Not sure what's wrong...cannot run taskmgr or system resotre

[mrichardson0220]

I didn't do anything with the host file.

Kapersky
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Monday, September 7, 2009
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Monday, September 07, 2009 19:31:34
Records in database: 2756973
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 69339
Threats found: 1
Infected objects found: 3
Suspicious objects found: 0
Scan duration: 02:06:15


File name / Threat / Threats count
C:\Program Files\Trend Micro\HijackThis\backups\backup-20090907-131441-969 Infected: Trojan.Win32.FraudPack.rdo 1
C:\Program Files\Trend Micro\HijackThis\backups\backup-20090907-131519-841 Infected: Trojan.Win32.FraudPack.rdo 1
C:\WINDOWS\system32\drivers\etc\hosts Infected: Trojan.Win32.FraudPack.rdo 1

Selected area has been scanned.


HJT Log-
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:42:19 PM, on 9/7/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Belkin\Nostromo\nost_LM.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\Documents and Settings\Melissa Richardson\Local Settings\temp\jkos-Melissa Richardson\binaries\ScanningProcess.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O1 - Hosts: 69.249.196.166 idenupdate.motorola.com
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Multiply AutoUploader.lnk = C:\Program Files\Multiply\AutoUploader\Multiply AutoUploader\Multiply AutoUploader.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Loadout Manager.lnk = C:\Program Files\Belkin\Nostromo\nost_LM.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=laptop
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install-ie/alttiff.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\SCRABBLE\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se8300.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\SCRABBLE\Images\armhelper.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F80B9305-A013-11D2-BD23-00A024978908} (Accurad Image Control) - file://D:\viewer\accuradimage.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 11537 bytes

[francis327]

Hi,

I didn't do anything with the host file.

Did you follow my below instructions?

1 - Replace Hosts File
Please download the MVPS Hosts File fron HERE

Note: This download includes a simple batch file (mvps.bat) that will rename the existing HOSTS file to HOSTS.MVP then copy the included updated HOSTS file to the proper location. For more information please see the readme.txt included in the download.

• To use: double-click on mvps.bat
• Important: Windows Vista requires special instructions:

http://www.mvps.org/winhelp2002/hostsvista.htm

Note: if prompted by one of your Security programs about this file, allow it to run. Also if
you are prompted by a Security program about changes to the HOSTS file = allow them.

For more information, please visit HERE

Your hosts file is infected based on Kaspersky report

Code: Select all

C:\WINDOWS\system32\drivers\etc\hosts Infected: Trojan.Win32.FraudPack.rdo 1

Now i would like you to do the following:



1 - Using Window Explorer to Navigate Files and Folders

Navigating and Deleting a File

• Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these files (if present):
  C:\WINDOWS\system32\drivers\etc\hosts

Next, please proceed with following:



2 - Replace Hosts File
Please download the MVPS Hosts File fron HERE

Note: This download includes a simple batch file (mvps.bat) that will rename the existing HOSTS file to HOSTS.MVP then copy the included updated HOSTS file to the proper location. For more information please see the readme.txt included in the download.

• To use: double-click on mvps.bat
• Important: Windows Vista requires special instructions:

http://www.mvps.org/winhelp2002/hostsvista.htm

Note: if prompted by one of your Security programs about this file, allow it to run. Also if
you are prompted by a Security program about changes to the HOSTS file = allow them.

For more information, please visit HERE


3 - Status Check
Please post:

• New HijackThis log after executing the above
• Inform my goodself if you have problem replacing your hosts file

[mrichardson0220]

I did follow the instructions previously to replace the hosts file. I now went in and deleted the hosts file and then ran MVPS again. This is what the blue screen that came up said:

mvps.bat started from Directory: C:\Documents and Settings\Melissa Richardson\Desktop\Problem\hosts\

The system cannot find the file specified.
Access is denied.

THE MVPS HOSTS FILE IS NOW UPDATED

Previous version saved and renamed to HOSTS.MVP
Press any key to continue . . .

This is what is in the directory: C:\Windows\System32\drivers\etc
Name (Type)
hosts.bakup (BAKUP File)
hosts.new (NEW File)
lmhosts (SAM File)
networks (File)
protocol (File)
services (File)

I ran HJT again and it seems the hosts file is still there. Here is the log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:25:01 PM, on 9/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Belkin\Nostromo\nost_LM.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
C:\WINDOWS\msagent\AgentSvr.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O1 - Hosts: 69.249.196.166 idenupdate.motorola.com
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Multiply AutoUploader.lnk = C:\Program Files\Multiply\AutoUploader\Multiply AutoUploader\Multiply AutoUploader.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Loadout Manager.lnk = C:\Program Files\Belkin\Nostromo\nost_LM.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=laptop
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install-ie/alttiff.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\SCRABBLE\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se8300.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\SCRABBLE\Images\armhelper.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F80B9305-A013-11D2-BD23-00A024978908} (Accurad Image Control) - file://D:\viewer\accuradimage.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 11451 bytes

[francis327]

Hi, thank you for confirming with me.

Please do the following.

1 - Hosts File

1. Navigate to C:\Windows\System32\drivers\etc
2. Delete Name (Type)
3. Delete hosts.bakup (BACKUP File)
4. Rename hosts.new to hosts
   
   • To rename, right click at the file, choose Properties, a box will appear, rename the file from there, choose Apply, then Ok
5. Finally, right click hosts, choose Open, select Notepad, the file will be open with notepad.
6. Copy and paste the content of the file in your next reply.

2 - HijackThis Fix Check
Please run HijackThis and click "Do a system scan only". Place a check (tick) next to the following entries (if present):

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customi ... ch/ie.html
O1 - Hosts: 69.249.196.166 idenupdate.motorola.com
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 http://www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 http://www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 http://www.getavplusnow.com
O1 - Hosts: 74.125.45.100 http://www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com

Now please close ALL open windows except HijackThis and press "Fix checked".
Then please exit HijackThis.


3 - Status Check
Please post in next reply:

• Content of hosts file
• New HijackThis log

[mrichardson0220]

I was able to delete the one file you asked, but could not rename the other file. It gave me the error that there was already another file with that name even though there was nothing else named that in the folder.

I ran the HJT scan only and did the fix selected. As you can see below, the hosts are still there. As for my directory, here are the contents:

hosts(NEW File)
69.249.196.166 idenupdate.motorola.com
lmhosts(SAM File)
networks(File)
protocol(File)
services(File)

When I ran this I still got the same window that pops up every time stating:
For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may NOT be able to fix this.

If that happens, you need to edit the file yourself. To do this, click Start, Run and type:

notepad C:\WINDOWS\System32\drivers\etc\hosts

and press Enter. Find line(s) HijackThis reports and delete them. Save the file as 'hosts.' (with quotes), and reboot.

For Vista: simply, exit HijackThis, right click on the HijackThis icon, choose 'Run as administrator.'

HJT Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:15:13 AM, on 9/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Belkin\Nostromo\nost_LM.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe
C:\Program Files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O1 - Hosts: 69.249.196.166 idenupdate.motorola.com
O1 - Hosts: 74.125.45.100 4-open-davinci.com
O1 - Hosts: 74.125.45.100 securitysoftwarepayments.com
O1 - Hosts: 74.125.45.100 privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 secure.privatesecuredpayments.com
O1 - Hosts: 74.125.45.100 getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getantivirusplusnow.com
O1 - Hosts: 74.125.45.100 www.secure-plus-payments.com
O1 - Hosts: 74.125.45.100 www.getavplusnow.com
O1 - Hosts: 74.125.45.100 www.securesoftwarebill.com
O1 - Hosts: 74.125.45.100 secure.paysecuresystem.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Multiply AutoUploader.lnk = C:\Program Files\Multiply\AutoUploader\Multiply AutoUploader\Multiply AutoUploader.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Loadout Manager.lnk = C:\Program Files\Belkin\Nostromo\nost_LM.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=laptop
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install-ie/alttiff.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\SCRABBLE\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se8300.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\SCRABBLE\Images\armhelper.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F80B9305-A013-11D2-BD23-00A024978908} (Accurad Image Control) - file://D:\viewer\accuradimage.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 11402 bytes

[francis327]

Hi,
Seems like the nasty thing don't want to go away, let's get rid of it another way round.

1 - ComboFix Script
1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

File::
C:\WINDOWS\System32\Drivers\etc\hosts

Save this as "CFScript.txt", and as Type: All Files (*.*) in the same location as ComboFix.exe




Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


2 - Hosts Expert
Please download HostsXpert
Save it to your desktop.
If you have a 3rd party "unzipping" program...(WinRar, Winzip, etc) ... use that to extract files to your desktop, go to step 6.

1. Right click on HostsXpert.zip and select Extract All....
2. Click Next on the "Welcome to the Compressed (zipped) Folders Extraction Wizard", screen.
3. Click on the Browse button... click on Desktop... then click OK.
4. Once done, check (tick) the Show extracted files box and click Finish.
5. Once extracted, HostsXpert folder will open.
6. Double click on HostsXpert.exe to start it.
7. On the left side panel... if the top button is labeled "Make Writable?"... press it. (The text of the button will change to "Make Read-Only?)
8. Now... click on the Restore MS Hosts File...button.
   
   • Reply "OK" to the "Press OK to Restore Microsofts original Hosts file"...prompt. screenshot (if needed)... see red boxed button.
   • Go back to the top button labeled..."Make Read-Only?... click it. Now the text should read "Make Writable?".
9. Press the Editing...button.
10. Press the Copy to Clipboard...button.
    • Select Copy Hosts file...from the menu.
    • Click "OK" to the "Copied to Clipboard"... message.
11. Exit HostsXpert.
12. Open Notepad...paste the contents of Clipboard into the opened window.
13. Save the Notepad file...call it..."hostfile.txt"...save it to a convenient place.

Paste the contents of the hostfile.txt file into your next reply.


3 - Status Check
To post in next reply:

• ComboFix log
• hostfile.txt
• New HijackThis log

[mrichardson0220]

ComboFix Log
ComboFix 09-09-04.02 - Melissa Richardson 09/09/2009 19:43.2.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.198 [GMT -4:00]
Running from: c:\documents and settings\Melissa Richardson\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Melissa Richardson\Desktop\CFScript.txt

FILE ::
"c:\windows\System32\Drivers\etc\hosts"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\System32\Drivers\etc\hosts

.
((((((((((((((((((((((((( Files Created from 2009-08-09 to 2009-09-09 )))))))))))))))))))))))))))))))
.

2009-09-04 22:48 . 2009-09-04 22:48 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-09-03 21:26 . 2009-09-03 21:27 -------- d-----w- C:\rsit
2009-08-29 21:23 . 2009-08-29 21:23 -------- d-----w- c:\program files\Trend Micro
2009-08-26 23:20 . 2009-08-26 23:20 -------- d-----w- c:\windows\system32\wbem\Repository
2009-08-26 02:02 . 2009-08-26 22:54 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Microsoft
2009-08-26 02:02 . 2004-11-19 02:10 -------- d-----w- c:\documents and settings\Administrator\Application Data\Sonic
2009-08-26 02:02 . 2009-08-26 23:20 -------- d-----w- c:\documents and settings\Administrator
2009-08-21 01:36 . 2009-08-21 01:36 -------- d-----w- c:\documents and settings\Melissa Richardson\Application Data\Malwarebytes
2009-08-21 01:36 . 2009-08-03 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-21 01:35 . 2009-08-26 22:54 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-08-21 01:35 . 2009-08-21 01:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-08-21 01:35 . 2009-08-03 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-17 02:59 . 2009-08-26 22:54 -------- d-sh--w- c:\documents and settings\All Users\Application Data\215664f
2009-08-16 04:01 . 2009-08-16 04:01 -------- d-----w- c:\windows\system32\XPSViewer
2009-08-16 04:01 . 2009-08-16 04:01 -------- d-----w- c:\program files\MSBuild
2009-08-16 04:01 . 2009-08-16 04:01 -------- d-----w- c:\program files\Reference Assemblies
2009-08-16 04:00 . 2008-07-06 12:06 89088 ------w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-08-16 04:00 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2009-08-16 04:00 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\dllcache\xpsshhdr.dll
2009-08-16 04:00 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2009-08-16 04:00 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\dllcache\xpssvcs.dll
2009-08-16 04:00 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2009-08-16 04:00 . 2008-07-06 10:50 597504 ------w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-08-16 04:00 . 2009-08-16 04:00 -------- d-----w- C:\a2c3a429dfcc58bf575f9a
2009-08-13 15:00 . 2009-07-10 13:27 1315328 ------w- c:\windows\system32\dllcache\msoe.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-04 22:48 . 2004-11-19 01:50 -------- d-----w- c:\program files\Java
2009-09-02 23:25 . 2005-03-27 01:34 60168 ----a-w- c:\documents and settings\Melissa Richardson\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2009-08-31 20:36 . 2006-11-02 06:33 -------- d-----w- c:\program files\Full Tilt Poker.Net
2009-08-26 22:54 . 2009-08-26 22:54 -------- d-----w- c:\documents and settings\Administrator\Application Data\Symantec
2009-08-26 22:54 . 2009-08-26 22:54 -------- d-----w- c:\documents and settings\Administrator\Application Data\Apple Computer
2009-08-26 22:54 . 2007-07-17 00:10 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-08-24 03:22 . 2006-02-15 00:54 560 ----a-w- c:\documents and settings\Melissa Richardson\Application Data\ViewerApp.dat
2009-08-21 02:10 . 2007-07-17 00:10 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-08-05 09:01 . 2004-08-04 08:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-31 06:41 . 2008-01-21 23:33 -------- d-----w- c:\program files\SUPERAntiSpyware
2009-07-25 11:41 . 2009-07-25 01:48 -------- d-----w- c:\documents and settings\All Users\Application Data\NOS
2009-07-25 11:41 . 2009-07-25 01:48 -------- d-----w- c:\program files\NOS
2009-07-17 19:01 . 2004-08-04 08:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 03:43 . 2004-08-04 08:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-07-14 02:08 . 2009-07-14 01:14 -------- d-----w- c:\program files\Flickr Uploadr
2009-07-14 01:32 . 2009-07-14 01:32 -------- d-----w- c:\documents and settings\Melissa Richardson\Application Data\Flickr
2009-06-26 16:50 . 2004-08-04 08:00 666624 ------w- c:\windows\system32\wininet.dll
2009-06-26 16:50 . 2004-08-04 08:00 81920 ----a-w- c:\windows\system32\ieencode.dll
2009-06-25 08:25 . 2004-08-04 08:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2009-06-25 08:25 . 2004-08-04 08:00 56832 ----a-w- c:\windows\system32\secur32.dll
2009-06-25 08:25 . 2004-08-04 08:00 54272 ----a-w- c:\windows\system32\wdigest.dll
2009-06-25 08:25 . 2004-08-04 08:00 301568 ----a-w- c:\windows\system32\kerberos.dll
2009-06-25 08:25 . 2004-08-04 08:00 147456 ----a-w- c:\windows\system32\schannel.dll
2009-06-25 08:25 . 2004-08-04 08:00 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-06-24 11:18 . 2004-08-04 08:00 92928 ----a-w- c:\windows\system32\drivers\ksecdd.sys
2009-06-16 14:36 . 2004-08-04 08:00 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2004-08-04 08:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-12 12:31 . 2004-08-04 08:00 76288 ----a-w- c:\windows\system32\telnet.exe
2007-01-26 19:52 . 2007-01-26 19:53 774144 ----a-w- c:\program files\RngInterstitial.dll
.

((((((((((((((((((((((((((((( SnapShot@2009-09-05_15.09.50 )))))))))))))))))))))))))))))))))))))))))
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"updateMgr"="c:\program files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" [2006-03-30 313472]
"LogitechSoftwareUpdate"="c:\program files\Logitech\Video\ManifestEngine.exe" [2005-01-18 196608]
"LDM"="c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" [2007-03-23 67128]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2006-10-19 204288]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\Apoint2K\Apoint.exe" [2003-10-08 159744]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2004-03-01 200766]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2003-08-19 110592]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2004-06-04 286720]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2004-11-19 98304]
"eabconfg.cpl"="c:\program files\HPQ\Quick Launch Buttons\EabServr.exe" [2004-08-19 290816]
"YBrowser"="c:\progra~1\Yahoo!\browser\ybrwicon.exe" [2003-12-09 57344]
"SBC Yahoo! Connection Manager"="c:\program files\SBC Yahoo!\Connection Manager\ConnectionManager.exe" [2003-07-14 1028096]
"IPInSightMonitor 01"="c:\program files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe" [2003-07-14 98304]
"LVCOMSX"="c:\windows\system32\LVCOMSX.EXE" [2005-09-01 221184]
"LogitechVideo[inspector]"="c:\program files\Logitech\Video\InstallHelper.exe" [2005-09-07 11:39 73728]
"LogitechCameraService(E)"="c:\windows\system32\ElkCtrl.exe" [2004-11-01 262144]
"LogitechCameraAssistant"="c:\program files\Logitech\Video\CameraAssistant.exe" [2005-09-07 434176]
"Monitor"="c:\program files\LeapFrog\LeapFrog Connect\Monitor.exe" [2008-11-25 356352]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-09-04 149280]
"AGRSMMSG"="AGRSMMSG.exe" - c:\windows\AGRSMMSG.exe [2004-09-03 88363]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2004-04-07 323584]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"RunNarrator"="Narrator.exe" - c:\windows\system32\narrator.exe [2008-04-14 53760]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Loadout Manager.lnk - c:\program files\Belkin\Nostromo\nost_LM.exe [2003-6-24 442368]
Logitech Desktop Messenger.lnk - c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe [2007-3-23 67128]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-2-13 83360]
Picture Package Menu.lnk - c:\program files\Sony Corporation\Picture Package\Picture Package Menu\SonyTray.exe [2006-2-14 151552]
Picture Package VCD Maker.lnk - c:\program files\Sony Corporation\Picture Package\Picture Package Applications\Residence.exe [2006-2-14 106496]

[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-06-07 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-04-21 01:33 356352 ----a-w- c:\program files\SUPERAntiSpyware\SASWINLO.DLL

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Program Files\\Real\\RealPlayer\\realplay.exe"=
"c:\\Program Files\\Logitech\\VideoCall\\VideoCall.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3724:TCP"= 3724:TCP:*:Disabled:blizzard downloader
"6112:TCP"= 6112:TCP:*:Disabled:blizzard downloader
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009
"10305:TCP"= 10305:TCP:Gnutella
"10305:UDP"= 10305:UDP:gnut

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [10/10/2006 2:53 PM 9968]
R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [2/27/2007 1:39 PM 55024]
S3 bcgame;Nostromo HID Device Minidriver;c:\windows\system32\drivers\bcgame.sys [7/23/2003 3:16 PM 22821]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [12/26/2008 9:04 PM 18560]
S3 MotDev;Motorola Inc. USB Device;c:\windows\system32\drivers\motodrv.sys [3/21/2009 7:55 PM 42112]
S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [2/16/2006 6:51 PM 4096]
.
.
------- Supplementary Scan -------
.
uStart Page = www.msn.com
mStart Page = hxxp://yahoo.sbc.com/dsl
uInternet Connection Wizard,ShellNext = iexplore
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: &AOL Toolbar search
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
Trusted Zone: netflix.com
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-09-09 19:52
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe????????0?6?1?0??@???? ???B???????????????B? ??????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(700)
c:\program files\SUPERAntiSpyware\SASWINLO.DLL
.
Completion time: 2009-09-09 19:56
ComboFix-quarantined-files.txt 2009-09-09 23:55
ComboFix2.txt 2009-09-05 15:12

Pre-Run: 46,815,952,896 bytes free
Post-Run: 46,889,918,464 bytes free

171 --- E O F --- 2009-09-02 06:22


hostfile.txt
# Copyright © 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a "#" symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
#
127.0.0.1 localhost


HJT Log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:05:41 PM, on 9/9/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\WINDOWS\system32\ElkCtrl.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Belkin\Nostromo\nost_LM.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\msagent\AgentSvr.exe
C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [SBC Yahoo! Connection Manager] "C:\Program Files\SBC Yahoo!\Connection Manager\ConnectionManager.exe"
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\SBC Yahoo!\Connection Manager\IP InSight\IPMon32.exe"
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideo[inspector]] C:\Program Files\Logitech\Video\InstallHelper.exe /inspect
O4 - HKLM\..\Run: [LogitechCameraService(E)] C:\WINDOWS\system32\ElkCtrl.exe /automation
O4 - HKLM\..\Run: [LogitechCameraAssistant] C:\Program Files\Logitech\Video\CameraAssistant.exe
O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Multiply AutoUploader.lnk = C:\Program Files\Multiply\AutoUploader\Multiply AutoUploader\Multiply AutoUploader.exe
O4 - Startup: wkcalrem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Loadout Manager.lnk = C:\Program Files\Belkin\Nostromo\nost_LM.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Picture Package Menu.lnk = ?
O4 - Global Startup: Picture Package VCD Maker.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O9 - Extra button: SBC Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=pavilion&pf=laptop
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {106E49CF-797A-11D2-81A2-00E02C015623} (AlternaTIFF ActiveX) - http://www.alternatiff.com/install-ie/alttiff.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file://C:\Program Files\SCRABBLE\Images\stg_drm.ocx
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se8300.cab
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... ader55.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file://C:\Program Files\SCRABBLE\Images\armhelper.ocx
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F80B9305-A013-11D2-BD23-00A024978908} (Accurad Image Control) - file://D:\viewer\accuradimage.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Logitech Process Monitor (LVPrcSrv) - Logitech Inc. - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

--
End of file - 10357 bytes

[francis327]

Hi, log looks clean to me.

A few things to take note.

Update Adobe Application
Older versions may have vulnerabilities that malware can use to infect your system.
Please download the latest Adobe (Acrobat) Reader HERE to your PC's desktop.

• Uninstall Older version of Adobe(Acrobat) Reader via Start > Control Panel > Add/Remove Programs
• Install the new downloaded updated software.

If you prefer a smaller program, you can give Foxit a try


2 - OTC - Clean up

1. Please download OTC.exe...by Old Timer from GeeksTo Go!
   Save it to your desktop..
2. Right click on OTC.exe and select Run As Administrator to run it. When Windows prompts, please allow it.
3. Click on CleanUp!
4. When done, you will be prompted to restart your computer. Please do so at this time.

3 - ATF-Cleaner
Please download ATF Cleaner by Atribune.

• Save it to your desktop
• Double-click ATF-Cleaner.exe to run the program.
• Under Main choose: Select All
• Click the Empty Selected button.
  
  If you use Firefox browser
• Click Firefox at the top and choose: Select All
• Click the Empty Selected button.
  
  NOTE: If you would like to keep your saved passwords
  please click No at the prompt.
  
  If you use Opera browser
• Click Opera at the top and choose: Select All
• Click the Empty Selected button.
  
  NOTE: If you would like to keep your saved passwords
  please click No at the prompt.
  
• Click Exit on the Main menu to close the program.

Any other issue/problem you are facing?
Let me know in next reply.

[mrichardson0220]

I did all of that. So you're sure my system is clean now? I want to thank you for all of your help.

[francis327]

Hi, thanks for being with me along the way while i attempt to clean your system.
You did a really great job in executing all my instruction and i should give credit to you for the good work you have done and the cooperation that you have given to me.

Well done!

1 - Delete ComboFix

• Click START then RUN
• Now type Combofix /u in the runbox and click OK
  Please note that the space between combofix and /u is needed
  
  

It seems to me that... you appear to be clean
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:


Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.


Step 1. Create a new System Restore Point: If your not sure how to do this, you can read these tutorials:
Method for XP:

Now to get you off to a good start we will clean your restore points so that all the bad stuff is gone for good. Then if you need to restore at some stage you will be clean. There are several ways to reset your restore points, but this is my method:

• Select Start > All Programs > Accessories > System tools > System Restore.
• On the dialogue box that appears select Create a Restore Point
• Click NEXT
• Enter a name e.g. Clean
• Click CREATE

You now have a clean restore point, to get rid of the bad ones:

• Select Start > All Programs > Accessories > System tools > Disk Cleanup.
• In the Drop down box that appears select your main drive e.g. C
• Click OK
• The System will do some calculation and the display a dialogue box with TABS
• Select the More Options Tab.
• At the bottom will be a system restore box with a CLEANUP button click this
• Accept the Warning and select OK again, the program will close and you are done

Step 2. You may download some free programs, that will help improve your computer's security.
These kinds of protection programs (adware, spyware, etc...) tend to overlap in coverages.
Many feel that having a "layered" protection scheme, is beneficial. Each individual has to decide what works best for their situation.
There are many available...here are a few you can look into, if you want.

SpywareBlaster 4.0
Download Spyware Blaster 4.0
A SpywareBlaster tutorial can be found Here.

WinPatrol
Download WinPatrol
Information about how WinPatrol works, is available Here.
(The free version of WinPatrol...does not provide any real-time protection)

Firetrust SiteHound
Download Firetrust SiteHound
Information of Firetrust SiteHound is available at its homepage

Step 3. Update your Antivirus programs and other security products regularly.
Avoid new threats that could infect your system. You can also check if any application updates are needed for your PC.
Secunia Software Inspector - Copyright 2002-2008 Secunia.
F-secure Health Check - Copyright F-Secure Corporation.


Step 4. Visit Microsoft often
Keep on top of critical updates , as well as other updates for your computer.
How to configure and use Automatic Updates in Windows XP
Using Windows Update for Windows XP
Microsoft Update Home


Step 5. Read
Please check out these articles:
Tony Klein's "How did I get infected in the first place?"
How to prevent Malware:? miekiemoes - Microsoft MVP - Consumer Security .
Interesting Articles by Emsi Software

Happy surfing!

[Shaba]

mrichardson0220 this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

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