Yes AVG8 shows
It's not run from a program - it appears to be a problem with either Adobe flash player, it keeps telling me it's not installed but when I download it from their site it says the download has been completed - or it's because the browser isn't allowing the pop-up boxes that the site needs, but I can't find anywhere where pop-ups are disabled
Do you mean your son tries to login that program online and can't access it?
Is there any other site he can try to log in to access this program?
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Update Adobe Reader
Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version. Adobe Reader 9.1.
You can download it from http://get.adobe.com/reader/
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.
If you don't like Adobe Reader, you can download Foxit PDF Reader from here.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
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Please download ATF cleaner
Make sure that all browser windows are closed.
- Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All and UNCHECK Cookies.
Click the Empty Selected button.
- Click Firefox at the top and choose: Select All and UNCHECK Cookies.
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
- Click Opera at the top and choose: Select All and UNCHECK Cookies.
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
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You can use one of these sites to check if any updates are needed for your pc, also for Adobe Flash player.
Secunia Software Inspector
F-secure Health Check
If you this problem continues, try uninstalling-reinstalling Adobe Flash player and let me know what happens.
You can download the latest version from here.
Also have some read here.