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Trojan Horse problems and Browser trouble

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Trojan Horse problems and Browser trouble

Unread postby rut » January 12th, 2006, 10:28 pm

Trojan Horses invade system and Browser doesn't work.
HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 7:19:33 PM, on 1/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lexmark 6200 Series\lxbumon.exe
C:\Program Files\Lexmark 6200 Series\ezprint.exe
C:\WINDOWS\system32\msgconfigrs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\lxbucoms.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jim\Desktop\HJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.my3web.com/gateway.cgi?id=4D ... 1116506DC1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {933E7167-F302-48C8-A4E9-19C4D4C15B3B} - C:\PROGRA~1\3web\AFE.dll
O4 - HKLM\..\Run: [System Service] mspool.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxbumon.exe] "C:\Program Files\Lexmark 6200 Series\lxbumon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 6200 Series\ezprint.exe"
O4 - HKLM\..\Run: [Microsoft Configs 32] msgconfigrs.exe
O4 - HKLM\..\RunServices: [System Service] mspool.exe
O4 - HKLM\..\RunServices: [Microsoft Configs 32] msgconfigrs.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Configs 32] msgconfigrs.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3820076997
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: lxbu_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbucoms.exe
rut
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Posts: 9
Joined: January 12th, 2006, 9:10 pm
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Unread postby VopThis » January 13th, 2006, 1:47 am

Download Clean.bat to your desktop: for later use to clean out your TEMPORARY and PREFETCH files.
http://www.thatcomputerguy.us/downloads/clean.bat



We will be restarting into Safe Mode later on in the fix and you might not be able to access the Internet. Accordingly, it is probably a good idea to print out the following directions or copy them to a text file on your desktop using NOTEPAD. Read these instructions carefully and feel free to ask if you're unsure about anything.

SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

O4 - HKLM\..\Run: [MICROSOFT CONFIGS 32] msgconfigrs.exe
O4 - HKLM\..\RunServices: [MICROSOFT CONFIGS 32] msgconfigrs.exe
O4 - HKCU\..\Run: [MICROSOFT CONFIGS 32] msgconfigrs.exe

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.



HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



Delete TEMPORARY FILES: Now, hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):

Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:
  • Temporary Internet Files
  • Downloaded Program Files
  • Recycle Bin
  • Temporary Files

Click OK or Enter

For additional, more thorough cleaning and for multi-profile user configurations:
(*) Run Clean.bat to clean up your TEMPorary files.

***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.




Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


DELETE FILES:

C:\WINDOWS\system32\msgconfigrs.exe



POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.
User avatar
VopThis
Regular Member
 
Posts: 203
Joined: August 1st, 2005, 1:43 am
Location: Halifax, Nova Scotia, Canada

New HJT log

Unread postby rut » January 13th, 2006, 10:36 am

Here is log after fixing. Not sure how system is performing yet. Will advise further probs. Note system seems ok so far. Major probs are gone. Thanks.
Logfile of HijackThis v1.99.1
Scan saved at 9:27:19 AM, on 1/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Lexmark 6200 Series\lxbumon.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Lexmark 6200 Series\ezprint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\lxbucoms.exe
C:\Documents and Settings\Jim\Desktop\HJ\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.my3web.com/gateway.cgi?id=4D ... 1116506DC1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {933E7167-F302-48C8-A4E9-19C4D4C15B3B} - C:\PROGRA~1\3web\AFE.dll
O4 - HKLM\..\Run: [System Service] mspool.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxbumon.exe] "C:\Program Files\Lexmark 6200 Series\lxbumon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 6200 Series\ezprint.exe"
O4 - HKLM\..\RunServices: [System Service] mspool.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3820076997
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: lxbu_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbucoms.exe
rut
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Posts: 9
Joined: January 12th, 2006, 9:10 pm

Unread postby VopThis » January 13th, 2006, 6:57 pm

Now that your browser is working, please check out the nature of the following file:



HIDDEN FILES: To make sure you can see any and all hidden files, please follow the directions here

Scan unknown files for viruses/malware
Please go to this website and submit the following files (copy and paste each full file PATH) for possible Viruses/Trojans detection analysis and immediate feedback:
http://virusscan.jotti.org/

Submit these files (or use Start>Search to locate FULL File Path):

mspool.exe

Let us know what the results were for the file(s).
User avatar
VopThis
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Posts: 203
Joined: August 1st, 2005, 1:43 am
Location: Halifax, Nova Scotia, Canada

Can't find file

Unread postby rut » January 14th, 2006, 1:01 am

Where is mspool.exe? Can't seem to find it on system
rut
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Posts: 9
Joined: January 12th, 2006, 9:10 pm

Unread postby VopThis » January 14th, 2006, 1:49 am

Where is mspool.exe? Can't seem to find it on system

If you click on a blank area of the desktop and then press the 'F3' key, a file search dialogue box will appear.
  • Please ensure that your selected setting allows you to search for and find hidden files.
  • Ensure that you set the 'Look in:' box to C:\ so that it can search the COMPLETE DIRECTORY for any and all matches for the filename of interest. Copy the complete filepath of or navigate to any matching found files into JOTTI and submit each found instance for scanning.
User avatar
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Posts: 203
Joined: August 1st, 2005, 1:43 am
Location: Halifax, Nova Scotia, Canada

Still can't find

Unread postby rut » January 14th, 2006, 9:50 am

Still don't find it.
It is searching system files and hidden files but nothing found.
rut
Active Member
 
Posts: 9
Joined: January 12th, 2006, 9:10 pm

Unread postby VopThis » January 14th, 2006, 11:08 am

Do you know of any legitimate purpose for this site:
http://www.my3web.com




Please do an online scan with Kaspersky WebScanner

Click on Kaspersky Online Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make sure that the following are selected:
    • Scan using the following Anti-Virus database:
      - Extended (if available otherwise Standard)
    • Scan Options:
      - Scan Archives
      - Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
      Select My Computer
  • This program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.




SELECT HijackThis FIX ITEMS: Scan with HijackThis and place a check next to these items:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dl ... ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dl ... r=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
[User determined] R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.my3web.com/gateway.cgi?id=4D ... 1116506DC1

[User determined] O2 - BHO: (no name) - {933E7167-F302-48C8-A4E9-19C4D4C15B3B} - C:\PROGRA~1\3web\AFE.dll
O4 - HKLM\..\Run: [SYSTEM SERVICE] mspool.exe
O4 - HKLM\..\RunServices: [SYSTEM SERVICE] mspool.exe

Make sure that all browser windows and internet links are closed, even this one!
CLICK ’FIX CHECKED’ with HijackThis.



HIDDEN FILES: To make sure you can see all hidden files, please follow the directions here

SAFEMODE: Boot into safe mode by tapping the F8 key at restart and choosing 'safe mode' menu option (explained here if needed).



Delete TEMPORARY FILES: Now, hunt down the most common temporary file locations and the temporary file clutter contained therein (and of possible malware hiding places):

Go to Start > Run and type: CLEANMGR.EXE and hit enter.
When prompted select the C: drive and click ok.
Check the boxes for:
  • Temporary Internet Files
  • Downloaded Program Files
  • Recycle Bin
  • Temporary Files
Click OK or Enter



***** Clean out the Recycle Bin for items removed below, ONLY once you have regained the full functional use of your PC.




Navigate to these files or folders using Windows Explorer (OR Start -> Search) and delete (if present):


DELETE FILES:

(none specified/as needed)



DELETE APPLICATION FOLDERS
  1. Go to Add/Remove Programs
    In Control Panel>Add/Remove Programs look for any related entries for unwanted items listed below (or anything else you need to investigate or did not put in there).

  2. UNINSTALLER Alternate SEARCH: Otherwise, advisable to locate and try right-clicking on any of the given SEARCH FOLDER items below and further search (tick include subdirectories) for the following exact text:

    UN*.EXE, *UN*.EXE

    This may reveal an uninstaller with label terms such as '...uninstall...EXE', ‘unins000’, or 'unwise.EXE'. Double-click that EXE, if one is found. Thereafter, check to ensure that the folder is completely gone. Otherwise, consider deleting the folder in question.


[User determined]
-----> C:\PROGRA~1\3web




POST A REVISED HIJACKTHIS LOG for review:
Reboot and post a new HijackThis log with any feedback as appropriate - how things are now behaving: any new or remaining apparent issues.
User avatar
VopThis
Regular Member
 
Posts: 203
Joined: August 1st, 2005, 1:43 am
Location: Halifax, Nova Scotia, Canada

Cannot open Mozilla, but can open all other browsers

Unread postby Dquixote1217 » January 15th, 2006, 5:07 am

I suddenly lost Mozilla and tried everything I could think of, including your detailed instructions. I did get Mozilla back one, with hangup glitches, when I installed the version with the Google Toolbar, but now cannot even do that.

Previously, AVG kept notifying me of a backdoor trojan:

Trojan horse BackDoor.Generic2.CBG
C:\windows\system32\avpi32.dll

and it seemed to happen for some reason as soon as I opened Paint Shop Pro 8.0 - but after following your instructions, that no longer happens. Can I at least retrieve my bookmarks? This is killing me!

Here is the last Hijack logfile:

Logfile of HijackThis v1.99.1
Scan saved at 2:43:50 AM, on 1/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\COMPAQ\CPQINET\CPQInet.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\BySoft FreeRAM\FreeRAM.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Downloads\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/def ... earch.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/def ... .yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [BySoft FreeRAM] C:\Program Files\BySoft FreeRAM\FreeRAM.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\system32\shdocvw.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
Dquixote1217
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Latest HJT log

Unread postby rut » January 15th, 2006, 8:53 pm

3web is my IP and my3web is home page.
Kaspersky didn't find any problems.
Here is latest HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 7:42:13 PM, on 1/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Lexmark 6200 Series\lxbumon.exe
C:\Program Files\Lexmark 6200 Series\ezprint.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\lxbucoms.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Jim\Desktop\HJ\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.my3web.com/gateway.cgi?id=4D ... 1116506DC1
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {933E7167-F302-48C8-A4E9-19C4D4C15B3B} - C:\PROGRA~1\3web\AFE.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LXBUCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBUtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [lxbumon.exe] "C:\Program Files\Lexmark 6200 Series\lxbumon.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 6200 Series\ezprint.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/kws/ ... nicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 3820076997
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMe ... loader.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: lxbu_device - Lexmark International, Inc. - C:\WINDOWS\System32\lxbucoms.exe
rut
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Unread postby VopThis » January 16th, 2006, 5:53 pm

THere are no apparent remaining issues in your HJT log.


Can I at least retrieve my bookmarks?

Try the following links for guidance:

http://www.techsupportforum.com/mozilla ... rased.html

http://reviews.cnet.com/5208-7583_7-0.h ... dID=145722
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VopThis
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Location: Halifax, Nova Scotia, Canada

Thanks a million!!

Unread postby rut » January 16th, 2006, 7:49 pm

Thanks for all your help Vincent.
I didn't ask about bookmarks. Was that for someone else?
rut
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Unread postby VopThis » January 16th, 2006, 8:10 pm

Was responding to your post:

Posted: Sun 15 Jan, 2006 5:07 am Post subject: Cannot open Mozilla, but can open all other browsers

--------------------------------------------------------------------------------

I suddenly lost Mozilla and tried everything I could think of, including your detailed instructions. I did get Mozilla back one, with hangup glitches, when I installed the version with the Google Toolbar, but now cannot even do that.

Previously, AVG kept notifying me of a backdoor trojan:

Trojan horse BackDoor.Generic2.CBG
C:\windows\system32\avpi32.dll

and it seemed to happen for some reason as soon as I opened Paint Shop Pro 8.0 - but after following your instructions, that no longer happens. Can I at least retrieve my bookmarks? This is killing me!





To help avoid serious infection again, please look carefully at this post for some excellent preventative measures. Prevention must be made the first line of defense to improve upon.



ONLY ONCE your are as clean as possible from any needed cleanup steps - As a final cleanup step, it is often advisable to Reset and Re-enable your System Restore to remove any bad files that may have been backed up by Windows . The files in System Restore are protected to prevent any programs changing them. And, this is the only complete way to clean these files: (You will lose all previous restore points which could likely be infected, anyway.)

PLEASE NOTE: you will need to log into your computer with an account that has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.


(Windows XP)
c:\System Volume Information\_restore….

To Turn OFF System Restore.
  1. Click the Start button.
  2. Right-click My Computer, and then click Properties.
  3. On the System Restore tab, check Turn off System Restore or Turn off System Restore on all drives.
  4. Click Apply.

To Turn ON System Restore.
  1. Follow the steps in the previous section, but in step 3, uncheck Turn off System Restore or Turn off System Restore on all drives. Then click OK.
  2. Create new System Restore points.


(Windows ME)
c:\_RESTORE\TEMP\….

See the following link for instructions:
http://service1.symantec.com/SUPPORT/ts ... ec_doc_nam




To reduce the re-infection potential for malware and protect your PC against spyware, here are a few helpful suggestions:

  1. Keep Windows and Internet Explorer current with the latest critical security updates from Microsoft . This will patch many of the security holes through which attackers can gain access to your computer . You CANNOT complete this update using an alternate browser – you must use Internet Explorer.
    http://v5.windowsupdate.microsoft.com/v5co...t.aspx?ln=en-us
    http://www.microsoft.com/windows/ie/default.asp

      http://www.securityfocus.com/news/11273
      If you surf to questionable (and unblocked) parts of the Web, you could encounter sites that compromise your PC without any user interaction. In experiments [reported Aug 2005], Microsoft identified 752 specific addresses owned by 287 Web sites that contain programs able to install themselves on a completely unpatched Windows XP system. Also, be aware that the WinXP Service Pack 2 was an update that focused almost exclusively on security. Also reported was that a fully patched Windows XP SP2 system cannot be compromised by any such discovered rogue Web sites.

  2. Run your antivirus software regularly, and to keep its definitions up-to-date. If you are thinking about switching (using a real-time AV tool only one at a time), there are some good free Antivirus programs that are decent, including AVG and Avast!.
    AVG: http://free.grisoft.com/doc/1
    Avast: http://www.avast.com/eng/avast_4_home.html

  3. In addition to using Ad-aware, consider using another free malware scanning/removal program :
    Adaware SE: http://www.download.com/Ad-Aware-SE-Person...ubj=dl&tag=top5
    Spybot S&D: http://www.download.com/Spybot-Search-Dest...tml?tag=lst-0-1
    MS Antispyware beta: http://www.microsoft.com/athome/security/s...re/default.mspx

  4. Consider using a free firewall if you are not already using one (use only one firewall at a time – normally you will need to disable the MS firewall). Some good free ones (for incoming and added outgoing traffic protection) are:
    Kerio Personal Firewall: http://www.sunbelt-software.com/Kerio.cfm
    *** After 30 days, Kerio shuts down selected features, but will continue to run in 'free' mode.
    Zone Alarm: http://www.zonelabs.com/store/content/company/products/znalm/comparison.jsp?lid=ho_za

    It is not a bad idea to also consider using a Router/Hardware firewall device where you have a High-Speed Internet access connection. A software firewall may occasionally need to be disabled or it gets/remains disabled by someone or something. Such an added layer of security consistency has a lot of merit to it.

  5. Consider using an alternate free browser for general web surfing but you must use IE for windows updates.
    Mozilla Firefox: http://www.mozilla.org/products/firefox/

  6. Consider increasing your browser security by using these programs:
    SpywareGuard will help protect your homepage from being hijacked: http://www.javacoolsoftware.com/spywareguard.html
    SpywareBlaster will increase browser protection by blocking access to thousands of known malware sites by adding them to IE's restricted sites zone. It essentially blocks known- bad ActiveX program items from being installed or running on your computer. Download it here: http://www.javacoolsoftware.com/spywareblaster.html

  7. A HOSTS file can block Internet access to thousands of known-bad sites by not allowing you any easy browser access to such sites knowingly or unknowingly. Use HJT to determine if a current HOSTS file exists and any contents therein:
    • Run the HiJackThis tool and select ‘Open the Misc Tools section’.
    • Next select ‘Open host file manager’ button.
    • Use the ‘Open in Notepad’ button in XP/W2K or use WORDPAD if necessary [type wordpad.exe in the RUN box (Start>Run)] and load the FILE PATH identified in HJT.
    • Go to http://www.mvps.org/winhelp2002/hosts.txt . # Read the initial instructions #. Copy and paste (append or replace) the RELEVANT host address entry contents of that file into Notepad or Wordpad and save the updated file contents.

      #start of lines added by WinHelp2002
      # [Misc A - Z]
      127.0.0.1 phpadsnew.abac.com
      127.0.0.1 a.abnad.net
      127.0.0.1 e.abnad.net
      127.0.0.1 http://www.accoona.com #[Adware-Accoona][Adware.Atoolb][Panda.Accoona]
      .
      .
      .
      #end of lines added by WinHelp2002




*Remember just like your primary anti-virus software, it is important to:
  • Keep all of these programs up-to-date, and
  • Use them on a regular basis.
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VopThis
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Location: Halifax, Nova Scotia, Canada

Dquixote1217 post was mixed in with Rut

Unread postby rut » January 16th, 2006, 9:30 pm

Somehow Dquixote1217 post was mixed in with mine (Rut).
Is my last HJT log clean? Please advise. Thanks
rut
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Unread postby VopThis » January 17th, 2006, 12:16 am

Is my last HJT log clean? Please advise

HJT log looks clean - please advise if anything changes.
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Location: Halifax, Nova Scotia, Canada
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