Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Re-directs

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re-directs

Unread postby jonnner » November 23rd, 2008, 7:54 pm

Hi There, Hope you can help me.
I cannot open any webpage without being redirected to prefspot.com unless the page is in my history. Also AVG cannot update and crashes when scanning despite reinstall.
I am connected via hardwire through a wireless router. My laptop which connects wirelessly shows no signs of malware.
Here is the Hijack file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:51:34 PM, on 11/23/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\ehome\RMSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TVersity\Media Server\MediaServer.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
C:\Program Files\Belkin\Belkin keyboard driver\KbdAp32A.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\system32\drivers\svchost.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\ehome\RMSysTry.exe
C:\Program Files\MMTaskbar\MultiMon.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\Program Files\iTunes\iTunes.exe
C:\Program Files\Last.fm\LastFM.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O1 - Hosts: 193.86.3.36 guru.avg.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Belkin\Wireless Mouse Driver\MOUSE32A.EXE
O4 - HKLM\..\Run: [LWBKEYBOARD] C:\Program Files\Belkin\Belkin keyboard driver\KbdAp32A.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SpyHunter Security Suite] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter3.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [SVCHOST.EXE] C:\WINDOWS\system32\drivers\svchost.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [AntispywareBot] C:\Program Files\AntispywareBot\AntispywareBot.exe -boot
O4 - HKUS\S-1-5-21-3211948818-2674045574-3015397422-1009\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup (User 'johnweldon')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Extender Resource Monitor.lnk = C:\WINDOWS\ehome\RMSysTry.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: MultiMon Taskbar.lnk = C:\Program Files\MMTaskbar\MultiMon.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: Paddy Power Poker - {40B2063F-DB01-4962-BE63-59435C01283C} - C:\PROGRA~1\PADDYP~1\client.exe
O9 - Extra button: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Poker\Titan Poker\casino.exe
O9 - Extra 'Tools' menuitem: Titan Poker - {49783ED4-258D-4f9f-BE11-137C18D3E543} - C:\Poker\Titan Poker\casino.exe
O9 - Extra button: Doyles Room Poker - {725E77D3-B919-4eef-8EEE-D09DE618B6C1} - C:\Microgaming\Poker\DoylesRoomMPP\MPPoker.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {012F24D4-35B0-11D0-BF2D-0000E8D0D156} (InstallControl Class) - http://activex.casinosupportservice.com ... Helper.cab
O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://www.pandasecurity.com/activescan ... stubie.cab
O16 - DPF: {2EF3FB47-7B1E-4536-BA4D-51427BD45DFA} (PIXACO Drag and Drop upload plugin) - http://ie.pixaco.com/static/download/pi ... upload.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://webcam.salisbury.edu/activex/AxisCamControl.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://flashpoker.ladbrokes.com/ladbrokes/FlashAX.cab
O16 - DPF: {EAEFAD15-8753-45EF-94B0-1BAA7970CC21} (pmpeg4cam Class) - http://193.138.213.169/MpegInst.cab
O18 - Protocol: bw+0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: offline-8876480 - {F89A58CD-522A-46A5-AF11-6F980726AA39} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PostgreSQL Database Server 8.2 (pgsql-8.2) - PostgreSQL Global Development Group - C:\Program Files\PostgreSQL\8.2\bin\pg_ctl.exe
O23 - Service: TVersityMediaServer - Unknown owner - C:\Program Files\TVersity\Media Server\MediaServer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 22292 bytes
jonnner
Active Member
 
Posts: 5
Joined: November 23rd, 2008, 7:44 pm
Advertisement
Register to Remove

Re: Re-directs

Unread postby silver » November 24th, 2008, 11:12 pm

Hi jonnner,

Please open this page in your browser:
http://www.bleepingcomputer.com/submit- ... channel=32

Fill in the link to topic field with a link to this topic
Copy/paste the following into the Browse to the file you want to submit field:
C:\WINDOWS\system32\drivers\svchost.exe
Then press Send File, this will upload the file for analysis

------------------------------------------------------------------------

Download RSIT by random/random to your Desktop (right-click the link, select Save Target As..., select your Desktop and press Save)

  • Double click RSIT.exe to start the program, and click Continue at the disclaimer screen.
  • When the scan is complete, two text files will open - log.txt <- this one will be maximized and info.txt <-this one will be minimized
  • Make sure Format->Word Wrap is unchecked
  • Copy (Ctrl+A then Ctrl+C) and paste (Ctrl+V) the contents of log.txt and info.txt in your reply

------------------------------------------------------------------------

Once complete, please post both RSIT logs, you won't need to produce a new HijackThis log as RSIT produces one for you.
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: Re-directs

Unread postby jonnner » November 25th, 2008, 6:40 am

Hi Silver,
Last night I decided to reformat and reinstall Windows.
I appreciate your reply but I should be ok now.
Thanks again
jonnner
Active Member
 
Posts: 5
Joined: November 23rd, 2008, 7:44 pm

Re: Re-directs

Unread postby silver » November 25th, 2008, 7:28 pm

Hi,

OK, in that case here are some tips to help prevent a reinfection:


Avast! and Zone Alarm are excellent programs and I recommend you reinstall these. In addition:

You have a good antivirus program installed, however I recommend you install antispyware software with real-time capabilities - this means it protects you from system changes and spyware while you are working, not just removing malware after it has been installed. There are a range of paid-for and free packages available, a free one I can recommend is Windows Defender, available here:
http://www.microsoft.com/athome/securit ... fault.mspx

I recommend you install a custom hosts file such as MVPS HOSTS. This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
For information on how to download and install, please read this tutorial by WinHelp2002
Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
Also: subscribe to the mailing list to get update notifications.

Please take care when downloading programs. One of the easiest ways to be infected is to download freeware/shareware programs which come laden with malware - this includes allowing websites to install browser plug-ins or ActiveX controls. Before downloading, it is crucial to check whether the source is reputable.
One way to check is to use McAfee SiteAdvisor. Copy the domain name into the space provided and SiteAdvisor will give you a report on the website which can help you decide if it is safe. They also have a toolbar for IE and Firefox which adds this functionality to your browser.

Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program.

Find out more about how to prevent infection in the future
http://forum.malwareremoval.com/viewtopic.php?p=33687

Please post back to let me know that you have read this, and if you have any questions.
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: Re-directs

Unread postby jonnner » November 26th, 2008, 5:47 am

Thanks Silver.
Here is what protection i installed after my reinstall:
AVG Free 8
Zonealarm Firewall
MalwareBytes
Sbybot Search & Destroy

What do you think of this setup?
jonnner
Active Member
 
Posts: 5
Joined: November 23rd, 2008, 7:44 pm

Re: Re-directs

Unread postby silver » November 26th, 2008, 5:53 am

Are you using the Tea Timer feature of Spybot S&D?
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: Re-directs

Unread postby jonnner » November 27th, 2008, 2:12 pm

I do remember clicking tea timer but i don't know anything about it.
jonnner
Active Member
 
Posts: 5
Joined: November 23rd, 2008, 7:44 pm

Re: Re-directs

Unread postby silver » November 27th, 2008, 9:45 pm

Your protection setup looks fine :) I asked about Spybot's Tea Timer because you could use some real-time registry monitoring. Tea Timer is able to do this, you can read more about it in the Tea Timer section here:
http://www.safer-networking.org/en/faq/index.html

Please let me know if I can be of further assistance
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7

Re: Re-directs

Unread postby silver » November 30th, 2008, 8:57 pm

This topic is now closed
We are pleased to have been of assistance.

If you have been helped and wish to donate with the costs of this volunteer site, you can do so using this link
Donations For Malware Removal
User avatar
silver
Regular Member
 
Posts: 9219
Joined: August 7th, 2006, 9:40 pm
Location: GMT+7
Advertisement
Register to Remove


Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 414 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware