1) system shutdown needs to be clicked twice to work
2) right mouse on computer properties displays c:\windows\system32\SYSDM.CPL is not a valid windows image. (Was able to right mouse on computer and manage)
3) system hangs when "loading" spybot. (It installs, but can't run it to immunize)
4) System will reset, not a blue screen, but you hear a "click" like someone has just restarted the computer. Not a blue screen, but instead a black screen as the system begins its power up..bios, etc.
5) DVD(D), CD/R/W(E) not working; oddly both show up in dev mgr ad DVDs.
System had regcure, and a dated free AVG. Problem has been going on for 6 months. Can confirm that if you do "nothing" the system does not restart. Physical unit is clean, no dust, fans running, the powersupply is normal warm, not hot.
What I did:
1) copied sysdm.cpl from the dllcache, and this fixed items 1,2.
1a) removed the cd/dvd devices in safe mode, reboot, now they appear correct, although DVD doesn't work (works poorly and slowly), CD now works)
2) ran ccleaner and did some maintenance
3) ran mbam (in safe mode and normal) and it removed about 40+ items, ran till it reported noissues.
4) ran kapersky on-line, no errors found
5) did an sfc /scanonce, (pushed a copy of xp pro 2002 to c:\i386, regedit sourcepath to point to it and did the sfc), reboot.
6) Problem still remained, spybot won't run (have removed and reloaded in safe and normal mode) ran in safemode: VundoFix; Trojan.Vundo Removal Tool; VirtumundoBeGone and ComboFix...all came up with nothing. While I have these logs, have only posted the HJT (hijackthis.log) per the guidelines. dr (a very frustrated user)
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:39:57 AM, on 6/14/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\My Originals\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hp\Digital Imaging\bin\hpqthb08.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - http://h20264.www2.hp.com/ediags/dd/ins ... csxp2k.cab
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} - http://h20264.www2.hp.com/ediags/dd/ins ... csxp2k.cab
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