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Hoping to receive help

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Hoping to receive help

Unread postby mbross » April 8th, 2009, 5:59 pm

Hi,
I am hoping to get help in removing malware that's causing Firefox to crash randomly and google searches redirected to spam/advertisement sites. Running a full Norton scan found and removed 4 viruses, but did not fix the problem and I have no idea how I got infected in the first place. I am afraid to use the computer, so I hope to get some help soon. Thank you very much in advance,
Mario
Here is the original post with HiJack log:
viewtopic.php?f=11&t=41626
mbross
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Joined: April 6th, 2009, 4:32 am
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Re: Hoping to receive help

Unread postby davis » April 11th, 2009, 2:35 pm

:bounce: response as requested.
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Posts: 910
Joined: February 3rd, 2008, 4:48 am


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