I´ve got a problem with my dad´s PC which has been attacked by some virus(es). The PC is already a few years old and runs on Win XP SP 1. It has some ETrust Anti-Virus-Software on it, which is a little out of date, because the slow internet connection doesn´t allow regular updates. We´ll change this after we have cleaned the PC from the malware, but that´s another point.
Ok, the symptoms are as follows:
Immediately after booting the PC, the message box "svchost.exe - Fehler in Anwendung" (something like "error in application") appears. When I click "OK", the next box comes up: "Generic host process for Win32 Services hat ein Problem festgestellt und muß beendet werden." (something like "...has detected a problem and has to be terminated."). This window continues to show up again and again no matter how often I click OK. When I move this window aside and leave it open, I can work as usual, the only thing that´s strange is that IE keeps opening totally different websites from what I have typed in or clicked on. Not always, but in most cases some ad-, sex-, game-, whatever-website is opened.
so, the first thing I tried was the Kaspersky online scan, which found some infected files, 3 of which I moved to c:\windows\temp\virusscan an renamed them (one was in temp IE files, which I deleted completely, and two dlls: c:\windows\system32\AppCert\wnl32.dll and wsil32.dll). The fourth one (c:\windows\system32\dx8vbf.dll) is always in use and can not be moved or deleted. The names of the viruses found are
Trojan-Downloader.JS.Agent.cln
Trojan-Downloader.win32.Agent.ahln
Trojan-Downloader.win32.Agent.ahlo
Rootkit.win32.Podnuha.bhm
So here´s the HijackThis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:34:16, on 18.11.2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Programme\QuickTime\QTTask.exe
C:\PROGRA~1\CA\ETRUST~1\realmon.exe
C:\WINDOWS\system32\wiuip169.exe
C:\Programme\Java\jre6\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEFE.EXE
C:\Programme\CA\eTrust Antivirus\InoRpc.exe
C:\Programme\CA\eTrust Antivirus\InoRT.exe
C:\Programme\CA\eTrust Antivirus\InoTask.exe
C:\Programme\Java\jre6\bin\jqs.exe
C:\Programme\CA\SharedComponents\CA_LIC\LogWatNT.exe
C:\Programme\Gemeinsame Dateien\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\dwwin.exe
C:\Programme\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.msn.de/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programme\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programme\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: (no name) - {E8B0FCD0-1CB7-4A2B-B82B-016B5DF6168C} - C:\WINDOWS\System32\dx8vbf.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Programme\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Programme\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Programme\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programme\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Realtime Monitor] C:\PROGRA~1\CA\ETRUST~1\realmon.exe -s
O4 - HKLM\..\Run: [wiuip169] C:\WINDOWS\system32\wiuip169.exe
O4 - HKLM\..\Run: [WindowsHive] C:\WINDOWS\System32\rpcc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programme\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [EPSON Stylus SX200 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIEFE.EXE /FU "C:\WINDOWS\TEMP\E_S61.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [wiuip169] C:\WINDOWS\system32\wiuip169.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOKALER DIENST')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETZWERKDIENST')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.msn.de/
O23 - Service: Adobe LM Service - Adobe Systems - C:\Programme\Gemeinsame Dateien\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apache - Unknown owner - D:\bg_test\Apache\Apache.exe
O23 - Service: CA-Lizenz-Client (CA_LIC_CLNT) - Computer Associates - C:\Programme\CA\SharedComponents\CA_LIC\lic98rmt.exe
O23 - Service: CA-Lizenzserver (CA_LIC_SRVR) - Computer Associates - C:\Programme\CA\SharedComponents\CA_LIC\lic98rmtd.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programme\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Programme\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Programme\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Programme\CA\eTrust Antivirus\InoTask.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programme\Java\jre6\bin\jqs.exe
O23 - Service: Ereignisprotokoll-Überwachung (LogWatch) - Computer Associates - C:\Programme\CA\SharedComponents\CA_LIC\LogWatNT.exe
O23 - Service: MySql - Unknown owner - D:\bg_test\mysql\bin\mysqld (file missing)
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End of file - 5872 bytes
I´d really apprechiate some help! Thanks!
Björn