Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Trojan help please!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Trojan help please!

Unread postby ironbmike » October 30th, 2009, 12:26 am

I have a virus that infected a file in my system, cngaudit.dll and it was identified by my antivirus as a TrojanDropper, but access was denied to the file.

Now I have msa.exe running in my processes, which I closed, but I know that is part of the trojan. How do I remove this thing?

Log attached.

Thanks!
You do not have the required permissions to view the files attached to this post.
ironbmike
Active Member
 
Posts: 3
Joined: October 30th, 2009, 12:18 am
Advertisement
Register to Remove

Re: Trojan help please!

Unread postby ironbmike » October 30th, 2009, 4:55 pm

Any help?

I have also discovered a running process called a.exe which I know is a worm.
ironbmike
Active Member
 
Posts: 3
Joined: October 30th, 2009, 12:18 am

Re: Trojan help please!

Unread postby Gary R » October 30th, 2009, 7:42 pm

We're sorry, but it is necessary to close your topic because you have replied to it prior to receiving a response from a helper.

Due to adding on to your topic with your second post it is highly unlikely that you would have received a response. Our helpers are looking for topics with zero responses. When you post replies to your own topic, it no longer has zero responses, and so it appears that you have received help when in fact, you have not.

If you still require help, please open a new thread in the Malware Removal forum and wait for assistance. Please do not run additional programs and/or post additional logs. Just your HijackThis log to start with is adequate (do not post it as an attachment please). Your helper will ask for additional logs as needed. DO NOT reply to your own topic until you have received a response from a helper. Be patient. There are others who have been waiting longer than you, so do not expect an immediate reply.

Thank you for your cooperation.
User avatar
Gary R
Administrator
Administrator
 
Posts: 25888
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: pgmigg and 574 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware