 2009-12-30 21:07 -------- d-sh--w- c:\documents and settings\LocalService\IETldCache
2009-12-30 21:04 . 2009-12-30 21:04 -------- d-----w- C:\9343d5fcf7bd76e694ab3d6e
2009-12-30 21:03 . 2009-12-30 21:03 -------- d-sh--w- c:\windows\system32\config\systemprofile\IETldCache
2009-12-30 21:03 . 2009-12-30 21:03 -------- d-sh--w- c:\documents and settings\Marilyn\PrivacIE
2009-12-30 21:02 . 2009-12-30 21:02 -------- d-sh--w- c:\documents and settings\Marilyn\IETldCache
2009-12-30 21:01 . 2009-12-30 21:01 -------- dc-h--w- c:\windows\ie8
2009-12-24 19:41 . 2009-12-24 19:41 -------- d-----w- C:\a92987b75862d55443c6
2009-12-24 19:41 . 2008-07-06 12:06 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-12-24 19:41 . 2008-07-06 12:06 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2009-12-24 19:41 . 2008-07-06 12:06 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2009-12-24 19:41 . 2008-07-06 10:50 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-12-22 15:46 . 2009-12-22 15:46 -------- d-----w- c:\windows\system32\KB905474
2009-12-22 15:46 . 2009-03-11 05:26 1403264 ----a-w- c:\windows\system32\KB905474\wganotifypackageinner.exe
2009-12-22 15:46 . 2009-03-11 05:18 453512 ----a-w- c:\windows\system32\KB905474\wgasetup.exe
2009-12-22 15:43 . 2009-12-22 15:43 -------- d-----w- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-12-21 17:50 . 2009-06-21 21:44 153088 -c----w- c:\windows\system32\dllcache\triedit.dll
2009-12-21 17:49 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll
2009-12-21 00:09 . 2009-08-07 02:23 274288 ----a-w- c:\windows\system32\mucltui.dll
2009-12-21 00:09 . 2009-08-07 02:23 215920 ----a-w- c:\windows\system32\muweb.dll
2009-12-21 00:06 . 2008-11-10 18:41 32656 ----a-w- c:\windows\system32\msonpmon.dll
2009-12-21 00:06 . 2006-10-27 02:56 33104 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\msonpppr.dll
2009-12-21 00:05 . 2009-12-21 00:05 -------- d-----w- c:\program files\Microsoft.NET
2009-12-21 00:02 . 2009-12-21 00:02 -------- d-----w- c:\documents and settings\Marilyn\Local Settings\Application Data\Microsoft Help
2009-12-21 00:02 . 2009-12-23 17:40 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
2009-12-21 00:02 . 2009-12-21 00:02 -------- d-----r- C:\MSOCache
2009-12-12 00:06 . 2009-12-12 00:06 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\SupportSoft

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-10 04:04 . 2009-03-03 18:01 -------- d-----w- c:\program files\Common Files\Symantec Shared
2009-12-31 03:53 . 2009-08-24 19:32 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-12-31 03:00 . 2009-08-24 19:32 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-12-24 20:40 . 2009-01-17 03:17 64656 ----a-w- c:\documents and settings\Administrator\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-12-22 15:47 . 2009-01-17 03:12 -------- d-----w- c:\program files\Microsoft Works
2009-12-20 18:28 . 2009-01-17 03:10 -------- d-----w- c:\program files\Google
2009-12-04 01:35 . 2009-01-17 03:13 -------- d-----w- c:\program files\Dell DataSafe Online
2009-11-11 19:19 . 2009-01-26 01:29 144 ----a-w- c:\documents and settings\Marilyn\Application Data\wklnhst.dat
2009-10-29 07:45 . 2008-04-25 16:16 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38 . 2008-04-25 16:16 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38 . 2008-04-25 16:16 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-20 16:20 . 2008-04-14 00:23 265728 ----a-w- c:\windows\system32\drivers\http.sys
2009-10-13 10:30 . 2008-04-25 16:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38 . 2008-04-25 16:16 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38 . 2008-04-25 16:16 79872 ----a-w- c:\windows\system32\raschap.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-03-19 167936]
"SigmatelSysTrayApp"="c:\program files\SigmaTel\C-Major Audio\WDM\stsystra.exe" [2008-03-19 405504]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-03-19 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-03-19 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2008-03-19 137752]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-10-27 2220032]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2007-12-11 1228800]
"Dell DataSafe Online"="c:\program files\Dell DataSafe Online\DataSafeOnline.exe" [2009-11-13 1807600]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-10-04 206064]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2006-01-14 172032]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2006-01-14 49152]
"AdobeCS4ServiceManager"="c:\program files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-05-30 292136]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-12-21 184320]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]

c:\documents and settings\Marilyn\Start Menu\Programs\Startup\
OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office12\ONENOTEM.EXE [2008-10-25 98696]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2009-1-16 50688]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-01-17 03:13 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\WINDOWS\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\WINDOWS\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\Adobe\\CS4ServiceManager\\CS4ServiceManager.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"5353:TCP"= 5353:TCP:Adobe CSI CS4

R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI Service;c:\windows\system32\drivers\IntcHdmi.sys [1/16/2009 9:57 PM 105984]
S2 gupdate1c9ba67a39ea210;Google Update Service (gupdate1c9ba67a39ea210);c:\program files\Google\Update\GoogleUpdate.exe [4/10/2009 10:37 PM 133104]
.
Contents of the 'Scheduled Tasks' folder

2009-12-18 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 18:34]

2010-01-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-11 05:37]

2010-01-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-04-11 05:37]

2010-01-10 c:\windows\Tasks\WGASetup.job
- c:\windows\system32\KB905474\wgasetup.exe [2009-12-22 05:18]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&cli ... bd=6090117
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search/?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-swg - c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
HKLM-Run-EverioService - c:\program files\CyberLink\PCM4Everio\EverioService.exe
AddRemove-HijackThis - c:\program files\Trend Micro\HijackThis\HijackThis.exe
AddRemove-SearchAssist - c:\dell\SearchAssist\UninstSA.bat



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-09 21:26
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(744)
c:\program files\Citrix\GoToAssist\514\G2AWinLogon.dll
c:\program files\Common Files\Adobe\Adobe Drive CS4\AdobeDriveCS4_NP.dll
c:\windows\System32\BCMLogon.dll

- - - - - - - > 'explorer.exe'(2660)
c:\windows\system32\WININET.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\IEFRAME.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\DellTPad\ApMsgFwd.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\DellTPad\Apntex.exe
c:\program files\DellTPad\HidFind.exe
c:\program files\Dell Support Center\bin\sprtsvc.exe
c:\windows\system32\STacSV.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2010-01-09 21:29:48 - machine was rebooted
ComboFix-quarantined-files.txt 2010-01-10 04:29

Pre-Run: 268,023,123,968 bytes free
Post-Run: 265,766,223,872 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - D5D4AE4F4872DD69FE478AF1D1A1FC87
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am

Re: Malware on my Dell :ultra mad face:

Unread postby peku006 » January 11th, 2010, 8:45 am

Hi Lothar

I'm sorry the "late response"...... "technical difficulties"

1 - Eset online scannner

You can use either Internet Explorer or Mozilla FireFox for this scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Please go here then click on: Image
  • Select the option YES, I accept the Terms of Use then click on: Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

2 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

3 - Status Check
Please reply with

1. the Eset online scannner report
2. a fresh HijackThis log

Thanks peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: Malware on my Dell :ultra mad face:

Unread postby Lothar » January 11th, 2010, 9:23 pm

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=1e866e116861ce4b8b1683c56cebd7ab
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2010-01-12 01:15:45
# local_time=2010-01-11 06:15:45 (-0700, Mountain Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 30411 30411 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=60861
# found=5
# cleaned=0
# scan_time=1700
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery\WinAgenthc.zip Win32/Bagle.gen.zip worm 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\H8SRTjeyprtuiqy.dll.vir a variant of Win32/Kryptik.BLL trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\H8SRTobvxvkypdm.dll.vir a variant of Win32/Kryptik.BLL trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\H8SRTxxpetxennp.dll.vir a variant of Win32/Kryptik.BLL trojan 00000000000000000000000000000000 I
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\H8SRToeowqjepwp.sys.vir a variant of Win32/Rootkit.Kryptik.AG trojan 00000000000000000000000000000000 I






Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:21:33 PM, on 1/11/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\bumbum.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=del ... bd=6090117
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [Dell DataSafe Online] "C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe" /m
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos1.walmart.com/WalmartActivia.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - http://download.eset.com/special/eos/OnlineScanner.cab
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: Google Update Service (gupdate1c9ba67a39ea210) (gupdate1c9ba67a39ea210) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\WINDOWS\system32\STacSV.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 6815 bytes
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am

Re: Malware on my Dell :ultra mad face:

Unread postby Lothar » January 11th, 2010, 9:24 pm

oops,Double post. :albino:
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am

Re: Malware on my Dell :ultra mad face:

Unread postby peku006 » January 12th, 2010, 4:51 am

Hi Lothar

Empty this folder
C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Recovery

all the logs look good, How's the computer running now? Any problems?

Thanks peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: Malware on my Dell :ultra mad face:

Unread postby Lothar » January 12th, 2010, 5:34 pm

It's working much smoother. Thank you for your help! :)

Is there anything else I should do?
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am

Re: Malware on my Dell :ultra mad face:

Unread postby peku006 » January 13th, 2010, 2:28 am

Hi Lothar

Your log now appears to be clean. Congratulations!

To remove all of the tools we used and the files and folders they created do the following:

Download OTC by Old Timer and save it to your Desktop.

  • Double-click OTC.exe
  • Click the CleanUp! button
  • Select Yes when the Begin cleanup Process? Prompt appears
  • If you are prompted to Reboot during the cleanup, select Yes
  • The tool will delete itself once it finishes, if not delete it by yourself

Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP
This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
  • Reboot.
Turn ON System Restore
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.
This will remove all restore points except the new one you just created.

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Here are some things that I think are worth having a look at if you don't already know a bout them:.

  • WinPatrol
    As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
  • SpywareBlaster
    SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
  • Hosts File
    For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
  • Use an alternative Internet Browser
    Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead: Firefox or Opera

Here is a great article by miekiemoes How to prevent Malware.

Finally I am trying to make one point very clear. It is ABSOLUTELY ESSENTIAL to keep all of your security programs up to date.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!

peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: Malware on my Dell :ultra mad face:

Unread postby Lothar » January 13th, 2010, 7:50 pm

Thanks for your help and the tips. I've already downloaded firefox and will use it instead of IE. I'm looking over your suggestions and will try to implement some of them.

Thanks again! :)
Lothar
Active Member
 
Posts: 11
Joined: December 31st, 2009, 1:05 am
Advertisement
Register to Remove

Next

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 294 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware