WIN32.TDSS.rtk

[jokeman09]

Hi.
When booting up this morning (XP SP3), a number of DOS boxes kept opening up with the words "C:windows/system32/command.com".
I ran my AVG 8.5, Spybot. It came back a few times but now seems to be gone.
The new thing that comes up in scans is "WIN32.TDSS.rtk. I now have Malwarebytes Anti Malware and it keeps finding "Trojan.TDSS". It says that it removes the problems, but when I reboot, it continues to come back.

Also, for what it's worth, I tried to do a System Restore. It showed the restore points, but when I clicked on a restore piont to go back to an earlier day, nothing happens. It's not frozen up, just nothing happens.

Thanks in advance for the help.


Logfile of HijackThis v1.99.1
Scan saved at 11:35:49 AM, on 8/10/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Nero\Nero 9\InCD\InCDSrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Program Files\Nero\Nero 9\InCD\NBHRegInCDSrv.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Norton Ghost\Agent\GhostTray.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
F:\ITunes\iTunesHelper.exe
C:\Program Files\a la mode\Sched\eSched.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Nero\Nero 9\InCD\InCD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Virtual Weather Station Pro\vws.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thedaily.com/bikini.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [iTunesHelper] "F:\ITunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [The Assistant] C:\Program Files\a la mode\Sched\eSched.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 9\InCD\InCD.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\RunOnce: [SpybotDeletingA3307] command.com /c del "C:\WINDOWS\system32\drivers\SKYNETmcrydppe.sys_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC2821] cmd.exe /c del "C:\WINDOWS\system32\drivers\SKYNETmcrydppe.sys_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5859] command.com /c del "C:\WINDOWS\system32\drivers\SKYNETmcrydppe.sys"
O4 - HKLM\..\RunOnce: [SpybotDeletingC2550] cmd.exe /c del "C:\WINDOWS\system32\drivers\SKYNETmcrydppe.sys"
O4 - HKLM\..\RunOnce: [SpybotDeletingA1795] command.com /c del "C:\WINDOWS\system32\SKYNETbcmpxmdx.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC4169] cmd.exe /c del "C:\WINDOWS\system32\SKYNETbcmpxmdx.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA8911] command.com /c del "C:\WINDOWS\system32\SKYNETbcmpxmdx.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC4846] cmd.exe /c del "C:\WINDOWS\system32\SKYNETbcmpxmdx.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA7251] command.com /c del "C:\WINDOWS\system32\SKYNETyliotpjp.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC4792] cmd.exe /c del "C:\WINDOWS\system32\SKYNETyliotpjp.dll_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA5139] command.com /c del "C:\WINDOWS\system32\SKYNETyliotpjp.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC1078] cmd.exe /c del "C:\WINDOWS\system32\SKYNETyliotpjp.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingA4285] command.com /c del "C:\WINDOWS\system32\SKYNETidwkssov.dat_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC791] cmd.exe /c del "C:\WINDOWS\system32\SKYNETidwkssov.dat_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA7004] command.com /c del "C:\WINDOWS\system32\SKYNETidwkssov.dat"
O4 - HKLM\..\RunOnce: [SpybotDeletingC6178] cmd.exe /c del "C:\WINDOWS\system32\SKYNETidwkssov.dat"
O4 - HKLM\..\RunOnce: [SpybotDeletingA141] command.com /c del "C:\WINDOWS\system32\SKYNETupjcpuwy.dat_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingC885] cmd.exe /c del "C:\WINDOWS\system32\SKYNETupjcpuwy.dat_old"
O4 - HKLM\..\RunOnce: [SpybotDeletingA6022] command.com /c del "C:\WINDOWS\system32\SKYNETupjcpuwy.dat"
O4 - HKLM\..\RunOnce: [SpybotDeletingC8808] cmd.exe /c del "C:\WINDOWS\system32\SKYNETupjcpuwy.dat"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB4790] command.com /c del "C:\WINDOWS\system32\drivers\SKYNETmcrydppe.sys_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD2923] cmd.exe /c del "C:\WINDOWS\system32\drivers\SKYNETmcrydppe.sys_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB3862] command.com /c del "C:\WINDOWS\system32\drivers\SKYNETmcrydppe.sys"
O4 - HKCU\..\RunOnce: [SpybotDeletingD2399] cmd.exe /c del "C:\WINDOWS\system32\drivers\SKYNETmcrydppe.sys"
O4 - HKCU\..\RunOnce: [SpybotDeletingB2288] command.com /c del "C:\WINDOWS\system32\SKYNETbcmpxmdx.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD6684] cmd.exe /c del "C:\WINDOWS\system32\SKYNETbcmpxmdx.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB9584] command.com /c del "C:\WINDOWS\system32\SKYNETbcmpxmdx.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4254] cmd.exe /c del "C:\WINDOWS\system32\SKYNETbcmpxmdx.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB2914] command.com /c del "C:\WINDOWS\system32\SKYNETyliotpjp.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD1068] cmd.exe /c del "C:\WINDOWS\system32\SKYNETyliotpjp.dll_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB8940] command.com /c del "C:\WINDOWS\system32\SKYNETyliotpjp.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD6940] cmd.exe /c del "C:\WINDOWS\system32\SKYNETyliotpjp.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingB1456] command.com /c del "C:\WINDOWS\system32\SKYNETidwkssov.dat_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD4676] cmd.exe /c del "C:\WINDOWS\system32\SKYNETidwkssov.dat_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB8414] command.com /c del "C:\WINDOWS\system32\SKYNETidwkssov.dat"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8625] cmd.exe /c del "C:\WINDOWS\system32\SKYNETidwkssov.dat"
O4 - HKCU\..\RunOnce: [SpybotDeletingB5551] command.com /c del "C:\WINDOWS\system32\SKYNETupjcpuwy.dat_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8555] cmd.exe /c del "C:\WINDOWS\system32\SKYNETupjcpuwy.dat_old"
O4 - HKCU\..\RunOnce: [SpybotDeletingB5315] command.com /c del "C:\WINDOWS\system32\SKYNETupjcpuwy.dat"
O4 - HKCU\..\RunOnce: [SpybotDeletingD2679] cmd.exe /c del "C:\WINDOWS\system32\SKYNETupjcpuwy.dat"
O4 - Startup: Secunia PSI (RC4).lnk = C:\Program Files\Secunia\PSI (RC4)\psi.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone: http://*.lvarmls.com
O15 - Trusted Zone: http://*.nwmls.com
O15 - Trusted Zone: http://*.vvmls.com
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDow ... eqlab3.cab
O16 - DPF: {6DE617B8-49C0-40F8-8118-D2C3741F1C28} (SetTrustedSitesControl.clsReg) - http://locmedia.nwmls.com/tools/MlsToTr ... ontrol.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 1565853709
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O18 - Filter: text/html - {2d4734f0-5df5-4907-a33f-85b07ab73638} - C:\WINDOWS\system32\mst122.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDSrv) - Nero AG - C:\Program Files\Nero\Nero 9\InCD\InCDSrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: MSSQL$ALAMODE - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe" -sALAMODE (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Nero Registry InCD Service (NeroRegInCDSrv) - Nero AG - C:\Program Files\Nero\Nero 9\InCD\NBHRegInCDSrv.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SQLAgent$ALAMODE - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlagent.EXE" -i ALAMODE (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Shaba]

Hi jokeman09

We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix


* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review along with a fresh HijackThis log.

[jokeman09]

Hi Shaba, thanks for the help.

I would like to ask a question before we move on.

With rootkit infections, and the repair process that you may have, is there any fool proof way to know that it was all removed? I do use this computer for an occaisional online transaction, and I would not be comfortable if there is a chance that the bug is still there.

That being said, I have read through some of your posts and have full confidence in your knowledge and experience. I would welcome your help if you think it is productive.

For what it's worth, I have taken the infected computer off line and have been using another as I am now.
I see that on the infected computer, the AVG antivirus has ran, and is now reporting a new threat: File C:\System Volume information_retore(BC5C..........) Trojan horse Rootkit-Pakes.L

I would be happy to try to remove the threats if you think it may work. The alternative, which I believe is reformatting, is not something that I look forward to.

Thanks for your help and consideration.

[Shaba]

That rootkit is known and doesn't have any components and won't harm online transactions.

[jokeman09]

Hi there.

At the beginning of the ComboFix scan, an error came up saying to run chkdsk. It seems that ComboFix did that. I don't know the results.

Here's the ComboFix log:

ComboFix 09-08-10.06 - Jerry 08/15/2009 7:42.2.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1589 [GMT -7:00]
Running from: c:\documents and settings\Jerry\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.

((((((((((((((((((((((((( Files Created from 2009-07-15 to 2009-08-15 )))))))))))))))))))))))))))))))
.

2009-08-15 14:34 . 2009-08-15 14:34 -------- d-sh--w- C:\found.000
2009-08-13 12:52 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll
2009-08-12 21:08 . 2009-08-13 15:55 -------- d-----w- c:\program files\trend micro
2009-08-12 21:08 . 2009-08-12 21:08 -------- d-----w- C:\rsit
2009-08-12 21:06 . 2009-08-12 21:06 -------- d-----w- C:\Rooter$
2009-08-11 16:51 . 2009-08-11 16:51 -------- d-----w- c:\program files\ERUNT
2009-08-10 20:56 . 2009-08-10 20:56 -------- d-----w- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-08-10 14:36 . 2009-08-10 14:36 -------- d-----w- c:\documents and settings\Jerry\Application Data\Malwarebytes
2009-08-10 14:36 . 2009-08-03 20:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-10 14:36 . 2009-08-10 14:36 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-08-10 14:36 . 2009-08-03 20:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-08-10 14:33 . 2009-08-10 14:36 -------- d-----w- c:\program files\Malwarebytes
2009-08-10 01:22 . 2009-08-13 12:45 -------- d-----w- c:\documents and settings\All Users\Application Data\Lavasoft
2009-08-10 01:18 . 2009-08-13 12:45 -------- d-----w- c:\program files\Lavasoft
2009-08-05 09:01 . 2009-08-05 09:01 204800 -c----w- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-17 19:01 . 2009-07-17 19:01 58880 -c----w- c:\windows\system32\dllcache\atl.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-08-15 14:31 . 2007-12-18 22:29 288 ----a-w- c:\windows\system32\DVCStateBkp-{00000002-00000000-00000002-00001102-00000004-10031102}.dat
2009-08-15 14:31 . 2007-12-18 22:29 288 ----a-w- c:\windows\system32\DVCState-{00000002-00000000-00000002-00001102-00000004-10031102}.dat
2009-08-15 10:07 . 2008-12-15 02:24 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2009-08-13 12:45 . 2007-02-22 16:37 -------- d-----w- c:\program files\Java
2009-08-10 01:16 . 2007-02-15 19:10 -------- d-----w- c:\documents and settings\Jerry\Application Data\Lavasoft
2009-08-09 23:29 . 2009-06-12 15:32 -------- d-----w- c:\documents and settings\All Users\Application Data\12100624
2009-08-09 23:02 . 2009-01-26 13:50 -------- d-----w- c:\program files\Spybot - Search & Destroy
2009-08-06 16:59 . 2008-04-15 01:13 -------- d-----w- c:\program files\AlaMode
2009-08-05 20:32 . 2008-05-12 23:37 -------- d-----w- c:\documents and settings\All Users\Application Data\alamode
2009-08-05 09:01 . 2004-08-04 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-07-31 01:39 . 2008-10-25 22:03 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-07-29 03:58 . 2008-08-17 02:26 335752 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-07-17 19:01 . 2004-08-04 12:00 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 06:43 . 2004-08-04 12:00 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2004-08-04 12:00 827392 ----a-w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2004-08-04 12:00 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2004-08-04 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
2009-06-23 04:35 . 2008-08-17 02:26 11952 ----a-w- c:\windows\system32\avgrsstx.dll
2009-06-23 04:35 . 2008-08-17 02:26 27784 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2009-06-16 14:36 . 2004-08-04 12:00 81920 ----a-w- c:\windows\system32\fontsub.dll
2009-06-16 14:36 . 2004-08-04 12:00 119808 ----a-w- c:\windows\system32\t2embed.dll
2009-06-12 15:33 . 2009-06-12 15:32 109 --sha-w- c:\windows\system32\3899905161.dat
2009-06-12 12:31 . 2004-08-04 12:00 80896 ----a-w- c:\windows\system32\tlntsess.exe
2009-06-12 12:31 . 2004-08-04 12:00 76288 ----a-w- c:\windows\system32\telnet.exe
2009-06-11 18:29 . 2008-04-15 01:14 2381128 ----a-w- c:\windows\system32\alamapctrl.dll
2009-06-10 16:19 . 2007-02-15 00:13 2066432 ----a-w- c:\windows\system32\mstscax.dll
2009-06-10 14:13 . 2004-08-04 12:00 84992 ----a-w- c:\windows\system32\avifil32.dll
2009-06-10 06:14 . 2004-08-04 12:00 132096 ----a-w- c:\windows\system32\wkssvc.dll
2009-06-03 19:09 . 2004-08-04 12:00 1291264 ----a-w- c:\windows\system32\quartz.dll
2009-05-26 16:28 . 2008-04-15 01:14 2315512 ----a-w- c:\windows\system32\xsitenet.dll
2008-01-10 01:43 . 2008-01-10 01:43 2472602 ----a-w- c:\program files\jv16pt_setup.exe
2007-01-18 19:05 . 2008-04-14 23:51 196608 ------w- c:\program files\CoolInst.dll
2004-02-03 17:40 . 2008-04-14 23:51 131072 ------w- c:\program files\dzip32.dll
.

((((((((((((((((((((((((((((( SnapShot@2009-08-13_13.46.43 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-08-15 14:35 . 2009-08-15 14:35 16384 c:\windows\Temp\Perflib_Perfdata_42c.dat
+ 2009-08-15 14:35 . 2009-08-15 14:35 16384 c:\windows\Temp\Perflib_Perfdata_228.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\NBHShellExt]
@="{8D2223A2-B3C6-4e32-B096-CDD11F628C60}"
[HKEY_CLASSES_ROOT\CLSID\{8D2223A2-B3C6-4e32-B096-CDD11F628C60}]
2008-09-20 00:53 98328 ----a-w- c:\program files\Nero\Nero 9\InCD\NBHshx.dll

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SB Audigy 2 Startup Menu"="/L:ENG" [X]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2008-04-19 160592]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2007-01-10 58984]
"Norton Ghost 10.0"="c:\program files\Norton Ghost\Agent\GhostTray.exe" [2005-09-10 1537648]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb07.exe" [2002-12-10 188416]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-01-15 13680640]
"CTSysVol"="c:\program files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" [2002-10-29 49152]
"CTDVDDet"="c:\program files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE" [2002-09-30 45056]
"iTunesHelper"="f:\itunes\iTunesHelper.exe" [2007-12-11 267048]
"The Assistant"="c:\program files\a la mode\Sched\eSched.exe" [2007-04-16 99840]
"AVG8_TRAY"="c:\progra~1\AVG\AVG8\avgtray.exe" [2009-06-23 1948440]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-01-15 86016]
"InCD"="c:\program files\Nero\Nero 9\InCD\InCD.exe" [2008-09-20 1111064]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes\Malwarebytes' Anti-Malware\mbamgui.exe" [2009-08-03 419088]
"CTHelper"="CTHELPER.EXE" - c:\windows\system32\CTHELPER.EXE [2003-02-20 28672]
"CTxfiHlp"="CTXFIHLP.EXE" - c:\windows\system32\CTXFIHLP.EXE [2006-08-11 18944]
"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2009-01-15 1657376]
"AsioReg"="CTASIO.DLL" - c:\windows\system32\CTASIO.DLL [2003-02-20 110592]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"RoboForm"="c:\program files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2008-04-19 160592]

c:\documents and settings\Jerry\Start Menu\Programs\Startup\
Secunia PSI (RC4).lnk - c:\program files\Secunia\PSI (RC4)\psi.exe [2008-10-29 695656]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2009-06-23 04:35 11952 ----a-w- c:\windows\system32\avgrsstx.dll

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@=""

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Intuit\\QuickBooks 2006\\QBDBMgrN.exe"=
"c:\\Program Files\\EA SPORTS\\Madden NFL 2004\\Updater.exe"=
"c:\\Program Files\\Microsoft Games\\Flight Simulator 9\\fs9.exe"=
"c:\\WINDOWS\\system32\\dpnsvr.exe"=
"c:\\Program Files\\Microsoft SQL Server\\MSSQL$ALAMODE\\Binn\\sqlservr.exe"=
"c:\\Program Files\\a la mode\\Sched\\eSched.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgupd.exe"=
"c:\\Program Files\\AVG\\AVG8\\avgemc.exe"=
"f:\\ITunes\\iTunes.exe"=
"c:\\Program Files\\Bradford\\ClickForms\\ClickForms.exe"=
"c:\\WINDOWS\\system32\\dxdiag.exe"=
"c:\\Program Files\\Hewlett-Packard\\hp deskjet assistant\\bin\\browser.exe"=

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [8/16/2008 7:26 PM 335752]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [8/16/2008 7:26 PM 108552]
R2 avg8emc;AVG8 E-mail Scanner;c:\progra~1\AVG\AVG8\avgemc.exe [8/16/2008 7:26 PM 907032]
R2 avg8wd;AVG8 WatchDog;c:\progra~1\AVG\AVG8\avgwdsvc.exe [8/16/2008 7:26 PM 298776]
R2 MBAMService;MBAMService;c:\program files\Malwarebytes\Malwarebytes' Anti-Malware\mbamservice.exe [8/10/2009 7:36 AM 232720]
R2 MSSQL$ALAMODE;MSSQL$ALAMODE;c:\program files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe [5/4/2005 1:04 AM 9158656]
R2 NeroRegInCDSrv;Nero Registry InCD Service;c:\program files\Nero\Nero 9\InCD\NBHRegInCDSrv.exe [9/19/2008 5:53 PM 108568]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [8/10/2009 7:36 AM 19096]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [10/27/2008 1:04 AM 7808]
S3 SQLAgent$ALAMODE;SQLAgent$ALAMODE;c:\program files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlagent.EXE [5/3/2005 10:42 PM 323584]
.
Contents of the 'Scheduled Tasks' folder

2009-08-15 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-12-15 12:47]

2009-01-29 c:\windows\Tasks\Spybot - Search & Destroy - Scheduled Task.job
- c:\program files\Spybot - Search & Destroy\SpybotSD.exe [2009-01-26 23:31]

2009-08-14 c:\windows\Tasks\User_Feed_Synchronization-{0D9F3A8A-3216-4642-B983-9D22579AE7A0}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 19:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.thedaily.com/bikini.html
IE: Customize Menu - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
DPF: {6DE617B8-49C0-40F8-8118-D2C3741F1C28} - hxxp://locmedia.nwmls.com/tools/MlsToTr ... ontrol.dll
.

**************************************************************************

disk not found C:\

please note that you need administrator rights to perform deep scan
scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files:

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_USERS\S-1-5-21-1614895754-1078081533-725345543-1003\Software\Microsoft\SystemCertificates\AddressBook*]
@Allowed: (Read) (RestrictedCode)
@Allowed: (Read) (RestrictedCode)
.
Completion time: 2009-08-15 7:47
ComboFix-quarantined-files.txt 2009-08-15 14:47
ComboFix2.txt 2009-08-13 13:50

Pre-Run: 124,370,669,568 bytes free
Post-Run: 124,330,905,600 bytes free

168 --- E O F --- 2009-08-13 12:56




Here's the HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 7:54:58 AM, on 8/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Nero\Nero 9\InCD\InCDSrv.exe
C:\Program Files\Malwarebytes\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Nero\Nero 9\InCD\NBHRegInCDSrv.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thedaily.com/bikini.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [iTunesHelper] "F:\ITunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [The Assistant] C:\Program Files\a la mode\Sched\eSched.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 9\InCD\InCD.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Secunia PSI (RC4).lnk = C:\Program Files\Secunia\PSI (RC4)\psi.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDow ... eqlab3.cab
O16 - DPF: {6DE617B8-49C0-40F8-8118-D2C3741F1C28} (SetTrustedSitesControl.clsReg) - http://locmedia.nwmls.com/tools/MlsToTr ... ontrol.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 1565853709
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} -
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} -
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDSrv) - Nero AG - C:\Program Files\Nero\Nero 9\InCD\InCDSrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: MSSQL$ALAMODE - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe" -sALAMODE (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Nero Registry InCD Service (NeroRegInCDSrv) - Nero AG - C:\Program Files\Nero\Nero 9\InCD\NBHRegInCDSrv.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SQLAgent$ALAMODE - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlagent.EXE" -i ALAMODE (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Shaba]

Did you run scan from account with admin rights?

[jokeman09]

I guess I'm not sure. How do I tell.

[Shaba]

Well does that computer have also other user accounts?

[jokeman09]

Besides my account which is the administrator account, there is a guest account which is off.
In other words, yes I did run from the admin account.

[Shaba]

Then that should be fine.

Please go to Kaspersky website and perform an online antivirus scan.

1. Read through the requirements and privacy statement and click on Accept button.
2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
3. When the downloads have finished, click on Settings.
4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
   Spyware, Adware, Dialers, and other potentially dangerous programs
   Archives
   
5. Click on My Computer under Scan.
6. Once the scan is complete, it will display the results. Click on View Scan Report.
7. You will see a list of infected items there. Click on Save Report As....
8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
9. Please post this log in your next reply along with a fresh HijackThis log.

[jokeman09]

Here's the Kaspersky log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Saturday, August 15, 2009
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Sunday, August 16, 2009 03:35:42
Records in database: 2633443
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: no

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan statistics:
Objects scanned: 224726
Threats found: 4
Infected objects found: 6
Suspicious objects found: 0
Scan duration: 02:56:59


File name / Threat / Threats count
C:\Documents and Settings\Jerry\Application Data\Sun\Java\Deployment\cache\6.0\32\7836d960-5540f933 Infected: Trojan.Java.ClassLoader.as 3
C:\Qoobox\Quarantine\C\WINDOWS\system32\drivers\SKYNETmcrydppe.sys.vir Infected: Trojan.Win32.TDSS.amve 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\SKYNETbcmpxmdx.dll.vir Infected: Trojan.Win32.Tdss.anuv 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\SKYNETyliotpjp.dll.vir Infected: Trojan.Win32.Tdss.anus 1

Selected area has been scanned.




Here is the fresh Hijack This log:


Logfile of HijackThis v1.99.1
Scan saved at 9:47:29 PM, on 8/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16876)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\System32\GEARSec.exe
C:\Program Files\Nero\Nero 9\InCD\InCDSrv.exe
C:\Program Files\Malwarebytes\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Nero\Nero 9\InCD\NBHRegInCDSrv.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Virtual Weather Station Pro\vws.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thedaily.com/bikini.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Norton Ghost 10.0] "C:\Program Files\Norton Ghost\Agent\GhostTray.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [CTDVDDet] C:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [iTunesHelper] "F:\ITunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [The Assistant] C:\Program Files\a la mode\Sched\eSched.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [InCD] C:\Program Files\Nero\Nero 9\InCD\InCD.exe
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SB Audigy 2 Startup Menu] /L:ENG
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Secunia PSI (RC4).lnk = C:\Program Files\Secunia\PSI (RC4)\psi.exe
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.nvidia.com/content/DriverDow ... eqlab3.cab
O16 - DPF: {6DE617B8-49C0-40F8-8118-D2C3741F1C28} (SetTrustedSitesControl.clsReg) - http://locmedia.nwmls.com/tools/MlsToTr ... ontrol.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 1565853709
O16 - DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} (Java Plug-in 1.5.0_11) -
O16 - DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} (Java Plug-in 1.6.0_02) -
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15028/CTPID.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll (file missing)
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: GEARSecurity - GEAR Software - C:\WINDOWS\System32\GEARSec.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDSrv) - Nero AG - C:\Program Files\Nero\Nero 9\InCD\InCDSrv.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Unknown owner - C:\Program Files\Java\jre6\bin\jqs.exe" -service -config "C:\Program Files\Java\jre6\lib\deploy\jqs\jqs.conf (file missing)
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: MSSQL$ALAMODE - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlservr.exe" -sALAMODE (file missing)
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Nero Registry InCD Service (NeroRegInCDSrv) - Nero AG - C:\Program Files\Nero\Nero 9\InCD\NBHRegInCDSrv.exe
O23 - Service: Norton Ghost - Symantec Corporation - C:\Program Files\Norton Ghost\Agent\VProSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SQLAgent$ALAMODE - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL$ALAMODE\Binn\sqlagent.EXE" -i ALAMODE (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Thanks

[Shaba]

Empty this folder:

C:\Qoobox\Quarantine

Empty Recycle Bin.

Please download ATF Cleaner by Atribune and save
it to desktop.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit to close ATF-Cleaner.

Still problems?

[jokeman09]

Hi.

I emptied the folders that you mentioned and ran the ATF-Cleaner.
I then rebooted, and am currently running the AVG virus scan. I can run Spybot after that to check for problems.
Other than that, should I just be watching for abnormal behavior.
Is there anything else that I should do to test the computer?

Thanks

[Shaba]

Well you can test a bit and report anything abnormal and I will give you final instructions unless something arises

[jokeman09]

Hi.

I hope this isn't a double post. I posted this a while ago and don't see it show up here.

An update on my system:

I ran AVG-Clean
I ran Spybot-Clean

When Spybot completed, AVG put up a Resident Shield Alert:Threat name: Trojan Horse Rootkit Pakes.L
Detected on open.
Process name C:\WINDOWS\system\svchost.exe Process ID 976
It also showed what looked like a registry key with something like C:\system\restore................(sorry I didn't get this one written down before I lost it.)

I tried to have AVG Heal it and then quarantine it but got the message:"The Virus Vault has reached its maximum count limit."
Please advise my next step on that. I think I should be emptying the virus vault, but will wait for your instructions.

Question: Is System Restore cleaned out, or could there still be an infection in there?

Another item.
When I reboot, I get the message "Malwarebytes Anti Malware. MBAM service terminated unexpectedly. See event log for details. I tried to start the program to post a log but I get the following message when I try to start Malware Antibytes: "An error occured. Please report the following error code to the Malwarebytes' Anti Malware support team. Error code 703 (0,9)

Another question: Did Kaspersky automatically clean out the trojans/infections? I never clicked on anything to tell it to clean/quarantine the viruses. Perhaps that is the Qoobox folder that you had me empty?

Thanks for the help again.