malware need to be removed

[bikramjit]

Hi need help plz.

My Pc is infected by malware.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:56:02, on 10/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\AVENGINE.EXE
c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\O2\bin\sprtcmd.exe
C:\Program Files\USB Storage RW\shwicon.exe
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Freecom\Freecom Internet Phone\Freecom Internet Phone.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\SRVLOAD.EXE
C:\Program Files\Panda Security\Panda Internet Security 2008\WebProxy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\Desktop\remover.exe
C:\Program Files\Panda Security\Panda Internet Security 2008\IFACE.EXE
C:\Program Files\O2\agent\bin\bcont_nm.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Windows Live Toolbar\MSNTBUP.EXE
C:\WINDOWS\system32\wuauclt.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = c:\windows\blank.htm
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: worldadmarketplace browser enhancer - {BFF7966E-98BA-229A-0097-260C68604EC4} - C:\WINDOWS\system32\rtbglrqarlsdhro.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: (no name) - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - (no file)
O4 - HKLM\..\Run: [Auto EPSON Stylus CX3600 Series on KAHIARFAMILY] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATI9BE.EXE /P47 "Auto EPSON Stylus CX3600 Series on KAHIARFAMILY" /O23 "\\KAHIARFAMILY\Printer2" /M "Stylus CX3600"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2
O4 - HKLM\..\Run: [KYE_Showicon] "C:\Program Files\USB Storage RW\shwicon.exe" -t"KYE\USB Storage RW"
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Freecom] "C:\Program Files\Freecom\Freecom Internet Phone\Freecom Internet Phone.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Internet Security 2008\Inicio.exe"
O4 - HKLM\..\Run: [eekgxqjamsi] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\rtbglrqarlsdhro.dll"
O4 - HKLM\..\Run: [Make A Voozie] "C:\Documents and Settings\All Users\Application Data\Make A Voozie\VoozieMaker.exe" /startup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~3.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET CLR 1.0.3705; InfoPath.1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648)" -"http://www.bbc.co.uk/schools/numbertime/games/mend.shtml"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\jp2iexp.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe (file missing)
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocach ... .0.1.0.cab
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-GB/a-U ... E_UNO1.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 0627822453
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - http://game13.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O16 - DPF: {F8C5C0F1-D884-43EB-A5A0-9E1C4A102FA8} - https://secure.gopetslive.com/dev/GoPetsWeb.cab
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: winwea32 - C:\WINDOWS\SYSTEM32\winwea32.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsCtrls.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\pavsrv51.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda security\panda internet security 2008\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\PsImSvc.exe
O23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Software International - C:\Program Files\Panda Security\Panda Internet Security 2008\TPSrv.exe

--
End of file - 14280 bytes

Thanks

[Katana]

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

1. Please Read All Instructions Carefully
2. If you don't understand something, stop and ask! Don't keep going on.
3. Please do not run any other tools or scans whilst I am helping you
4. Please continue to respond until I give you the "All Clear"
   (Just because you can't see a problem doesn't mean it isn't there)

If you can do those few things, everything should go smoothly

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe

----------------------------------------------------------------------------------------

I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.

If you still require help please do the following


Download and Run RSIT

• Please download Random's System Information Tool by random/random from here and save it to your desktop.
• Double click on RSIT.exe to run RSIT.
• Click Continue at the disclaimer screen.
• Once it has finished, two logs will open:
  
  • log.txt will be opened maximized.
  • info.txt will be opened minimized.
• Please post the contents of both log.txt and info.txt.

[NonSuch]

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.