Hikackthis Log Help?

[bobr]

I'm having some trouble and ran Hijackthis but what to do with the log? Can't get XP SP3 to install after all steps rec. by MS. Browser freezes etc. Help, what in this list should I remove? Hope I've done this correctly.
Thanks,
Bob


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:45:07 PM, on 7/20/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\System32\Drivers\WTSRV.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
D:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\WTClient.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
D:\Stardock\Impulse\Now\ImpulseNow.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
c:\windows\softwaredistribution\download\9866fb57abdc0ea2f5d4e132d055ba4e\update\fixccs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [PinnacleDriverCheck] "C:\WINDOWS\system32\PSDrvCheck.exe" -CheckReg
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [WTClient] WTClient.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-73586283-583907252-1801674531-1003\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User '?')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - S-1-5-21-73586283-583907252-1801674531-1003 Startup: ImpulseNow.lnk = D:\Stardock\Impulse\Now\ImpulseNow.exe (User '?')
O4 - Startup: ImpulseNow.lnk = D:\Stardock\Impulse\Now\ImpulseNow.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/f ... wflash.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
O23 - Service: WinTab Service (WinTabService) - Tablet Driver - C:\WINDOWS\System32\Drivers\WTSRV.EXE

--
End of file - 6721 bytes
ove?

[Wi[k]!]

• Start HijackThis.
• Click Open the Misc Tools section
• Click Open Uninstall Manager
• Click Save list...
• Save the list to your desktop, or any other convenient place and post it in your next reply.

[bobr]

Here it is.
Bob

Actiontec Gateway
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.1.0
Agere Systems AC'97 Modem
Amazon MP3 Downloader 1.0.3
avast! Antivirus
CCleaner (remove only)
Corel Painter X
Critical Update for Windows Media Player 11 (KB959772)
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB928388)
Hotfix for Windows XP (KB929120)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
HP Customer Participation Program 7.0
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Software Update
HP Solution Center 7.0
Intel(R) PRO Network Adapters and Drivers
iTunes
J2SE Runtime Environment 5.0 Update 10
Java(TM) 6 Update 11
Java(TM) 6 Update 5
Java(TM) 6 Update 7
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Flight Simulator 2004 A Century of Flight
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel Viewer 2003
Microsoft Office PowerPoint Viewer 2003
Microsoft Office Professional Edition 2003
Microsoft Office Word Viewer 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 97
Microsoft Works Setup Launcher
MicroStaff WINASPI
Mozilla Firefox (3.0.11)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 6 Service Pack 2 (KB954459)
MSXML4 Parser
NVIDIA Drivers
OCR Software by I.R.I.S 7.0
QuickConnect
QuickTime
Rosetta Stone 2.1.5.1A
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB973346)
Skype™ 4.0
Spy Sweeper
Studio Content DVD
Uninstall Dual Mode Camera
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB920342)
Update for Windows XP (KB925720)
Update for Windows XP (KB925876)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB932823-v3)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Windows Defender
Windows Imaging Component
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows Resource Kit Tools - SubInAcl.exe
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB891781
Zoo Tycoon 2 - Marine Mania

[Wi[k]!]

Hi Bob,

I have proposed a fix for a teacher to check, in the meantime do any of your current security programs detect anything on the system? What behavior do you see that makes you think you are infected?

[bobr]

Nothing has been detected after several scans by both the anti virus and the spyware.
What sent me down this road was a problem while using internet exp. New tabs automatically would open up across the top and all of them would say blank page or about blank, the comp would not respond and I would have to force it to shut down.
After that began happening it began to take much longer for the comp. to start up 2 to 3 minutes for everything to load so I could use it.
Also during boot up it displays 'windows cannot find ERROR/ERROR make sure you typed the name correctly and then try again. To search for a file, click the start button, and then click search.'
I thought I might be able to take care of it by getting up to date with windows, but SP 3 stalls at Building Cabinets and will go no further. The abort of the install said there could be system instability and it is definitely slower/freezing/and locking up. Even mozilla is locking up.
Hope some of this helps.

[Wi[k]!]

Sorry for the delay Bob.

DDS (Doesn't Do Squat)
Download DDS by sUBs to your desktop.
Your antivirus software might question the file. If it does, allow it.

• Double click DDS.scr to run it and wait for the scan to finish
• When finished DDS.txt will open
• A small while later, a prompt will open. Answer Yes
• DDS will continue scanning
• When done, Attach.txt will open
• Post DDS.txt and attach Attach.txt

-------------------------------------

Do an online scan with Kaspersky's Online Scanner

• Click on accept and updating will commence to download the latest virus definitions.
• On the left side, under Scan click on My Computer, a scan will start.
• Once the scan is complete, it will display the results. Click on View Scan Report.
• You will see a list of infected items there. Click on Save Report As....
• Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
• Please post this log in your next reply.

Note: There is a tutorial Here if you need to see one.

[bobr]

No worry on delays I'm just happy for the help. Here are the DDS and the zipped Attach.
Thanks, Bob

Run by Rob at 16:14:54.28 on Wed 07/29/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com
uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [PinnacleDriverCheck] "c:\windows\system32\PSDrvCheck.exe" -CheckReg
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "d:\program files\itunes\iTunesHelper.exe"
mRun: [WTClient] WTClient.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [NvCplDaemon] "RUNDLL32.EXE" c:\windows\system32\NvCpl.dll,NvStartup
mRun: [SpySweeper] "c:\program files\webroot\spy sweeper\SpySweeperUI.exe" /startintray
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\rob\startm~1\programs\startup\impuls~1.lnk - d:\stardock\impulse\now\ImpulseNow.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hewlett-packard\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\FINDFAST.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - d:\progra~2\micros~2\office11\REFIEBAR.DLL
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/f ... wflash.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: WRNotifier - WRLogonNTF.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
LSA: Notification Packages = scecli scecli scecli scecli

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\rob\applic~1\mozilla\firefox\profiles\s8s9qhmg.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: c:\program files\mozilla firefox\plugins\npitunes.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================


==================== Find3M ====================

2009-06-16 07:55 119,808 a------- c:\windows\system32\t2embed.dll
2009-06-16 07:55 82,432 a------- c:\windows\system32\fontsub.dll
2009-06-03 12:27 1,290,752 a------- c:\windows\system32\quartz.dll
2009-05-07 08:44 344,064 a------- c:\windows\system32\localspl.dll
2009-05-07 08:44 344,064 a------- c:\windows\system32\dllcache\localspl.dll
2009-05-07 08:44 344,064 a------- c:\windows\system32\_006930_.tmp.dll
2009-05-07 08:44 344,064 a------- c:\windows\system32\_004425_.tmp.dll
2009-05-07 08:44 344,064 a------- c:\windows\system32\_004388_.tmp.dll
2009-05-07 08:44 344,064 -------- c:\windows\system32\_004458_.tmp.dll
2008-07-02 22:03 0 ac------ c:\documents and settings\rob\jagex_runescape_preferences.dat

============= FINISH: 16:15:37.78 ===============

[bobr]

Here is the KAS

-------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Wednesday, July 29, 2009
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Thursday, July 30, 2009 01:40:52
Records in database: 2562250
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 158132
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 04:14:48


File name / Threat name / Threats count
C:\Documents and Settings\Rob\Local Settings\Temp\ICD1.tmp\f3Setup1.exe Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.bn 1

The selected area was scanned.

[Wi[k]!]

I don't see any restore points so we need to see if it is disabled.

On the Desktop, right click on the My Computer icon.
Click Properties.
Click the System Restore tab.
If *Turn off System Restore* is checked, uncheck it.
Click Apply, and then click OK

If it is unchecked, you can just exist.
----------------------------------

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Checked (tick) all items except items in the C:\System Volume Information folder, and click Remove Selected.
• When completed, a log will open in Notepad. Please save it to a convenient location.
• The log can also be found here:
  C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
• Post that log back here.

--------------------------------

Download RootRepeal.zip and unzip it to your Desktop.

• Double click RootRepeal.exe to start the program
• Click on the Report tab at the bottom of the program window
• Clickthe Scan button
• In the Select Scan dialog, check:
  
  • Drivers
  • Files
  • Processes
  • SSDT
  • Stealth Objects
  • Hidden Services
• Click the OK button
• In the next dialog, select all drives showing
• Click OK to start the scan
  
  The scan can take some time. DO NOT run any other programs while the scan is running
  
• When the scan is complete, the Save Report button will become available
• Click this and save the report to your Desktop as RootRepeal.txt
• Go to File, then Exit to close the program

[bobr]

Here is the MBAM log I'm having some problems with the root repeal but will get that log to you as soon as I can.


Malwarebytes' Anti-Malware 1.39
Database version: 2544
Windows 5.1.2600 Service Pack 2

8/1/2009 8:43:56 PM
mbam-log-2009-08-01 (20-43-56).txt

Scan type: Quick Scan
Objects scanned: 107025
Time elapsed: 13 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a3ed5288-f558-4f6e-8d5c-740cb6f89029} (Rogue.Multiple) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\documents and settings\Rob\local settings\Temp\ICD1.tmp\f3Setup1.exe (Adware.MyWebSearch) -> Quarantined and deleted successfully.

[Wi[k]!]

Here is the MBAM log I'm having some problems with the root repeal but will get that log to you as soon as I can.

What kind of problems are you having? Don't worry if you can't get it to run, there are other alternatives.

Also, could you updates Malwarebytes as you are running an outdated version and perform another quick scan.

[bobr]

updated Malwarebytes and ran again, it didn't find anything this time. Here is the MBAM log.
The root repeal starts with a window stating initializing ,please wait
then I get Windows virtual memory is low and it is expanding
I have let it run for 2.5 hrs but it still just shows the initializing window.

Malwarebytes' Anti-Malware 1.40
Database version: 2591
Windows 5.1.2600 Service Pack 2

8/10/2009 9:39:51 AM
mbam-log-2009-08-10 (09-39-51).txt

Scan type: Quick Scan
Objects scanned: 111153
Time elapsed: 26 minute(s), 1 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Wi[k]!]

GMER:

Download GMER Rootkit Scanner from here or here.

• Extract the contents of the zipped file to desktop.
• Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
• If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan..

• In the right panel, you will see several boxes that have been checked. Uncheck the following ...
  
  • Sections
  • IAT/EAT
  • Drives/Partition other than Systemdrive (typically C:\)
  • Show All (don't miss this one)
• Then click the Scan button & wait for it to finish.
• Once done click on the [Save..] button, and in the File name area, type in "ark.txt" or it will save as a .log file which cannot be uploaded to your post.

Save it where you can easily find it, such as your desktop

**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries

[bobr]

Here are the GMER scan reults.
Thanks, Bob

GMER 1.0.15.15020 [gmer.exe] - http://www.gmer.net
Rootkit scan 2009-08-13 18:06:52
Windows 5.1.2600 Service Pack 2


---- System - GMER 1.0.15 ----

SSDT 866D3918 ZwAllocateVirtualMemory
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwClose [0xF54FD6B8]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateKey [0xF54FD574]
SSDT 866D3E40 ZwCreateProcess
SSDT 866D3DC8 ZwCreateProcessEx
SSDT 866D3BE8 ZwCreateThread
SSDT 8671D368 ZwDeleteKey
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDeleteValueKey [0xF54FDA52]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwDuplicateObject [0xF54FD14C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenKey [0xF54FD64E]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenProcess [0xF54FD08C]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwOpenThread [0xF54FD0F0]
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwQueryValueKey [0xF54FD76E]
SSDT 866D3990 ZwQueueApcThread
SSDT 866D3828 ZwReadVirtualMemory
SSDT 866D3020 ZwRenameKey
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwRestoreKey [0xF54FD72E]
SSDT 866D3A80 ZwSetContextThread
SSDT 866D3FA8 ZwSetInformationKey
SSDT 866D3CD8 ZwSetInformationProcess
SSDT 866D3AF8 ZwSetInformationThread
SSDT \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwSetValueKey [0xF54FD8AE]
SSDT 866D3C60 ZwSuspendProcess
SSDT 866D3A08 ZwSuspendThread
SSDT 866D3D50 ZwTerminateProcess
SSDT 866D3B70 ZwTerminateThread
SSDT 866D38A0 ZwWriteVirtualMemory

---- Devices - GMER 1.0.15 ----

AttachedDevice \FileSystem\Ntfs \Ntfs SSFS0BB8.SYS (Spy Sweeper FileSystem Filter Driver/Webroot Software Inc (www.webroot.com))
AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)

Device \Driver\Tcpip \Device\Ip 862622F8
Device \Driver\Tcpip \Device\Ip 86429958
Device \Driver\Tcpip \Device\Ip 863F98E0

AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

Device \Driver\Tcpip \Device\Tcp 862622F8
Device \Driver\Tcpip \Device\Tcp 86429958
Device \Driver\Tcpip \Device\Tcp 863F98E0

AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

Device \Driver\Tcpip \Device\Udp 862622F8
Device \Driver\Tcpip \Device\Udp 86429958
Device \Driver\Tcpip \Device\Udp 863F98E0

AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

Device \Driver\Tcpip \Device\RawIp 862622F8
Device \Driver\Tcpip \Device\RawIp 86429958
Device \Driver\Tcpip \Device\RawIp 863F98E0

AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

Device \Driver\Tcpip \Device\IPMULTICAST 862622F8
Device \Driver\Tcpip \Device\IPMULTICAST 86429958
Device \Driver\Tcpip \Device\IPMULTICAST 863F98E0

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@cd042efbbd7f7af1647644e76e06692b 0xC8 0x28 0x51 0xAF ...
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@bca643cdc5c2726b20d2ecedcc62c59b 0x6A 0x9C 0xD6 0x61 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@2c81e34222e8052573023a60d06dd016 0x7A 0x45 0x05 0xFD ...
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@2582ae41fb52324423be06337561aa48 0x6B 0x65 0x49 0x6A ...
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@caaeda5fd7a9ed7697d9686d4b818472 0xE9 0x02 0x6C 0xFA ...
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@a4a1bcf2cc2b8bc3716b74b2b4522f5d 0xDF 0x20 0x58 0x62 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@4d370831d2c43cd13623e232fed27b7b 0x97 0x20 0x4E 0x9A ...
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@1d68fe701cdea33e477eb204b76f993d 0x01 0x3A 0x48 0xFC ...
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@1fac81b91d8e3c5aa4b0a51804d844a3 0x51 0xFA 0x6E 0x91 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@f5f62a6129303efb32fbe080bb27835b 0xB1 0xCD 0x45 0x5A ...
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@fd4e2e1a3940b94dceb5a6a021f2e3c6 0xF8 0x31 0x0F 0xA9 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@8a8aec57dd6508a385616fbc86791ec2 0x6C 0x43 0x2D 0x1E ...

---- EOF - GMER 1.0.15 ----

[Wi[k]!]

Please visit this webpage for download links, and instructions for running Combofix:
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. In your case this includes: Avast, Spysweeper, and Windows Defender. If you need help to disable your protection programs see here.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log