help required

[srijitbnair]

These are the findings from my laptop:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:14:41 AM, on 11/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
d:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
d:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
d:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\ICO.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\PROGRA~1\Sony\SONICS~1\SsAAD.exe
D:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\system32\winlogon.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.in/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.css.ap.sony.com/VAIO/ap/VU30Upgradeinfo.htm
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [avast!] d:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKUS\S-1-5-21-4221876152-1980592073-3410918063-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Non Srijit')
O4 - HKUS\S-1-5-21-4221876152-1980592073-3410918063-1006\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Non Srijit')
O4 - HKUS\S-1-5-21-4221876152-1980592073-3410918063-1006\..\Run: [MSConfig] C:\Documents and Settings\Non Srijit\nyqon.exe \u (User 'Non Srijit')
O4 - S-1-5-21-4221876152-1980592073-3410918063-1006 Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Non Srijit')
O4 - S-1-5-21-4221876152-1980592073-3410918063-1006 User Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Non Srijit')
O4 - S-1-5-18 Startup: E-Flyer.lnk = C:\Program Files\Sony\E-Flyer\E-Flyer.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: E-Flyer.lnk = C:\Program Files\Sony\E-Flyer\E-Flyer.exe (User 'Default user')
O4 - .DEFAULT Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Default user')
O4 - .DEFAULT User Startup: E-Flyer.lnk = C:\Program Files\Sony\E-Flyer\E-Flyer.exe (User 'Default user')
O4 - .DEFAULT User Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Default user')
O8 - Extra context menu item: &Clean Traces - d:\Program Files\DAP\Privacy Package\dapcleanerie.htm
O8 - Extra context menu item: &Download with &DAP - D:\Program Files\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - D:\Program Files\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://vaio-online.sony.com/
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} - https://www-secure.symantec.com/techsup ... gctlsr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5084022992
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - d:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - d:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe

--
End of file - 8601 bytes

[Wingman]

Hello... Welcome to the forum.

My name is Wingman, and I'll be helping you with any malware problems.
The logs I request can take a while to research, so please be patient.

I am currently under the guidance of the MRU teachers, everything I post to you, has been reviewed by them.
This additional review process can add some extra time to my responses...but not too much.

Before we begin...please read and follow these important guidelines, so things will proceed smoothly.

1. The instructions being given are for YOUR computer and system only!
   Using these instructions on a different computer can cause damage to that computer and possibly render it inoperable!
2. DO NOT run any other fix or removal tools unless instructed to do so!
3. DO NOT install any other software (or hardware) during the cleaning process. This adds more items to be researched.
4. Only- post your problem at (1) one help site. Applying fixes from multiple help sites can cause problems.
5. Print each set of instructions...if possible...your Internet connection will not be available during some fix processes.
6. Only- reply to this thread, do not start another ... Please, continue responding, until I give you the "All Clean"

I am currently reviewing your log and will return, as soon as possible, with additional instructions. In the meantime...
Please take time to read the Malware Removal Forum Guidelines and Rules where the conditions for receiving help at this forum are explained.

Please read all instructions carefully before executing and perform the steps, in the order given.
lf, you have any questions or problems, executing these instructions, <<STOP>> do not proceed, post back with the question or problem.

Step 1.
HJT - Uninstall Manager Log

Please run HijackThis

If you are on the "scan & fix stuff" page... Press the "Main Menu"...button.
1. From the Main Menu...Press the "Open the Misc Tools"...button.
2. Press the "Open Uninstall Manager... button.
3. Press only the Save List...button.
4. Press the "Save" button. The file "uninstall_list.txt" will be saved in your HJT folder.
5. Copy and paste the contents of "uninstall_list.txt' in your next reply.

[Wingman]

3 Day Response
Hello...
It has been 2 days since my last post to you.

• Do you still need help with this problem?
• Do you need more time?
• Are you having problems understanding or following my instructions?

Just let me know what's going on otherwise...
After 24 hrs., if you have not replied to this thread... it will be closed!

[chryssi2001]

Due to lack of activity this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.