Hi - below is the WMI, SysLookUp and HJT log files requested.
=========================================================================================================
3276 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13277 17:59:34 (0) ** ----------------------------------------------------- WMI REPORT: BEGIN ----------------------------------------------------------
13278 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13279 17:59:34 (0) **
13280 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13281 17:59:34 (0) ** Windows XP - Service pack 2 - 32-bit (2600) - User '2WIRE200\TENMEG' on computer '2WIRE200'.
13282 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13283 17:59:34 (0) ** Environment: ........................................................................................................ OK..
13284 17:59:34 (0) ** There are no missing WMI system files: .............................................................................. OK.
13285 17:59:34 (0) ** There are no missing WMI repository files: .......................................................................... OK.
13286 17:59:34 (0) ** WMI repository state: ............................................................................................... NOT TESTED.
13287 17:59:34 (0) ** BEFORE running WMIDiag:
13288 17:59:34 (0) ** The WMI repository has a size of: ................................................................................... 6 MB.
13289 17:59:34 (0) ** - Disk free space on 'C:': .......................................................................................... 8488 MB.
13290 17:59:34 (0) ** - INDEX.BTR, 1146880 bytes, 8/15/2009 5:48:46 PM
13291 17:59:34 (0) ** - INDEX.MAP, 584 bytes, 8/15/2009 5:49:47 PM
13292 17:59:34 (0) ** - MAPPING.VER, 4 bytes, 8/15/2009 5:49:47 PM
13293 17:59:34 (0) ** - MAPPING1.MAP, 3176 bytes, 8/15/2009 5:49:47 PM
13294 17:59:34 (0) ** - MAPPING2.MAP, 3176 bytes, 8/15/2009 5:48:47 PM
13295 17:59:34 (0) ** - OBJECTS.DATA, 5259264 bytes, 8/15/2009 5:48:46 PM
13296 17:59:34 (0) ** - OBJECTS.MAP, 2592 bytes, 8/15/2009 5:49:47 PM
13297 17:59:34 (0) ** AFTER running WMIDiag:
13298 17:59:34 (0) ** The WMI repository has a size of: ................................................................................... 6 MB.
13299 17:59:34 (0) ** - Disk free space on 'C:': .......................................................................................... 8487 MB.
13300 17:59:34 (0) ** - INDEX.BTR, 1146880 bytes, 8/15/2009 5:58:19 PM
13301 17:59:34 (0) ** - INDEX.MAP, 584 bytes, 8/15/2009 5:58:19 PM
13302 17:59:34 (0) ** - MAPPING.VER, 4 bytes, 8/15/2009 5:58:19 PM
13303 17:59:34 (0) ** - MAPPING1.MAP, 3176 bytes, 8/15/2009 5:58:19 PM
13304 17:59:34 (0) ** - MAPPING2.MAP, 3176 bytes, 8/15/2009 5:58:11 PM
13305 17:59:34 (0) ** - OBJECTS.DATA, 5259264 bytes, 8/15/2009 5:58:18 PM
13306 17:59:34 (0) ** - OBJECTS.MAP, 2592 bytes, 8/15/2009 5:58:19 PM
13307 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13308 17:59:34 (2) !! WARNING: Windows Firewall: .......................................................................................... DISABLED.
13309 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13310 17:59:34 (0) ** DCOM Status: ........................................................................................................ OK.
13311 17:59:34 (0) ** WMI registry setup: ................................................................................................. OK.
13312 17:59:34 (0) ** INFO: WMI service has dependents: ................................................................................... 2 SERVICE(S)!
13313 17:59:34 (0) ** - Security Center (WSCSVC, StartMode='Automatic')
13314 17:59:34 (0) ** - Windows Firewall/Internet Connection Sharing (ICS) (SHAREDACCESS, StartMode='Automatic')
13315 17:59:34 (0) ** => If the WMI service is stopped, the listed service(s) will have to be stopped as well.
13316 17:59:34 (0) ** Note: If the service is marked with (*), it means that the service/application uses WMI but
13317 17:59:34 (0) ** there is no hard dependency on WMI. However, if the WMI service is stopped,
13318 17:59:34 (0) ** this can prevent the service/application to work as expected.
13319 17:59:34 (0) **
13320 17:59:34 (0) ** RPCSS service: ...................................................................................................... OK (Already started).
13321 17:59:34 (0) ** WINMGMT service: .................................................................................................... OK (Already started).
13322 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13323 17:59:34 (0) ** WMI service DCOM setup: ............................................................................................. OK.
13324 17:59:34 (0) ** WMI components DCOM registrations: .................................................................................. OK.
13325 17:59:34 (0) ** WMI ProgID registrations: ........................................................................................... OK.
13326 17:59:34 (0) ** WMI provider DCOM registrations: .................................................................................... OK.
13327 17:59:34 (0) ** WMI provider CIM registrations: ..................................................................................... OK.
13328 17:59:34 (0) ** WMI provider CLSIDs: ................................................................................................ OK.
13329 17:59:34 (0) ** WMI providers EXE/DLL availability: ................................................................................. OK.
13330 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13331 17:59:34 (0) ** Overall DCOM security status: ....................................................................................... OK.
13332 17:59:34 (0) ** Overall WMI security status: ........................................................................................ OK.
13333 17:59:34 (0) ** - Started at 'Root' --------------------------------------------------------------------------------------------------------------
13334 17:59:34 (0) ** INFO: WMI permanent SUBSCRIPTION(S): ................................................................................ 3.
13335 17:59:34 (0) ** - ROOT/DEFAULT, MSFT_UCScenarioControl.Name="Microsoft WMI Updating Consumer Scenario Control".
13336 17:59:34 (0) ** 'SELECT * FROM __InstanceOperationEvent WHERE TargetInstance ISA 'MSFT_UCScenario''
13337 17:59:34 (0) ** - ROOT/SUBSCRIPTION, MSFT_UCScenarioControl.Name="Microsoft WMI Updating Consumer Scenario Control".
13338 17:59:34 (0) ** 'SELECT * FROM __InstanceOperationEvent WHERE TargetInstance ISA 'MSFT_UCScenario''
13339 17:59:34 (0) ** - ROOT/SUBSCRIPTION, NTEventLogEventConsumer.Name="SCM Event Log Consumer".
13340 17:59:34 (0) ** 'select * from MSFT_SCMEventLogEvent'
13341 17:59:34 (0) **
13342 17:59:34 (0) ** WMI TIMER instruction(s): ........................................................................................... NONE.
13343 17:59:34 (0) ** WMI ADAP status: .................................................................................................... OK.
13344 17:59:34 (0) ** WMI MONIKER CONNECTIONS: ............................................................................................ OK.
13345 17:59:34 (0) ** WMI CONNECTIONS: .................................................................................................... OK.
13346 17:59:34 (1) !! ERROR: WMI GET operation errors reported: ........................................................................... 6 ERROR(S)!
13347 17:59:34 (0) ** - Root/CIMv2, Win32_Process.Handle=1036, 0x80004002 - No such interface supported.
13348 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13349 17:59:34 (0) ** - Root/CIMv2, Win32_Process.Handle=1036, 0x80004002 - No such interface supported.
13350 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13351 17:59:34 (0) ** - Root/CIMv2, Win32_Process.Handle=1036, 0x80004002 - No such interface supported.
13352 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13353 17:59:34 (0) ** - Root/CIMv2, Win32_Process.Handle=1036, 0x80004002 - No such interface supported.
13354 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13355 17:59:34 (0) ** - Root/CIMv2, Win32_Process.Handle=3356, 0x80004002 - No such interface supported.
13356 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13357 17:59:34 (0) ** - Root/CIMv2, Win32_Process.Handle=3356, 0x80004002 - No such interface supported.
13358 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13359 17:59:34 (0) **
13360 17:59:34 (0) ** WMI MOF representations: ............................................................................................ OK.
13361 17:59:34 (0) ** WMI QUALIFIER access operations: .................................................................................... OK.
13362 17:59:34 (1) !! ERROR: WMI ENUMERATION operation errors reported: ................................................................... 32 ERROR(S)!
13363 17:59:34 (0) ** - ROOT/CIMV2, InstancesOfAsync, 'CIM_USBDevice', 0x80004002 - .
13364 17:59:34 (0) ** MOF Registration: 'WMI information not available (This could be the case for an external application or a third party WMI provider)'
13365 17:59:34 (0) ** - ROOT/CIMV2, InstancesOfAsync, 'CIM_USBHub', 0x80004002 - .
13366 17:59:34 (0) ** MOF Registration: 'WMI information not available (This could be the case for an external application or a third party WMI provider)'
13367 17:59:34 (0) ** - Root/Default, InstancesOf, 'SystemRestore', 0x80004002 - No such interface supported.
13368 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\SR.MOF'
13369 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_Process', 0x80004002 - No such interface supported.
13370 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13371 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_OperatingSystem', 0x80004002 - No such interface supported.
13372 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13373 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_ComputerSystem', 0x80004002 - No such interface supported.
13374 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13375 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_Service', 0x80004002 - No such interface supported.
13376 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13377 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_Bios', 0x80004002 - No such interface supported.
13378 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\CIMWIN32.MOF / C:\WINDOWS\SYSTEM32\WBEM\SECRCW32.MOF'
13379 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_Tcpip_IP', 0x80004002 - No such interface supported.
13380 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13381 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_Tcpip_TCP', 0x80004002 - No such interface supported.
13382 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13383 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_Tcpip_UDP', 0x80004002 - No such interface supported.
13384 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13385 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_Tcpip_ICMP', 0x80004002 - No such interface supported.
13386 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13387 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_PerfOS_Cache', 0x80004002 - No such interface supported.
13388 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13389 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_PerfOS_Memory', 0x80004002 - No such interface supported.
13390 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13391 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_PerfOS_Objects', 0x80004002 - No such interface supported.
13392 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13393 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_PerfOS_PagingFile', 0x80004002 - No such interface supported.
13394 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13395 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_PerfOS_Processor', 0x80004002 - No such interface supported.
13396 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13397 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_PerfOS_System', 0x80004002 - No such interface supported.
13398 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13399 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_PerfProc_Process', 0x80004002 - No such interface supported.
13400 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13401 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfRawData_PerfProc_Thread', 0x80004002 - No such interface supported.
13402 17:59:34 (0) ** MOF Registration: 'No located MOF file (exception)'
13403 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_Tcpip_IP', 0x80004002 - No such interface supported.
13404 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13405 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_Tcpip_TCP', 0x80004002 - No such interface supported.
13406 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13407 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_Tcpip_UDP', 0x80004002 - No such interface supported.
13408 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13409 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_Tcpip_ICMP', 0x80004002 - No such interface supported.
13410 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13411 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_PerfOS_Cache', 0x80004002 - No such interface supported.
13412 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13413 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_PerfOS_Memory', 0x80004002 - No such interface supported.
13414 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13415 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_PerfOS_Objects', 0x80004002 - No such interface supported.
13416 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13417 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_PerfOS_PagingFile', 0x80004002 - No such interface supported.
13418 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13419 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_PerfOS_Processor', 0x80004002 - No such interface supported.
13420 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13421 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_PerfOS_System', 0x80004002 - No such interface supported.
13422 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13423 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_PerfProc_Process', 0x80004002 - No such interface supported.
13424 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13425 17:59:34 (0) ** - Root/CIMv2, InstancesOf, 'Win32_PerfFormattedData_PerfProc_Thread', 0x80004002 - No such interface supported.
13426 17:59:34 (0) ** MOF Registration: 'C:\WINDOWS\SYSTEM32\WBEM\WMI.MOF'
13427 17:59:34 (0) **
13428 17:59:34 (1) !! ERROR: WMI EXECQUERY operation errors reported: ..................................................................... 17 ERROR(S)!
13429 17:59:34 (0) ** - Root/Default, SELECT * FROM SystemRestore, 0x80004002 - No such interface supported.
13430 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_LogicalDisk WHERE FreeSpace > 10000000 AND DriveType = 3, 0x80004002 - No such interface supported.
13431 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_PageFileUsage, 0x80004002 - No such interface supported.
13432 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_BIOS WHERE Version IS NOT NULL, 0x80004002 - No such interface supported.
13433 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_NetworkAdapter WHERE AdapterType IS NOT NULL AND AdapterType != "Wide Area Network (WAN)" AND Description != "Packet Scheduler Miniport", 0x80041013 - (WBEM_E_PROVIDER_LOAD_FAILURE) COM cannot locate a provider referenced in the schema.
13434 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_Processor WHERE Name IS NOT NULL, 0x80004002 - No such interface supported.
13435 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_DiskDrive, 0x80004002 - No such interface supported.
13436 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_ComputerSystem, 0x80004002 - No such interface supported.
13437 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_DiskPartition, 0x80004002 - No such interface supported.
13438 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_LogicalDisk WHERE Description != "Network Connection", 0x80004002 - No such interface supported.
13439 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_SoundDevice, 0x80004002 - No such interface supported.
13440 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_VideoController, 0x80004002 - No such interface supported.
13441 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_USBController, 0x80004002 - No such interface supported.
13442 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_DesktopMonitor, 0x80004002 - No such interface supported.
13443 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_PointingDevice WHERE Status = "OK", 0x80004002 - No such interface supported.
13444 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_Keyboard, 0x80004002 - No such interface supported.
13445 17:59:34 (0) ** - Root/CIMv2, SELECT * FROM Win32_SystemDriver WHERE StartMode != "Disabled", 0x80004002 - No such interface supported.
13446 17:59:34 (0) **
13447 17:59:34 (0) ** WMI GET VALUE operations: ........................................................................................... OK.
13448 17:59:34 (0) ** WMI WRITE operations: ............................................................................................... NOT TESTED.
13449 17:59:34 (0) ** WMI PUT operations: ................................................................................................. NOT TESTED.
13450 17:59:34 (0) ** WMI DELETE operations: .............................................................................................. NOT TESTED.
13451 17:59:34 (0) ** WMI static instances retrieved: ..................................................................................... 640.
13452 17:59:34 (0) ** WMI dynamic instances retrieved: .................................................................................... 0.
13453 17:59:34 (0) ** WMI instance request cancellations (to limit performance impact): ................................................... 0.
13454 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13455 17:59:34 (0) ** # of Event Log events BEFORE WMIDiag execution since the last 20 day(s):
13456 17:59:34 (0) ** DCOM: ............................................................................................................. ERROR!
13457 17:59:34 (0) ** WINMGMT: .......................................................................................................... ERROR!
13458 17:59:34 (0) ** WMIADAPTER: ....................................................................................................... ERROR!
13459 17:59:34 (0) **
13460 17:59:34 (0) ** # of additional Event Log events AFTER WMIDiag execution:
13461 17:59:34 (0) ** DCOM: ............................................................................................................. ERROR!
13462 17:59:34 (0) ** WINMGMT: .......................................................................................................... ERROR!
13463 17:59:34 (0) ** WMIADAPTER: ....................................................................................................... ERROR!
13464 17:59:34 (0) **
13465 17:59:34 (0) ** 54 error(s) 0x80004002 - (WBEM_UNKNOWN) This error code is external to WMI.
13466 17:59:34 (0) ** => This error is not a WMI error. It is a DCOM error due to the following reasons:
13467 17:59:34 (0) ** - An application has changed the COM/DCOM settings of OLE32.DLL and/or OLEAUT32.DLL.
13468 17:59:34 (0) ** - The registry settings of COM/DCOM has been damage or wrongly modified.
13469 17:59:34 (0) ** => To correct this situation, you must re-register the original COM/DCOM DLLs with REGSVR32.EXE
13470 17:59:34 (0) ** i.e. 'REGSVR32.EXE OLE32.DLL'
13471 17:59:34 (0) ** i.e. 'REGSVR32.EXE OLEAUT32.DLL'
13472 17:59:34 (0) **
13473 17:59:34 (0) **
13474 17:59:34 (0) ** 1 error(s) 0x80041013 - (WBEM_E_PROVIDER_LOAD_FAILURE) COM cannot locate a provider referenced in the schema
13475 17:59:34 (0) ** => This error is typically due to the following major reasons:
13476 17:59:34 (0) ** - The application queried by the WMI provider is not installed, not available or not running
13477 17:59:34 (0) ** at the time of the request was made. This error can also be generated because
13478 17:59:34 (0) ** the application supporting the providers has been uninstalled.
13479 17:59:34 (0) ** - Some WMI providers (i.e. RSOP Planning Mode, Exchange 2003) are implemented as a WMI service.
13480 17:59:34 (0) ** Make sure the required services are successfully started.
13481 17:59:34 (0) ** - The WMI provider binary files are not accessible (i.e. access denied ACL).
13482 17:59:34 (0) ** - A WMI provider registration problem at the CIM level (MOFCOMP.EXE) or at the COM level (REGSVR32.EXE).
13483 17:59:34 (0) ** You must re-register the WMI provider by recompiling its associated MOF file with MOFCOMP.EXE
13484 17:59:34 (0) ** Note: - If the WMI provider DLL CIM and COM registrations are correct, this error can
13485 17:59:34 (0) ** be returned because the provider has a dependency on another DLL that cannot be
13486 17:59:34 (0) ** loaded (missing or bad DLL)
13487 17:59:34 (0) ** - Dependencies can be found with the DEPENDS.EXE tool coming with the
13488 17:59:34 (0) ** Windows XP and Windows 2003 Support Tools. The command line is as follows:
13489 17:59:34 (0) ** i.e. DEPENDS.EXE <PATH><Provider.DLL>
13490 17:59:34 (0) ** => When a WMI provider fails to load, it is possible to trace the provider load process by
13491 17:59:34 (0) ** submitting, via WBEMTEST and asynchronously, the following WMI event query:
13492 17:59:34 (0) ** 'Select * From MSFT_WmiSelfEvent'
13493 17:59:34 (0) ** Then you can trace the following WMI events:
13494 17:59:34 (0) ** - Msft_WmiProvider_ComServerLoadOperationEvent
13495 17:59:34 (0) ** - Msft_WmiProvider_InitializationOperationEvent
13496 17:59:34 (0) ** - Msft_WmiProvider_LoadOperationEvent
13497 17:59:34 (0) ** and depending on the WMI operation executed, you can trace the following WMI events:
13498 17:59:34 (0) ** i.e. for an enumeration:
13499 17:59:34 (0) ** - Msft_WmiProvider_CreateInstanceEnumAsyncEvent_Pre and Msft_WmiProvider_CreateInstanceEnumAsyncEvent_Post
13500 17:59:34 (0) ** i.e. for a put operation:
13501 17:59:34 (0) ** - Msft_WmiProvider_PutInstanceAsyncEvent_Pre and Msft_WmiProvider_PutInstanceAsyncEvent_Post
13502 17:59:34 (0) **
13503 17:59:34 (0) ** => If the software has been de-installed intentionally, then this information must be
13504 17:59:34 (0) ** removed from the WMI repository. You can use the 'WMIC.EXE' command to remove the provider
13505 17:59:34 (0) ** registration data and its set of associated classes.
13506 17:59:34 (0) ** => To correct this situation, you can:
13507 17:59:34 (0) ** - Install or start the application supporting these providers.
13508 17:59:34 (0) ** - Register the providers in CIM (MOFCOMP) or DCOM (REGSVR32).
13509 17:59:34 (0) ** Note: In this case the provider should also be listed in the 'missing WMI
13510 17:59:34 (0) ** provider DCOM registrations' or in the 'missing WMI provider files' section.
13511 17:59:34 (2) !! WARNING: Re-registering with REGSVR32.EXE all DLL from 'C:\WINDOWS\SYSTEM32\WBEM\'
13512 17:59:34 (0) ** may not solve the problem as the DLL supporting the WMI class(es)
13513 17:59:34 (0) ** can be located in a different folder.
13514 17:59:34 (0) ** You must refer to the class name to determine the software delivering the related DLL.
13515 17:59:34 (0) **
13516 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13517 17:59:34 (0) ** WMI Registry key setup: ............................................................................................. OK.
13518 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13519 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13520 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13521 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13522 17:59:34 (0) **
13523 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13524 17:59:34 (0) ** ------------------------------------------------------ WMI REPORT: END -----------------------------------------------------------
13525 17:59:34 (0) ** ----------------------------------------------------------------------------------------------------------------------------------
13526 17:59:34 (0) **
13527 17:59:34 (0) ** ERROR: WMIDiag detected issues that could prevent WMI to work properly!. Check 'C:\DOCUMENTS AND SETTINGS\TENMEG\LOCAL SETTINGS\TEMP\WMIDIAG-V2.0_XP___.CLI.SP2.32_2WIRE200_2009.08.15_17.57.31.LOG' for details.
13528 17:59:34 (0) **
13529 17:59:34 (0) ** WMIDiag v2.0 ended on Saturday, August 15, 2009 at 17:59 (W:62 E:84 S:1).
========================================================================================================
SystemLook v1.0 by jpshortstuff (22.05.09)
Log created at 17:52 on 15/08/2009 by TENMEG (Administrator - Elevation successful)
========== service ==========
CryptSvc - Unable to open Service Handle.
-=End Of File=-
========================================================================================================
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:04:24 PM, on 8/15/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://hp-desktop.aol.com/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.personalfirewall.comodo.com/ ... CF6FF3F27FO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Program Files\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.615.5858\swg.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\TENMEG\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-986089347-3572095111-2355310880-1007\..\Run: [cdloader] "C:\Documents and Settings\TENMEG\Application Data\mjusbsp\cdloader2.exe" MAGICJACK (User '?')
O4 - HKUS\S-1-5-21-986089347-3572095111-2355310880-1007\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\system32\shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=laptop
O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} -
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) -
http://housecall65.trendmicro.com/house ... hcImpl.cabO16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -
http://cdn.scan.onecare.live.com/resour ... se1140.cabO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://www.update.microsoft.com/windows ... 9970259671O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsoftup ... 9971399281O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) -
https://h20436.www2.hp.com/ediags/dex/s ... DEXAXO.cabO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -
http://fpdownload2.macromedia.com/get/s ... wflash.cabO16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -
http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabO23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
--
End of file - 8060 bytes